Well I consider myself a steady spender at the casinos I play at. At 32red I get looked after, at casino GrandMondial I also get looked after. If I spend a curtain amount any given day they both throw me a little sweetener just for the hell of it. Most often they will return one of my deposits for me to play.
But not Roxy palace. Spent a couple grand and when I asked online chat if they had any competitions running or some deposit bonuses I get a mouthful about loyalty points. Wow a whole ten bucks. Now I know this casino is accredited and maybe it is a trusted casino, but my god they are tight. The online chat person said he would escalate my request for a bonus. Well im sorry ROXY Palace, I have better things to do than to wait for you guys to start work and consider if Im worthy of a bonus. Yes, I may spend a couple grand a day , why not, I can afford it, but you seem to forget Im the customer, I dont have time to wait! Its my money jack. Ill stay put now at 32red and grandmondial casinos, they know how to treat steady spenders. The personal touch is what I want, not just another number.
Competition in the industry is huge, some casinos are evolving, and Roxy Palace isnt anything more than a money soaker. Im curious, how much does one have to spend at your casino to get a bonus.
Why am I bothering with this post, well I think people have a right to know there are better run casinos out there, ones that actually give a rats!. Oh, all this over $50 bucks. Yes I demand better service from casino institutions, and you lost a client over such a small amount. Just the offer would have kept me happy.
But not Roxy palace. Spent a couple grand and when I asked online chat if they had any competitions running or some deposit bonuses I get a mouthful about loyalty points. Wow a whole ten bucks. Now I know this casino is accredited and maybe it is a trusted casino, but my god they are tight. The online chat person said he would escalate my request for a bonus. Well im sorry ROXY Palace, I have better things to do than to wait for you guys to start work and consider if Im worthy of a bonus. Yes, I may spend a couple grand a day , why not, I can afford it, but you seem to forget Im the customer, I dont have time to wait! Its my money jack. Ill stay put now at 32red and grandmondial casinos, they know how to treat steady spenders. The personal touch is what I want, not just another number.
Competition in the industry is huge, some casinos are evolving, and Roxy Palace isnt anything more than a money soaker. Im curious, how much does one have to spend at your casino to get a bonus.
Why am I bothering with this post, well I think people have a right to know there are better run casinos out there, ones that actually give a rats!. Oh, all this over $50 bucks. Yes I demand better service from casino institutions, and you lost a client over such a small amount. Just the offer would have kept me happy.
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