Rome Casino - Analysis

[RomeCasino]

Sharing Merchant Accounts with your Software Provider

Hi lots0,

I'm confused as to what you think we're being untruthful about. I have just explained the reason for sharing the same merchant account as our software provider which is what many RTG and Vegas tech casinos do. Having said that, I maintain that we have no financial connection or otherwise to RichCasino. We do, on the other hand, have the very obvious connection to TopGame which happens to own RichCasino. I'll say this once more for everyone's benefit: RichCasino is the only Casino in the group that is owned by TopGame. The rest of us are fully independent operators.

Kind Regards,

Patricia and Josh.

 

[Simmo!]

then there is this....




WTF???

So your statement of having "absolutely no connection with RichCasino"
is in fact false.

When in fact RichCasino and RomeCasino
"...are sharing merchant accounts."

I think it's fair to say that the merchant processing is run by Topgame who happen to own Rich Casino and therefore the issue of payment showing up in that name is unlikely to be a fault of Rome Casino based on the previous statement that is independently owned. I could be wrong, but I think several gaming software providers provide, or have provided, payment processing solutions to their clients.

I'd hasten to add that because this thread is in this forum rather than ATB, focusing on payment solutions is probably not worth continuing here.

 

[mojo]

Simply, TopGame owns Rich Casino. All other TopGame Casinos are independetly owned. They all share the same processor and software as Rich Casino. Hence the terms like 'Only process payouts on Mondays'. However, TopGame has no website or any transparency for us to refer to. Also, there is no independant game check for the players.

Do I have that right?

 

[jetset]

Quote: RomeCasino: Absolutely. Please go back through the thread and you'll see that I provided you with all the details regarding our hardware RNG. Unquote.

I have been back through the entire thread - prior to making that post. I am referring to your comment that you had been in contact with TST. The fact that you felt it necessary to sound out TST suggests to me that the RNG testing at Top Game from the outset perhaps left something to be desired.

Rome Casino comments from post #85: Having said that, we decided that we would look to a third party auditing solution from a company called TST (Technical Systems Testing). We have been in touch with a man named Salim L. Adatia from tstglobal.com and we are now in preliminary talks about how to test the RNG. Unquote.

There are now several online casinos belonging to what you describe as independent operators taking real money action from players, and one belonging to Top Game itself, yet normal business information on this new gambling software developer is still not available on an upfront website.

I find that unusual and even unprofessional despite the general excuses offered of it being a competitive business, soft launches etc etc etc.

 

[Rhyzz]

Well, after a very lengthy read of this post, I think Rome are getting quite a lot of heat for no reason here...

They're a new operation, they're making the effort to discuss their business with keen gamers and as far as their T&C's are concerned, they're just covering their backs. People have to realise that ther isn't a single operator in the world that doesn't enforce a withdrawal limit, although setting this against a progressive jackpot win is a little harsh as the money should be 'in the bank' for them, and ready to be paid.

If they have indeed lifted T&C's from other sites then they're no different from anywhere else. I see copied T&C's on loads of the smaller operators, it's simply because the bigger firms have more experienced and better educated staff who know how to write legal T&C's...what is the problem?

Just because a Casino copies another one, it doesn't make them bad or 'dodgy' - they're simply learning the industry from the big boys.

I think alot of the questions and points made are valid, such as details on Top-Game...(where are they??) but they're put forward with so much hostility, it's crazy, at least give them a chance.

 

[lots0]

If they have indeed lifted T&C's from other sites then they're no different from anywhere else. I see copied T&C's on loads of the smaller operators, it's simply because the bigger firms have more experienced and better educated staff who know how to write legal T&C's...what is the problem?

Just because a Casino copies another one, it doesn't make them bad or 'dodgy' - they're simply learning the industry from the big boys.

Yes it does!
It is called copyright THEFT.
And those that do it are STEALING.

Yes, it is stealing in every sense of the word to "copy" content from one website and post it another without permission.

I don't know about anyone else, but when someone steals and then tries to justify it, by saying everyone does it... I have a problem trusting anything they say or do.

The payment processing was not the focus of my previous post. What I was trying to focus on was what was being said.

What was said was there was "absolutely no connection".
To me that means, there is absolutely no connection, not that there are connections, but we don't want to talk about them.

That was my problem, not the fact they do share payment processors with RichCasino. I am well aware of how most casino payment processing works.

I thought that maybe I was reading RomeCasino's statement out of context, but after rereading it, it still says "absolutely no connection" when in fact there are connections.

 

[winbig]

Yes it does!
It is called copyright THEFT.
And those that do it are STEALING.

Yes, it is stealing in every sense of the word to "copy" content from one website and post it another without permission.

I don't know about anyone else, but when someone steals and then tries to justify it, by saying everyone does it... I have a problem trusting anything they say or do.

The payment processing was not the focus of my previous post. What I was trying to focus on was what was being said.

What was said was there was "absolutely no connection".
To me that means, there is absolutely no connection, not that there are connections, but we don't want to talk about them.

That was my problem, not the fact they do share payment processors with RichCasino. I am well aware of how most casino payment processing works.

I thought that maybe I was reading RomeCasino's statement out of context, but after rereading it, it still says "absolutely no connection" when in fact there are connections.

IMO, you're splitting hairs.

The way I read and understood it, is that as far as management/whatever, there is no connection at all.

 

[RobWin]

IMO, you're splitting hairs.

The way I read and understood it, is that as far as management/whatever, there is no connection at all.

Win, I've got to agree with lots0 on this one too, it's not splitting hairs when she said in the quote below...

To whom it may concern,

We of RomeCasino have absolutely no connection with RichCasino, MoneyCasino, CasinoStates,7Spins or any other TopGame operator in existence nor do we maintain relationships with them. We are wholly owned and there is no connection financial or otherwise between us. Our offices are located in Israel, not in Costa Rica.

Kind Regards,

Patricia.

That Red underlined statement there was purdy clear to me...

"financial or otherwise" to me would also mean no connection between processors too...ah hell maybe I'm too used to reading the fine print and disecting it in construction contracts...

 

[winbig]

"financial or otherwise" to me would also mean no connection between processors too

I think people are reading between the lines...I took "Financial or otherwise" to mean that there's no connection to other casinos in regards to financial support/backing.

...ah hell maybe I'm too used to reading the fine print and disecting it in construction contracts...

 

[lots0]

IMO, you're splitting hairs.

Maybe. Not saying I couldn't be wrong here, I could.
But it appears like an attempt at deception to me.

I have asked RomeCasino to to withdraw my affiliate application and close any affiliate account I have with RomeCasino.

I refuse to do business with anyone that steals copyrighted material or supports others that steal copyrighted material.

This will be my last post in this thread.

 

[Rhyzz]

You say stealing, I say learning....I give you examples:

bet365:
Only one real account and promotion per player, household, address, e-mail address, credit card number, bank account, and environments where computers are shared (university, fraternity, school, public library, workplace, etc). Multiple account applications will result in any opening bonuses and winnings being withdrawn from supplementary accounts.

Betfred:
All bonuses are available only once per person, family, household address, e-mail address, credit card number, and environments where computers are shared (university, society, school, public library, workplace, etc.).

Centrebet:
All promotions are available only once per person, family, household address, e-mail address and credit card number or any other deposit method used.

Remarkably similar don't you think, considering the order in which the terms are listed...

These companies copy each other to save time and to keep things watertight. If one site adds a new term, another will experiment to see if it's worth adding it to their own bonus. They learn from each others mistakes and exploits, if they didn't then they would be losing $millions each year to cheaters and scammers.

 

[lots0]

OK one more comment...

So Rhyzz you are arguing that copyright laws in every single civilized country in the world should be ignored so new online Casinos don't have to hire their own people to write their T and C's?

Your argument is foolish and supports criminal activity on the Net.

Stealing is stealing...

And any casino that has the mind set that it is OK to steal (even if it is just some copyrighted material), is a Casino EVERYONE should stay away from!

Not to mention that if an online casino is not able or willing to pay professionals to write their own Terms and Conditions, just how professional and competent is the Casino?

Stealing copyrighted material is a crime, everywhere in the world, even Israel.

BTW - your examples of bet365, BetFred and centerbet are not very good examples. All of those companies hired their own professionals to write their own T and C's. Neither Bet365, BetFred or Centerbet stole any copyrighted material from anyone at all.

 

[Rhyzz]

BTW - your examples of bet365, BetFred and centerbet are not very good examples. All of those companies hired their own professionals to write their own T and C's. Neither Bet365, BetFred or Centerbet stole any copyrighted material from anyone at all.

I'm very sure that they did, but do you really think they didn't look at the industry and what other companies are putting in place before writing their own?

 

[Casinomeister]

Let's not make assumptions here. Many people in the industry share copyrighted material with explicit or even implied permission - myself included. I've given webmasters free reign to use my privacy policies etc., they can copy these to their hearts content. Just so they ask ahead of time, that's all I care about.

The same goes for operators and site developers. If you were an operator or developer that has worked on several different casino platforms, it wouldn't be out of the norm to see similar terms and conditions used since these guys are writing and rewriting the same stuff. And if Joe asked his buddy Fred if he could use the same ad copy, why should we care?

Just as long as they abide by them (the terms and conditions), that's the important thing.

 

[SierraDawn]

Well, after a very lengthy read of this post, I think Rome are getting quite a lot of heat for no reason here...

They're a new operation, they're making the effort to discuss their business with keen gamers and as far as their T&C's are concerned, they're just covering their backs. People have to realise that ther isn't a single operator in the world that doesn't enforce a withdrawal limit, although setting this against a progressive jackpot win is a little harsh as the money should be 'in the bank' for them, and ready to be paid.

If they have indeed lifted T&C's from other sites then they're no different from anywhere else. I see copied T&C's on loads of the smaller operators, it's simply because the bigger firms have more experienced and better educated staff who know how to write legal T&C's...what is the problem?

Just because a Casino copies another one, it doesn't make them bad or 'dodgy' - they're simply learning the industry from the big boys.

I think alot of the questions and points made are valid, such as details on Top-Game...(where are they??) but they're put forward with so much hostility, it's crazy, at least give them a chance.

I also agree to this

 

[lots0]

Let's not make assumptions here. Many people in the industry share copyrighted material with explicit or even implied permission - myself included. I've given webmasters free reign to use my privacy policies etc., they can copy these to their hearts content. Just so they ask ahead of time, that's all I care about.

The same goes for operators and site developers. If you were an operator or developer that has worked on several different casino platforms, it wouldn't be out of the norm to see similar terms and conditions used since these guys are writing and rewriting the same stuff. And if Joe asked his buddy Fred if he could use the same ad copy, why should we care?

Just as long as they abide by them (the terms and conditions), that's the important thing.

I do agree that keeping the terms and conditions is very important.
However, if all they did was copy them from another website... do they really even know what they mean or intend to follow them? I know that copyright theft makes me question any Casinos integrity.

Also, 'similar' is not the same as 'copied', the T and C's that Rome was using were obviously copied.

I kinda doubt any casino is going to 'give' away it's copyrighted material.
If Rome Casino did not steal copyrighted material, if they did in fact receive permission to use copyrighted materials... A simple denial and a statement that 'so and so' casino( I believe it is 888.com in this case) did give permission to use their property would shut me up...

I guess it's just all the rotten casinos I've seen lately that is giving me a case of ultra skepticism... Almost every rip-off clip joint casino I've seen lately has had copied (stolen) terms and conditions from other casinos... So yes a casino is 'Shady', 'doddy' or whatever else you want to call them if they stole something from another website....

As a website owner who has had copyrighted material stolen more times than I can count by low life scum, I can tell you copyright theft is in fact theft in every sense of the word.

And for my money... a thief, is a thief, is a thief.
If a thief will steal a gumdrop they will steal a dime and if they steal a dime they will steal a dollar and if they will steal a dollar they will steal a thousand dollars etc.

 

[Rusty]

What ever happened to the planned software update in September and new games?
The slots
SUCK

 

[winbig]

If you REALLY want to get technical, quite a bit of their T&C page is the exact same as (at least) 6 other places.

Total Matched Phrases / Total Submitted (Google)15% (15/102) (Yahoo)16% (16/102)

www.reddragoncasino.cn/terms_conditions.html
www.casinosmeraldo.com/terms_conditions.html
www.ocncasino.com/terms_conditions.html
www.romecasino.com/terms-conditions.php

Isn't

You do not have permission to view link Log in or register now.

great?

 

[RomeCasino]

Thanks for the input.

Hi Rusty,

Thanks for your input on our slots. Had you logged in recently, you'd have seen that there was a major update including free spins and bonus rounds for several of our video slots. However, should you still not find them to your liking, there are hundreds of other Casinos that would be more than happy to take your business. I apologize that our games were not up to your discerning standards.

Kind Regards,

Patricia.

What ever happened to the planned software update in September and new games?
The slots
SUCK

 

[Nifty29]

Patricia,

Well, even though Rusty may have conveyed his opinion a little more eloquently, he does have a valid point. In the same way, you could also have been less condescending and just accepted the feedback without suggesting he play elsewhere. No, he didnt log in (it seems) and see the changes, but if I were in your shoes I would have been here posting about them the minute they occurred - I didnt like the slots at all originally, but might have tried them again if I had known about the changes. You cant expect players to keep logging in each day to see what's different, because they just wont.

In addition, I should think that all customers, present or potential, would be considered discerning - and your statement implies that anyone with discerning standards wouldnt play at Rome Casino .

If I were Rusty, I might be feeling a little patronized right about now.

Hi Rusty,

Thanks for your input on our slots. Had you logged in recently, you'd have seen that there was a major update including free spins and bonus rounds for several of our video slots. However, should you still not find them to your liking, there are hundreds of other Casinos that would be more than happy to take your business. I apologize that our games were not up to your discerning standards.

Kind Regards,

Patricia.

 

[Rusty]

I am not feeling patronized, I got the response I expected

Not everybody is able to differentiate between a forum posting style and a professional review

If Patrica had shown a little humility and replied in good humour that would of been to Her credit but that is beyond the abilities of most Rep's so I will merely admonish Her for that, she is no doubt doing Her best.


I logged in and did not notice an update that made the slots any more "entertaining"

What did the update involve?
Are there now slots that offer 15 freepins+ and multipliers?
Maybe I missed them?

Thanks for the advice on playing elsewhere but I am already exercising that right and will continue to do so as long as your slots are CRAP

Just my opinion of course but as you say I do have discerning standards

 

[RomeCasino]

Rome Casino Update

Hi Rusty,

I apologize that Patricia responded in the manner she did as this could definitely have been handled in a more productive way. I'm hoping you'll accept my apology on her behalf and perhaps you would be willing to offer some advice on what you think would make our slots better.

I will be the first to admit that although our platform is definitely the quickest in the industry, our slots are currently not as elaborate as those you'll find at MGS. If this is what you're looking for then you'll find it will take us a few more months to have games at that level. We also have no current plans to create any co-branded games such as the likes of Crypto (Marvel) and MGS (Eidos Interactive).

Please give us the benefit of the doubt as we're still quite new and are developing new games all the time. If you're still willing, please have a look at the games below as they have all been updated to include both free spins and bonus rounds. The slots work with a cash bonus system, not with multipliers. Feel free to try them with fun money with absolutely no risk:

Dioblo
Glamour
Lucky Number
Morpheus Dream
Crazy Jungle

We've also added a new Roulette variation if that is more your speed.

If you're still not impressed with the games, any input or suggestions you could make would be greatly appreciated. Again, I apologize for the tone you were exposed to in our previous post.

BR,

Josh.

I am not feeling patronized, I got the response I expected

Not everybody is able to differentiate between a forum posting style and a professional review

If Patrica had shown a little humility and replied in good humour that would of been to Her credit but that is beyond the abilities of most Rep's so I will merely admonish Her for that, she is no doubt doing Her best.


I logged in and did not notice an update that made the slots any more "entertaining"

What did the update involve?
Are there now slots that offer 15 freepins+ and multipliers?
Maybe I missed them?

Thanks for the advice on playing elsewhere but I am already exercising that right and will continue to do so as long as your slots are CRAP

Just my opinion of course but as you say I do have discerning standards

 

[lots0]

Thanks Josh,

Your tone and attitude are appreciated.

 

[RobWin]

Great response Josh, this kind of open attitude is what will help your operation grow and prosper in the long term...

 

[EasyRhino]

This is all great in theory, but I think the same question I have about any new casino might still be answered in all of these pages. Has anyone around here:

1) Played at Rom
2) Won
3) Gotten paid

??