Rome Casino - Analysis

[winbig]

That is so true. I did some research to come up with a list of the UK white-listed online casinos....out of all the casinos, absolutely zero accepted registration from Americans.

 

[RobWin]

Hi Pinsnipes,

I actually understand your apprehension for casinos based on Costa Rica. Unfortunately, for US facing operations, you're going to have a very hard time finding one that's UK white-listed. If you're looking for a Casino with a very good reputation that is not US-Facing, I would suggest Spin Palace. I used to be the Casino Director at PrimeCasino and I can tell you that Microgaming runs a very honest ship and Spin Palace are definitely some of the best guys around and personal friends of mine. Obviously I'd like to do everything in my power to earn your business and your trust but if you MUST have a Malta licensee, again my suggestion would be Spin Palace. We've actually shifted focus and are looking to get our UK Whitelisted license from Antigua as it's just been added to the list. If you have any questions I could answer that would ease your concerns, feel free to ask me here or in private.

Kind Regards,

JC.

Josh, so will that mean that I will no longer be able to play at your casino since I am in the US ?? And I just got signed up last week too...

 

[vinylweatherman]

Hi Pinsnipes,

I actually understand your apprehension for casinos based on Costa Rica. Unfortunately, for US facing operations, you're going to have a very hard time finding one that's UK white-listed. If you're looking for a Casino with a very good reputation that is not US-Facing, I would suggest Spin Palace. I used to be the Casino Director at PrimeCasino and I can tell you that Microgaming runs a very honest ship and Spin Palace are definitely some of the best guys around and personal friends of mine. Obviously I'd like to do everything in my power to earn your business and your trust but if you MUST have a Malta licensee, again my suggestion would be Spin Palace. We've actually shifted focus and are looking to get our UK Whitelisted license from Antigua as it's just been added to the list. If you have any questions I could answer that would ease your concerns, feel free to ask me here or in private.

Kind Regards,

JC.

This is because the current crop do NOT ALLOW their licensees to accept business from "places where online gambling is illegal". They view the USA as such a place.
If Antigua allow US players, then Rome casino could both accept US players AND be seen to have a UK Whitelisted license.

This is why I had one HELL of a surprise when Go Wild turned up, licensed in Malta, and ACCEPTING US PLAYERS - something HAD to be wrong right from the start - turns out to have been gross incompetence. Maybe Malta found out, or THEY found out they were acting outside the Malta rules, but it seems Go Wild are ditching the US. In Go Wild's case, it is a MALTA REQUIREMENT that they do not take US bets. Rome cannot license in Malta without first offloading it's ENTIRE US player base, but maybe it can transfer to Antigua and keep more people happy.

Accredited casinos can still be licensed in Costa Rica because they have proved themselves worthy of the status DESPITE having their servers located in Costa Rica.

Bryan once had something about this on the site (probably still there), as a caveat to his general rule to avoid ALL casinos "based in Costa Rica".

 

[RomeCasino]

UK Whitelisted Casinos DO take US players.

That is so true. I did some research to come up with a list of the UK white-listed online casinos....out of all the casinos, absolutely zero accepted registration from Americans.

WinBig,

Actually, since Antigua just recently joined the UK White-list, that means that Millionaire Casino and all other Vegas Tech brands with the exception of GoldenCasino and one other I can't remember, are now UK Whitelisted and definitely take American players. Millionaires is also not a small operation either and is part of the English Harbour group which has been around for a very long time.

BR,

JC.

 

[RomeCasino]

Of course not

Josh, so will that mean that I will no longer be able to play at your casino since I am in the US ?? And I just got signed up last week too...

Rob,

We have absolutely no intention of leaving the US market based on the current laws and even the laws currently on the table for implementation. It is a huge percentage of our business and unless forced to, we aren't going anywhere. I believe that if Americans want to gamble online, it's their right to do so and nobody should be able to tell anyone where they can or can't spend their money. There is simply no ethical argument so long as places like Las Vegas and Atlantic City exist on US soil. Just because something is written into law does not necessarily make it right, correct, or ethical. The UK is light years ahead of the US in that respect. I don't mean to open a can of worms here but that is the opinion of our entire organization.

BR,

JC.

 

[winbig]

WinBig,

Actually, since Antigua just recently joined the UK White-list, that means that Millionaire Casino and all other Vegas Tech brands with the exception of GoldenCasino and one other I can't remember, are now UK Whitelisted and definitely take American players. Millionaires is also not a small operation either and is part of the English Harbour group which has been around for a very long time.

BR,

JC.

Ahh, ok

Yea, this was before Antigua joined the ranks...

 

[gonzodlr]

New Player at Rome Casino

Hi all,

I recently started playing at Rome Casino. I have made sveral c.c. deposits wich processed with no problems. The customer service was very prompt over phone,e-mail, and live chat.

However, I just requested a withdrawal last weekend and was told it was "delayed" because I was selected for a "random verification" by the fraud department. I had read about the possibility of this in their terms but thought it was a big coincidence to be chosen "randomly" on my first withdrawal request.

Anyway, all my docs have been sent and all of my info is good. I just hope Rome is not one of those casinos that looks for any way possible not to payout it's patrons (like calling you when your not home and then saying that your phone number is incorrect because you didn't answer).

I was told that the fraud department check should take 4 or 5 days and I am happy to give them the benefit of the doubt. I will keep you guys posted as I see that there is not alot of player info about Rome besides pokeraddict's trip which looks like he broke even. I did a lot better than break-even, so I will let you know if they treat me the same.

Please let me know if you are interersted or if I am in the wrong thread (I am new to this forum) although I have been a fan of CM for years.

Talk to you later,

gonzodlr

 

[soflat]

How are the video poker paytables?

 

[silcnlayc]

So everyone, is this a go or no ??? I can use a change of scenery and I really do not feel like reading through mounds of stuff to get the answer... Just call me lazy today...

Is it or is it

Got me an invite to play yesterday...but am hesitating until others give it the go ahead..


.

 

[soflat]

With a rep active on the forum, no complaints to speak of so far, and a 12x wr bonus I thought it was a go. At least for a test run until some of the other questions about the operation are cleared up.

But I can't seem to log in. Maybe it will work later.

 

[silcnlayc]

Thanks soflat ! I think I will give it a try then..

 

[RobWin]

Rob,

We have absolutely no intention of leaving the US market based on the current laws and even the laws currently on the table for implementation. It is a huge percentage of our business and unless forced to, we aren't going anywhere. I believe that if Americans want to gamble online, it's their right to do so and nobody should be able to tell anyone where they can or can't spend their money. There is simply no ethical argument so long as places like Las Vegas and Atlantic City exist on US soil. Just because something is written into law does not necessarily make it right, correct, or ethical. The UK is light years ahead of the US in that respect. I don't mean to open a can of worms here but that is the opinion of our entire organization.

BR,

JC.

Josh, is it true what I read in the T's & C's about you guys will only process withdrawal payments ONLY ONE day per week and only that ??

 

[gonzodlr]

VIDEO POKER QUESTION

How are the video poker paytables?

I have limited experience with video poker but I can tell you that since I have been playing with them for a month or so, they have constantly added better slots and video poker games with higher payouts. They are obviously trying to upgrade.

However, I cannot recommend them until I get a payout processed although I have high hopes that the issue will be cleared this coming Monday.

Thanks and I'll keep you posted.

-gonzodlr

 

[lee_bumble]

I would just like to say!!!

Dispite all the complicated stuff regarding withdrawal, bounus issues and where they are based. The fact still remains there slots must be the worst i have ever encouterd IN MY LIFE!
I love slots and to me thats where the gamble lye's. Excuse me for saying but thoses slots suck big time. WHERE THE F**K**G hell are the bounus rounds (many slots players will know what im talking about). Free spins, phaa!! Here is a list of the reasons why i hate this software.

FREE SPINS: WTF!
To get 1 free spin for three scatters is just plain wrong. No multiplyers and no feature bonus within the free spins or shoud i say free spin(usally). When you get the free spins where is the payout? Do you actually get paid for hitting 3 scatters? No .IMO the developers of this sotware when it comes to slots. have completly missed the mark when it comes to free spins.

BOUNUS ROUNDS: WTF!!!
Where are they? i Spent 4HRS, 5 slot machines running at the same time(because you can do that with this sotware) and no bounus rounds. What is it with that? are the bounus rounds so amazingly profitable? I doubt it!

Looks to me like they didnt do any research into the design and development what so ever. The quality reminds of when myself and my brother used to design games together when we where 11-12. Good graphics with shockinly bad content.

Seriously have you guys tried to get the bonus round? If not try it!:sniper::sniper:

 

[silcnlayc]

process withdrawal payments ONLY ONE day per week

Uh oh....not my cup of tea...

WHERE THE F**K**G hell are the bounus rounds (many slots players will know what im talking about).

double oh noooo~~~ I already been there and done that...don't want to do it again...guess I will wait until the tidy themselves up to make it worth the money, time and effort to even play there...no bonus rounds is the death to a casino...


.

 

[soflat]

I downloaded and played in free mode and have to agree with all the complaints about the slots. I don't have much to add to what's already been said about that.

My main gripe though is that the whole thing is very sloppy. They should call this a beta and work on fixing things. For example, there are a lot of typos, bad grammar, and misspellings in the casino. Also, the video poker autohold is only correct about 50% of the time and should be disabled until it is fixed.

I don't think they should be taking real money until things are right. And if the simple things are so sloppy, how do we know there aren't mistakes in the actual gameplay? Do the card games operate properly with a 52-card deck and a random draw? I have to wonder if they got that right.

 

[gonzodlr]

ROME CASINO SCREENSHOT

Hi guys,

Check out this screenshot from Rome Casino. I started with a $250 deposit and won up to the amount in the bottom left corner mostly by playing Blackjack.

The real interesting thing about this screenshot:

Notice the conversation I had with the live help rep on the right side of the screen. I contacted them because my max bet on Blackjack changed from $100 to $50 and I had still not received any info about a $3000 dollar withdrawal request.

I haven't given up on Rome Casino, yet, but I am getting a little suspicious. Let me know what you guys think and I'll keep you informed about the payouts.

Also, could someone tell me how to thank others for useful posts? I am new to the forum and cannot figure it out.

Thanks,

--gonzodlr

 

[winbig]

These people are retarded or something. It's stupid for ANY CASINO to lower your betting amounts when you're winning. If anything, they should be RAISING your max bet, because in the long run, a player is more likely to give their winnings away if they can bet higher....it's them that's hurting by lowering the max bet, not you...

 

[gonzodlr]

YEP

These people are retarded or something. It's stupid for ANY CASINO to lower your betting amounts when you're winning. If anything, they should be RAISING your max bet, because in the long run, a player is more likely to give their winnings away if they can bet higher....it's them that's hurting by lowering the max bet, not you...

That's what I thought too, but it makes me wonder if Rome Casino is even a real casino or just a scheme to attract new depositors before closing up shop - especially since their forum rep and e-mail support are MIA.

I guess I'll find out on Monday when my withdrawal will "BE REVIEWED" again for the SECOND TIME. (If they're doing this for a $3000 withdrawal, how long do you think it would take me to get the rest of my $14,000?)

Thanks,

--gonzodlr

 

[EasyRhino]

(If they're doing this for a $3000 withdrawal, how long do you think it would take me to get the rest of my $14,000?)

It might turn into a retirement annuity. Fingers crossed you'll get it promptly.

 

[gonzodlr]

ROME CASINO UPDATE

Hi Guys,

Well, Rome Casino's slots and video poker may not be up to par, but they did process my payout (even though the "random fraud verification" was a little annoying") according to their terms and conditions.

I mostly play Blackjack, and if I can turn a $250 deposit into $14,000 playing by set Blackjack rules, it leads me to believe that their card games are fair.

Just wanted to keep you guys updated. It feels good to finally say something positive about an online casino.

Talk to you later,

--gonzodlr

 

[soflat]

The bonus is non-cashable, correct? Thanks.

 

[gonzodlr]

Bonus

The bonus is non-cashable, correct? Thanks.

That's true, but you can opt out and it is a 12x playthough bonus so I guess it's not so bad.

The last time I played a casino with a large, fully-cashable bonus, it turned out to be the CM's worst casino of the year (Cirrus casino) and I never did see my winnings.

--gonzodlr

 

[RomeCasino]

One day a week payouts.

Josh, is it true what I read in the T's & C's about you guys will only process withdrawal payments ONLY ONE day per week and only that ??

Hi Rob,

I understand that this isn't entirely popular and it may change in the future. However, we only process withdrawals on Mondays. How was your experience with the software so far?

Merry Belated Christmas and Happy New Year

JC.

 

[Edward D. Wood]

Hi Rob,

I understand that this isn't entirely popular and it may change in the future. However, we only process withdrawals on Mondays. How was your experience with the software so far?

Merry Belated Christmas and Happy New Year

JC.

isn`t entirely popular and MAY change in the future?
If you really want most of us to deposit money here, then change this NOW into instant or max 48h. there are several casinos out there that can handle this.
I don`t want to be offensive, but this way out-fashioned.

Kindest Regards and the best for your crew and casino
Ed

 

[AussieDave]

I understand that this isn't entirely popular and it may change in the future. However, we only process withdrawals on Mondays.

Your an online casino right? You accept wagers from people...And as it looks people do win! So why on earth would you not be making sure that your players get their winnings as quickly as possible!

It doesn't take a 100 monkey's on PC's to send a batch file to Neteller, C2P and others. In fact you probably get one monkey to do it because it that easy.

The only reason for any casino to only pay-out one (1) day a week...Is the longer a players has a withdrawal pending, the more likely it is for a player to reverse these funds.

Clearly another win win for the Rome Casino

Edit: To put this another way, it's like going to your Bank and the teller saying "We accept deposits every day but only give withdrawals on a Monday"

T

 

[Nifty29]

Hi Rob,

I understand that this isn't entirely popular and it may change in the future. However, we only process withdrawals on Mondays. How was your experience with the software so far?

Merry Belated Christmas and Happy New Year

JC.

Well why not become REALLY player-friendly and process once a year.....lets say February 29th......

No disrespect to the Rome Casino rep who at least is here to field questions, but Rome Casino needs to make a HUGE turn away from its current form in regards to games, bonuses and payouts or it just wont get a decent active player base.

 

[winbig]

Surely you jest?

You can take deposits 24/7/365.....? Only withdrawals 1 day a week? Where's the logic in that.....

I think most players would overlook this if their WD was guaranteed to be processed on that one day a week and IF Rome CS was able to, and would, FLUSH A WD request (which many casinos do already) immediately upon a player's request.

 

[RobWin]

Hi Rob,

I understand that this isn't entirely popular and it may change in the future. However, we only process withdrawals on Mondays. How was your experience with the software so far?

Merry Belated Christmas and Happy New Year

JC.

I did enjoy playing your software there Josh and I think you guys can certainly have a lot of potential to do good things and maybe even gain a good customer base and following from here at Casinomeister...BUT...if you guys continue with this way out of date policy of only paying withdrawals out on Mondays you will not see a lot of me or many of the others here I imagine and also judging by the responses of my other fellow forum members here.

I hope you guys realize that we are in the 21st century computer age and there is just absolutely no excuse whatsoever for any online casino to not offer cashouts to be processed within 24-48 hours max nowadays. Now if it was 1996 all over again and the onlines were just getting started then this policy might fly but not today my friend...

 

[silcnlayc]

However, we only process withdrawals on Mondays

Too funny if it was't so awful to even think anyone in their right mond would play at a casino that pays out once a week and On a Monday to boot!

Is it the pony express that has issues? Not enough riders to deliver the mail across the dirt trails?

I guess this casino wanted to stand out and it sure does with a big neon sign in STAY AWAY !!! RUN FAST !!!

Does the casino seriously think they will get ANY players to deposit here?

I hope you guys realize that we are in the 21st century computer age and there is just absolutely no excuse whatsoever for any online casino to not offer cashouts to be processed within 24-48 hours max nowadays. Now if it was 1996 all over again and the onlines were just getting started then this policy might fly but not today my friend...

Exactly!

potential to do good things and maybe even gain a good customer base and following from here at Casinomeister...BUT...if you guys continue with this way out of date policy of only paying withdrawals out on Mondays you will not see a lot of me or many of the others here I imagine and also judging by the responses of my other fellow forum members here.

Players base? Do they have one with these silly ideas?

 

[RomeCasino]

Withdrawals Once a week on Mondays

Hi Everyone,

I can see that the once-a-week withdrawal is a major turn off for some of you and I apologize. I will be the first to admit that most of our competition processes withdrawals much quicker. However, the US market is a slightly different animal and although I'll do anything in my power to get you all to play at Rome, this term in particular isn't one that I'm willing to change at the moment.

We have thousands of new players depositing with us each month and we do everything we can to keep them happy and playing. If the weekly withdrawals were a major issue for them, they would not continue to play and having had experience from Euro Partners, Prime Casino, and now Rome, this is a business decision that I've personally made based on a lot of data.

At the end of the day, we are running a business and I need to find a perfect balance between keeping all of you happy, and keeping our Casino profitable without cheating or being dishonest. I will always be here to answer your questions and I will always listen to everyone's thoughts. In fact, I encourage it or I wouldn't be here. Many of you have made some great suggestions that we've been implementing for our new games and I'm looking forward to showing you what we've been working on early in the new year. Having said all that, I hope you all continue to play with us regardless of this term. You can however, be certain that you will be paid should you choose to cash-out.

I wish all of you a Happy New Year and good luck at the tables!

BR,

JC.

 

[winbig]

No comment regarding the ability to immediately "flush" a withdraw request? Say I won on Monday after "banking" hours. That money's going to be sitting in that account reversible until that next Monday? To be honest, that's a turn-off in itself...


[devils advocate]

However, the US market is a slightly different animal

What does the US market have to do with only processing withdrawals one day a week?

[/devils advocate]

 

[silcnlayc]

Thank you for your honest answer. It is appreciated.

this term in particular isn't one that I'm willing to change at the moment.

That is a shame to be so narrow sighted that you feel it is fair to hold ones money hostage for a week. Fair enough. I too am not willing to change in my opinion that this casino at this time is definitely a place not to play at.

Bad vibes all the way around for I cannot imagine any reason a casino would need to hold a players winning funds for a week unless they do not have the base funds to run with and if this casino is to become one of the top casinos in contention, it cannot do things in a fashion that makes a player not want to come play. It screams short on cash to me.

We have thousands of new players depositing with us each month

I will say this is a slight exaggeration, since a gambler and his money would not tolerate a time frame such as this or to have their winnings held in this way. I am from the old school, if you have a debt, it must be paid...not in a week, but at the time it is created...so if I won today, I would expect to be paid ASAP in terms of processing (instant to 24 hours) just as you would expect to receive a players funds for deposits ASAP to play as most REPUTABLE online casinos do now.

Right now, it is not even on my radar at this point as I believe it isn't on many others either. To be a force in this kind of business, you must be prepared to be the best...not one that starts below grade...


Wishing you and yours a Happy New Year too!
.

 

[vinylweatherman]

Well, the US market IS a different animal, one that has LITTLE or NO choice now in where to play. A casino that can accept US players can get away with pretty much anything, no matter how many US players will "lump it" with once a week withdrawals, expanding outside the US will prove very hard indeed with such a policy.

I find it hard to see how it is NECESSARY to ONLY have withdrawals processed on one day a week, there is no case for this given other than that "the US market is a different animal". Perhaps it is because it routinely takes 30 to 45 days for payments to reach US players, Rome see no need for hurry at their end, as an extra 7 (or 14 if you are a "random fraudster") days will hardly matter when the expectation is already so poor among US players that they will still play at established casinos where they have repeatedly had to wait weeks for a payment.

From MY point of view, Rome casino is still an unfinished project, as it seems Monday only withdrawals is only one of a number of drawbacks noted. Players who can choose from the entire range, such as much of the EU and many other countries, are going to have fast payments and great games right at the top of their list, and Rome casino currently posesses neither.

It seems also that Rome casino is simply NOT INTERESTED at present in gaining non-US custom, as the situation in the US has been the ONLY excuse given for the once a week withdrawal system.

They probably DO have "thousands" of players, however, many may well have tried the once and moved on, what matters is how many "loyal" players are on the books, those who deposit, play, and withdraw regularly, and are happy with the service since they continue to deposit there.

 

[lots0]

A few days ago I had a casino rep tell me how much they are being charged by their payment processing company for every US transaction... It is truly out of this world... It is a real wonder how any online casino can afford to continue to do business inside the USA.
(Note to self "see if any US payment processors are publicly traded companies... I'll buy some stock... Their profit has to sky high.")

I don't think the non-us folks truly understand what is going on here in the USA with payments.

On the face of it, it does sound ridiculous that they are only processing payments once a week.

However, once you take a hard look at what is going on inside US online gambling payment system, the once a week payment processing sounds perdy good at least it does to me...

 

[winbig]

A few days ago I had a casino rep tell me how much they are being charged by their payment processing company for every US transaction... It is truly out of this world... It is a real wonder how any online casino can afford to continue to do business inside the USA.
(Note to self "see if any US payment processors are publicly traded companies... I'll buy some stock... Their profit has to sky high.")

I don't think the non-us folks truly understand what is going on here in the USA with payments.

On the face of it, it does sound ridiculous that they are only processing payments once a week.

However, once you take a hard look at what is going on inside US online gambling payment system, the once a week payment processing sounds perdy good at least it does to me...

Again, I ask:

What does the cost to pay USA players have to do with the price of tea in China?

IE: Why only process payments once a week? Even for non-USA players?

 

[RobWin]

Sorry guys, but I fail to see what in the hell the US Market has to do with anything when Rome Casino could simply pay out the withdrawals to US players thru Quicktender, since they do offer this option and there would be no US processors involved either...and most all of the other online casinos that offer QT as a deposit and withdrawal option have absolutely no problems whatsoever with processing cashins back to QT within 24 hours time...so this US Market BS is one hell of a lame excuse guys...lets get real here please !

 

[silcnlayc]

and most all of the other online casinos that offer QT as a deposit and withdrawal option have absolutely no problems whatsoever with processing cashins back to QT within 24 hours time

I agree. Doesn't the players pick up 99.9% of the tab with QT for deposits and withdrawals anyway?

There's got to be a better argument than "I said so and that is all there is to it" .... I still feel it's got to be a cashflow issue to hold funds that long...no business can stay in business long to do this when there are other casino choices out there that actually believe that a player deserves their money in a reasonable time.


.

 

[lots0]

Again, I ask:
What does the cost to pay USA players have to do with the price of tea in China?

Well for one thing Winbig if the costs are too much the Business can't make money and goes out of business.

Sorry guys, but I fail to see what in the hell the US Market has to do with anything when Rome Casino could simply pay out the withdrawals to US players thru Quicktender, since they do offer this option and there would be no US processors involved either...

Quicktender was started by the big casino software providers... Which, I am sure, look at RomeCasino as an up and coming competitor, that runs on a different software platform...

Unless your casino's software provider is one of the ones involved with QT, using QT is NOT an option.

Rome has targeted the US market and I would be willing to bet the vast majority of their customers are US residents. So the cost inside the US market effects them a great deal, I'm sure.

I would expect that Rome is extremely concerned with slow payouts and high cost of transactions inside the US and that they are working very hard to reduce both.

I don't currently promote Rome.

 

[winbig]

Well for one thing Winbig if the costs are too much the Business can't make money and goes out of business.

I meant in regards to why they only process transactions once a week, even if the player isn't in the USA.

 

[RobWin]

Well for one thing Winbig if the costs are too much the Business can't make money and goes out of business.


Quicktender was started by the big casino software providers... Which, I am sure, look at RomeCasino as an up and coming competitor, that runs on a different software platform...

Unless your casino's software provider is one of the ones involved with QT, using QT is NOT an option.

Rome has targeted the US market and I would be willing to bet the vast majority of their customers are US residents. So the cost inside the US market effects them a great deal, I'm sure.

I would expect that Rome is extremely concerned with slow payouts and high cost of transactions inside the US and that they are working very hard to reduce both.

I don't currently promote Rome.

That's the thing though, QT IS a deposit and withdrawal option at Rome Casino, so since it is and the player in the US uses this option to both deposit and withdraw with, then the fact of the statement made by Josh regarding the "US Market" is a moot point.

 

[gonzodlr]

MONDAY WITHDRAWALS

Hey guys,

I am limited in my choice of online casinos because of the country I happen to reside in, and I have been burned by a couple of casinos that adverstised acceptance of players from my country. For me, an online casino that adheres to its terms and conditions and provides fair games is a blessing, and Rome Casino has proven to be so.

As for only being allowed to withdraw on Mondays: This is not a big deal to me because Rome Casino actually processes the withdrawals on Modays like they say they will (I remember Cirrus Casino advertising quicker withdrawals but then disappearing off the face of the earth when you request them).

Anyway, Rome Casino has treated me very good so far. Their rep answered PM's and I was even able to use CC's for deposits so I think I will stick with them. Again, I only play Blackjack so I am ignorant of the slot issues.

Good Luck,

--gonzodlr

 

[silcnlayc]

As for only being allowed to withdraw on Mondays: This is not a big deal to me because Rome Casino actually processes the withdrawals on Modays

And your point is?

It is NOT acceptable for a casino to hold money hostage for a week.

.

 

[vinylweatherman]

A few days ago I had a casino rep tell me how much they are being charged by their payment processing company for every US transaction... It is truly out of this world... It is a real wonder how any online casino can afford to continue to do business inside the USA.
(Note to self "see if any US payment processors are publicly traded companies... I'll buy some stock... Their profit has to sky high.")

I don't think the non-us folks truly understand what is going on here in the USA with payments.

On the face of it, it does sound ridiculous that they are only processing payments once a week.

However, once you take a hard look at what is going on inside US online gambling payment system, the once a week payment processing sounds perdy good at least it does to me...

This is so, and affects EVERY casino that still transacts with US players, however it does not explain how it is somehow cheaper to process all the withdrawals on a Monday, or a few each day of the week, surely the cost is the same.

US players probably WILL accept this, since they are already used to waiting weeks for their funds to arrive, however, non-US players will NOT accept this as the "norm", which leaves Rome Casino highly vulnerable to a sudden loss of their US player base. This kind of overnight loss HAS happened before, and is usually due to a "dawn raid" attack on some part of the operation by the US DoJ. If this happened to Rome Casino, it will suddenly stop receiving US player deposits, and will also be tied up with a big mess of loudly complaining US players who are not getting paid - they will all notice, and all at once, one Tuesday - with all the sh1t hitting the fan in one go.
There will still be staff to pay, and running costs to cover, but little in the way of a player base outside of the US to keep the cash flowing.

This business of Monday only withdrawals keeps reminding me of Winward casino, and thus there is a subconcious connection between such oddly restrictive withdrawal rules and "rogue" operations.

While US players put up with it now, how many have believed this merely to be a temporary measure put in place for a growing new casino; now it is looking like Monday only withdrawals was always intended as a permanent feature, and for those US players using QT as an option, for how long are they prepared to put up with this 7 day lag when they want their money out fast, so they can play again.

 

[silcnlayc]

US players probably WILL accept this,

VWM, not all US players...I refuse to play anywhere it takes longer than 48 hours because I can drive to a B&M in 4 hours and have instant access to my winnings.. and a free room, food and show all to boot..

for those US players using QT as an option, for how long are they prepared to put up with this 7 day lag when they want their money out fast, so they can play again.

That is a very good question and I would love to see how many actually play at a casino paying out only once a week from the USA and wait that long for payment when we have other choices in faster payouts in casinos..I can't imagine for the life of me why anyone would wait 7 days for a payout..and that is only my opinion..and my choice not to play at any casino that refuses to pay out in a timely manner...


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[vinylweatherman]

VWM, not all US players...I refuse to play anywhere it takes longer than 48 hours because I can drive to a B&M in 4 hours and have instant access to my winnings.. and a free room, food and show all to boot.. That is a very good question and I would love to see how many actually play at a casino paying out only once a week from the USA and wait that long for payment when we have other choices in faster payouts in casinos..I can't imagine for the life of me why anyone would wait 7 days for a payout..and that is only my opinion..and my choice not to play at any casino that refuses to pay out in a timely manner...


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Well, Rome casino seem to have "thousands" of players whom are perfectly happy with the current set-up, and this is the reason the rep posted that they are NOT going to budge on this.
This seems to be saying that if the customers accept poor service, they might as well keep on dishing out the same levels of service - after all, if they make a profit all is well. It seems many businesses take this for granted, however I believe that US citizens do NOT tolerate the same poor levels of service that us Brits put up with, so it is all the more surprising that "thousands" are happily putting up with Monday only withdrawals, and with the further risk of a COMPLETELY RANDOM "fraud check" that means they have to wait 14 days, not 7 days - when there is no reason at all why the checks could not be done during the rest of the week, so that they might be completed in time for the coming Monday. All it takes are a couple of minor errors and players could have withdrawals pending for 21 days, 28 days, maybe longer, and this is more than enough for a player, US included, to believe they are being stiched up.

 

[Simmo!]

All it takes are a couple of minor errors and players could have withdrawals pending for 21 days, 28 days, maybe longer, and this is more than enough for a player, US included, to believe they are being stiched up.

I love it when you give me a chance to dredge up this old poll:

Reverse Withdrawal - The Player's View

 

[silcnlayc]

This seems to be saying that if the customers accept poor service,

I feel the same way that the US players are being treated as dumb bunnies when offered these terms from any casino...but the dollar is mightier than the casino and when the crunch comes, I know which casino will be bit badly in the end...

I love it when you give me a chance to dredge up this old poll:

Reverse Withdrawal - The Player's View

Excellent Simmo!! Thanks for the link! I think I missed that thread...maybe some casino reps need to glance through this list and see how most of the players voted..it might open up their eyes, change their minds and end up increasing their business..

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[casinome]

when the withdrawl was pending for a monday how long did it actually take to get to the person's account afterwards?

 

[Deaddog]

Topgame will soon have an official website with the relevant facts but rest assured that they are as serious as the other big guns. It's a serious operation going to offer a great dynamic product with service to match. Much work to do but getting there!!

I'm still looking for an official website and more information on Top Game software.