Alexandre
Experienced Member
- Joined
- Jan 17, 2006
- Location
- Barcelona, Spain
Legal action in the Costa Rican juridiction ?
Legal action in the Costa Rican juridiction ?
Why are you giving 888 stick with all this
IT IS NOT AFFILIATED TO 888, AND THE SOFTWARE IS COMPLETELY DIFFERENT.
Not at all!
They have nothing to do with 888, and there software is a clone of 888, but obviously the RNG will be different.
The software is their own, and once you play there, you will see what I mean
Hit Squad Clearly, they are very keen to stifle discussion. What have 888 to say about this, or are they turning the proverbial "blind eye".
Anyway i recommend it if you are looking for a casino with 3d graphics and a slightly different feel to the rest!
Nice friendly attitude. Btw, if it is in writing, then it could only be libel, not slander, and the truth is a very good defence in libel cases.I have just recieved an email from them
Dear uungy
Thank you for informing us about the thread at Casinomeister.
Now we can cleary see what type of person you are and as such have blocked
your IP address from our servers.
You should be very careful what you post on forums, especially when the
posting is slanderous and therefore could result in legal action.
I warn you that any further slanderous remarks will result in legal action.
Roccos Support Team
:notworthy
Would you care to explain why the dealer stood on 13 in game 4, on 26 in game 7, on 15 in game 29, and why game 12 is a draw when the dealer had 20 and the player 21? It is so full of bugs that the exterminators should be called in before this software is released to the public.I have played at roccoscasino.com and have thoroughly enjoyed it, there are a few things graphically that are not 100% but i dont think their games are rigged at all.
I think Uungy should really be careful about posting comments based on the small amount of games played, do you really think that after 30 games you can make the claims that you have.
Anyway i recommend it if you are looking for a casino with 3d graphics and a slightly different feel to the rest!
Regards
Cluedup
Anyway i recommend it if you are looking for a casino with 3d graphics and a slightly different feel to the rest!
Hi Karl, and welcome to the forum. Would you care to comment on your player "cluedup"? Is this the same player who won on Treasure Twirl? If so, that's pretty coolHi Everyone
I am Karl Joseph the Casino Manager at Roccos...
So who is the player cluedup who posted here earlier? Is he a real player at your casino?Hi
Our Jackpot winners list is dynamically generated from the database and I have just been made aware since checking your request that it was not accurate and contained errors which I was not aware of until now.
I have asked our webmaster to check the data in that form to make sure it is correct up to date and accurate. I will keep you informed of progress on that front.
Regards
Roccosmanager
Then who was the guy who was posting here earlier?We currently have no players but the username cluedup however, we did have a player by theat username in the past. Our database validates all users every month before we send out our newsletter, if a players email addresses returns an invalid code then we remove that user from our database the following month.
Best regards
Roccosmanager
Please be advised, I have never doubted if I authorized the purchase, I was disputing the charges based on fraud.
The money was deposited to play games on their Software which was clearly rigged, and unfair, as shown in my previous letters to you, however all they have shown with their copies are proof of my purchase.
The logs which I have already sent you, display clearly how their games are unfair, and therefore based on the fact that I purchased for a fair game, they have without a doubt fraud me.
As you can see from my transactions I do play regularly on line, and I know the chances of playing, results in losing, however, with any basic knowledge of Blackjack, you can see their logs are clearly and fully wrong, and extremely unlikely to happen. Some results are in fact against the rules, as I marked previously.
The chargeback come clearly under three categories:-
1. Non Receipt of Goods
2. Not As Described
3. Defective Merchandise
Our technical team have tested the roulette rng and the gameplay from your account and have found no faults.
We have at present had no other complaints from players.
As a gesture of good will we are prepared to match your next deposit at Roccos with a 200% bonus,
we have also added 1000 Roccos Points to your account!
You respondedi HAVE JUST PLAYED AGAIN,. AND HAVE LOST ONCE AGAIN NEARLY ALL MY HANDS
Games I should have won, I didn't, and I think its impossible that the games are fair.
I seriously think that you casino is rigged and full of bugs.
I would like to know how you will react to my concerns
regards
We are sorry to hear that you are unhappy with your gameplay and can assure you that our software
is of the highest integrity.
Please be aware that Members can and do lose however, they also win frequently.
We have reviewed your gameplay and can see that you have had three wins in thirteen hands, however you have had two large bets of 250 each which have not been in your favour. May I suggest that you decrease your bet amounts and keep the betting consistent rather than betting large.
We do not like to hear that our members are unhappy and we would like to resolve this issue.
Did you happen to read this when you signed up in our forum?I am not entirely sure, my support staff had brought this discussion to my attention, it maybe that they had posted something or know the person who had posted this comment. I will find out about that on their next shift.
Best regards
Roccosmanager