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roadhousereels-official complaints thread

Discussion in 'Online Casino and Poker Complaints - old section' started by scrollock, Nov 19, 2005.

    Nov 19, 2005
  1. scrollock

    scrollock Senior Member

    Occupation:
    google
    Location:
    boro, uk
    just opening up the thread to save others the risk of RSI in opening it up.

    no doubt if the actions of its sisters casinos is anything to go by, this should be quite a busy thread.

    to any rep from this casino reading this, then yes your group really is that bad that any problems are not going to be a surpise.
     
    1 person likes this.
  2. Nov 19, 2005
  3. max1mike

    max1mike Dormant account

    Occupation:
    carpenter
    Location:
    USA
    i was gonna chase down the $15 free but the damn thing wouldnt even download, so i take that as an omen...
     
  4. Nov 19, 2005
  5. Macgyver

    Macgyver Dormant account PABnononaccred

    Occupation:
    Student
    Location:
    North Carolina
    Way to judge a place on the actions of someone else ... :rolleyes:

    It doesn't matter if their sister casinos have had problems, the benefit of the doubt should be given until an actual problem presents itself.
     
  6. Nov 19, 2005
  7. scrollock

    scrollock Senior Member

    Occupation:
    google
    Location:
    boro, uk
    if they are going to answer "bella vegas" when you phone up i guess you can
     
  8. Nov 19, 2005
  9. rudepete

    rudepete Dormant account

    Occupation:
    American Revolution truck driver
    Location:
    Michigan
    Well I didn't wait.

    I deposited there and didn't do crap. But I did get the free $15 and now I am waiting their 24 hours to get my 100% bonus from yesterday. Don't think I would go there again. But oh well gave them the benefit of the doubt.
    You all have great luck tonight.:thumbsup:
     
  10. Nov 20, 2005
  11. silcnlayc

    silcnlayc Just one more spin pleez! CAG MM PABnonaccred PABaccred

    Occupation:
    IT Director of Operations
    Location:
    Left Hungary
    So, Yes or NO?

    So, is this one to try or stay away from?

    Love the Blonde agent slot game lots! (test driving in fun mode, was a hoot, hit bonus round during bonus round etc..) Please let me know before I commit real money to this site.

    Thanks all....
     
  12. Nov 20, 2005
  13. slotchik

    slotchik Dormant account

    Occupation:
    Marketing
    Location:
    USA
    I did great there and I do awesome at Casino Grand Bay....

    They pay within 24 hours...and I recommend them!
     
  14. Nov 20, 2005
  15. silcnlayc

    silcnlayc Just one more spin pleez! CAG MM PABnonaccred PABaccred

    Occupation:
    IT Director of Operations
    Location:
    Left Hungary
    Thank You kindly, slotchik. Going to give it a whirl or two ;)
     
  16. Nov 20, 2005
  17. scrollock

    scrollock Senior Member

    Occupation:
    google
    Location:
    boro, uk
    ive got the 15 aswell, but am waiting an age to get the sign-up, but will wait till monday when they have their full complement of office staff in before i kick up a fuss.
     
  18. Nov 20, 2005
  19. andyhinckley

    andyhinckley Meister Member CAG mm3

    Occupation:
    whatever
    Location:
    uk
    How long did you have to wait to get free 15? or did you have to email them?
    ta
     
  20. Nov 20, 2005
  21. Simmo!

    Simmo! Moderator

    Occupation:
    Web Dev.
    Location:
    England
    I'm unclear as to why this thread is here? What have they done wrong exactly? I haven't seen anything to justify this yet aside from a download problem which is hardly justification. Can someone please explain?

    Thanks

    Simmo!
     
  22. Nov 20, 2005
  23. tombomb

    tombomb Dormant account

    Location:
    right here
    combo bonus offer

    I have received a 100% bonus on my first deposit.And the $25 "signature" bonus.My 2nd and 3rd 100% deposit bonuses are late. CS says they are having technical dificulties with their bonus crediting dept.
     
  24. Nov 20, 2005
  25. tombomb

    tombomb Dormant account

    Location:
    right here
    What notable wins have you had at casino grand bay slitchick?
     
  26. Nov 20, 2005
  27. tombomb

    tombomb Dormant account

    Location:
    right here
    oops!

    I meant slotchick, sorry:D
     
  28. Nov 20, 2005
  29. rudepete

    rudepete Dormant account

    Occupation:
    American Revolution truck driver
    Location:
    Michigan
    Just got another email from them.

    Dear Peter,



    Thank you for your mail.



    Due to the huge volume of people coming in for the FREE $15 we have had a slight issue with our crediting System.



    We know you are eager to try the new casino but we need and appreciate your patience and understanding.



    Your match credit will be applied to your account soon.



    Please be patient we are trying.



    Thank you and happy gaming.



    Michael



    "We know you are eager to try the new casino" DUH, I have already tried it and I have already gotten my free $15, just still waiting for the promised match bonus, which has been 36 hours now. I will wait a while before I take them off my computer. This reminds of when Royal Vegas took so long given you promised bonuses for deposits. YIKES:eek:
     
  30. Nov 20, 2005
  31. tombomb

    tombomb Dormant account

    Location:
    right here
    got my second bonus

    500 more spins on halloweenies. got 3 rabbits 0 times.Munchkins, no free spins. Cashville, no bonus rounds. Pollenation, hit stop on the second pick.big Kahuna, 1 bonus 150 $.05 credits.CS answers the phone "can I help you?". No casino name the rep doesnt say his name.I think they suck.
     
  32. Nov 20, 2005
  33. Mousey

    Mousey Ueber Meister Mouse CAG

    Occupation:
    Pencil Pusher
    Location:
    Up$hitCreek
    Mousey is slow...

    I've just come in with my morning coffee and obviously my brain is less than fully functional. I'm downloading RoadHouse now. Who are their supposedly disreputable sister casinos and why is this thread here? :what:

    Slow to credit signup bonuses? Not unusual for a new casino.

    More details for the mentally challenged Mousey, please.
     
  34. Nov 20, 2005
  35. Ivy29

    Ivy29 Dormant account

    Occupation:
    Internet Time Waster
    Location:
    Midwest
    Signup Bonus

    I signed up really early yesterday and never got the $15, but this kind of thing is not unusual with this group, and I still think I'll get it. I'll check back, umm, maybe Wednesday.

    I've never had any problems with Lake Palace, Bella Vegas or Casino Grand Bay (the sisters), so I don't anticipate any with this one.

    However, this isn't a very good first impression.

    Why, oh why do they open a new casino without knowing for certain everything is going to work right and having enough people on hand to take care of things? I know, sh*t happens, but still...nothing like pissing off the inpatient right off the bat. I'd be impatient, too, if I was waiting for a bonus match. When we want to play, we want to play NOW.

    Time will tell, I'm sure they'll work it out. They are probably all tearing their hair out over the complaints.
     
  36. Nov 20, 2005
  37. tim5ny

    tim5ny Quit Gambling

    <---- you should have edited that. :lolup:
     
  38. Nov 20, 2005
  39. Mousey

    Mousey Ueber Meister Mouse CAG

    Occupation:
    Pencil Pusher
    Location:
    Up$hitCreek
    Strangely, I still cannot deposit at Bella or Jupiter or Lake Palace (see the NETeller problems thread), but was able to deposit at this one. (Lost it in a heartbeat.) Are you sure this is a Grand Prive casino?? Their WR is usually 20 x D + B, but T&C at Roadhouse states 15xB+D.

    Bizarre... If I had only known...
     

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