Chipkin9
I'm not a Senior
- Joined
- May 23, 2013
- Location
- Tyrone, Ireland
It’s not about the money
I know it will get sorted it’s about casinos having the rights to pull these kind of stunts as and whenever they feel like it and being able to get away with it because the so called governing body is such a joke.
And this kind of bullshit is happening behind the scenes on the a lot games too... that’s my greater concern as the GC cannot control the simple things never mind the cloaked programming behind games etc
Yea I couldn't care about the money either, it's the principle of the matter. But unless more people report them for non compliance in the KYC process then nothing will be done as they (UKGC) state "We don't get involved in individual cases".
The best thing you can do with this MT Secure group if you are unhappy is Self Exclude as I have done. Their business model of rejecting perfect documents in the hope of some measley player reversals will cost them in the long run if people start reporting them and closing their accounts, vote with your wallet.
I suggest you do this when they inevitably either reject what you've sent or ask for more docs as one is "Too blurry or not showing all 4 corners" and then send those said documents to the UKGC telling and showing them what they rejected in their non compliance