Excluding the wheel of F*ck all i have never had much of an issue with rizk and have at times defended them...
However i have to say that their conduct today has annoyed me.
I deposited this morning ( i had a thought fully verified months ago)
and got hit with a mesage
We have blocked your account as we need SoW documents.
that in itself is fine and i get that but it would be far better customer service to either pre warn you of this or better still block you from depositing until Sow was completed.
i have submitted the documents although as i am S/E i cant give them excatly what they ask for and i have heard nothing and guessing i will hear nothing now umtil Monday which basically means they are holding my money to ransom in exchange for the information which in my mind is tantermount to blackmail and is bang out of order ....
looked on some other threads and sebastian hasnt been online for a few days so hoping he may pop up soon and possibly help to resolve this....
casinos do have a knack of knowing how to piss of players unnecessary.
However i have to say that their conduct today has annoyed me.
I deposited this morning ( i had a thought fully verified months ago)
and got hit with a mesage
We have blocked your account as we need SoW documents.
that in itself is fine and i get that but it would be far better customer service to either pre warn you of this or better still block you from depositing until Sow was completed.
i have submitted the documents although as i am S/E i cant give them excatly what they ask for and i have heard nothing and guessing i will hear nothing now umtil Monday which basically means they are holding my money to ransom in exchange for the information which in my mind is tantermount to blackmail and is bang out of order ....
looked on some other threads and sebastian hasnt been online for a few days so hoping he may pop up soon and possibly help to resolve this....
casinos do have a knack of knowing how to piss of players unnecessary.