Tips Rizk Feedback after a few days

[hoff1985]

Hey Guys,
i've been playing now a few days at Rizk and want to share my review about this particular Casino...

+ Docs were approved super fast
+ Good selection of games (And Rizk assured me that there are more providers/games coming soon)
+ All Games are running super smooth, excellent platform.
+ Rep is TOP NOTCH. Had two minor issues so far (Flushing / Cashout Speed once), both issues were handled super quick and hassle free.
+ Cashouts are pretty fast.
+ The Wheel is cool, rewards are regular and it's lot of fun especially when you catch the wheel during a "double progress speed" promo. The wheel is million times better than the one at CasinoHeroes as example

- Still (especially for a higher roller) i think the wheel can be improved with more variety and some cooler prizes

So far i can only AGREE with the super high rating. For me this casino comes right after Videoslots.

Give it a try if you haven't!

Cheers

 

[dionysus]

5 stars to support here as well.
Had a problem this side quickly resolved and the Cap'n is rather personable/amiable.
Zero lag/tech probs to date. Yet to WD, but I'll be playing again.

 

[colinsunderland]

I'm signing up today to give them a go now they are in uk

 

[jjezebel37]

I am going to give them a try today

 

[colinsunderland]

Got a KYC request from them a few hours after signing up and haven't made a deposit yet.

I think thats really good as a lot of people don't understand you need to do it, and get annoyed when they can't withdraw straight away, so extra points for that.

 

[ProbabilityZero]

Just went to join but it says promotion not available to UK players

 

[Deeplay]

I actually think the wheel is pretty decent for lower rollers like my self. Not as sophisticated as what videoslots has but still a really neat idea.

Site is well laid out - and loaded fast. Submitted my documents a few hours ago but it is night time so dont expect them to be processed until tomorrow.
Submitted a small withdraw to see how quick they are and with the 2.50 fee when account is verified I would expect them to be quick - along with
what we expect from Betspin etc ...

Had my deposit limits set quite low but have upped them a bit to give them a bigger test run next week.

I know the wheel pisses some people off as the rewards seem small but you can save them up - and its a damn sight better than
what many other casinos give out which is next to nothing. I will play here again for sure.

 

[Deeplay]

Well submitted my documents last night they are still pending approval ... as is my withdraw. Anyone know how long they normal take to approve documents and process withdraws ?

 

[colinsunderland]

my docs were done in about 20 hours, sent them around 11pm Wednesday night, noticed they were approved just after 7 last night

 

[Captain Rizk]

Well submitted my documents last night they are still pending approval ... as is my withdraw. Anyone know how long they normal take to approve documents and process withdraws ?

Hi Deeplay - as we have just launched in the UK, as I hope that you can understand, dealing with the very high volume of age verification requests that we are receiving over these first few days means that it is taking slightly longer to process these than during "normal" operations. If these still havent been processed for you by 15.00 today then please PM me your email address that you signed up with and i will look into it for you.

 

[Deeplay]

Hi Deeplay - as we have just launched in the UK, as I hope that you can understand, dealing with the very high volume of age verification requests that we are receiving over these first few days means that it is taking slightly longer to process these than during "normal" operations. If these still havent been processed for you by 15.00 today then please PM me your email address that you signed up with and i will look into it for you.

Well I just got a message from Rizk account verifaction dept requesting I upload my documents .... no idea why they need to me to upload them again. I have already submitted my documents over 12 hours ago.

Have emailed back asking if they need them all again /

the documents are the same I have used for Guts and Betspin

02/25/2016 09:49:29 PM Proof of address Processing
02/25/2016 09:49:01 PM Proof of payment Processing
02/25/2016 09:48:34 PM Proof of ID Processing

 

[Deeplay]

Well they approved 1 document and the other 3 they have said will take another 24 hours. Withdraw still pending and reversible.

Anyway not the quickest at all for me when it comes to getting documents verified. I know they have allot of new sign ups from the UK as stated by the rep but why they go in to approve on 1
one document and leave the rest ... im not sure ??

 

[hoff1985]

Did i say the wheel is not super awesome?? Well at Level 58 it happened and i was landing on one of the Jackpots AWESOME!

And just for the record. The wheel and myself, we are very good friends now!

 

[Nicola]

That's incredible, well done on that jackpot win. Wager free I hope?

Spun the wheel another dozen times since yesterday and always 5 free spins. Not complaining now that I know the jackpot is possible

 

[hoff1985]

That's incredible, well done on that jackpot win. Wager free I hope?

Spun the wheel another dozen times since yesterday and always 5 free spins. Not complaining now that I know the jackpot is possible

Yep! wager free. Cashed out and had the money 10 minutes later

Yes, i think from level 50 you have 3 jackpot pointers at the wheel with 3 different possible jackpot with 2000 eur being the highest, super lucky.

I do have to say i feels rewards are getting better and bette ron igher levels, and the rep also told me ey're going to improve the wheel and add stuff to it soon

i really got used to all the wagerfree no bullshit stuff ;-) Rizk managed it to be my second most loved casino besides Videoslots.

 

[Adriana B]

Too bad that f***** skull turned me off to ever playing there again. I probably would have kept going but it really pissed me off. I only wanted to get 5 free spins to keep playing but I just thought f*** it. They should not have that on there at all -- give only 2 free spins but do not give me a f**** skull. I hope you are listening Captain Rizk -- you do not want to piss customers off like that. Just give a little carrot stick to keep us happy and keep us coming back.

Good for you Hoff1985! Well deserved.

 

[hoff1985]

Too bad that f***** skull turned me off to ever playing there again. I probably would have kept going but it really pissed me off. I only wanted to get 5 free spins to keep playing but I just thought f*** it. They should not have that on there at all -- give only 2 free spins but do not give me a f**** skull. I hope you are listening Captain Rizk -- you do not want to piss customers off like that. Just give a little carrot stick to keep us happy and keep us coming back.

Good for you Hoffman! Well deserved.

probably just bad luck.... i am now at level 59 and didn't have the skull at all

 

[taximania123]

7 hours for docs to be approved ..10 minutes for subsequent withdrawal

 

[geordiecolin]

my docs were done in about 20 hours, sent them around 11pm Wednesday night, noticed they were approved just after 7 last night

My Docs arrived in their Spam Box. Once they noticed this they purchased a tin opener super quick and they assured me that I was PROCESSED.

So if your docs have taken more that 24 hrs to be looked at I would suggest that you ask them to check their spam mail.

 

[hoff1985]

7 hours for docs to be approved ..10 minutes for subsequent withdrawal

I think they are a bit overloaded with requests sinx ethey opened to uk earlier this week. to be honest 7 hours for doc approval is still much mich faster than most (even accredited) casinos

 

[taximania123]

first time at rizk

Ok , deposit 50£ with 200% bonus and a playthru of £4,500 , stuck to my usual immortal romance and had a very good run without any massive wins . Finished playthru last night with 1700 balance so thought it would be worth sending my documents in overnight .
By his morning docs were all approved ...had another play and had balance up to £2000 ..a little too much play and cashed out £1550 so im happy with all that , just had an email saying I have been paid .
The wheel is a really good feature I think ...I tend to play around £2 a spin so saving the wheel up and then getting around 100 free spins at 10p is a bit mind numbing but you can always play them when you are out of money . The mega spin is good ..£3 a spin is a good free bonus but the games choice is rubbish
All in all highly recommended .

 

[geordiecolin]

probably just bad luck.... i am now at level 59 and didn't have the skull at all

Fifty bloody nine? Wow. Do the levels continue to take longer and longer to achieve? At what point are super free spins an option on the wheel? Have you hit super spins yet?

 

[hoff1985]

Fifty bloody nine? Wow. Do the levels continue to take longer and longer to achieve? At what point are super free spins an option on the wheel? Have you hit super spins yet?

Hi yes, but i'm making spins between 3-4 mostly and had played a lot when there was a double speed promo on the wheel. Yes i had several mega and super spins. Since abput 20 levels i never catched normal spins anymore... worst thing i catch at these levels are 5 eur or of course the raffle tickets... had also stuff like 15 mega spins (= 15x 3 eur spins) super spins i catch quite often.

 

[taximania123]

Whats the skull ?
im on level 30 and don't recall a skull ?
Super spins 5 at £3 a spin ...nothing to write home about
ahh maybe mine were mega spins!

 

[geordiecolin]

Hi yes, but i'm making spins between 3-4 mostly and had played a lot when there was a double speed promo on the wheel. Yes i had several mega and super spins. Since abput 20 levels i never catched normal spins anymore... worst thing i catch at these levels are 5 eur or of course the raffle tickets... had also stuff like 15 mega spins (= 15x 3 eur spins) super spins i catch quite often.

Well done mate. As is my usual policy, I am waiting for my first withdrawal before I start depositing again. I have reached level 21. The wheel is a great incentive alongside the no bullchit approach et al

 

[hoff1985]

Well done mate. As is my usual policy, I am waiting for my first withdrawal before I start depositing again. I have reached level 21. The wheel is a great incentive alongside the no bullchit approach et al

yeah i also felt not that rewarded, but as higher sou clim as better it gets... and they assured me to keep working on the wheel and assing new stuff (even deposit match bonuses etc. ons ome point)

and the rep is fantastic!! helped me always super quick when i had questions!

cheers!

 

[itsover2014]

So..

If I take the £50 deposit bonus of £100.

What do I have to wager overall?

Is it doable?

 

[Nicola]

So..

If I take the £50 deposit bonus of £100.

What do I have to wager overall?

Is it doable?

Wagering would be £4,500 with all slots contributing 100%.

Very doable, I'm around 80% now and up to £900. I would start at small bets 20-30p then slowly raise to 50-60p if your balance increases.

 

[Jd666]

Is it those same four slots all the time for the free spins, or do more open up when you get to higher levels

 

[mac72]

So..

If I take the £50 deposit bonus of £100.

What do I have to wager overall?

Is it doable?

Yes absolutely, i took it (50+100) peaked at £600 but went for it with £1.80,£2.70 bets on DOA and dropped back to £280 and cashed out. 12hr DOA session , didn't get disconnected once

 

[mina1929]

Luckily I signed up early when they first launched as my docs got approved very quick, haven't had a withdrawal yet but I do like this casino.

I am only at level ten so far. I think it is a fun casino no complications at all.

 

[randomiam]

so far

Made about 5 deposits of 50 i think only managed to get over my start balance once but not by much just keep getting eaten.
might give it one more try just seems to be a unlucky place for me.

 

[Mabby2000]

Just signed up, uploaded KYC docs, will wait till approved then have a punt!

 

[lordblucan]

Played £90 low rolling and had the worst luck Couldn't get the few features I got to pay anything other than peanuts but that's the way it goes! Not Keen on the wheel as a reward system though to be honest. Up to level 8 and It was just giving me raffle tickets galore and a few 5 spins which payed nothing.

 

[lordblucan]

Made about 5 deposits of 50 i think only managed to get over my start balance once but not by much just keep getting eaten.
might give it one more try just seems to be a unlucky place for me.

Yeah feeling the same way! Maybe another unlucky place for me much like another casino that I've never made a withdrawal from in over 2 years of play!

 

[colinsunderland]

I really like this casino.

Games run smoothly, odd disconnection when weirdly I have to completely close chrome then restart, but nothing to worry about.
KYC was approved quickly
Withdrew money yesterday, in bank this afternoon.
Captain on here (forum rep) is very responsive to messages, and very helpful, always a plus

Live chat, hmmm, spoke to them a few times, English isn't great, found myself a couple of times having to watch what i was writing to make sure they understood me, but wasn't that much of a problem.

Only complaint is being charged for cashouts which I've mentioned in the other thread.

Highly recommended by me

 

[daenyboi]

First withdrawal fast within 2 hours.


Now been waiting for over 18 hours.


Keep that in mind fellow gamblers!

 

[scarletmuse]

Anybody got any recommendations on favourite or hot slots at Rizk to help nut out the WR aside from DOA and IR? Have tried both and very cold for me, getting through it slowly here and there but really liking the site, I want to make the most out if it while I can

Also, bet sizes and wagering..suggestions? I know can't be more than $5 per spin but in general, is a high or low bet best to get through WR? I am a tad confused sometimes when it comes to the T&Cs
:Read:

 

[geordiecolin]

Anybody got any recommendations on favourite or hot slots at Rizk to help nut out the WR aside from DOA and IR? Have tried both and very cold for me, getting through it slowly here and there but really liking the site, I want to make the most out if it while I can

Also, bet sizes and wagering..suggestions? I know can't be more than $5 per spin but in general, is a high or low bet best to get through WR? I am a tad confused sometimes when it comes to the T&Cs
:Read:

My personal preference with a deposit bonus is to play it through low rolling on a game that has the potential to hit a big bonus round. Low rolling gives more chance of hitting enough bonus rounds to keep you going until play through. Incidentally I managed to do just that in Rizk on my first deposit and withdrew about £500. Good luck

 

[scarletmuse]

My personal preference with a deposit bonus is to play it through low rolling on a game that has the potential to hit a big bonus round. Low rolling gives more chance of hitting enough bonus rounds to keep you going until play through. Incidentally I managed to do just that in Rizk on my first deposit and withdrew about £500. Good luck

Good on you! Which games did you choose?

I tend to stick to slots I know from other sites and usually play around with my bet from 25c to $4/5 depending on how its spinning. I dabble in suggestions from here too but haven't found a consistent method!

When you say "Bonus Rounds" do you mean both the games/prizes within a game and also freespins? And any suggestions, i have no idea on what features are the most often or worthwhile when they hit haha

 

[geordiecolin]

Good on you! Which games did you choose?

I tend to stick to slots I know from other sites and usually play around with my bet from 25c to $4/5 depending on how its spinning. I dabble in suggestions from here too but haven't found a consistent method!

When you say "Bonus Rounds" do you mean both the games/prizes within a game and also freespins? And any suggestions, i have no idea on what features are the most often or worthwhile when they hit haha

Personally I prefer to stay loyal to one game throughout a bonus play through and I rarely via away from low rolling unless I am approaching completing the play through and I am way above the figure I had in mind of winning prior to starting.
In my case in Rizk I played Jack and the beanstalk throughout.
I loved the rizk experience,but after making such a big win off my first deposit I have shied away for now from making any more deposits there because to my mind I have a much better chance of my next wins being elsewhere. ( Although many folk will insist my logic is flawed)
I hope its going well for you?

 

[scarletmuse]

Personally I prefer to stay loyal to one game throughout a bonus play through and I rarely via away from low rolling unless I am approaching completing the play through and I am way above the figure I had in mind of winning prior to starting.
In my case in Rizk I played Jack and the beanstalk throughout.
I loved the rizk experience,but after making such a big win off my first deposit I have shied away for now from making any more deposits there because to my mind I have a much better chance of my next wins being elsewhere. ( Although many folk will insist my logic is flawed)
I hope its going well for you?

Oh I tried JATB on a few different wagers, 20c-1.00 and not even one wild for the life of me so I moved on, great for you but! That is commitment sticking to only one game, I just bounce about but then I stumble on that one game that becomes the bonus fave! Really enjoy the site aswell, very easy to use and has a good selection of games, i think it can only get better really. Yes...Going ok, some slots that paying well have just died horribly and I am getting impatient to get the WR out the way

 

[Adriana B]

Well here is my 2 cents. I would not deposit here just to take a spin on the wheel of rizk. For me, it's all been useless spins -- have not won a dime. Keep getting raffle tickets which do not end up giving me anything (yeah that's right Jon -- did not win the trip to Amsterdam as I predicted I would). So, I guess as long as the Capitano offers 100% bonuses, I probably would play but I find the free spins and wheel of rizk useless. I know that Hoffman couldn't disagree with me more but I guess it all depends on how lucky you are with everything. But, I will say that I have been having fun playing here. I have had more free spins on IR then I have ever had with Videoslots. They haven't amounted to much but it's the excitement. And 2 wild desires which I have never had at Videoslots and I have been playing there for a long time. Weird how some slots are luckier at some casinos then others. For instance, DOA very unlucky on Rizk but on Videoslots I get plenty of play time. I know it has absolutely nothing to do with the casino.

I do like your site though Captain Rizk all criticism aside but wish you would change up the games you can play the free spins on. Keep up the good work.

 

[Captain Rizk]

Hi Barbara, thanks for your points and I am glad that you have enjoyed your experience overall (i think). I am afraid that you are correct that this week you didnt win the Amsterdam trip, that was one by a lucky player from the UK who is being informed as I speak.

We will, of course, keep striving to improve the experience both in terms of the look and feel of the site, the prizes you can win and the WoR (and the games you can play Free Spins on) and as such all your feedback is extremely valuable to us.

Well here is my 2 cents. I would not deposit here just to take a spin on the wheel of rizk. For me, it's all been useless spins -- have not won a dime. Keep getting raffle tickets which do not end up giving me anything (yeah that's right Jon -- did not win the trip to Amsterdam as I predicted I would). So, I guess as long as the Capitano offers 100% bonuses, I probably would play but I find the free spins and wheel of rizk useless. I know that Hoffman couldn't disagree with me more but I guess it all depends on how lucky you are with everything. But, I will say that I have been having fun playing here. I have had more free spins on IR then I have ever had with Videoslots. They haven't amounted to much but it's the excitement. And 2 wild desires which I have never had at Videoslots and I have been playing there for a long time. Weird how some slots are luckier at some casinos then others. For instance, DOA very unlucky on Rizk but on Videoslots I get plenty of play time. I know it has absolutely nothing to do with the casino.

I do like your site though Captain Rizk all criticism aside but wish you would change up the games you can play the free spins on. Keep up the good work.

 

[Tirilej]

I like this place

I'm not playing so much right now but I've made 3 small deposits there and 3 cashouts. Not so bad!
Not huge ones but more than I put in. One of them was from free spins too so I know it's possible to win from that WoR

The other day I collected 4 of those raffle tickets and 35 free spins. No Amsterdam and 60 cents from the spins.
It's just a fun thing but not what makes this casino good.
The fact that they seem to have a rep here that actually are in here reading and responding do mean that they really care. Keep doing that please. (With or without that suit on)

I'll soon be back to win a little more. I want one of those Jackpots...

 

[Captain Rizk]

So far we have given out

66x€500 jackpots (level 10+)
10x€1000 jackpots (level 25+)
2x€2000 jackpots (level 50+) including the one that Hoff won....

 

[Tirilej]

So far we have given out

66x€500 jackpots (level 10+)
10x€1000 jackpots (level 25+)
2x€2000 jackpots (level 50+) including the one that Hoff won....

Ok, so that mean I will take one of those for $1000. I can see my name on one of them right now...
Looking forward to that

 

[geordiecolin]

Oh I tried JATB on a few different wagers, 20c-1.00 and not even one wild for the life of me so I moved on, great for you but! That is commitment sticking to only one game, I just bounce about but then I stumble on that one game that becomes the bonus fave! Really enjoy the site aswell, very easy to use and has a good selection of games, i think it can only get better really. Yes...Going ok, some slots that paying well have just died horribly and I am getting impatient to get the WR out the way

Sorry I must of missed this reply to my post.
I do not know what others think about the benefits of staying with the same wagering on the same game during a play through or during a bad run? My logic tells me that it may make sense?

 

[dionysus]

I'm not greedy, ill settle for a 500

 

[jumboshrimp]

Ok, so that mean I will take one of those for $1000. I can see my name on one of them right now...
Looking forward to that

I'm sure it will be.