RIVAL you are REALLY starting to P ME OFF!!!

[LaHutti]

I thought only U.S. players were getting ripped off. What the hell is going on?

Rofl...that's funny !

 

[chuchu59]

Something else to add to the Rival complaints... I didn't know whether I should start a new thread or not. Wasnt really planning to discuss... just inform:

Alot of the bonuses across all Rivals state a $20 minimum deposit. But according to Lion Slots CS, a recent update makes anything less than a $25 deposit impossible at all Rival casinos. They flatly refused to honor my $20 deposit according to rules of the bonus I wanted to claim. They told me the bonuses had not been updated yet to reflect the new minimum deposit requirements. More than a week later: Some bonuses across all Rival casinos still stipulate a minimum deposit of $20 although anything less than a $25 deposit will be declined.

My experience with Rivals was always a min deposit of $25. This was changed about a month ago to $20 though it went back up to $25 again in a jiffy. In the course of that (upgrade) the cashier did not allow me to purchase as the deposit limits were $20 - $0. Yeah, ya heard it right $0 so all my transactions were declined. They amended this later to start at $25. Anyone exp[erienced something similar?

 

[actech]

Something else to add to the Rival complaints... I didn't know whether I should start a new thread or not. Wasnt really planning to discuss... just inform:

Alot of the bonuses across all Rivals state a $20 minimum deposit. But according to Lion Slots CS, a recent update makes anything less than a $25 deposit impossible at all Rival casinos. They flatly refused to honor my $20 deposit according to rules of the bonus I wanted to claim. They told me the bonuses had not been updated yet to reflect the new minimum deposit requirements. More than a week later: Some bonuses across all Rival casinos still stipulate a minimum deposit of $20 although anything less than a $25 deposit will be declined.

Well, this is goin on from start for me as i use MoneyBookers. I tought that this is only for those who use it. Allmost all promos are 20$ minimum, but after claim and wanna deposit, for MoneyBookers miniimum deposit is 25$. I never managed to deposit less.
Yea, didn't like that from begining.

 

[chuchu59]

Well, this is goin on from start for me as i use MoneyBookers. I tought that this is only for those who use it. Allmost all promos are 20$ minimum, but after claim and wanna deposit, for MoneyBookers miniimum deposit is 25$. I never managed to deposit less.
Yea, didn't like that from begining.

There was a very short period where MB deposits of $20 could be made at the Rivals. I think it lasted less than a week which was sometime in July.

 

[AudiManinBoro]

I don't think we should expect the casino reps to know everything about every game.
In fact, I don't think many of them know anything about any of their games!

I also don't think the slot has ever changed - it's just the the rules were wrong from day 1.

KK

Thats no exscuse KK, how can you be a rep for a company and not be aware of the products you sell or market. You cant. In every other industry in the world, the rep is point of contact for all product related enquiries. If a casino rep doesnt know the games they shoudlnt be a rep to begin with.

And Rival may be the manufacturers of the games but it is STILL the casinos repsonsibility to ensure that RIVAL get it right. They are Rivals customers and the customers are always right, except maybe in the land of online casinos, which proves the point entirely

 

[RobWin]

Thats no exscuse KK, how can you be a rep for a company and not be aware of the products you sell or market. You cant. In every other industry in the world, the rep is point of contact for all product related enquiries. If a casino rep doesnt know the games they shoudlnt be a rep to begin with.

And Rival may be the manufacturers of the games but it is STILL the casinos repsonsibility to ensure that RIVAL get it right. They are Rivals customers and the customers are always right, except maybe in the land of online casinos, which proves the point entirely

Excellent points there Audi, like you already said so well...that don't fly in the real world marketplace !!

 

[anniemac]

Question for you affiliate types out there. When you sign up with a casino as affiliate or to promote them on your website, do you get a promotional packet? Is the information on some sites received from the casinos themselves?

 

[chuchu59]

You are right AMB, that's no excuse. However, from experience, more than 95% of the reps dont know what they are talking about re their products within this industry. Imagine a well-known MG rep not knowing the difference between Tomb Raider and Tomb Raider 2 or an RTG rep not knowing what house rules are with regard to table games like Baccarat and Paigow Poker. The truth is the casinos except for a few simply hire someone of average ability and scant knowledge of online gaming just to indicate that there is customer support. Expectations can still be high but I doubt whether this will change anytime soon with a dwindling customer base resulting in inevitable cost-cutting.

BTW, where is RobRival. He should be the one to answer these.

 

[RobWin]

BTW, where is RobRival. He should be the one to answer these.

RobRival
Casino Representative

Last Activity: 23rd July 2008 06:53 PM

 

[anniemac]

And the answer is?

 

[RobWin]

And the answer is?

I've been in private talks with "Kat", Absolute Slots Rep here several times earlier this morning but haven't heard anything back from her in about 4.5 hours now. I did invite her to come to this thread here but it appears she is not going to do that.

 

[slotplayer]

Question for you affiliate types out there. When you sign up with a casino as affiliate or to promote them on your website, do you get a promotional packet? Is the information on some sites received from the casinos themselves?

not really, we get an email that a new game has been released from the affiliate program and not the casino itself except for Sloto'Cash which just has the one property.

We can login to our affiliate account and get banners and links. Rival does have some pdf files on the games but the write up is not that good. I like to review the games myself and only put ones on my site I think pay decent or that players might like. I was going to add the (MG) Break the Bank Roll Again but after playing it numerous times couldn't possible recommend it, same for Snakes and Ladders.

Most of the time we can't see the banners and stats interface ahead of time except for Mainstreet (RTG) which lets potential affiliates log in as a guest and see the marketing material. Some times the marketing material or stats interface or both is disappointing.

Rival does have one of the better stats interfaces however.

 

[anniemac]

The reason I was asking is that I have screenshots of two different sites that have almost word for word what the original description of the slot was.

Just wondered where they came from.

 

[RobWin]

The reason I was asking is that I have screenshots of two different sites that have almost word for word what the original description of the slot was.

Just wondered where they came from.

Post them here Annie, also what are the sites names so the rest of us can check it out ?

 

[KasinoKing]

The reason I was asking is that I have screenshots of two different sites that have almost word for word what the original description of the slot was.

Just wondered where they came from.

The webmasters probably just cut & pasted them straight from the Rules screen.
Many webmasters (probably most actually) are not players like I am, and have probably never played any slots!

Re Reps; Chuchu has pretty much summed it up. Let's face it, there should be no real reason why they should need to know the rules of every game.
I personally also think it is unreasonable to expect the casino operator to check that the software company hasn't screwed up.
I know some of you wont agree with my opinion, but as far as I am concerned the buck quite definitely stops at Rival's door. They are rushing to get out as many new games as quickly as they can, and in the process they are cutting corners & getting sloppy.
They need a bloody good kick up the ass, and if they came anywhere near me I would give them it!

My 2c.

 

[kakata]

Im glad I got my money.....
Ive playd "that"slots for thousands of spins
Im in with the PAB.....beside that I like the company involved.

 

[Rusty]

The webmasters probably just cut & pasted them straight from the Rules screen.
Many webmasters (probably most actually) are not players like I am, and have probably never played any slots!

Re Reps; Chuchu has pretty much summed it up. Let's face it, there should be no real reason why they should need to know the rules of every game.
I personally also think it is unreasonable to expect the casino operator to check that the software company hasn't screwed up.
I know some of you wont agree with my opinion, but as far as I am concerned the buck quite definitely stops at Rival's door. They are rushing to get out as many new games as quickly as they can, and in the process they are cutting corners & getting sloppy.
They need a bloody good kick up the ass, and if they came anywhere near me I would give them it!

My 2c.

But that is the point KK, the buck stops at Rivals door but it starts at the Casino and it is up to them to take it up with Rival.
As has been stated the Casino is who the player does business with and Rival are who the Casino does business with.

I think it is now clear they intend to do nothing for all the players that were misled and intend to ignore this until it goes away.
It is up to the individual if they want to play at a Casino that will not respond properly to player concerns or take responsibility.

I understand where Rob and others are coming from as it does seem the Rep has tried to whitewash the situation.

 

[winbig]

I personally also think it is unreasonable to expect the casino operator to check that the software company hasn't screwed up.

True, to a point. If they get something "as is," and come to find out it's screwed up, the operators still have to take responsibility for it, then re-coup any damages through the software provider.

This is similar to buying something at walmart (or any store), and it's defective. Do you have to wait 6 weeks to return the item to the manufacturer and get a new one? Nope. You take it straight back to walmart and get an instant refund. They take care of sending it back to the manufacturer/distributor for you.

I'm definitely not a casino operator, but I sure as hell would check everything out before putting it out live for the public.

 

[KasinoKing]

But that is the point KK, the buck stops at Rivals door but it starts at the Casino and it is up to them to take it up with Rival.
As has been stated the Casino is who the player does business with and Rival are who the Casino does business with.

I think it is now clear they intend to do nothing for all the players that were misled and intend to ignore this until it goes away.
It is up to the individual if they want to play at a Casino that will not respond properly to player concerns or take responsibility.

I understand where Rob and others are coming from as it does seem the Rep has tried to whitewash the situation.

I'm not disagreeing with any of that, except "I think it is now clear they intend to do nothing for all the players that were misled and intend to ignore this until it goes away."
The players weren't misled.
With all due respect, no one seemed to have picked up the fact that the rules said they were no-lose free spins (when in fact they weren't) until I posted about it by starting this thread.

If any of the players who are bitching now had read the rules before they played it would have been them who started this thread, and not me.

I hope you understand where I'm coming from?

Yes, I do agree the players should be compensated by the casino, who in turn should claim their damages from Rival.
As I have said over and over again, I love Rival software (as a player) but I am extremely frustrated (beyond words) at how sloppy they have become.
Time after time they shoot themselves in the foot with a 12 gauge shotgun when just 10 minutes of checking could prevent these totally moronic screw-ups.
:sob:

 

[RobWin]

Absolute Slots...anybody home ?? It would be nice to hear a response from you guys (Absolute Slots (Rep) here sometime real soon...you (Absolute Slots (Rep) have been online here for the past two days this week and this thread has now been up on the top of page rank sites for two days also, so I have to wonder now WHY all the silence regarding this issue (Absolute Slots (Rep)?

Come in here and make a statement Absolute Slots...

 

[AudiManinBoro]

You are right AMB, that's no excuse. However, from experience, more than 95% of the reps dont know what they are talking about re their products within this industry. Imagine a well-known MG rep not knowing the difference between Tomb Raider and Tomb Raider 2 or an RTG rep not knowing what house rules are with regard to table games like Baccarat and Paigow Poker. The truth is the casinos except for a few simply hire someone of average ability and scant knowledge of online gaming just to indicate that there is customer support. Expectations can still be high but I doubt whether this will change anytime soon with a dwindling customer base resulting in inevitable cost-cutting.

BTW, where is RobRival. He should be the one to answer these.

Again though Chuchu, this is the only industry you could get away with behaviour of this sort. And lets be fair some reps in this industry ARE knowledgable about their products whether it be slots or table games. I would bet pound to a pinch of steak Enzo knows his products inside out..... as he should. If you cant help yourself how can you ever help your customers?

 

[AudiManinBoro]

The webmasters probably just cut & pasted them straight from the Rules screen.
Many webmasters (probably most actually) are not players like I am, and have probably never played any slots!

Re Reps; Chuchu has pretty much summed it up. Let's face it, there should be no real reason why they should need to know the rules of every game.
I personally also think it is unreasonable to expect the casino operator to check that the software company hasn't screwed up.
I know some of you wont agree with my opinion, but as far as I am concerned the buck quite definitely stops at Rival's door. They are rushing to get out as many new games as quickly as they can, and in the process they are cutting corners & getting sloppy.
They need a bloody good kick up the ass, and if they came anywhere near me I would give them it!

My 2c.

Hmm your right kk i dont agree with you (except that they need a kick up the ass) lol. Rival are just the makers, you are NOT their customer, you ARE the customer of whichever casino you play at and ultimately the ball rests in their court. Rival are getting sloppy and they are cutting corners but it is not OUR responsibility to fix or change this, it SHOULD be the casino licensees who are after all THEIR customers. Im tired of people and casinos passing the buck and blaming everything on an out of the way company like mg or rival who i have NEVER had communication with and never will, and i daresay neither have many people on this forum. MY point of communication is with the casinos i choose to spend my money at, and if i have a problem i expect THEM to fix it, not mg or rival. There is far too much passing the buck in this industry.

 

[Rusty]

I'm not disagreeing with any of that, except "I think it is now clear they intend to do nothing for all the players that were misled and intend to ignore this until it goes away."
The players weren't misled.
With all due respect, no one seemed to have picked up the fact that the rules said they were no-lose free spins (when in fact they weren't) until I posted about it by starting this thread.

If any of the players who are bitching now had read the rules before they played it would have been them who started this thread, and not me.

I hope you understand where I'm coming from?

Yes, I do agree the players should be compensated by the casino, who in turn should claim their damages from Rival.
As I have said over and over again, I love Rival software (as a player) but I am extremely frustrated (beyond words) at how sloppy they have become.
Time after time they shoot themselves in the foot with a 12 gauge shotgun when just 10 minutes of checking could prevent these totally moronic screw-ups.
:sob:

Of course I understand where you are coming from and it is a valid point but Casinomeister is just One planet in the gambling Universe and the players that post here are not the only players to play there.
The logic of your posts suggests that if you had not posted the problem would not exist at all.
Who is to say who read the paytable and who did not, not everyone has a voice or sees fit to air their frustrations on a public board and the fact remains the paytable was misleading.
By the way have absolute slots thanked you for your diligence yet?

 

[1819]

i dont know if anyone else had this experience but the gf tried that ultraman robot slot with a free chip and the game worked perfectly. i remember comenting on how it was like the travelbug game. it did work. during the bonus the first reel was all wild and every spin won. i did not pay any mind to how much was won and dont know if it works sometimes and doesnt others. we have not played since the one time.

 

[absoluteslots]

Hi there,

I'd like to introduce myself to everyone, my name is Kat and I'm a representative of Absolute Slots, just launched this September.

I've been trying to resolve an issue with the rules of one of our games, kindly brought to my attention by some forum members a couple of days ago, and am happy to report it's now been fixed.

Goldenman - help rules stated Can't Lose free spin
Rival (our software provider) said that the "Can't Lose" description wasn't showing in any of the games up until the week of Sept 5th, which was the day of our launch. They fixed the problem, but the fix inadvertently caused another problem which affected the help files of our two exclusive games, Goldenman and Jenny Nevada, describing Can't Lose spins where there were none.

Rival yesterday confirmed to me that this issue was fixed.

I took the opportunity to read through this entire thread yesterday, and also found mention of a payout discrepancy problem on Jenny Nevada - with the Free Spins apparently paying out at 3x instead of the 4x detailed on the paytable and the help file.

Rival got back to me on this too, and confirmed that the game was functioning perfectly, paying out 4x on free spins as it should, but one of the elements on the paytable graphic was showing the incorrect 3x payout figure instead of 4x payout. The Game Help rules were fine, and the paytable graphic was confirmed as fixed yesterday by Rival.

The payouts on Goldenman and Jenny Nevada have always been correct.

I'd like to thank you for bringing this to our attention, and please accept our apologies for the confusion caused with the mix up in help files. If anybody feels they have been hard done by please PM me and I'll see what I can do.

Moving forward, I'm happy to answer any general questions about Absolute Slots that you might have. And if you should notice any other discrepancies, please let me know. Someone mentioned earlier in this thread that they'd be glad to give all the games a thorough pre-testing - we might just take you up on that!

Thanks,

Kat

 

[RobWin]

Hi there,

I'd like to introduce myself to everyone, my name is Kat and I'm a representative of Absolute Slots, just launched this September.

I've been trying to resolve an issue with the rules of one of our games, kindly brought to my attention by some forum members a couple of days ago, and am happy to report it's now been fixed.

Goldenman - help rules stated Can't Lose free spin
Rival (our software provider) said that the "Can't Lose" description wasn't showing in any of the games up until the week of Sept 5th, which was the day of our launch. They fixed the problem, but the fix inadvertently caused another problem which affected the help files of our two exclusive games, Goldenman and Jenny Nevada, describing Can't Lose spins where there were none.

Rival yesterday confirmed to me that this issue was fixed.

I took the opportunity to read through this entire thread yesterday, and also found mention of a payout discrepancy problem on Jenny Nevada - with the Free Spins apparently paying out at 3x instead of the 4x detailed on the paytable and the help file.

Rival got back to me on this too, and confirmed that the game was functioning perfectly, paying out 4x on free spins as it should, but one of the elements on the paytable graphic was showing the incorrect 3x payout figure instead of 4x payout. The Game Help rules were fine, and the paytable graphic was confirmed as fixed yesterday by Rival.

The payouts on Goldenman and Jenny Nevada have always been correct.

I'd like to thank you for bringing this to our attention, and please accept our apologies for the confusion caused with the mix up in help files. If anybody feels they have been hard done by please PM me and I'll see what I can do.

Moving forward, I'm happy to answer any general questions about Absolute Slots that you might have. And if you should notice any other discrepancies, please let me know. Someone mentioned earlier in this thread that they'd be glad to give all the games a thorough pre-testing - we might just take you up on that!

Thanks,

Kat

Thanks for posting here in this thread Kat, and as you already know I have already private messaged you about four times now back and forth regarding this issue and bringing it to your attention, so for Absolute Slots to make this issue right by me I would be happy to accept a $100.00 NO Wager Requirement, no strings attached bonus added into my gaming account there and I will remain a loyal customer...you see I am not that hard to please...

That would be a 50/50 chance Win/Win situation, that it would not cost you guys anything to keep a loyal customer depositing there in the future...

 

[chuchu59]

Well, I tried the Goldenman game in fun mode just now and the cant lose mode certainly wasnt functioning in the free spins.

 

[Rusty]

Hi there,

I'd like to introduce myself to everyone, my name is Kat and I'm a representative of Absolute Slots, just launched this September.

I've been trying to resolve an issue with the rules of one of our games, kindly brought to my attention by some forum members a couple of days ago, and am happy to report it's now been fixed.

Goldenman - help rules stated Can't Lose free spin
Rival (our software provider) said that the "Can't Lose" description wasn't showing in any of the games up until the week of Sept 5th, which was the day of our launch. They fixed the problem, but the fix inadvertently caused another problem which affected the help files of our two exclusive games, Goldenman and Jenny Nevada, describing Can't Lose spins where there were none.

Rival yesterday confirmed to me that this issue was fixed.

I took the opportunity to read through this entire thread yesterday, and also found mention of a payout discrepancy problem on Jenny Nevada - with the Free Spins apparently paying out at 3x instead of the 4x detailed on the paytable and the help file.

Rival got back to me on this too, and confirmed that the game was functioning perfectly, paying out 4x on free spins as it should, but one of the elements on the paytable graphic was showing the incorrect 3x payout figure instead of 4x payout. The Game Help rules were fine, and the paytable graphic was confirmed as fixed yesterday by Rival.

The payouts on Goldenman and Jenny Nevada have always been correct.

I'd like to thank you for bringing this to our attention, and please accept our apologies for the confusion caused with the mix up in help files. If anybody feels they have been hard done by please PM me and I'll see what I can do.

Moving forward, I'm happy to answer any general questions about Absolute Slots that you might have. And if you should notice any other discrepancies, please let me know. Someone mentioned earlier in this thread that they'd be glad to give all the games a thorough pre-testing - we might just take you up on that!

Thanks,

Kat

Of course if the game was not functioning properly we would have no way of knowing as it could just be put down to the rules being incorrect and that is why it is so important the game follows the rules.
How can players trust a game that does not follow its own rules?
Hope you do what is right for those affected and good luck in the future.

 

[silcnlayc]

so for Absolute Slots to make this issue right by me I would be happy to accept a $100.00 NO Wager Requirement, no strings attached bonus added into my gaming account

Same goes for me here...

 

[chuchu59]

Thanks for posting here in this thread Kat, and as you already know I have already private messaged you about four times now back and forth regarding this issue and bringing it to your attention, so for Absolute Slots to make this issue right by me I would be happy to accept a $100.00 NO Wager Requirement, no strings attached bonus added into my gaming account there and I will remain a loyal customer...you see I am not that hard to please...

That would be a 50/50 chance Win/Win situation, that it would not cost you guys anything to keep a loyal customer depositing there in the future...

Haha! I will settle for $50 with a 4x WR on slots.

If the casino is serious in making amends a rather simple way would be to compensate each free spin with the cost of the spin and place it in the player's account. Say if the player had 30 free spins at $1 per spin the casino should reimburse him with $30.

 

[RobWin]

Haha! I will settle for $50 with a 4x WR on slots.

If the casino is serious in making amends a rather simple way would be to compensate each free spin with the cost of the spin and place it in the player's account. Say if the player had 30 free spins at $1 per spin the casino should reimburse him with $30.

I was being nice Chu, the way you say it they would own me probably around $300 to $400 dollars...

 

[chuchu59]

Rob,

In that case they should compensate you with $300/400. The min. win for each free spin would have been the cost of the spin itself and given that first reel is wild it is likely that you could have quite big wins although this is somewhat negated during your original free spins as you might have gotten something already. So, reimbursing you the cost of the free spins is a fair deal IMO.

 

[thisisvegas]

I sent a note off to Rival as well even though this is for Absolute slots only.

 

[kakata]

I was being nice Chu, the way you say it they would own me probably around $300 to $400 dollars...

In my case would be even more than that
I will settle thou for 100 as Rob wish
(I have feeling it will remain as it is....just a wish)

 

[chuchu59]

Maybe you guys should PM Kat and see what happens. Oh well, I will do it first then although it will only be a few bucks at most.

 

[RobWin]

Maybe you guys should PM Kat and see what happens. Oh well, I will do it first then although it will only be a few bucks at most.

Yea Chu, I already sent her the same one I posted here...so we will see..

 

[chuchu59]

OK, here is the answer I got. Although the free spins were not cant lose free spins, I am now told the slot has been functioning normally and that it was simply a misprint. I have not lost any funds as a result.

So am I getting it right here? These are not cant lose free spins at all. But unless we are talking about different slots how did 1819 get the cant lose spins feature? The mind boggles.

 

[1819]

Wager History
ID Game Win Wagered Date
392249434 Goldenman 1.50 0.60 Sep 6, 10:38:35 PM
392249411 Goldenman 0.00 0.60 Sep 6, 10:38:32 PM
392249368 Goldenman 0.00 0.60 Sep 6, 10:38:29 PM
392249330 Goldenman 0.00 0.60 Sep 6, 10:38:26 PM
392249295 Goldenman 0.00 0.60 Sep 6, 10:38:23 PM
392249261 Goldenman 0.00 0.60 Sep 6, 10:38:21 PM
392249180 Goldenman 0.00 0.60 Sep 6, 10:38:14 PM
392248754 Bonus Round 20.40 0.00 Sep 6, 10:37:39 PM
392248574 Goldenman 0.00 0.60 Sep 6, 10:37:39 PM
392248543 Goldenman 0.00 0.60 Sep 6, 10:37:22 PM
392248506 Goldenman 0.06 0.60 Sep 6, 10:37:19 PM
392248466 Goldenman 0.54 0.60 Sep 6, 10:37:16 PM
392248430 Goldenman 0.06 0.60 Sep 6, 10:37:13 PM
392248402 Goldenman 0.00 0.60 Sep 6, 10:37:11 PM
392248369 Goldenman 0.00 0.60 Sep 6, 10:37:08 PM
392248334 Goldenman 0.00 0.60 Sep 6, 10:37:05 PM
392248298 Goldenman 0.00 0.60 Sep 6, 10:37:03 PM
392248266 Goldenman 0.00 0.60 Sep 6, 10:37:00 PM
392248230 Goldenman 0.00 0.60 Sep 6, 10:36:57 PM
392248196 Goldenman 0.00 0.60 Sep 6, 10:36:54 PM

20 transactions shown. Previous Next

Wager History
ID Game Win Wagered Date
392252498 Goldenman 0.00 0.80 Sep 6, 10:42:51 PM
392252422 Goldenman 0.00 0.80 Sep 6, 10:42:44 PM
392252378 Goldenman 0.00 0.80 Sep 6, 10:42:40 PM
392251994 Bonus Round 20.80 0.00 Sep 6, 10:42:05 PM
392251897 Goldenman 0.00 0.80 Sep 6, 10:42:05 PM
392251858 Goldenman 0.00 0.80 Sep 6, 10:41:53 PM
392251832 Goldenman 0.80 0.80 Sep 6, 10:41:50 PM
392251796 Goldenman 0.00 0.80 Sep 6, 10:41:47 PM
392251751 Goldenman 0.00 0.80 Sep 6, 10:41:43 PM
392251717 Goldenman 0.00 0.80 Sep 6, 10:41:40 PM
392251681 Goldenman 0.00 0.80 Sep 6, 10:41:38 PM
392251622 Goldenman 0.12 0.80 Sep 6, 10:41:34 PM
392251567 Goldenman 1.04 0.80 Sep 6, 10:41:29 PM
392251527 Goldenman 0.00 0.80 Sep 6, 10:41:26 PM
392251480 Goldenman 0.00 0.80 Sep 6, 10:41:23 PM
392251450 Goldenman 0.00 0.80 Sep 6, 10:41:21 PM
392251414 Goldenman 0.00 0.80 Sep 6, 10:41:18 PM
392251381 Goldenman 0.12 0.80 Sep 6, 10:41:15 PM
392251345 Goldenman 0.00 0.80 Sep 6, 10:41:12 PM
392251221 Goldenman 0.00 0.60 Sep 6, 10:41:02 PM

 

[Rusty]

This is very important.
Are you sure you got a no lose free spin feature 1819?
It is impossible to know from those logs.
Perhaps absolute slots can provide detailed logs if views conflict?
If you did then there is much more to this than meets the eye and the conclusions will be obvious.
Anybody else experienced no lose free spins on this slot?

ps
1819 in your first post you refer to the game as UltraMan are we talking about the same game Goldman?

 

[babs7262]

I closedd my absolute account before this thread started . Damn, I played a lot of goldenman my myself! Ive never gotten more than a few bucks on each bonus rounds except for that one screenshot and as I stated (if i recall) that big win for the amount i bet was from 2 /15 spins. I got a lot of no win spins

 

[1819]

This is very important.
Are you sure you got a no lose free spin feature 1819?
It is impossible to know from those logs.
Perhaps absolute slots can provide detailed logs if views conflict?
If you did then there is much more to this than meets the eye and the conclusions will be obvious.
Anybody else experienced no lose free spins on this slot?

ps
1819 in your first post you refer to the game as UltraMan are we talking about the same game Goldman?

lol. same game. it reminded me of the old japanese tv show ultraman. almost positive as to the no lose feature. as i said the gf was playing and i remember comenting on how it was like the travelbug game and the game with the purple globes.

 

[Rusty]

lol. same game. it reminded me of the old japanese tv show ultraman. almost positive as to the no lose feature. as i said the gf was playing and i remember comenting on how it was like the travelbug game and the game with the purple globes.

Ahh that is a copyright infringment too then

I guess if you are not certain then you could have been mistaken.
Interesting to note the Date of your playlog though, is that the first Day the game was out?
Who else played on this date or prior to it?

 

[KasinoKing]

Hi there,

I'd like to introduce myself to everyone, my name is Kat and I'm a representative of Absolute Slots, just launched this September.

I've been trying to resolve an issue with the rules of one of our games, kindly brought to my attention by some forum members a couple of days ago, and am happy to report it's now been fixed.

Goldenman - help rules stated Can't Lose free spin
Rival (our software provider) said that the "Can't Lose" description wasn't showing in any of the games up until the week of Sept 5th, which was the day of our launch. They fixed the problem, but the fix inadvertently caused another problem which affected the help files of our two exclusive games, Goldenman and Jenny Nevada, describing Can't Lose spins where there were none.

With all due respect, that is Absolute Bollocks.

You're trying to tell me that the rules Travel Bug & Future Fortunes did not mention no-lose free spins in your version of the software even though it appears in the rules at every other Rival casino?
And then, in fixing it someone accidentally typed this in the GoldenMan rules:-

Old Attachment (Invalid)

Pull the other one - it's got fricking enormous cow bells on it!

I took the opportunity to read through this entire thread yesterday, and also found mention of a payout discrepancy problem on Jenny Nevada - with the Free Spins apparently paying out at 3x instead of the 4x detailed on the paytable and the help file.

Rival got back to me on this too, and confirmed that the game was functioning perfectly, paying out 4x on free spins as it should, but one of the elements on the paytable graphic was showing the incorrect 3x payout figure instead of 4x payout. The Game Help rules were fine, and the paytable graphic was confirmed as fixed yesterday by Rival.

No one has said the free-spins were paying out at x3, only that the paytable said the payout for the 50 free spins was x3, where 10 & 20 spins (and the rules for all 3) said they paid x4.

Rival did fix the paytable very quickly and changed 50 spins at x3 to 100 spins at x4.
However, once again they cocked-up because the rules still say (today) 50 spins at x4.

Now if you had read this thread properly you would have seen that and maybe noticed that the error is still there. But I guess you went to the 'Rival school of not reading properly' as well

I hope you (and everyone else) understands this is nothing personal & not an attack on Rival. All I'm trying to do is encourage Rival to get things right first time, which has got to be best for everyone concerned, hasn't it?

Someone mentioned earlier in this thread that they'd be glad to give all the games a thorough pre-testing - we might just take you up on that!

Kat

Yes, that was me.
And I'm serious. I really will check the games for you/Rival for free. Just tell me when a new one comes out.

KK

 

[Rusty]

Well at least we know you won't be putting anyone out of work with that offer of working for free KK
By the way I have some weeding that needs doing and the bathroom could do with a lick of paint.

 

[kakata]

This is very important.
Are you sure you got a no lose free spin feature 1819?
It is impossible to know from those logs.
Perhaps absolute slots can provide detailed logs if views conflict?
If you did then there is much more to this than meets the eye and the conclusions will be obvious.
Anybody else experienced no lose free spins on this slot?

ps
1819 in your first post you refer to the game as UltraMan are we talking about the same game Goldman?

Cause Im to lazy to read how slots works....I only do go there and start spinning, and yes I recall having some expanding rockets on the first 3 lines.

 

[anniemac]

So, am I right that Goldman was never to have the "no lose" feature? Somebody just had a typo?

I'll take the $100 ND too, Robwin. I've got some pretty good screenies of the free spin feature.

Looks like a CYA to me.

 

[chuchu59]

lol. same game. it reminded me of the old japanese tv show ultraman. almost positive as to the no lose feature. as i said the gf was playing and i remember comenting on how it was like the travelbug game and the game with the purple globes.

I think the casino needs to come clean on this. Unless 1819 was heavily drunk and playing on either Travelbug or Fortune Futures instead of Goldenman how on earth could he have come up with such a comment. Note that 1819's play was on 6 Sept somewhat immediately after the date of their launch. My wild guess is that the description is correct and the slots played correctly (with cant lose spins) as well. The payout was too high with this feature and they withdrew it at once though forgetting to amend the rules. Yes, I am thinking outta this world but I think it makes more sense than saying the wrong rules just mysteriously appeared. If there was just one more player that played the game right at the time of their launch we would get a clearer picture.

 

[KasinoKing]

I think the casino needs to come clean on this. Unless 1819 was heavily drunk and playing on either Travelbug or Fortune Futures instead of Goldenman how on earth could he have come up with such a comment. Note that 1819's play was on 6 Sept somewhat immediately after the date of their launch. My wild guess is that the description is correct and the slots played correctly (with cant lose spins) as well. The payout was too high with this feature and they withdrew it at once though forgetting to amend the rules. Yes, I am thinking outta this world but I think it makes more sense than saying the wrong rules just mysteriously appeared. If there was just one more player that played the game right at the time of their launch we would get a clearer picture.

I think that is highly unlikely! Changing the mechanics of the slot is not an overnight thing. Also I don't think even Rival would release a game without checking the payout isn't too high.
I think my suggestions are more credible; either they were toying with no-lose spins in early development, wrote the rules, then decided to change to spins with extra expanding wilds & simply forgot to change the rules, or they got the tea-boy to write the rules after the game was finished...

Let's not forget this situation is NOT unique - Rival have had errors in the rules and/or paytables of just about every slot they've released in the last 12 months or so. That is what pisses me off so much - they know they've made silly mistakes in the past and yet they keep on doing the same thing!

The fact that they claim to have now corrected the rules for Jenny Nevada & Goldenman when in fact they still both have errors / omissions just proves my point. Once again they have shown themselves to be incompetent. It's very sad.

I can't explain 1819's experience, but maybe they could have been playing the other new slot Baby Boomer's which DOES have no-lose free-spins, or that he is getting expanding wilds on the first three reels confused with no-lose spins...?

 

[KasinoKing]

The fact that they claim to have now corrected the rules for Jenny Nevada & Goldenman when in fact they still both have errors / omissions just proves my point.

I stand corrected - and so do the GoldenMan rules, which are now OK.

I logged in today & the game updated on loading.
This is because they have also tweaked the paytable to better describe the features:-

Old Attachment (Invalid)

Diamond Temple is still wrong though...

 

[kakata]

Cause Im to lazy to read how slots works....I only do go there and start spinning, and yes I recall having some expanding rockets on the first 3 lines.

not cant lose spins tho.