Before I start, it is important to note that I have been playing online casinos for real money since 2004. and way longer at their brick and mortar counterparts. I harbor no illusions of consistently winning when I gamble because all casinos, whether virtual or brick-and-mortar, are in business to make money, not provide people with easy money.
However, after nearly five months of play and thousands of dollars in losses, I can say that Bitstarz casino is crooked with near-certainty. So it makes sense that scammer operators would market Bitstarz in the manner they do. Such as putting "Award-winning" next to its name, the laurel leaf crowns signifying various obscure online gaming accolades and awards, the manufactured testimonials by clients like D**** F**** winning big on games that for whatever reason I was never allowed to access due to country restrictions and an extensive section detailing its RNG and explaining "Provability."
But here is the problem and why BitStarz is not a online casino with the optimistic tag line "Dream Big, Win Bigger," and a theft ring that hides behind a slick website, a quick and easy deposit process that is almost all done with crypto (convenient for the site operator due to the difficulty of getting crypto returned once that transaction is confirmed and thus lowering the chances that the inevitable stream of unhappy losers who felt cheated because they were, to zero. Instead, it is another clear example of greedy and shady characters from offshore find a way to exploit the millions of American's who thirst for online gambling while maintaining minimal risk for the crooks stealing people's money.
I do not level charges against any online casino lightly, but the facts speak for themselves. Starting in December 2020 until May 15, 2021, I made BTC deposits of $5,750 approx. These deposits were generally no larger than $50. Well over 60 separate deposits were. Out of all those deposits, I achieved a profit above $15-20 less than five times. Of those occasions, the most I was ever up was less than $200.
A cynic would say it's a case of a sore-sport who cannot handle losing. That is a logical conclusion but a lazy one at that.
Here are some of the highlights from my seven months as a Bitstarz regular:
67 Deposits totaling $5348
3 Withdrawals totaling $140
Bonus terns that were unattainable
The biggest win of any sort was Johnny Cash for $58
The Lucky 7 Three-wheel slot machine and never produced anything better than three single bars for 60 credits. Or the third-lowest award on the paytable. Unusual in that this is the slot machine I played far and away more than any other but could never manage a triple cherry or three double
Avg wager for Player Blackjack was 46% smaller than the wager made when the dealer recorded a blackjack.
Over a 30 hand session of baccarat, I wagered on the player the first 15 hands, and the banker won 13-1-1. When I switched up and bet the banker the next 25 hands, the player came alive amazingly and went 12-2-1. Leaving me, the player dazed and broke.
On one occasion, I was awarded 180 free spins from some promotion and won $2.85.
Casino gambling is a high-risk, high reward activity where losses are more common than wins. However, there are still the occasional times when Lady Luck shines on you with modest success at the least or a nice big jackpot on the upper-end of expectations. As long and often as I played at Bitstarz, with the amount of BTC deposited, it seems inconceivable to have never hit a single jackpot, go on a heater at the Black Jack table, or win anything more than a buy-in. It makes one wonder because such a dry spell doesn't happen unless it is being made to happen.
Whether it was blackjack, slot machines, or baccarat, 99% of the sessions were the same. I lost the first bet and never got back to even from there.
Raise the issue with the Bitstarz customer service, and they ignore the concern and immediately start talking in technical jargon about the RNG and that with an RNG, all have to be on the level. All the while, Bitstarz keeps on taking people's money and sending them offline broke.
What they are doing is stealing because the chances of winning with Bitstarz is almost nil and with gambling, the chances for success might not be high but they are not zero as Bitstarz would have you think,
How could anyone expect Bitstarz to turn out different.
Olle here from BitStarz and first of all, I'm really sorry for the late reply here.
So, in regards to the above, it took me awhile go through your account(s) as you managed to open 7 of them here at BitStarz. Although that is besides the point, I noticed by going through previous chats you've had with our support that you wrote something similar to them regarding us being rigged and you'd post about us in every reddit thread you could find.
"The worst part is for all that money I lost all I got was some shitty bonus that I could never play long enough to withdraw. I can't wait to hammer your site on any message board or reddit feed I can find. That is a bey."
That was over a month ago, and you kept on playing for over a month after that as far as I can see, with some decent wins in there too. Again, it's a bit hard for me to piece together this puzzle as you've got 7 accounts with us that I could find (linked via browser with disposable emails). But it's clear that you've had some wins way above what you're mentioning here.
Judging by what you wrote however, I think perhaps BitStarz might not be the place for you. I'm not the guy to dictate what you do on other sites, but gambling shouldn't result in these kind of feelings, so maybe a break or applying some limits might be a good idea?