- Joined
- Apr 12, 2023
- Location
- Toronto
Hello.
I made an account on bitstarz few days ago, I deposited 3 or 4 times and I happend to win 0.06BTC (around 2500 Canadian dollar at that moment).
So I requested a withdraw and thats when its started to be funny! They kept cancelling my withdrawal and sent me message I need to verify my account.
So I put all the CORRECT informations about myself. I used my real name. Used my real address. Then I sent them ID matching all the info I provided. I even sent them the bill thats also matching the name and address.
Guess what!
Today I receieved an email saying they looked at my account and that I used fake details and they permanently close my account LOL!
I have screenshot of the informations which I provided on the profile and also got my ID (or drivers licencse) which matching all the info i provided. (not gonna upload it for obvious reason)
I played a lot on mbitcasino, played a lot on WINZ, or even on WILD casino. Never had this kinda problem. I feel like I WAS ROBBED BY BITSTARZ.
See Related:
I made an account on bitstarz few days ago, I deposited 3 or 4 times and I happend to win 0.06BTC (around 2500 Canadian dollar at that moment).
So I requested a withdraw and thats when its started to be funny! They kept cancelling my withdrawal and sent me message I need to verify my account.
So I put all the CORRECT informations about myself. I used my real name. Used my real address. Then I sent them ID matching all the info I provided. I even sent them the bill thats also matching the name and address.
Guess what!
Today I receieved an email saying they looked at my account and that I used fake details and they permanently close my account LOL!
I have screenshot of the informations which I provided on the profile and also got my ID (or drivers licencse) which matching all the info i provided. (not gonna upload it for obvious reason)
I played a lot on mbitcasino, played a lot on WINZ, or even on WILD casino. Never had this kinda problem. I feel like I WAS ROBBED BY BITSTARZ.
See Related:
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