Resolved Rival sucks ... (oldtombstone)

[oldtombstone]

i don' understand am i locked out of all rival casinos. i am even locked out of the new ones i have never played at. as soon as i register and log in i get a locked out message contact support. will thats b s i tried but not one rival casino will answer my emails. i have deposited at 5 different rival casinos and never withdrew any money . rival needs a wakeup call put tem on watch list

 

[Swede]

 

[KasinoKing]

I DON' UNDERSTAND AM I LOCKED OUT OF ALL RIVAL CASINOS. I AM EVEN LOCKED OUT OF THE NEW ONES I HAVE NEVER PLAYED AT. AS SOON AS I REGISTER AND LOG IN I GET A LOCKED OUT MESSAGE CONTACT SUPPORT. WILL THATS B S I TRIED BUT NOT ONE RIVAL CASINO WILL ANSWER MY EMAILS. I HAVE DEPOSITED AT 5 DIFFERENT RIVAL CASINOS AND NEVER WITHDREW ANY MONEY . RIVAL NEEDS A WAKEUP CALL PUT TEM ON WATCH LIST

DON'T SHOUT - WE'RE NOT DEAF!!!

Have you tried their Live Chat?
I find that much better than e-mails and you should get an answer straight away.
Most people here already know that Rival have a bizarre policy of banning people for winning with bonuses, but locking accounts without obvious reason is not so common.

Which was the last Rival you joined - and were ANY of your details different from the ones before?
Also, have you tried Sloto'Cash? - they seem to be outside the "Global Rival Banning Net"

KK

 

[oldtombstone]

In this case I was yelling i'm pissed. I don't like being treated like crap.This is the only way left to get my point across. My post got your attention .

 

[Dominka]

If you talk to them the way you talk to us, I'm not surprised you aren't getting any replies.
Turn the CAPS lock off.

D

 

[oldtombstone]

I tried live chat but you need to log in to use it. when I log in I get error code in help site the only different thing is i didn't use the same email but my other info stayed the same I got a new lap top so the ip is different now but I can't tell rival gaming if that is the prolbem they have because THEY WON'T ANSWER MY EMAILS

 

[oldtombstone]

I was not nasty with any of them I asked them what the problem was with my accounts and please let me know but i never recived a reply back I even emailed rival gaming software buttttttt need i say more

 

[vegetagirl2008]

Okay count to ten, try to keep it calm and don't be so frustrated. Something must of happened with your accounts, you will get more of a response if you were calm, besides they are plenty of casinos out there that would be more than happy to take your business. If you can get one Rival CS to answer you then your in business. Just be calm..take a deep breath..

 

[silkprint]

Try calling them

 

[maxd]

In this case I was yelling i'm pissed. .... My post got your attention .

No, your post pissed _us_ off. I can get your attention with a 2x4 up-side the head, that doesn't mean it's the right way to go about it.

Grow up.

 

[jod5413]

No, your post pissed _us_ off. I can get your attention with a 2x4 up-side the head, that doesn't mean it's the right way to go about it.

Grow up.

Did someone get up on the wrong side of the bed this morning, perhaps??? I have to tell ya, Max, if I had your job, I'd be one mean Bitch!!! Take a deep breath and go have another cup of tea, you will feel much, much better!!

 

[BingoT]

Happy Monday
The start of a great week.
Take a deep breath and relax.

The 2x4 fight

 

[maxd]

Did someone get up on the wrong side of the bed this morning, perhaps???

Noooo, someone is sick of the "I can behave like a twat because my case is special" attitude that some people seem to think is okay. It's not okay.

If you want attention to your issue then do it the right way, not the wrong way and claim it's okay because it worked.

LATER: my apologies for the bad language folks. My bad, no excuses, there it is.

 

[4 of a kind]

No, your post pissed _us_ off. I can get your attention with a 2x4 up-side the head, that doesn't mean it's the right way to go about it.

Grow up.

It's about time someone said the right thing where it needed to be said. I've read many posts here when I bite my tongue.

I certainly am not above anyone at all. Especially being a late arrival to maturity myself. ( hoping in fact I even did arrive) But I see their are many late bloomers running around, and usually the guys.

 

[slotheadlizard]

caps

Noooo, someone is sick of the "I can behave like a twat because my case is special" attitude that some people seem to think is okay. It's not okay.

If you want attention to your issue then do it the right way, not the wrong way and claim it's okay because it worked.

I think you both could have made your point with a little more tact. Using all caps is rude, calling someone a twat, ruder. IMO

 

[maxd]

As much as I can understand where you're coming from you will note, I hope, that my initial attempt to make the point only when so far as mentioning a 2x4 as a teaching aid. Only when it appeared that my point had _not_ been made did I resort to blunter language.

None of the difficulties here would have come to pass if the OP had but taken a similar approach.

 

[Mousey]

i don' understand am i locked out of all rival casinos. i am even locked out of the new ones i have never played at. as soon as i register and log in i get a locked out message contact support. will thats b s i tried but not one rival casino will answer my emails. i have deposited at 5 different rival casinos and never withdrew any money . rival needs a wakeup call put tem on watch list

You seem to have gotten off on the wrong foot.... fall back, chill out, then approach the problem calmly.

Have you tried contacting a forum rep? Go up to I-Gaming Forum Reps and look for a Rival rep here in the forum and send them an email or PM. Please be polite and give them time to look into the matter and reply.

If that gets you nowhere, and being let back in at Rivals -- or finding out why you are locked out -- is important to you, then use the PAB (Pitch a Bitch) service. Read forum rules regarding this to see if this is even feasible for you. I believe there's a link in Max's sig at the bottom of his posts that will help.

Good luck.

 

[KasinoKing]

I tried live chat but you need to log in to use it.

Where did you get that bit of duff information???

Live chat is available from any Rival casino website to everyone - you don't have to log in.

Click the link below to launch chat for ANY Rival except SlotoCash & BetUS:-

You do not have permission to view link Log in or register now.

(This link is from Vegas Regal - but it's the same Live Chat for all the Rivals except the 2 above)

KK

 

[me_and_ed]

I think you all have got your point across to the OP, anyway I had the same problem when we Canadians where still allowed to play, there are a few Rival reps here, if you have an account at one of their casino's PM them and they will get to the bottom of it.

 

[Jaxon]

You seem to have gotten off on the wrong foot.... fall back, chill out, then approach the problem calmly.

Have you tried contacting a forum rep? Go up to I-Gaming Forum Reps and look for a Rival rep here in the forum and send them an email or PM. Please be polite and give them time to look into the matter and reply.

If that gets you nowhere, and being let back in at Rivals -- or finding out why you are locked out -- is important to you, then use the PAB (Pitch a Bitch) service. Read forum rules regarding this to see if this is even feasible for you. I believe there's a link in Max's sig at the bottom of his posts that will help.

Good luck.

Hi everyone,

I PM'd Tombstone and have tried to help with there issues with the casinos that I represent. I have explained to them the reasoning and offered a resolution to their accounts being locked.

Regards,

Jaxon

 

[oldtombstone]

resolved

Thank you Jaxson he was a great help and the only one to get back to me

 

[chuchu59]

Hi everyone,

I PM'd Tombstone and have tried to help with there issues with the casinos that I represent. I have explained to them the reasoning and offered a resolution to their accounts being locked.

Regards,

Jaxon

Seeing that you are back I hope you can account for the treatment I received from Cocoa (please see Cocoa thread in Complaints Section). PM me if you wish.

 

[Jaxon]

Issue has been resolved

Hi,

Please set this thread as resolved and have it closed.

Thanks,

Jaxon

 

[maxd]

Please set this thread as resolved ...

Sure, no problem, done.

... and have it closed.

Why would we do that?

 

[Jaxon]

Sure, no problem, done.



Why would we do that?

Thanks Maxd,

I just meant for the thread to stated as resolved. I know that these threads won't get closed and are here for the members to read.

Jaxon