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Resolved Rival sucks ... (oldtombstone)

Discussion in 'Casino Complaints - Non-Bonus Issues' started by oldtombstone, Jul 26, 2009.

    Jul 26, 2009
  1. oldtombstone

    oldtombstone Dormant account

    Occupation:
    SELF EMPLOYED
    Location:
    TOMBSTONE AZ
    i don' understand am i locked out of all rival casinos. i am even locked out of the new ones i have never played at. as soon as i register and log in i get a locked out message contact support. will thats b s i tried but not one rival casino will answer my emails. i have deposited at 5 different rival casinos and never withdrew any money . rival needs a wakeup call put tem on watch list:confused:
     
    Last edited by a moderator: Jul 27, 2009
  2. Jul 26, 2009
  3. Swede

    Swede Hell is only a word PABnonaccred PABaccred

    Occupation:
    Auctioneer
    Location:
    Anaon
    [​IMG]
     
    7 people like this.
  4. Jul 26, 2009
  5. KasinoKing

    KasinoKing WebMeister & Slotaholic.. CAG MM PABnonaccred webmeister

    Occupation:
    House-Husband and Casino Advisor
    Location:
    Bexhill on sea, England
    DON'T SHOUT - WE'RE NOT DEAF!!! :eek:

    Have you tried their Live Chat?
    I find that much better than e-mails and you should get an answer straight away.
    Most people here already know that Rival have a bizarre policy of banning people for winning with bonuses, but locking accounts without obvious reason is not so common.

    Which was the last Rival you joined - and were ANY of your details different from the ones before?
    Also, have you tried Sloto'Cash? - they seem to be outside the "Global Rival Banning Net"

    KK
     
  6. Jul 26, 2009
  7. oldtombstone

    oldtombstone Dormant account

    Occupation:
    SELF EMPLOYED
    Location:
    TOMBSTONE AZ
    In this case I was yelling i'm pissed. I don't like being treated like crap.This is the only way left to get my point across. My post got your attention . :lolup:
     
  8. Jul 26, 2009
  9. Dominka

    Dominka Dormant account

    Occupation:
    Architect
    Location:
    Split / Zagreb
    If you talk to them the way you talk to us, I'm not surprised you aren't getting any replies. :rolleyes:
    Turn the CAPS lock off. ;)

    D
     
  10. Jul 27, 2009
  11. oldtombstone

    oldtombstone Dormant account

    Occupation:
    SELF EMPLOYED
    Location:
    TOMBSTONE AZ
    I tried live chat but you need to log in to use it. when I log in I get error code in help site the only different thing is i didn't use the same email but my other info stayed the same I got a new lap top so the ip is different now but I can't tell rival gaming if that is the prolbem they have because THEY WON'T ANSWER MY EMAILS:mad:
     
  12. Jul 27, 2009
  13. oldtombstone

    oldtombstone Dormant account

    Occupation:
    SELF EMPLOYED
    Location:
    TOMBSTONE AZ
    I was not nasty with any of them I asked them what the problem was with my accounts and please let me know but i never recived a reply back I even emailed rival gaming software buttttttt need i say more
     
  14. Jul 27, 2009
  15. vegetagirl2008

    vegetagirl2008 Mafia Wars Level 472

    Occupation:
    No Job Here..
    Location:
    Brooklyn, New York, United States
    Okay count to ten, try to keep it calm and don't be so frustrated. Something must of happened with your accounts, you will get more of a response if you were calm, besides they are plenty of casinos out there that would be more than happy to take your business. If you can get one Rival CS to answer you then your in business. Just be calm..take a deep breath..
     
  16. Jul 27, 2009
  17. silkprint

    silkprint Dormant account

    Occupation:
    Yup ...I work
    Location:
    Mass
    Try calling them
     
  18. Jul 27, 2009
  19. maxd

    maxd Complaints (PAB) Manager Staff Member

    Occupation:
    The PAB Guy
    Location:
    Saltirelandia
    No, your post pissed _us_ off. I can get your attention with a 2x4 up-side the head, that doesn't mean it's the right way to go about it.

    Grow up.
     
    2 people like this.
  20. Jul 27, 2009
  21. jod5413

    jod5413 Is That Better?

    Occupation:
    having a good time doing anything
    Location:
    somewhere on the planet
    :lolup:

    Did someone get up on the wrong side of the bed this morning, perhaps??? I have to tell ya, Max, if I had your job, I'd be one mean Bitch!!! Take a deep breath and go have another cup of tea, you will feel much, much better!! :p
     
    3 people like this.
  22. Jul 27, 2009
  23. BingoT

    BingoT Nurses love to give shots webmeister

    Occupation:
    Nursing & Run Bus Trips
    Location:
    Hartford,Ct
    Happy Monday
    The start of a great week.
    Take a deep breath and relax.

    The 2x4 fight :lolup:
    [​IMG]
     
  24. Jul 27, 2009
  25. maxd

    maxd Complaints (PAB) Manager Staff Member

    Occupation:
    The PAB Guy
    Location:
    Saltirelandia
    Noooo, someone is sick of the "I can behave like a twat because my case is special" attitude that some people seem to think is okay. It's not okay.

    If you want attention to your issue then do it the right way, not the wrong way and claim it's okay because it worked.

    LATER: my apologies for the bad language folks. My bad, no excuses, there it is.
     
    Last edited: Aug 11, 2009
    2 people like this.
  26. Jul 28, 2009
  27. 4 of a kind

    4 of a kind Repeated violations of forum rule 1.16 - troll

    Occupation:
    Trans. Tech
    Location:
    New York
    It's about time someone said the right thing where it needed to be said. I've read many posts here when I bite my tongue.

    I certainly am not above anyone at all. Especially being a late arrival to maturity myself. ( hoping in fact I even did arrive) But I see their are many late bloomers running around, and usually the guys.
     
  28. Jul 28, 2009
  29. slotheadlizard

    slotheadlizard Senior Member

    Occupation:
    Movie mercandiser/Researcher
    Location:
    The Nati USA
    caps

    I think you both could have made your point with a little more tact. Using all caps is rude, calling someone a twat, ruder. IMO
     
  30. Jul 28, 2009
  31. maxd

    maxd Complaints (PAB) Manager Staff Member

    Occupation:
    The PAB Guy
    Location:
    Saltirelandia
    As much as I can understand where you're coming from you will note, I hope, that my initial attempt to make the point only when so far as mentioning a 2x4 as a teaching aid. Only when it appeared that my point had _not_ been made did I resort to blunter language.

    None of the difficulties here would have come to pass if the OP had but taken a similar approach.
     
    1 person likes this.
  32. Jul 28, 2009
  33. Mousey

    Mousey Ueber Meister Mouse CAG

    Occupation:
    Pencil Pusher
    Location:
    Up$hitCreek
    You seem to have gotten off on the wrong foot.... fall back, chill out, then approach the problem calmly.

    Have you tried contacting a forum rep? Go up to I-Gaming Forum Reps and look for a Rival rep here in the forum and send them an email or PM. Please be polite and give them time to look into the matter and reply.

    If that gets you nowhere, and being let back in at Rivals -- or finding out why you are locked out -- is important to you, then use the PAB (Pitch a Bitch) service. Read forum rules regarding this to see if this is even feasible for you. I believe there's a link in Max's sig at the bottom of his posts that will help.

    Good luck.
     
    1 person likes this.
  34. Jul 28, 2009
  35. KasinoKing

    KasinoKing WebMeister & Slotaholic.. CAG MM PABnonaccred webmeister

    Occupation:
    House-Husband and Casino Advisor
    Location:
    Bexhill on sea, England
    Where did you get that bit of duff information??? :eek:

    Live chat is available from any Rival casino website to everyone - you don't have to log in.

    Click the link below to launch chat for ANY Rival except SlotoCash & BetUS:-
    You must register/login in order to see the link.
    (This link is from Vegas Regal - but it's the same Live Chat for all the Rivals except the 2 above)

    KK
     
  36. Jul 28, 2009
  37. me_and_ed

    me_and_ed Ueber Meister CAG MM

    Occupation:
    Selling out
    Location:
    Vancouver
    I think you all have got your point across to the OP, anyway I had the same problem when we Canadians where still allowed to play, there are a few Rival reps here, if you have an account at one of their casino's PM them and they will get to the bottom of it.
     
    1 person likes this.
  38. Jul 29, 2009
  39. Jaxon

    Jaxon Dormant account

    Occupation:
    Affiliate Manager
    Location:
    Canada
    Hi everyone,

    I PM'd Tombstone and have tried to help with there issues with the casinos that I represent. I have explained to them the reasoning and offered a resolution to their accounts being locked.

    Regards,

    Jaxon
     
    3 people like this.

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