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Ridiculous Documentation Request from Club World

Discussion in 'Casino Complaints - Non-Bonus Issues' started by sneakattack, Nov 7, 2006.

    Nov 7, 2006
  1. sneakattack

    sneakattack Dormant account PABnononaccred

    Occupation:
    .
    Location:
    .
    A friend of mine has been trying to get paid from club world for some time. He has sent them a scan of his license and bank statement. When he asked why his cashout has not been processed they turned around and said this

    When he asked about this, why he would need these documents notarized they replied with this, or if there was any other way he could have his identidy confirmed they replied:

    This seems absolutely rediculous ive never heard of any casino asking for documents notarized by a lawyer. It seems absurd that my friend should have to pay a lawyer and run through hoops to get his cashout processed.

    edit: sorry if this should have been posted under one of the complaint threads
     
  2. Nov 7, 2006
  3. GemG7

    GemG7 Dormant account

    Occupation:
    .
    Location:
    US
    Hmmm sounds like there may be more to this story. Sorry if that's an incorrect assumption but I never had to have anything notarized with CWC.
     
  4. Nov 7, 2006
  5. WAYLANDER

    WAYLANDER Full Member webmeister

    Occupation:
    Garden buildings installer S/E / Poker
    Location:
    uk
    There was a thread a few month's back about a well known casino group asking a bunch of players for the same thing, they got alot of stick from here but it turned out that there was indeed fraud being committed.
    I am not saying your friend is guilty of anything, but i would say that for a decent casino to ask for this, that they at least suspect fraud.

    WAYLANDER
     
    1 person likes this.
  6. Nov 7, 2006
  7. Simmo!

    Simmo! Moderator Staff Member

    Occupation:
    Web Dev.
    Location:
    England
    Yes I'd agree. No casino would ask for a notary unless there was suspicion raised.
     
  8. Nov 7, 2006
  9. sneakattack

    sneakattack Dormant account PABnononaccred

    Occupation:
    .
    Location:
    .
    So it seems that he may have no choice but to go ahead and get his docs notarized? I missed the other post about this happening and thought this was a new and unique situation.
    Knowign nothing baout notarization is this the sort of thing you are charged a few hundred dollars for? Also is this the same seal that any bank you are a member of will give you for free.
     
  10. Nov 8, 2006
  11. winbig

    winbig Keep winning this amount. webby PABnononaccred

    Occupation:
    Bum
    Location:
    Pennsylvania
    If they specifically asked for a lawyer to notorize it, you may want to ask if a bank notorization would work. If not, I'm sure you're going to end up paying the lawyer for his time.

    I'd PAB with Bryan first, maybe he can intervene and get to the bottom of the reason as to why they want notorized documents.....I've never heard of such a request.
     
  12. Nov 8, 2006
  13. GrandMaster

    GrandMaster Ueber Meister CAG

    Occupation:
    Mathematician by day, online gambler by night.
    Location:
    UK
    Only a notary public can notarize documents. In the US, you can often find one in banks or even in supermarkets, who should be able to do the job for $10 or $20.
     
  14. Nov 8, 2006
  15. Casinomeister

    Casinomeister Forum Cheermeister Staff Member

    Occupation:
    Homemaker
    Location:
    Bierland
    I would recommend that this friend have his/her docs notarized. If you're in the states, it's a no-brainer. It costs about $20 at Kinko's. And if it turns out to be legit, I'm sure the casino would take compensation for the hassle into consideration.

    Please bear in mind, casinos only do this if something isn't jiving with ID documents. Casinos are always on the lookout for fraudulent players and can detect them pretty easily. Not saying your friend is a fraudster, but he/she may have tripped a couple of flares. You should have this person join the forum :D
     
  16. Nov 9, 2006
  17. winbig

    winbig Keep winning this amount. webby PABnononaccred

    Occupation:
    Bum
    Location:
    Pennsylvania
    If you have a decent bank, they will do it for free :D
     
  18. Nov 9, 2006
  19. silcnlayc

    silcnlayc Just one more spin pleez! CAG MM PABnonaccred PABaccred

    Occupation:
    IT Director of Operations
    Location:
    Left Hungary
    I did it for free for the papper trail for income was awful for a Notary :D and I know a lot of Notary's that will not charge just for this reason. Real estate offices have them for that is where I work and we have 2 and neither one of us charge.
     
    1 person likes this.
  20. Nov 10, 2006
  21. cheekymonkey

    cheekymonkey Ueber Meister

    Occupation:
    Loser
    Location:
    Back at my mums
    Please can a mod amend the spelling to ridiculous.

    It's doing my head in.

    Spasiba!
    x
     
  22. Nov 11, 2006
  23. SlotsWizard

    SlotsWizard Dormant account webmeister

    Occupation:
    I currently work for the Wizard of Odds
    Location:
    North of Antarctica
    How big is the withdrawal for? 3, 4 or 5 figures?

    I received no hassle whatsoever for my $3000 withdrawal from Club World. I didn't even need to send ID documents.
     
  24. Nov 13, 2006
  25. Casinomeister

    Casinomeister Forum Cheermeister Staff Member

    Occupation:
    Homemaker
    Location:
    Bierland
    It was killing me too :D

    Anyway - Sneakattack, what has your friend decided to do? Why doesn't this person join the forum and have a direct dialogue with the casino manager - don't forget they're members here and can be most helpful.
     
    1 person likes this.
  26. Nov 13, 2006
  27. Mousey

    Mousey Ueber Meister Mouse CAG

    Occupation:
    Pencil Pusher
    Location:
    Up$hitCreek
    Whoever corrected the spelling -- thank you!! It was driving me nuts!

    :eek2:
     

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