[Resolved] Rizk Casino

sxflyer

Newbie member
PABaccred
Sorry if this is posted in wrong forum.

Deposited £100 and got another £100 bonus on Rizk casino.

wager requirement was 45x, which i completed and had a balance of just over £400, the site then crashed and live chat on site stopped working and games wouldnt load. emailed them only to be told to reload the site after clearing cache. followed their advice now the balance is just over £50 which was the remainder of the original deposit, their help is no existent, does any one know a telephone number for this site Rizk.com/gb theres nothing on google.
 

Cocochanel

Full Member
Sorry if this is posted in wrong forum.

Deposited £100 and got another £100 bonus on Rizk casino.

wager requirement was 45x, which i completed and had a balance of just over £400, the site then crashed and live chat on site stopped working and games wouldnt load. emailed them only to be told to reload the site after clearing cache. followed their advice now the balance is just over £50 which was the remainder of the original deposit, their help is no existent, does any one know a telephone number for this site Rizk.com/gb theres nothing on google.
Hi.

You can send a private message to Captain Rizk here
 

sxflyer

Newbie member
PABaccred
Thanks

Cheers for reply, sadly link doesn't work on my phone. I'll log in via desk top later but thanks again for your help.
 

The Viking

Ueber Meister
CAG
MM
Yeah please PM me and include your email address so I can find you and we sorry this out for you
sorry to hijack this thread :) but when is the draw for this Mega promo thats been running this week ? coulnt see it anywhere :cool:

Summer’s Ending In A MEGA! Way

The Rizk MEGA! Promo is active right now and you’ve only got until 23:59 (CEST) on Thursday 15th September to win MEGA! Prizes including a €5000 grand prize or 25 Free Spins on Mega Fortune. On top of that, your Rizk Power Bar is currently functioning at Double Speed for NetEnt’s Mega Fortune slot game.

Here’s How It Works

If you want to win €5000 you only need to play at least one round of the Mega Fortune slot game on Tuesday, Wednesday and Thursday and your name will be entered into the draw for the grand prize. On top of that, 25 Free Spins on Mega Fortune will be given to the 100 players who wagered the most on Mega Fortune during the MEGA! Promo. Finally, your Rizk Power Bar will be functioning at Double Speed on Mega Fortune for the duration of the MEGA! Promo.

There’s only one way to win MEGA! prizes, and that’s at Rizk, so log in to your account now!

Captain Rizk,
 

maxd

Complaints (PAB) Manager
Staff member
Sorry if this is posted in wrong forum.

Deposited £100 and got another £100 bonus on Rizk casino.....
Hi, this appears to be the same issue you filed a PAB on yet you posted here _after_ submitting the PAB. Have you not read the PAB FAQ?

Please note section 3.12 of the FAQ regarding your responsibilities once the PAB is in progress: posting about your own active PAB is an excellent way to kill that PAB.
 

Captain Rizk

Experienced Member
Yeah please PM me and include your email address so I can find you and we sorry this out for you
As mentioned before if you can PM me your email address then I will have a look into this for you - I haven't received anything yet???

I have a pretty good idea what this could be but without your email address I cannot make the necessary investigations.
 

maxd

Complaints (PAB) Manager
Staff member
I have a pretty good idea what this could be but without your email address I cannot make the necessary investigations.
Since the player has already submitted a PAB I think the best way to proceed here is for me to send you the PAB details -- these include his email address -- and we can take it from there.
 
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