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[Resolved] Rizk Casino

Discussion in 'Slots Discussion' started by sxflyer, Sep 16, 2016.

    Sep 16, 2016
  1. sxflyer

    sxflyer Newbie member PABaccred

    Occupation:
    Retailer
    Location:
    Essex, UK
    Sorry if this is posted in wrong forum.

    Deposited £100 and got another £100 bonus on Rizk casino.

    wager requirement was 45x, which i completed and had a balance of just over £400, the site then crashed and live chat on site stopped working and games wouldnt load. emailed them only to be told to reload the site after clearing cache. followed their advice now the balance is just over £50 which was the remainder of the original deposit, their help is no existent, does any one know a telephone number for this site Rizk.com/gb theres nothing on google.
     
  2. Sep 16, 2016
  3. Cocochanel

    Cocochanel Experienced Member

    Occupation:
    retired
    Location:
    Denmark
    Hi.

    You can send a private message to Captain Rizk here
     
  4. Sep 16, 2016
  5. sxflyer

    sxflyer Newbie member PABaccred

    Occupation:
    Retailer
    Location:
    Essex, UK
    Thanks

    Cheers for reply, sadly link doesn't work on my phone. I'll log in via desk top later but thanks again for your help.
     
  6. Sep 16, 2016
  7. Captain Rizk

    Captain Rizk Accredited Casino Representative

    Occupation:
    Bullshit battling Superhero
    Location:
    Malta
    Yeah please PM me and include your email address so I can find you and we sorry this out for you
     
  8. Sep 16, 2016
  9. The Viking

    The Viking Ueber Meister MM

    Occupation:
    chef
    Location:
    Faroe Islands
    sorry to hijack this thread :) but when is the draw for this Mega promo thats been running this week ? coulnt see it anywhere :cool:

    Summer’s Ending In A MEGA! Way

    The Rizk MEGA! Promo is active right now and you’ve only got until 23:59 (CEST) on Thursday 15th September to win MEGA! Prizes including a €5000 grand prize or 25 Free Spins on Mega Fortune. On top of that, your Rizk Power Bar is currently functioning at Double Speed for NetEnt’s Mega Fortune slot game.

    Here’s How It Works

    If you want to win €5000 you only need to play at least one round of the Mega Fortune slot game on Tuesday, Wednesday and Thursday and your name will be entered into the draw for the grand prize. On top of that, 25 Free Spins on Mega Fortune will be given to the 100 players who wagered the most on Mega Fortune during the MEGA! Promo. Finally, your Rizk Power Bar will be functioning at Double Speed on Mega Fortune for the duration of the MEGA! Promo.

    There’s only one way to win MEGA! prizes, and that’s at Rizk, so log in to your account now!

    Captain Rizk,
     
  10. Sep 16, 2016
  11. Captain Rizk

    Captain Rizk Accredited Casino Representative

    Occupation:
    Bullshit battling Superhero
    Location:
    Malta
    Winners are being informed today and the winner will be announced on the site on Monday
     
  12. Sep 16, 2016
  13. The Viking

    The Viking Ueber Meister MM

    Occupation:
    chef
    Location:
    Faroe Islands
    Cheers cappy looking forward to the €5000 phone call :D
     
  14. Sep 22, 2016
  15. maxd

    maxd Complaints (PAB) Manager Staff Member

    Occupation:
    The PAB Guy
    Location:
    Saltirelandia
    Hi, this appears to be the same issue you filed a PAB on yet you posted here _after_ submitting the PAB. Have you not read the PAB FAQ?

    Please note section 3.12 of the FAQ regarding your responsibilities once the PAB is in progress: posting about your own active PAB is an excellent way to kill that PAB.
     
  16. Sep 22, 2016
  17. Captain Rizk

    Captain Rizk Accredited Casino Representative

    Occupation:
    Bullshit battling Superhero
    Location:
    Malta
    As mentioned before if you can PM me your email address then I will have a look into this for you - I haven't received anything yet???

    I have a pretty good idea what this could be but without your email address I cannot make the necessary investigations.
     
  18. Sep 22, 2016
  19. maxd

    maxd Complaints (PAB) Manager Staff Member

    Occupation:
    The PAB Guy
    Location:
    Saltirelandia
    Since the player has already submitted a PAB I think the best way to proceed here is for me to send you the PAB details -- these include his email address -- and we can take it from there.
     
  20. Sep 22, 2016
  21. maxd

    maxd Complaints (PAB) Manager Staff Member

    Occupation:
    The PAB Guy
    Location:
    Saltirelandia
    The player's issue was apparently resolved by casino Support before I'd even had a chance to get in touch. PAB was marked resolved and closed per the OP's request.
     

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