race casino pending withdrawal

[steveyboy]

i withdrew £1000 on the 24/12,on the 25/12 at 12,26 get email from casino stateing heavy deposits registration,do i require a deposit limit now considering sinceregistering i have deposited £7375 AND WITHDREW £6900 means in 3 months i am down £475. so i said ok as i play to win and have fun if i lose its money i can afford to lose make my deposit limit £400 per day and asked why £1000 withdrawal is still pending,get another email 26/12 at 20.03 stateing that deposit limit means£12000 per month now there is no way i was intending to deposit that amount unless( i hit mega moolah) so i told them put what ever limit you want i am not bothered and why is withdrawal still pending, never had a reply about that twice,and chat are no use they just say its pending.checked again before this post and still pending. i have been playing slots for over 15 years and get fed up with sow and stalling tactics i notice money goes out of account straight away they dont wait.
RANT OVER IF YOU GOT TO END

 

[steveyboy]

Update just had email from casino with regards to withdrawal we require some documentation which has been sent.replied back not got said email and do I have to wait another 24 hours for it and response also said stinks of delaying tactics

 

[brianmon]

There isn't really much point in UKGC licensed casinos stalling withdrawals to UK customers these days, Since withdrawals can no longer be reversed and lost.

 

[steveyboy]

There isn't really much point in UKGC licensed casinos stalling withdrawals to UK customers these days, Since withdrawals can no longer be reversed and lost.

Funny that my cash back of £80 is there ready for activation which it shouldn’t be if you make a withdrawal

 

[Playford7]

Funny that my cash back of £80 is there ready for activation which it shouldn’t be if you make a withdrawal

L & L are not the type of outfit to delay mate and play silly buggers.

it’s also Covid and Xmas season so staff will be light on there feet, I’d not worry at all about your money as they will 100% pay you.

not sure if he’s on holiday, but the rep @L&L-Jan will sort you out if he’s free.

 

[pinnit2014]

Funny that my cash back of £80 is there ready for activation which it shouldn’t be if you make a withdrawal

If you click it , it'll probably come up an error message.

Re emails - had that a few times in that group, saying emails had been sent when they hadn't. Hadn't put it down to stalling, just gimped mailing system

 

[Playford7]

There isn't really much point in UKGC licensed casinos stalling withdrawals to UK customers these days, Since withdrawals can no longer be reversed and lost.

I don’t think in this instance it’s stalling as that would be utterly pointless.

 

[steveyboy]

I don’t think in this instance it’s stalling as that would be utterly pointless.

Nothing is pointless to casinos keeping money as long as possible

 

[Playford7]

Nothing is pointless to casinos keeping money as long as possible

Yeah but we in the worlds greatest country can’t reverse, and as the amount is hardly worth hanging on to for tax reasons they have no reason to just hang onto it pal.

they will pay no issues, if they don’t I’ll pay you myself I’m that confident.

 

[DreamRJ]

they will pay no issues, if they don’t I’ll pay you myself I’m that confident.

I do not take charity, but I would say, if your in a generous mood, send some my way hahaha

 

[Playford7]

I do not take charity, but I would say, if your in a generous mood, send some my way hahaha

Haha you don’t have a cashout issue mate!

especially from a group I’m overly confident will pay said member.

If VS for whatever reason withold your rewards mate give me a PM haha!

 

[DreamRJ]

Haha you don’t have a cashout issue mate!

especially from a group I’m overly confident will pay said member.

If VS for whatever reason withold your rewards mate give me a PM haha!

I was joking and having some banter m8

 

[Playford7]

I was joking and having some banter m8

I know mate, check out my corona cooking later if your hungry lol

 

[colinsunderland]

i withdrew £1000 on the 24/12,on the 25/12 at 12,26 get email from casino stateing heavy deposits registration,do i require a deposit limit now considering sinceregistering i have deposited £7375 AND WITHDREW £6900 means in 3 months i am down £475. so i said ok as i play to win and have fun if i lose its money i can afford to lose make my deposit limit £400 per day and asked why £1000 withdrawal is still pending,get another email 26/12 at 20.03 stateing that deposit limit means£12000 per month now there is no way i was intending to deposit that amount unless( i hit mega moolah) so i told them put what ever limit you want i am not bothered and why is withdrawal still pending, never had a reply about that twice,and chat are no use they just say its pending.checked again before this post and still pending. i have been playing slots for over 15 years and get fed up with sow and stalling tactics i notice money goes out of account straight away they dont wait.
RANT OVER IF YOU GOT TO END

What did Jan say when you PM'd him?

 

[L&L-Jan]

I had just asked for email/username so I can have a look.

 

[steveyboy]

jan the little darling got back to and had the email that they said they had sent sent to me problem is as race casino know my bank card was hit by a scammer so had to inform fraud department at bank which cancelled previous card and issued another when i asked support to remove said card they could not explained why it should be removed but still no. so opened file on email and i have hit the threshold so its a SOW considering i have been playing there for about 2/3 months and are £475 down do not see the logic in there reason for a SOW as its recycled cash from them and i will not ever send my bank statements and other private stuff online again so only option is to close my account and just wait for withdrawal which was made before SOW to hit my account.

 

[steveyboy]

account now closed with race casino

 

[DreamRJ]

account now closed with race casino

You could be waiting a long time. As they have to now then follow procedures seeming you are refusing to send them SoW proof. So until they are happy that they are not getting them from you, they will then start the process and that can take weeks and in some cases months. But you will get the money you are owed it will just take far far longer.

I do not get why people refuse to send them. I know it is not nice that they need all this stuff but if we want to gamble and get paid in a timely manner then we just have to do it. You will face the same issue at any other casino you decide to play at eventually too. You will be in a never ending battle and then eventually you will be in a situation where you can no longer gamble online because all your accounts are closed.

So the best thing to do is just comply and send the documents they require

Good Luck though.

 

[steveyboy]

You could be waiting a long time. As they have to now then follow procedures seeming you are refusing to send them SoW proof. So until they are happy that they are not getting them from you, they will then start the process and that can take weeks and in some cases months. But you will get the money you are owed it will just take far far longer.

I do not get why people refuse to send them. I know it is not nice that they need all this stuff but if we want to gamble and get paid in a timely manner then we just have to do it. You will face the same issue at any other casino you decide to play at eventually too. You will be in a never ending battle and then eventually you will be in a situation where you can no longer gamble online because all your accounts are closed.

So the best thing to do is just comply and send the documents they require

Good Luck though.

if you read the post you will see why i will not comply and i know i will eventually get my money not a problem,closed accounts at william hill and 32red because i am not willing to jump through hoops sending all and everything,i have never been sent a SOW when depositing only on withdrawals.

 

[colinsunderland]

I do not get why people refuse to send them.

You presumably have payslips?
Try it if you are self employed, see how that goes, then you will understand why