Questions for Pragmatic Play and using Streamers

danofthewibble

Senior Member
Joined
Jan 2, 2018
Location
UK
I like Pragmatic's games. They always feel good fun, they can pay out relatively easily.

I'm not remotely bothered that they may or may not pay streamers to play their games; it's their business, they're free to run it as they will. You either get entertainment from the streamers, or you don't. If they do pay them, they've decided it's worth their money to do so. I see no issue.

Anyone believing the streamers really are throwing out tens of thousands of their own cash daily while apparently living in pokey flats needs to have a think about themselves.

(And yes, you can look at those humungous wins and think "if only". I look at them and divide by 50 to see what I'd get at my usual stakes - far less impressive, but still entertaining.)
 
Pragmatic Play is reviewed at Casinomeister

KasinoKiller

Newbie member
Joined
Dec 15, 2020
Location
uk
Streamers.. :laugh:


I am sure there must be a market for customers who want to emulate this inadequate moron with an IQ lower than his shoe size. Perhaps if he can shout profanities any louder he may get even more viewers.

Pragmatic Play are a scummy company with scummy ethics and they employ even more scum to promote their games.
 

PaaskeDenmark

Always think positive
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I am sure there must be a market for customers who want to emulate this inadequate moron with an IQ lower than his shoe size. Perhaps if he can shout profanities any louder he may get even more viewers.

Pragmatic Play are a scummy company with scummy ethics and they employ even more scum to promote their games.

I feel you are very wrong in that statement. It is not really Pragmatic's fault in this.

No its roobet that's the scummy part.

I made my opinion in this guy's twitch stream and got banned instant when I mentioned one line of responsible gambling.

Roobet is one big CON casino and its disgusting how they market themselves. Try have a search on Twitch almost every 2nd streamer is streaming on Roobet.

Roobet basically give FREE money to their streamers and they get to keep 10% and can give 5% away to their viewers.

How this can be legal is a big question to me. Since they also stream to everyone it should be banned and not legal.

They are basically giving casino streamers a bad name, making it seem everyone are bad and scammers.

I wanted to get into proper casino streaming as well but that has already been ruined anyways.
 

sufferinsilence

Senior Member
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Dec 13, 2017
Location
Belgium
I feel you are very wrong in that statement. It is not really Pragmatic's fault in this.

No its roobet that's the scummy part.

I made my opinion in this guy's twitch stream and got banned instant when I mentioned one line of responsible gambling.

Roobet is one big CON casino and its disgusting how they market themselves. Try have a search on Twitch almost every 2nd streamer is streaming on Roobet.

Roobet basically give FREE money to their streamers and they get to keep 10% and can give 5% away to their viewers.

How this can be legal is a big question to me. Since they also stream to everyone it should be banned and not legal.

They are basically giving casino streamers a bad name, making it seem everyone are bad and scammers.

I wanted to get into proper casino streaming as well but that has already been ruined anyways.

Pragmatic reskinned Sweet Bonanza especially for Roobet: Roo Bonanza. So Pragmatic does play a part in this imo.
 

colinsunderland

Experienced Member
webmeister
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Joined
Jan 28, 2016
Location
uk
I feel you are very wrong in that statement. It is not really Pragmatic's fault in this.

No its roobet that's the scummy part.

I made my opinion in this guy's twitch stream and got banned instant when I mentioned one line of responsible gambling.

Roobet is one big CON casino and its disgusting how they market themselves. Try have a search on Twitch almost every 2nd streamer is streaming on Roobet.

Roobet basically give FREE money to their streamers and they get to keep 10% and can give 5% away to their viewers.

How this can be legal is a big question to me. Since they also stream to everyone it should be banned and not legal.

They are basically giving casino streamers a bad name, making it seem everyone are bad and scammers.

I wanted to get into proper casino streaming as well but that has already been ruined anyways.
Pragmatic pay streamers to play their games
Pragmatic are happy to use fake wins in promotional social media posts
Pragmatic were TopGame who ripped players off
N1 lie about if Roshtien uses real or fake money
Roobet are dodgy as hell
The streamers who use fake money are pathetic and should all be banned

You mention about how many are playing on RooBet, have a look how many, especially the ones doing stupidly big stakes, are playing Pragmatic slots

They are all as bad as each other.
 

Najasaki

Keep It Simple, Stupid.
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Your Happy Place
Screenshot_20210414-203042.jpg

So, I've been doing some more research on this guy.. All signs point back to the "owner" of Roobet named "Howie" who funds these nimrods accounts with $1000 and the streamers get 25% of the profits and viewers 5%. Apparently it's called the "Howie Deal".

I don't know exactly how Pragmatic Play has a part in the "Howie Deal", but surly they have some kind of hand in these fake streaming videos...

I wish Roobet disappeared to be honest. It just all seems so damn rotten to the core. I also wish Pragmatic Play would just clear the air instead of answering in tiny moderation and never coming back to answer all other serious inquiries.
 
Last edited:

sufferinsilence

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Location
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View attachment 153733

So, I've been doing some more research on this guy.. All signs point back to the "owner" of Roobet named "Howie" who funds these nimrods accounts with $1000 and the streamers get 25% of the profits and viewers 5%. Apparently it's called the "Howie Deal".

I don't know exactly how Pragmatic Play has a part in the "Howie Deal", but surly they have some kind of hand in these fake streaming videos...

I wish Roobet disappeared to be honest. It just all seems so damn rotten to the core. I also wish Pragmatic Play would just clear the air instead of answering in tiny moderation and never coming back to answer all other serious inquiries.

Actually, this is his deal with Roobet (copied from his Twitch chat):
"Xposed has a marvelous sponsorship with Roobet. The way this sponsorship works is pretty simple, he gets unlimited fills of $5,000 ($2,500 ETH $2,500 BTC) each stream and whatever he ends with he keeps 25% of, and 5% is given back to any follower or subscriber. (Multiple winners) Details for his current deal/start can always be viewed by doing !rn in the chat. (Cody’s deal has been secured until 2024) Muhajer gets 3-4 fills a night of $1,000 ($500 in each balance)."

So the main streamer gets unlimited cash (?) and the secondary streamer a little less. If you watch 15 minutes of him playing he's sometimes blowing through 25-50k in that timeframe. I'm sure some viewers try what he does, just that the money they use is their own cash and has real life consequences :(
 

Najasaki

Keep It Simple, Stupid.
PABaccred
Joined
Aug 24, 2010
Location
Your Happy Place
Actually, this is his deal with Roobet (copied from his Twitch chat):
"Xposed has a marvelous sponsorship with Roobet. The way this sponsorship works is pretty simple, he gets unlimited fills of $5,000 ($2,500 ETH $2,500 BTC) each stream and whatever he ends with he keeps 25% of, and 5% is given back to any follower or subscriber. (Multiple winners) Details for his current deal/start can always be viewed by doing !rn in the chat. (Cody’s deal has been secured until 2024) Muhajer gets 3-4 fills a night of $1,000 ($500 in each balance)."

So the main streamer gets unlimited cash (?) and the secondary streamer a little less. If you watch 15 minutes of him playing he's sometimes blowing through 25-50k in that timeframe. I'm sure some viewers try what he does, just that the money they use is their own cash and has real life consequences :(
Thanks for clarifying.

This is some serious irresponsibility from Roobet at it's finest. A runner up irresponsibility award to Pragmatic Play should be given for allowing such ridiculous bonus buy amounts and highlighting the wins on social media. Bad 👎
 

Dan_Pragmatic

I-Gaming Industry Representative
Joined
Oct 1, 2018
Location
Manila
Hi everyone,

Some of you might already know me from my days at Videoslots, but for the ones that don’t, I would like to properly introduce myself and let you know what I'm currently doing at Pragmatic Play.

I am an enthusiastic gambler myself and had a big interest in slots even before I got into the industry. So, when the opportunity to join Pragmatic play came up, I had to jump at the chance to work with them, since I have always been curious about how it would be to work with the provider, compared to the Casino side.

I have now worked at Pragmatic Play for almost 3 years and have recently taken on the role as Head of B2C Marketing; an important part of my responsibility in this role will be to provide feedback about our slots, to the teams that are creating them, but also to manage and being active here and answer all your questions about Pragmatic Play and the Industry of slots overall!

Being in the Industry for around eight years, five of which I have worked for Videoslots and adding the current Pragmatic Play experience of three years, I have faith that with this combined knowledge, I will be able to answer most of your questions and provide a great deal of transparency, in an industry where, most of the times, it’s very hard to understand how things work.

So please feel free to use this thread to ask any questions about Pragmatic Play or general questions that intrigue you in the industry. I will do my best to answer all questions with transparency and accuracy if I have any knowledge about them. If there is something I don't know I will do my best to find an answer for you. However, some things might take longer to reply to depending on the topic. But rest assured if I can find an answer, I will get it for you.

I do want to put in a small disclaimer. There will be issues that I won't be able to answer for different reasons. I will do my best to let you know why I can't answer it, if it because I just don't know or if there is another reason. But being a long-time follower on this forum, I also know that people don't read up, so if the same questions get asked again and again, I do ask for your assistance in referring new users to the old reply.

Looking forward to communicating with you guys again!

Br

Daniel
 

greylady

Behind every great man is a woman rolling her eyes
Joined
Jan 30, 2017
Location
Scotland
Hi everyone,

Some of you might already know me from my days at Videoslots, but for the ones that don’t, I would like to properly introduce myself and let you know what I'm currently doing at Pragmatic Play.

I am an enthusiastic gambler myself and had a big interest in slots even before I got into the industry. So, when the opportunity to join Pragmatic play came up, I had to jump at the chance to work with them, since I have always been curious about how it would be to work with the provider, compared to the Casino side.

I have now worked at Pragmatic Play for almost 3 years and have recently taken on the role as Head of B2C Marketing; an important part of my responsibility in this role will be to provide feedback about our slots, to the teams that are creating them, but also to manage and being active here and answer all your questions about Pragmatic Play and the Industry of slots overall!

Being in the Industry for around eight years, five of which I have worked for Videoslots and adding the current Pragmatic Play experience of three years, I have faith that with this combined knowledge, I will be able to answer most of your questions and provide a great deal of transparency, in an industry where, most of the times, it’s very hard to understand how things work.

So please feel free to use this thread to ask any questions about Pragmatic Play or general questions that intrigue you in the industry. I will do my best to answer all questions with transparency and accuracy if I have any knowledge about them. If there is something I don't know I will do my best to find an answer for you. However, some things might take longer to reply to depending on the topic. But rest assured if I can find an answer, I will get it for you.

I do want to put in a small disclaimer. There will be issues that I won't be able to answer for different reasons. I will do my best to let you know why I can't answer it, if it because I just don't know or if there is another reason. But being a long-time follower on this forum, I also know that people don't read up, so if the same questions get asked again and again, I do ask for your assistance in referring new users to the old reply.

Looking forward to communicating with you guys again!

Br

Daniel

I just want to say welcome back to the forum Dan, hope you and yours are well and congratulations on the new post, which I assume is a promotion :)
 

Dan_Pragmatic

I-Gaming Industry Representative
Joined
Oct 1, 2018
Location
Manila
Hi everyone,

I have read your questions and have found the below questions which I will answer one by one.

Q1: Does Pragmatic Play know if the Streamer is playing with fake money or test accounts?

A1: So the short answer is NO, but let’s break it down. I have previously worked at a Casino, so I know there are different internal tags for Players such as: VIP Player, KYC, Streamer account, etc. However, this tagging is not something Pragmatic Play can see. In more detail, like any other technology company, Pragmatic Play uses an API to let Casinos communicate with our servers. An API is an information gateway that allows Pragmatic Play to communicate with the Casinos and share certain information with each other. Every time you hit spin on one of our slots, we send a request to the Casino via our API, and the Casino replies informing us if there is sufficient available account balance to process the request (spin). If the Casino responds positively, the Player can initiate the spin. If the Casino responds negatively, the Player gets an “insufficient balance” message. After the spin is completed, Pragmatic Play communicates the result of the spin back to the Casino, and the Casino updates the balance of the Player. In all this process, Pragmatic Play sees every Player as a number only, we don’t receive (and don’t need to receive) any personal information on the Player, including if the Player is a streamer or not. We do ask for some additional basic information required to complete the request, such as language and currency, to make sure the Player will see the game in the desired language and currency, but that’s pretty much it.

That being said, if a Player is tagged as a Streamer account internally in a Casino system, Pragmatic Play would not know, as this information is not communicated to us. In Pragmatic Play’s system, this Streamer is just a number, like any other Player out there. I wanted to emphasize that Players/Streamers never hold accounts with Pragmatic Play. Our software does not support this, it's simply not possible. Its also not allowed for us to hold Player accounts under our licenses, we are only authorized to produce games, not to hold Player information or process money. Player (and Streamer) accounts are always with the individual Casinos they play with, so Pragmatic Play simply can’t give a Streamer a test account, because Pragmatic Play cant give any accounts to anyone.

At Pragmatic Play, in line with industry standards, we work on the basic principle of “need to know” basis. So we don’t want the Casinos to send us any information about Players via API we don’t strictly need to process the transaction. Reinforcing this concept, the Casinos would never share any unnecessary information with anyone, including us, as that would not follow their business interests. Simply put, only the bare minimum information is shared to complete transactions. An other thing to consider is that sharing any personal Player information would generate additional costs, GDPR responsibilities and extra regulatory requirements, along with the need for mandatory user consent. Therefore, the bottom line is that we can’t see any personal Player information on our side, including the deposit methods used by the Player and if these deposits are real or not.


TLDR: No, Pragmatic Play does not know if a player is playing with fake money or not, only the casino knows this.

Q2: Do we pay Streamers to promote our games?

A2:
Pragmatic Play was one of the early supporters of the Streamers. We help Streamers with promotions, tournaments, marketing material, etc. to give them a better product for their viewers and to help small Streamers off the ground. Of course, we look at Streamers as a great way to promote our games and get more exposure. Same as any other company that chose to support Streamers. We look at forums the same way and it is important to know that we don’t, and we would never, cover anyone’s losses. Covering losses would not make any financial sense for us, as Casinos earn most of the money on losses, Pragmatic Play only licenses the slots to Casinos for a small % of what the Casinos earn on our slots.



Q3: Why do we have so many Bonus Buy games and also why don’t we restrict them?

A3:
We have many games and we are doing our best to bring new and exciting games to our players. Currently, we are rolling out four to five new games a month, therefore, we also have many bonus buy games. At Pragmatic Play, we believe in getting feedback from our community to always improve our product and games. And both Players and Streamers have told us that they like bonus buy games. Therefore, we started adding bonus buy features to games where we believe it would be a good experience for the player (I am the first to admit that some work better than others, but that is the same for games, not everything can be a hit). Bonus buy games are still a small part of our overall game catalog, however, our data shows that it is something players like using and therefore we will keep adding the feature to games where it makes sense.

We believe that minimum and maximum bets should be determined by the Casinos, regulators, and of course the Players. Different players have different preferences and every Casino has the option to control the minimum and maximum bet they offer on our games. Since it is the Casino that takes all the risk for the win and loses on games, it is up to them to determine how much risk they are willing to take. We do our best to give recommendation to the Casinos but ultimately, it is their decision how they want to run their businesses. Also, in general, we see that the industry is moving more and more to sustainability and affordability, which we fully support. We see ourselves as an entertainment provider and regulation helps the industry to become more mainstream.

Q4: How can the Streamers get such big wins? Does Pragmatic Play need to pay for such big wins?

A4:
In general, Streamers play for hours and hours, so it's only logical that they will also get big wins. More specifically, our Bonus Buy features increase volatility and turnover a lot and therefore, also the chance of hitting big multiplier wins. Basically, if you play mostly Bonus Buy features, you will see a lot of big wins. But of course, this will also cost much more since your average total bet is a lot higher. Players should keep this in mind and decide the right strategy suitable for them. Streamers prefer big wins as it creates action and thrill, therefore Streamers like games with the highest volatility and using the Bonus Features just helps them increase this Volatility.
So, does it cost Pragmatic Play money if a Streamer wins big? Well, yes and no. As mentioned above, the Casino takes all the risk for wins and losses. Most game providers license their games to the Casino for a small % of what the Casinos earn on the slots. So, if a Streamer wins big, then yes in some way Pragmatic Play indeed will lose some money. We are completely fine with that, as these are legitimate wins.

Q5: Was Roshtein win fake and why did we put it on our social channels?

A5:
This is the first and most likely only time I will comment on an individual Streamer/Player. I want to give you, the Players, the best possible clarity of our industry and how things work, by being as transparent as possible, but I don’t believe talking about a specific Streamer accomplishes that. In addition, as already mentioned, we don’t have any insight into Player/Streamer specific information, including deposit methods and if deposits at the Casino are real or not. So why did we decide to share Roshtein’s big win video on our social media? It happened simply because our marketing department thought it was impressive and saw it as a good opportunity to showcase a big win on one of our games. The idea was to start sharing more big win videos over time. Then why did we decide to remove it? Well, we received some complaints from other Streamers and we don’t want to be seen as favoring one Streamer over the other, we want to support all Streamers equally, therefore, we decided to remove the post from our social media. But this should, in no way, be seen as a confirmation of anything. As I have already mentioned before, we don’t have that kind of Player information available.

Q6: Why does Pragmatic have a max win limit on some of their games?

A6:
There are two reasons why we have moved towards 5000x cap:

1. With a cap, it is easier to give bigger wins below the cap more often, creating a general better experience. The cap also allows us to make more daring, open ended features, because the cap keeps them in check. In general, we can make better feeling games, that pay the max win more often if they are capped.
2. Caps help with max exposure - it allows operators to offer bigger bets, because the risk they expose themselves to is fixed.

TLDR: - allows to pay better wins within the cap on higher hit rate with more open-ended features, it`s better to advertise an achievable max win than something huge that never hits, operators will allow bigger bets.


Br,

Daniel
 

colinsunderland

Experienced Member
webmeister
MM
Joined
Jan 28, 2016
Location
uk
Q2: Do we pay Streamers to promote our games?

A2:
Pragmatic Play was one of the early supporters of the Streamers. We help Streamers with promotions, tournaments, marketing material, etc. to give them a better product for their viewers and to help small Streamers off the ground. Of course, we look at Streamers as a great way to promote our games and get more exposure. Same as any other company that chose to support Streamers. We look at forums the same way and it is important to know that we don’t, and we would never, cover anyone’s losses. Covering losses would not make any financial sense for us, as Casinos earn most of the money on losses, Pragmatic Play only licenses the slots to Casinos for a small % of what the Casinos earn on our slots.

Q5: Was Roshtein win fake and why did we put it on our social channels?

A5:
This is the first and most likely only time I will comment on an individual Streamer/Player. I want to give you, the Players, the best possible clarity of our industry and how things work, by being as transparent as possible, but I don’t believe talking about a specific Streamer accomplishes that. In addition, as already mentioned, we don’t have any insight into Player/Streamer specific information, including deposit methods and if deposits at the Casino are real or not. So why did we decide to share Roshtein’s big win video on our social media? It happened simply because our marketing department thought it was impressive and saw it as a good opportunity to showcase a big win on one of our games. The idea was to start sharing more big win videos over time. Then why did we decide to remove it? Well, we received some complaints from other Streamers and we don’t want to be seen as favoring one Streamer over the other, we want to support all Streamers equally, therefore, we decided to remove the post from our social media. But this should, in no way, be seen as a confirmation of anything. As I have already mentioned before, we don’t have that kind of Player information available.
Welcome back Dan. Just going to comment on those two things

Firstly, question 2, nice way to answer it without actually answering the question. You could have just said 'yes'.

Question 5. I'm sorry, that makes no sense. Surely if you are going to feature big wins then it doesn't make a blind bit of difference if he is the first one you feature, as other streamers hit big wins, they would be featured too. If you did it for the reasons suggested then you are pretty much saying streamers control your advertising. You could have also used the screenshot without mentioning a streamers name.
 

danofthewibble

Senior Member
Joined
Jan 2, 2018
Location
UK
Welcome back Dan. Just going to comment on those two things

Firstly, question 2, nice way to answer it without actually answering the question. You could have just said 'yes'.

Question 5. I'm sorry, that makes no sense. Surely if you are going to feature big wins then it doesn't make a blind bit of difference if he is the first one you feature, as other streamers hit big wins, they would be featured too. If you did it for the reasons suggested then you are pretty much saying streamers control your advertising. You could have also used the screenshot without mentioning a streamers name.

I think he's saying with Question 5 that as there was "questions" over that win from the streamer's peers, they removed it from the marketing. Which is fairly sensible, as these things go.
 

danofthewibble

Senior Member
Joined
Jan 2, 2018
Location
UK

Man, I love Billions.

Here's a question for @Dan_Pragmatic though; do Pragmatic give funds to any casinos for marketing purposes? It's undeniable that a lot of streamers play almost exclusively Pragmatic games, so it does suggest that there is some kind of promotional transaction taking place. Now, fair enough you have no direct relationship with the streamers, but you of course do have a relationship with the casinos.
 

colinsunderland

Experienced Member
webmeister
MM
Joined
Jan 28, 2016
Location
uk
Man, I love Billions.

Here's a question for @Dan_Pragmatic though; do Pragmatic give funds to any casinos for marketing purposes? It's undeniable that a lot of streamers play almost exclusively Pragmatic games, so it does suggest that there is some kind of promotional transaction taking place. Now, fair enough you have no direct relationship with the streamers, but you of course do have a relationship with the casinos.
They pay streamers directly. There is evidence of that online where streamers have said they've been approached by them with that offer.

I think he's saying with Question 5 that as there was "questions" over that win from the streamer's peers, they removed it from the marketing. Which is fairly sensible, as these things go.

we don’t want to be seen as favoring one Streamer over the other

Thats what he said the reason was, not sure where you got your conclusion from but it doesn't read like that to me :confused:
 

colinsunderland

Experienced Member
webmeister
MM
Joined
Jan 28, 2016
Location
uk
Q2: Do we pay Streamers to promote our games?

A2:
Pragmatic Play was one of the early supporters of the Streamers. We help Streamers with promotions, tournaments, marketing material, etc. to give them a better product for their viewers and to help small Streamers off the ground. Of course, we look at Streamers as a great way to promote our games and get more exposure. Same as any other company that chose to support Streamers. We look at forums the same way and it is important to know that we don’t, and we would never, cover anyone’s losses. Covering losses would not make any financial sense for us, as Casinos earn most of the money on losses, Pragmatic Play only licenses the slots to Casinos for a small % of what the Casinos earn on our slots.
So I've put this list in another thread, but thought I would put it here too.

youtube . com/c/ProdigyDDK/videos
youtube . com/c/Fossy/videos
youtube . com/c/WatchGamesTV/videos
youtube . com/c/Drewy/videos
youtube . com/c/TCKEntertainment/videos
youtube . com/c/AyeZee/videos
youtube . com/c/XposedTwitch/videos
youtube . com/c/JuicyFruityyy/videos

They are all playing on $10000-$30000 bonus buys. They all play, almost exclusively, Pragmatic Play slots. They all play at casinos that don't exactly have a great reputation when it comes to paying players. Are you trying to tell us it's because your games are so great that all the streamers doing bonus buys of that amount are playing your games and almost no others? That there is no financial incentive for them to do that?
 

Guntis

Senior Member
Joined
Dec 29, 2017
Location
United kingdom
View attachment 153733

So, I've been doing some more research on this guy.. All signs point back to the "owner" of Roobet named "Howie" who funds these nimrods accounts with $1000 and the streamers get 25% of the profits and viewers 5%. Apparently it's called the "Howie Deal".

I don't know exactly how Pragmatic Play has a part in the "Howie Deal", but surly they have some kind of hand in these fake streaming videos...

I wish Roobet disappeared to be honest. It just all seems so damn rotten to the core. I also wish Pragmatic Play would just clear the air instead of answering in tiny moderation and never coming back to answer all other serious inquiries.

You missed out Pam :D

8.png
hxxps://medium.com/the-capital/roobet-casino-review-e0caa15495ae
 

Dan_Pragmatic

I-Gaming Industry Representative
Joined
Oct 1, 2018
Location
Manila
Welcome back Dan. Just going to comment on those two things

Firstly, question 2, nice way to answer it without actually answering the question. You could have just said 'yes'.

Question 5. I'm sorry, that makes no sense. Surely if you are going to feature big wins then it doesn't make a blind bit of difference if he is the first one you feature, as other streamers hit big wins, they would be featured too. If you did it for the reasons suggested then you are pretty much saying streamers control your advertising. You could have also used the screenshot without mentioning a streamers name.
Hi @colinsunderland

Thanks, happy to be back :)

Regarding question 2, I would like to expand further on the collaboration between Pragmatic Play and Streamers

What we have done to support Streamers: Firstly, we have collaborated with Streamers where we sponsored tournaments or events organized by these Streamers. This form of sponsorship is something we highly favor, because the prizes, either cash or merchandise, go directly to the viewers. Secondly, we have provided some financial assistance to relatively new streamers, to get them started. This would usually be amounts of up to 1,000 euro a month, just to help them to cover expenses until they would be on their feet. Third, we have assisted Streamers by providing merchandise for their stores, again knowing this merchandise will eventually be rewarded to the viewers.

What we are doing now: For the last 12 months already we have significantly reduced the supporting activities for Streamers, mainly because the Streamer business has grown and matured a lot, many more Casinos are involved now as well. Streamers do not really need our support anymore.

In response to the question about the Big Win video we shared on our social media. You are right, we could have added more big win videos of other Streamers as well, to not favor one Streamer over the other. We considered it, however we were not sure it would solve the problem. There are a lot of Streamers today, it would be very hard to give all of them equal exposure and to manage all that. So we decided the easier way for us is to simply not promote any Streamers on our social channels. Also, removing the Streamer name, or any information, in a big win video is something we want to avoid, as we always want to ensure the authenticity of the video.


Thanks for the feedback Colinsunderland, I hope my answers helps.

Br,

Daniel
 
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