QuatroCasino (aka CasinoRewards ) VS momchildobrev

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My name in CasinoRewards account is/was Momchil Dobrev.
My name in Moneybookers account is Momchil Dobrev, always been this way.
I never change it simple because i cannot do it even if i want.
I am 100% sure that Renne lied(about changing my name), and its matter of time to prove that.I am not trying to offend somebody.I am not trying to attack somebody.
My question is, if(for me its when) i prove that i have never changed my name, will i get my money back?My question is to Renee, Max, Bryan or whoever is looking to this case from CasinoRewards.
Thanks
 
hello

I hope really you will get your money cause Casino Rewards its a serious group i think and when i was playing years before i request a withdrawal without sending any document and i request several withdrawals and money were processed normally after 2 days of reverse withdrawal.....

I understand your Honestly but try to be patient, you deposit only 1 Eur so if you dont get nothing you actually did not lose nothing right.... ?

Online casinos are only a Bad place where to gamble but people like it....
It is called " Entertainment " and for that gamblers " pay " alot.....
they pay TIME, they pay CASH, for that " entertainment " include here all the problems of your nature etc etc etc.....

Cheers
 
I'm sure they (Max and Bryan) will help you the best they can if it turns out that CRs representation of things is not entirely accurate.

I would be cautious of calling the rep a liar if I were you. It may all be a misunderstanding, and remember she is probably just relying on information from their "fraud department". They make mistakes too, just like everyone else.

Now I'm ready for some evidence :D

Freddy
 
Find it VERY interesting, that the rep was able to change their moneybookers account name, just yesterday, as she put it. Must be a purdy special account she has.
This doesn't smell good at all, and the OP is being threaten left and right, and pretty much HE is being accused of lying ? What am I missing ???
I have no idea what's up or down in this case, but as they say ... if it smells like shit, there's a pretty good chance, that it is.....
 
We could also predict more accurately if we knew when the OP was accused with the fact that he has different names on MB and on CR. If we knew the date we could calculate whether he had time to change name at all and we could predict the outcome already more or less about this name change issue....
 
IMO the rep Renee is being treated with disrespect by those who should know better.

It is little wonder that many reps do not get involved in threads and attempt to assist members.

There is no love lost between myself and casino rewards, but it seems that everyone is assuming the OP is in the right without seeing any of the evidence. Even stranger, is that some of the same people are those who accuse others of assuming the casino is always in the right.

@momchil - I don't know why you are still posting. In other cases when members continue to post when they have been asked to refrain, their PAB has been cancelled. You should consider yourself fortunate up to this point, but I recommend that you take the advice given to you by Max and Bryan.

It's also important to note we are talking about $550 here. It's peanuts to the casino, so I don't see why they would go to such lengths to confiscate winnings without good reason.
 
@momchil - I don't know why you are still posting. In other cases when members continue to post when they have been asked to refrain, their PAB has been cancelled.

Just to be clear, there is no PAB here. Although it may not be particularly wise for him to keep posting as he has -- digging the hole deeper as it were -- he's perfectly free to do so.

As it happens I have heard back from the casino people in detail and will be taking action on this as soon as I've had a chance to discuss it with Bryan.
 
Ok,
I finally received the answer from Moneybookers:
This is the email printed:
You do not have permission to view link Log in or register now.

This is the email not printed:
You do not have permission to view link Log in or register now.

This is the email printed and not printed viewed through different browsers:
You do not have permission to view link Log in or register now.

If you still think that these photos could be fake, you have the Ticket of the conversation which is 150717540 so you can ask the support about the truth of this conversation.
Oh yes... and this is the PM from Renee:
Expired Image
Somebody is lying, but who?I ll let you decide by yourself.
Thanks
 
We could also predict more accurately if we knew when the OP was accused with the fact that he has different names on MB and on CR. If we knew the date we could calculate whether he had time to change name at all and we could predict the outcome already more or less about this name change issue....
I posted this thread like 3-4 days after my account was locked.I tried to contact CR, wanting a proof, through their email but it was pointless so thats why i opened the thread.
 
Somebody is lying, but who?I ll let you decide by yourself.

As Bryan has said, you'd be well advised to cool it with the "she's lying" stuff.

A couple questions for you: do you have more than one Moneybookers account? Do you move money between your MB account(s) and another player's?
 
@momchil - I don't know why you are still posting. In other cases when members continue to post when they have been asked to refrain, their PAB has been cancelled. You should consider yourself fortunate up to this point, but I recommend that you take the advice given to you by Max and Bryan.

It's also important to note we are talking about $550 here. It's peanuts to the casino, so I don't see why they would go to such lengths to confiscate winnings without good reason.
Well i dont`t know about you but 550 EUR are not "peanuts" for me.
And what is going to happen if everyone who is cheated for a small amount of money close its eyes and never say a word?I mean i know that I probably will never get back MY money(because they are mine, not casinos` money), but I am pretty sure that by posting these threads, proving that the casino is not right i will make really bigger damage to them (from these 550 eur) .
 
As Bryan has said, you'd be well advised to cool it with the "she's lying" stuff.

A couple questions for you: do you have more than one Moneybookers account? Do you move money between your MB account(s) and another player's?
Could you please quote me where i am saying that "She`s lying" , all I said is that I am letting you to decide who is lying.
No i have just one Moneybookers account.
Ive been sending money from one MB to another, but that is the point of Moneybookers.com right :) .The problem is not comming from Moneybookers, it is comming from CasinoRewards.
I posted the thread in 5-6 different casino and poker forums and a few members contacted me saying that when you win money without really investing any money in the casino, your account will often be locked with a dummy reason.
I believe this is the case here.
 
I posted this thread like 3-4 days after my account was locked.I tried to contact CR, wanting a proof, through their email but it was pointless so thats why i opened the thread.

This proves you did not change your name at Moneybookers. However, if you deposited from an account not owned by yourself, and then withdrew to this Moneybookers account, it would look like you had changed your name on it. If you DID deposit the €1 from an account not owned by yourself, this would be a violation of casino terms, and would also lead to your play being void.

As for getting your money back, this would be €1, which CR could send you as a €1 coin by post to the address registered on your account.

If you are not satisfied with what Max and Bryan decides, you should take the matter up with eCogra, but they too require complainants not to post in public about the dispute until it has been resolved.

From your screenshot, I see you have the "something for the weekend" offer from CR, which would indicate you are a regular player at their other sites, since you would NOT get this if you were merely bonus hunting their welcome boni.

Renee has put her foot in it somewhat, as I think she is thinking of changing the EMAIL on a Moneybookers account, rather than the NAME. This would be easy to do, and would have no bearing on the validity of the player's identity.
 
May be now is the time to say that i deposited this 1 EUR through my debit card - VISA Electron, but there is no option in CasinoRewards to withdraw to my bank account(because I am from Bulgaria and CR is not supporting banks in Bulgaria) so I asked them, am I allowed to withdraw to my Moneybookers account.And they let me do that.I am even keeping the live chat log from this conversation.
 
Could you please quote me where i am saying that "She`s lying"

Sorry but I think you are being cute here, it seemed pretty obvious to me that you were calling her a liar based on the evidence you presented.

I've been sending money from one MB to another, but that is the point of Moneybookers.com right :)

That's not what I asked, I asked if you'd been moving money between player accounts, in particular yourself and another player at the same casino or same casino group.
 
That's not what I asked, I asked if you'd been moving money between player accounts, in particular yourself and another player at the same casino or same casino group.
I have no transactions in my Moneybookers for like a month, simple because i avoid using it.Its easier and with less taxes when i am using my VISA.Depositing and withdrawing.
So i havent moved any money between players of the CR accounts.
 
As I said, I have sent the info to Max. He will get back to me if he thinks I'm lying and will ask me for the proof he requires which I will give to him.
As I mentioned in my last post, please contact eCogra if you feel that the result of this situation is not correct.
Cheers
This is also PM from Renee.
So max could you please show us now the proof that i changed my Moneybookers name?
 
Could you please quote me where i am saying that "She`s lying" , all I said is that I am letting you to decide who is lying.
No i have just one Moneybookers account.
Ive been sending money from one MB to another, but that is the point of Moneybookers.com right :) .The problem is not comming from Moneybookers, it is comming from CasinoRewards.
I posted the thread in 5-6 different casino and poker forums and a few members contacted me saying that when you win money without really investing any money in the casino, your account will often be locked with a dummy reason.
I believe this is the case here.

By stating that someone is lying you are inferring that your opposite number is lying. That's what my teacher taught me when I was at school.Sheesh. Max just wanted you to cool down a bit and Nifty has a point in stating that $550 is only peanuts to the CR group meaning they probably wouldnt go to such extremes to hoard such a relatively trivial sum. Nifty never said that the amount is not important to you.

You are not doing yourself any favours in blasting members/mods who try to contribute to this thread. Simply because they dont agree with some of your actions is no cause for your antagonistic attitude.
 
This is also PM from Renee.
So max could you please show us now the proof that i changed my Moneybookers name?

A couple of things:
  1. you should have a look at our Forum Rules because you'll see that posting Private Messages is not a good idea.
  2. I said we'd review your case given the info we have from Renee and make our decisions. That process is underway now. When we've made our decision you'll be one of the first to hear of it.
 
There was a simple misunderstanding between Renee and the fraud team - they said momchildobrev had posted a screenshot of his MB account and that the "name had changed". This was not a actual "name change", but this dweeb had posted another MB account (a second one that he was trying to send funds to) thus the name had changed.

So to momchildobrev:

Liar liar pants on fire.

Go take it to eCOGRA - and good luck with that. :p

Bye.
 
By stating that someone is lying you are inferring that your opposite number is lying. That's what my teacher taught me when I was at school.Sheesh. Max just wanted you to cool down a bit and Nifty has a point in stating that $550 is only peanuts to the CR group meaning they probably wouldnt go to such extremes to hoard such a relatively trivial sum. Nifty never said that the amount is not important to you.

You are not doing yourself any favours in blasting members/mods who try to contribute to this thread. Simply because they dont agree with some of your actions is no cause for your antagonistic attitude.

Confiscating 500 usd from thousands of players is in no way a trivial sum for Casino Rewards. And that is what Casino rewards are doing for years.
 
Confiscating 500 usd from thousands of players is in no way a trivial sum for Casino Rewards. And that is what Casino rewards are doing for years.
Bullshit.

Don't start making accusations like this before you have the evidence to back this up.

No one stole anything here. This was clearly a fraudster at work.
 
Thanks for the ban.This is my last posts in this thread so i Hope you will not delete it.
You pretty much showed me that you are scared of me.It was very nice from you to not even give me the right to defend myself.
But of course why would you give me this chance.Its me against the Casino Giant thanks to who you are earning money, right?You do not care who is right and who is wrong, you are just forced to protect the hand that is feeding you :)
Here is what i will say.
I have only One Moneybookers account.I withdraw to this Moneybookers account and you have no proof that i requested the cashout to different moneybookers account.If you do have a proof, PLEASE tell me to which moneybookers account i requested the cashout.PLEASE do it, PLEASE.If you dont want to make it public you can tell me to PM or to my email, you got it.
Dear Casinomeister why dont you ask yourself even for a once, why would i request cashout to a different moneybookers account, when i have my own MB account that is verified?I mean this is ridiculous even to think about it.
At first it was "You changed your name, and dont say its not possible, because i changed my name yesterday" :D :D :D .As soon as i proved that i have never changed my name, i get banned from your forum :) :) :) .And you created another reason why I was banned and why my account in CR was locked.Ok Prove it.Please send me proof!PLEASE!I dont want a lot, i just want to be treated as an equal member of this community.
If you give me time, i will easily ask Moneybookers to confirm that I have no other MB.Also if you unlock my QuatroCasinio account i can easily prove that i requested the cashout to my only Moneybookers account :) .
I am really offended and I dont realy care about these 550 EUR anymore.Here is what i am going to do and i really hope that you will forward it to the CasinoRewards support.Since I was treated like a shit from CR and the Casinomeister owner.I will continue posting in every single gambling forum about my issue.I think I am in my right to do that unless you send me proof that i am in wrong, a proof that i am pretty sure you dont have.A few members contacted me telling me their stories and how they were also cheated from different casinos(including CR) so i will ask them to help me developing my campaign.
Yes I am pissed!And since i can prove that CasinoRewards is not honnest network and since you cannot prove that I am not honnest member, I believe people will trust me.
And at last: remember, I wanned to make this conversation public, you are the one who tries to cover it.Why?
Thank you and have a nice day.
 
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