tszpara, the answer to your question is yes others have had problems, infact probably about 99% of the people who have ever played there, they are part of the virtual group of casinos, see the other thread in section about virtual and do a search on these forums for prism and virtual, i'm sorry but you wont like what you will find out.
as to gettting paid, well to put it quite simply, you are never going to see your money again, i see that on another thread your having problems with another casino, i suggest you stick to the meisters list of approved casinos in future. i learnt this the hard way myself,before i knew about casinomeister, when the first casino i ever played at ripped me off, that casino was cirrus (another member of the virtual group).