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Pokerstars Account frozen / no support

Discussion in 'Casino Complaints - Bonus Issues' started by monika777, Nov 3, 2017.

    Nov 3, 2017
  1. monika777

    monika777 Newbie member

    Location:
    Maspalomas
    Hello,

    i did register at PokerStars on Halloween Evening (31th) and i did deposit with my credit card directly some euros.
    After i did that my account got immediately frozen. In same time i got the information to send copy of passport & CO. to them.

    Till today no reaction, not even an answer or confirmation of them. Im new in online gaming so my question is if this
    is normal? There is no phone number to call, to emails they dont respond :(

    Greetings from Spain

    Monika
     
  2. Nov 5, 2017
  3. illu88

    illu88 Experienced Member webby MM webmeister

    Location:
    Aachen / Germany
    you can try twitter , FB etc.


    You must register/login in order to see the link.


    You must register/login in order to see the link.


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