Venting Playojo scam?

[triplejjj]

Hello, they restricted my account before telling me then took my deposit and took more than 3 days of constant messaging to be informed about this. All because i made a review on a site criticizing them. By definition in the oxford dictionary they are a scam. Also before the representative comes flaming about its only 50 spins i do not want the spins i deposited for anymore, i just would like to make it well known you are a scam casino. I would like to see the comments i made. after they told me they restricted my account i called them useless c***s.

 

[jasonuk]

Oh dear... so they possibly restricted your eligibility for promotions based on your conduct elsewhere, and you sign up here and... do the same thing again? ?

If you have a complaint active (e.g. via resolver), then the chat agent may not be able to help you because it'll be dealt with by a more senior (and possibly detached) team. There is an active rep here - @EGO - for PlayOJO you could have contacted, but that doesn't appear to be what you came here for...

 

[The Dude]

I bet there is a clause somewhere in their terms that states:

14.II.a: If the client (player) calls us c***s, we reserve the right to kick 'em to the curb.

I know it was there at one time, perhaps they removed it.

 

[brianmon]

With the lowest RTP of any UKGC-licensed site (and the rest of the Skill-on-net sites), they're pretty close to scammers

 

[triplejjj]

Oh dear... so they possibly restricted your eligibility for promotions based on your conduct elsewhere, and you sign up here and... do the same thing again? ?

If you have a complaint active (e.g. via resolver), then the chat agent may not be able to help you because it'll be dealt with by a more senior (and possibly detached) team. There is an active rep here - @EGO - for PlayOJO you could have contacted, but that doesn't appear to be what you came here for...

Technically yes, i made a trustpilot review and from their they restricted my account. Just making lots of posts on lots of forums so people know its a scam. I do not care about The free spins i would never play this casino again due to the scams.

 

[Lemon]

With the lowest RTP of any UKGC-licensed site (and the rest of the Skill-on-net sites), they're pretty close to scammers

It says Book of Dead is 96.21% on Playojo, whereas William Hill is 91.25%. I know where I'd rather spend my money...

 

[The Dude]

Technically yes, i made a trustpilot review and from their they restricted my account. Just making lots of posts on lots of forums so people know its a scam. I do not care about The free spins i would never play this casino again due to the scams.

So you just joined this forum to give them bad publicity? Again - you might be breaching our forum rules.

1.11 - Please do not exploit this board to promote your own personal agenda: If the moderators (and members) feel that you are harassing members with agenda laden posts, or consistently ragging on a casino that did you wrong, etc., you might be counseled by the admins of the site (like me) and/or your account may be suspended. If you have a crusade to lead, there are plenty of domain names out there that you can purchase and create your own personal whinge site. Casinomeister's forum is not the place to do this.
Forum Rules

 

[brianmon]

It says Book of Dead is 96.21% on Playojo, whereas William Hill is 91.25%. I know where I'd rather spend my money...

Take a look at MGS and Netent games. I closed my accounts with them, so I can't look.
In fact, I closed my accounts when IR and TSII were dropped to 92% and IIRC DOA was 90.xx%

 

[Lemon]

Take a look at MGS and Netent games. I closed my accounts with them, so I can't look.
In fact, I closed my accounts when IR and TSII were dropped to 92% and IIRC DOA was 90.xx%

Starburst - 96.1%
Gonzo's Quest - 96%
Immortal Romance - 96.86%
Dead or Alive - no mention of the RTP% in the review

I haven't got an account there but some games show the RTP% in the info/review. A lot of them don't have reviews though.

 

[brianmon]

Starburst - 96.1%
Gonzo's Quest - 96%
Immortal Romance - 96.86%
Dead or Alive - no mention of the RTP% in the review

I haven't got an account there but some games show the RTP% in the info/review. A lot of them don't have reviews though.

Seriously? You'd rely on figures from a review?
I would think those figures were the original ones from years ago, before any casino started using the lower RTP versions
No doubt those reviews haven't been changed since they were first written. It's not like it's never happened before with other casinos.
The ONLY way to check RTP is through the game's help file. That's where I got my figures from (before I closed my account)

 

[maxd]

Technically yes, i made a trustpilot review and from their they restricted my account. Just making lots of posts on lots of forums so people know its a scam. I do not care about The free spins i would never play this casino again due to the scams.

You've given no evidence to support your "they are a scam" claims. All you've told us is they've denied you any further freebies. Given that you're making it your purpose to slag them off wherever possible I'd say that under the circumstances they'd be remiss if they did give you freebies. Who rewards a hater with prezzies? Not to mention a foul-mouthed hater who apparently -- judging from your Trustpilot comments -- hasn't been able to complete the KYC required in order to withdraw.

Sounds to me like you're trying to force the casino to pay you by being nasty in lieu of completing the required procedures. If that's an accurate description of the situation then I'd say "kudos to Playojo" and I hope they stick to their guns.

- Max

 

[triplejjj]

I mean I've given evidence they restricted my account without telling me for a review that never badmouthed just criticized on how poor of an experience i have had like only being able to do single withdrawals. please dont make out thats the reason i am claiming i have been scammed. After being scammed i then insulted them. I deposited with a kicker code messaged chat and emailed them and got ignored. then deposit with the code again then same thing happened. i had to message them on facebook to get a reply. Please tell me what evidence i can upload to proof that this is real and they indeed did scam me. i can upload anything relevent.

 

[The Dude]

I mean I've given evidence they restricted my account without telling me for a review that never badmouthed just criticized on how poor of an experience i have had. After being scammed i then insulted them. I deposited with a kicker code messaged chat and emailed them and got ignored. then deposit with the code again then same thing happened. i had to message them on facebook to get a reply. Please tell me what evidence i can upload to proof that this is real and they indeed did scam me. i can upload anything relevent

What exactly do you want here? There is no problem that I can see that needs resolving. You were a disgruntled player who complained about their service, and they showed you the door? What's the big deal? It's like you've never been 86'd before.

Just put on the big boy pants and come to terms that no one owes you anything. Just take it on the chin and move on.

 

[triplejjj]

Nice and blunt i like it. Naturally its just a thread stating that playojo is a scam but you kept messaging making wrong assumptions so im merely replying correcting you about what actually happened and not your guess. It seems you have to retort to insulting. So whilst you have an incorrect blatantly bias review and opinion on the matter why are you continuing to defend your "internet friend" because you seem to not have a gag reflex.

 

[maxd]

Nice and blunt i like it. Naturally its just a thread stating that playojo is a scam but you kept messaging making wrong assumptions so im merely replying correcting you about what actually happened and not your guess. It seems you have to retort to insulting. So whilst you have an incorrect blatantly bias review and opinion on the matter why are you continuing to defend your "internet friend" because you seem to not have a gag reflex.

"you have to retort to insulting"? Are you serious? This coming from the person who started off calling people "useless c***s"? And now says we're "blatantly bias" and that the only reason we were questioning your motives is that we were protecting our "internet friend"? Why stop there, the day is young.

Oh, just for the record, you started your original Trustpilot review of the casino with "Scam company". That's not exactly in keeping with your claim that you "never badmouthed just criticized". Your creative story-telling and seemingly groundless outrage is what has many of us looking askance at your claims in the first place.

Anyway, complaints about not getting the bonus you wanted justify none of this. If you have a _real_ issue with Playojo then why not file a real complaint. I offer my services. A guide to getting started is here: How to submit a Player Arbitration (PAB) Ticket - Casinomeister Forum .

- Max

 

[triplejjj]

no point arguing over. it when you are wrong. I made that review after the fact.

 

[maxd]

... I made that review after the fact.

Not according to your own statement on Trustpilot:

Anyway, I think we've made our point: you're on a mission here and you won't let facts or the truth stand in your way. Good luck with that.

- Max

 

[jasonuk]

The sad part is, there's probably a legitimate concern in there...

I appreciate that we take those collective reviews with a pinch of salt given the nature of such platforms, but stripping away all the rigged games and conspiracy theories, a lot of people are complaining that:

a) they can't reach a customer service agent in a reasonable amount of time,​

b) they are being asked for documents at time of withdrawal - which is curious when their own terms, dated 2023-04-20, state (emphasis added):​

7.7) Prior to being able to deposit or gamble we will attempt to verify the details you provided during registration using an automated service. If the attempt fails, you will be required to upload (via the Upload Docs page) a copy of your ID and a recent Utility Bill. Only after we verify these documents will you be able to deposit or gamble.​

- additionally, the

You do not have permission to view link Log in or register now.

on the topic states (and tallies with #7.7):​

What not to do: players must not be asked for information at the point they request a withdrawal from their account if the operator could reasonably have asked for this information at an earlier time.​

c) not being given clear guidance and/or progress of the verification process.​

​

... and for me, those would be genuine concerns - particularly as players have reported playing the winnings back, which makes the document trap a stealth reverse mechanic. Sadly, unlikely to be resolved in this thread given the conduct of the OP.

 

[maxd]

Good points all. I'll invite @EGO to comment but I can understand that this might not be the place they'd prefer to discuss such matters.

- Max

 

[triplejjj]

Not according to your own statement on Trustpilot:

View attachment 184887

Anyway, I think we've made our point: you're on a mission here and you won't let facts or the truth stand in your way. Good luck with that.

- Max

max you are making stuff up. that is not my review. I have never used the word amending. please can you link to that.

 

[triplejjj]

I need to clarify everything because for some reason max is either making stuff up or is genuinely confused and clueless. I made a review on Trustpilot saying that the veification speed for is horrible and that the online chat is horrible. You can only make 1 withdrawal a time which takes over 24 hours on processing alone. Then i made a deposit with a kicker code. I did not receive my free spins i messaged chat and they ignored me. I I then deposited again 8 hours later whilst using the kicker code again, It did not credit me the spins. So i go on trust pilot and there was a reply to my original review saying to message them on facebook. So i message them and they said they would give me it as a good will gesture because they said the kicker code wasnt applied both times then they took 24 hours to say, The facebook message there saying they had restricted my account due to a comment. I then changed my trust pilot review to Playojo scam casino because it genuinely is. Then i made a post here and then that max went all in in defending playojo making stuff up intentionally getting facts wrong. Screenshotting reviews which have nothing to do with me.

 

[maxd]

max you are making stuff up. ...

There is always a possibility that I've attributed the wrong TP review to you. What isn't happening -- and you should know better than to suggest it -- is that I would post lies on our forums for the sake of ... I'm not sure why you'd think I'd do that but whatever, apparently you think I would. Anyway, no, I'm not making stuff up. Confused? Maybe. "Making stuff up", no.

Ok, more on this: are you "jake raddz" on TP and this is your review there?:

Another scam victim
Deposited with a kicker code active and i did not recieve my free spins ...

If so then my apologies, I had attributed the wrong TP review to you. Please confirm and I'll go back and make sure my previous posts make that clear.

That said -- and assuming I have now correctly identified your TP review -- you did start your review by saying "Another scam victim" and went on to say "this is an established scam site". So again, not exactly in keeping with the "never badmouthed just criticized" claim you made earlier.

- Max

 

[triplejjj]

Yes that is my review. But the review you poorly screenshotted was not mine. I did state in my original review that they only allow one withdrawal at a time. which is true. I badmouthed them after the fact. I mean chronologic matters here. I didn't badmouth them then they restricted my account the restricted my account so i badmouthed them. My original review said nothing of them being scammers just gave them 1 stars and facts about the site like up to a week to verify documents, one withdrawal at a time. email seems to be inactive and chat replies in 8 hour intervals it seems. At the end of the day i deposited with a code they restricted my account without telling me, do i care to get it resolved, nah i genuinely just believe they are uncapable. I mean surely if you were confused you would clarify rather than trying to discredit me as a liar?

 

[triplejjj]

Also thank you for the bogus header. since i have asked which further evidence i can provide. you mention nothing but lie and make things up. I am truly mind blown. Thank you for not deleting the thread though. I have just realized through previous post made by moderators that this forum site is almost like an affiliate in a sense. Now i understand your stance and the lies on the matter.

 

[maxd]

... I mean surely if you were confused you would clarify rather than trying to discredit me as a liar?

Not sure what you are on about given what your TP review actually says but I'm not sure it matters now anyway. You don't like PlayOjo, we get it.
We've found them to be reasonably responsive to player complaints and fairly quick to settle them. Maybe you get that, maybe you don't.
Clearly you should be playing elsewhere and that appears to be fine with pretty much everyone involved.
And kindly leave off with the "you lie and make things up" BS. Persisting with that will not end well.

- Max

 

[triplejjj]

Sorry, You seem to be misunderstanding me. By definition playojo scammed me. i do not care to get it resolved i would just like it to be known that they scam. Instead you try to defend them. And try to say im a liar. They have scammed i just wish that to be known. they did and you put a bogus header on my thread? if you can elaborate on how its bogus since if you are struggling to understand the definition of words so you know it means not genuine or not true. what have i said which is not genuine or not true? please do not make a fake poorly taken screenshot.

 

[maxd]

Okay, enough with the hostility. I did not make a "fake" screenshot, I mistakenly took the "David Smith" review from 06 June to be yours and screenshot a part of that that I thought was relevant to the issue at hand. That's not a "fake" that's a mistake, big difference.

I have not suggested you were a liar. I have said that you've been calling PlayOjo a "scam" since the beginning -- as far as one can determine -- contrary to your claim to have "never badmouthed just criticised". The point, whatever the timeline may be, is that you are doing everything you can to discredit the casino -- please recall that you started by calling them "useless c***s" and made it clear that you were "making lots of posts on lots of forums" -- and for what? Because "they restricted my account without telling me" and (apparently) didn't give you a bonus or something?

The issue is that your hostility and abuse is WAY out of proportion with the facts of your case, as far as can be determined from what you've said and done thus far. As previously mentioned, if you think you have a real case against PlayOjo then file a PAB. That's where you can make your case and present whatever evidence might be relevant. Otherwise you're just raging on against them for no good reason -- or so it seems -- and as Casinomeister has pointed out, that's a violation of the Forum Rules.

So here's the bottom line:

1. if you want to prove your case against the casino then file a PAB, otherwise you've said your piece and enough is enough.
2. if you keep banging on about this contrary to the warnings you've been given you will find that your posts will be Moderated, meaning they'll have to be approved by a moderator before they appear on the forums. Any further posts on this particular subject will likely be discarded without further comment.
3. if you keep trying to discredit Casinomeister in general or me in particular with your false statements that I "lie" and "make stuff up" and so forth you'll simply get the boot: see Forum Rules item 1.19.

Hopefully that's clear and you will chose a reasonable path forward.

- Max

 

[triplejjj]

i will address your points. Okay, enough with the hostility. I did not make a "fake" screenshot, I mistakenly took the "David Smith" review from 06 June to be yours and screenshot a part of that that I thought was relevant to the issue at hand. That's not a "fake" that's a mistake, big difference.
how so? everything i have stated has been fact, you chose to come to different understanding and tried to connect the dots incorrectly. Then try to discredit me. Their is a different regardless of a mistake or not your intent was purely to discredit me.

" The point, whatever the timeline may be, is that you are doing everything you can to discredit the casino -- please recall that you started by calling them "useless c***s" and made it clear that you were "making lots of posts on lots of forums" -- and for what? Because "they restricted my account without telling me" and (apparently) didn't give you a bonus or something? "

If you are admitting that me sharing my experience is discrediting the casino then by you are acknowledging that they scammed me then i abused them. timeline does matter. I dont care for the free spins. The fact i deposited for them and was not awarded them whilst at the same time ignoring me. Is enough to warn others that you may be scammed like i have, Honestly im not being hostile. your input into this thread has been nothing but brain rot. All you have done is misunderstood and make false claims justifying what the casino has done. When in fact you know nothing of the matter even though i told you everything. Yet you claim this to be bogus?

Simple question how is it bogus if everything i said is documented and fact? Can still upload chats with the casino, deposit history etc. I have a theory that you are connected to the casino and they do affiliate like offers so you are trying to keep propping up a genuine scammer because you have some kind of affiliation with them. Is this true? Hence tagging the post as bogus to make it looked like they never scammed?

just read this, will be a lot easier for you.

I just noticed that after all of this you are not even reading the posts so me typing is pointless. you still dont know that i deposited via a deposit bonus with a code, they ignore me when i tried contacting them about it. i tried depositing again with the code it still never worked, then after days of trying to contact they say we restricted your account due to comments you made. due to a poor review. Thats it simple.

 

[triplejjj]

" Otherwise you're just raging on against them for no good reason " They scammed me, that is a good enough reason if their ever was one .id rather tell people they scammed me which they did. In the hope less people are scammed by them in the future.


1.11 - Please do not exploit this board to promote your own personal agenda: If the moderators (and members) feel that you are harassing members with agenda laden posts, or consistently ragging on a casino that did you wrong, etc., you might be counseled by the admins of the site (like me) and/or your account may be suspended. If you have a crusade to lead, there are plenty of domain names out there that you can purchase and create your own personal whinge site. Casinomeister's forum is not the place to do this.


So if i get scammed and call them a scammer im in the wrong but they can scam me and continue to be constantly promoted by this forum? Evidently i am wasting my time further replying here. As far as a dictatorship for a forum goes this is pretty good ive just been admonished for telling people that i got scammed by a casino with proof. so yeah.

 

[jasonuk]

Honestly im not being hostile. your input into this thread has been nothing but brain rot.

Accusing someone who has been dealing with player arbitration for more than a decade that their experienced opinion is "nothing but brain rot" is a bold play... ? Additionally, if you're "not being hostile" I dread to think what someone actually being hostile looks like.

Similarly, looking at their terms...

(12) We reserve the right to cancel promotions or reward offers, of any kind at any time, without prior notice. Any such cancellation will not affect an award already redeemed.

I dislike such catch-all terms, but their house and their rules. You posted the negative review, their choice to be petty and withhold promotions from you - that isn't a scam, as much as you want it to be. Perhaps they could have issued that set then cut you off, but the rules clearly state they don't have to give you prior notice.

Similarly, I can predict what is behind Door 3 of Monty's Max's Let's Make A Deal:

 

[triplejjj]

Accusing someone who has been dealing with player arbitration for more than a decade that their experienced opinion is "nothing but brain rot" is a bold play... ? Additionally, if you're "not being hostile" I dread to think what someone actually being hostile looks like.

Similarly, looking at their terms...

I dislike such catch-all terms, but their house and their rules. You posted the negative review, their choice to be petty and withhold promotions from you - that isn't a scam, as much as you want it to be. Perhaps they could have issued that set then cut you off, but the rules clearly state they don't have to give you prior notice.

Similarly, I can predict what is behind Door 3 of Monty's Max's Let's Make A Deal:

Honestly thank you for your response. the moderator was making mistakes which led to him making false accusations about me and posting irrelevant stuff that's why I say he contributed brain rot. The point about them being bias still stands. Simply its

12) We reserve the right to cancel promotions or reward offers, of any kind at any time, without prior notice. Any such cancellation will not affect an award already redeemed.

Technically i was never awarded the free spins in the first place for them to cancel it and it was not canceled. They simply blocked my account from receiving the rewards from promotions without telling me untill after i deposited and chased them up on it. whilst actively being shown promotions on my account. I mean they are in their right to not give me what they promised i get that.

but does that make the complaint bogus because if they told me that i couldn't receive promotions that would be fine because i wouldn't play their. The fact they done it secretly is one of the bigger issues i have and if they did not do that all this would be avoided.

 

[dunover]

Honestly thank you for your response. the moderator was making mistakes which led to him making false accusations about me and posting irrelevant stuff that's why I say he contributed brain rot. The point about them being bias still stands. Simply its

12) We reserve the right to cancel promotions or reward offers, of any kind at any time, without prior notice. Any such cancellation will not affect an award already redeemed.

Technically i was never awarded the free spins in the first place for them to cancel it and it was not canceled. They simply blocked my account from receiving the rewards from promotions without telling me untill after i deposited and chased them up on it. whilst actively being shown promotions on my account. I mean they are in their right to not give me what they promised i get that.

but does that make the complaint bogus because if they told me that i couldn't receive promotions that would be fine because i wouldn't play their. The fact they done it secretly is one of the bigger issues i have and if they did not do that all this would be avoided.

So if that was the case, why did you not simply withdraw the deposit after establishing they were not going to bonus you, and quit the site?

You state you made two deposits using a bonus code which wasn't actioned. Why was the issue not sorted on chat or by CS before the second attempt?

You clearly still wanted to gamble there after the bonuses were not applied as you didn't close the account and run. they have not 'scammed' you at all, at worst a small lack of communication if we take your version as gospel. Did they refuse to refund your deposits before you were 'scammed' into making them? I take it you lost them which I guess is the root cause of this antagonism.

So what are you actually trying to achieve here, apart from rubbing people up the wrong way? What do you think is an acceptable outcome for you and why? When you look into this in any depth, it's a pretty trivial issue.

 

[jasonuk]

Honestly thank you for your response. the moderator was making mistakes which led to him making false accusations about me and posting irrelevant stuff that's why I say he contributed brain rot.

He did make one, which he apologised for - but you have to appreciate your initial post is a country mile away from what would be considered reasonable conduct in this scenario. I can imagine a lot of businesses (thinking beyond gambling) would cease correspondence with you with that tone and behaviour.

Scam accusations are commonplace, and it's important for any player-focused community to distil actual scams and frauds from people crying wolf - in your case they've been petty but sadly it's allowed under their (rather wide) terms and conditions. If they had say also confiscated your deposits without fair reason, then there would be more concern.

12) We reserve the right to cancel promotions or reward offers, of any kind at any time, without prior notice. Any such cancellation will not affect an award already redeemed.

Technically i was never awarded the free spins in the first place for them to cancel it and it was not canceled. They simply blocked my account from receiving the rewards from promotions without telling me untill after i deposited and chased them up on it.

My reading of clause 12 is one step earlier in the pipeline - they are voiding your access to the promotion, rather than cancelling already awarded free spins. If you had received them, the second sentence is perhaps suggesting you'd have been allowed to keep them. Their behaviour isn't ideal in this situation either - but operators have a duty of care to their staff and thus do have to act aggressively when customers have verbally "abused them".

As @dunover says - what are you looking for here. If it's a smear campaign against the casino (door 2) or Max (door 3), then it's not going to end well and you'll end up moderated or booted. Despite everything said, Max has suggested the Player Arbitration (PAB) service is available - alternatively take it as a learning experience.

 

[The Dude]

i will address your points. Okay, enough with the hostility. I did not make a "fake" screenshot, I mistakenly took the "David Smith" review from 06 June to be yours and screenshot a part of that that I thought was relevant to the issue at hand. That's not a "fake" that's a mistake, big difference.
how so? everything i have stated has been fact, you chose to come to different understanding and tried to connect the dots incorrectly. Then try to discredit me. Their is a different regardless of a mistake or not your intent was purely to discredit me.

" The point, whatever the timeline may be, is that you are doing everything you can to discredit the casino -- please recall that you started by calling them "useless c***s" and made it clear that you were "making lots of posts on lots of forums" -- and for what? Because "they restricted my account without telling me" and (apparently) didn't give you a bonus or something? "

If you are admitting that me sharing my experience is discrediting the casino then by you are acknowledging that they scammed me then i abused them. timeline does matter. I dont care for the free spins. The fact i deposited for them and was not awarded them whilst at the same time ignoring me. Is enough to warn others that you may be scammed like i have, Honestly im not being hostile. your input into this thread has been nothing but brain rot. All you have done is misunderstood and make false claims justifying what the casino has done. When in fact you know nothing of the matter even though i told you everything. Yet you claim this to be bogus?

Simple question how is it bogus if everything i said is documented and fact? Can still upload chats with the casino, deposit history etc. I have a theory that you are connected to the casino and they do affiliate like offers so you are trying to keep propping up a genuine scammer because you have some kind of affiliation with them. Is this true? Hence tagging the post as bogus to make it looked like they never scammed?

just read this, will be a lot easier for you.

I just noticed that after all of this you are not even reading the posts so me typing is pointless. you still dont know that i deposited via a deposit bonus with a code, they ignore me when i tried contacting them about it. i tried depositing again with the code it still never worked, then after days of trying to contact they say we restricted your account due to comments you made. due to a poor review. Thats it simple.

You are a frog's breath away of getting the boot here.

Max is not just a "moderator" he is a chief administrator and our complaints manager. Telling him that his participation here is "brain rot" is enough to get the boot. Accusations that he is biased towards any casino is defamation in my opinion. You better have some evidence to back that up. Max has been officially dealing with player arbitration here since 2007. He has NEVER shown bias or favouritism towards any casino property. That is a fact. I have ensured that there is a disconnect between our advertising and PAB management so as not to taint any findings we have for or against a casino. This has been in place since the beginning. So if you think you can plant seeds that question our ability to be objective and fair, you better put the big boy pants on, because you will be dealing directly with me.

 

[triplejjj]

So if that was the case, why did you not simply withdraw the deposit after establishing they were not going to bonus you, and quit the site?

You state you made two deposits using a bonus code which wasn't actioned. Why was the issue not sorted on chat or by CS before the second attempt?

You clearly still wanted to gamble there after the bonuses were not applied as you didn't close the account and run. they have not 'scammed' you at all, at worst a small lack of communication if we take your version as gospel. Did they refuse to refund your deposits before you were 'scammed' into making them? I take it you lost them which I guess is the root cause of this antagonism.

So what are you actually trying to achieve here, apart from rubbing people up the wrong way? What do you think is an acceptable outcome for you and why? When you look into this in any depth, it's a pretty trivial issue.

You make a good point. After depositing the first time i could not withdraw because i had a withdrawal processing which takes more than 24 hours on that site. So had to wait and spent the deposit but that is not the problem. I was messaging the for 3 days before they responded on facebook because they were not active on the chat bot and email address. i have froze my account with playojo i cannot deposit or play there or ever will again. Also i am not an idiot i wouldnt ask a casino to refund. They done shady activity which i deem a scam. im just pointing it out lad. The problem is they restricted my account without telling me and still allowed me to make deposits for promotions.

 

[triplejjj]

You are a frog's breath away of getting the boot here.

Max is not just a "moderator" he is a chief administrator and our complaints manager. Telling him that his participation here is "brain rot" is enough to get the boot. Accusations that he is biased towards any casino is defamation in my opinion. You better have some evidence to back that up. Max has been officially dealing with player arbitration here since 2007. He has NEVER shown bias or favouritism towards any casino property. That is a fact. I have ensured that there is a disconnect between our advertising and PAB management so as not to taint any findings we have for or against a casino. This has been in place since the beginning. So if you think you can plant seeds that question our ability to be objective and fair, you better put the big boy pants on, because you will be dealing directly with me.

I mean I have elaborated on what i said and why i said it. Please retort me on why i am wrong. "

. He has NEVER shown bias or favouritism towards any casino property"

I will tell you what bias means since i believe you have made your own definiton again.

You do not have permission to view link Log in or register now.

or prejudice for or against one person or group, especially in a way considered to be

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. Which is how he treated me in defence of the casino. He accused me of lying and he posted false stuff to discredit me accident or not he done that.

Also since you are an affiliate and straight away accusing me of doing wrong, posting false information about discrediting me and swapping round the timeline to justify the casinos doing? If this is not bias then i am mindblown.

I apologise for calling it brainrot. it was not a mistake though. If i falsely started accusing people with fake evidence i would be booted from the site immediately. but you guys dont need to follow the rules i get it.

Boot me, I couldn't care less, only reason I'm replying is because i keep getting messages in my inbox about the thread.


I wanted to make it known that playojo scammed me by definition then mods jumped to their defence. all it is.i do not want it resolved. this is not a hate thread. its simply me sharing my experience and that they scammed me .


Please can you elaborate on how you have done this since i do not believe it to be true .

I have ensured that there is a disconnect between our advertising and PAB management so as not to taint any findings we have for or against a casino"

Since how your moderator went about the issue makes me feel otherwise. Also wouldnt it be illegal for you to be an affiliate posting propped up fake reviews?

 

[triplejjj]

You are a frog's breath away of getting the boot here.

Max is not just a "moderator" he is a chief administrator and our complaints manager. Telling him that his participation here is "brain rot" is enough to get the boot. Accusations that he is biased towards any casino is defamation in my opinion. You better have some evidence to back that up. Max has been officially dealing with player arbitration here since 2007. He has NEVER shown bias or favouritism towards any casino property. That is a fact. I have ensured that there is a disconnect between our advertising and PAB management so as not to taint any findings we have for or against a casino. This has been in place since the beginning. So if you think you can plant seeds that question our ability to be objective and fair, you better put the big boy pants on, because you will be dealing directly with me.

Also thank you for the warning you may disrespect me but do not have thick enough skin to handle the truth. bunch of lil wussys

 

[dunover]

Also thank you for the warning you may disrespect me but do not have thick enough skin to handle the truth. bunch of lil wussys

Your wish has been granted. I think we've had a taster here of what the casino had to put up with. QED

 

[The Dude]

I mean I have elaborated on what i said and why i said it. Please retort me on why i am wrong. "


I will tell you what bias means since i believe you have made your own definiton again.

You do not have permission to view link Log in or register now.

or prejudice for or against one person or group, especially in a way considered to be

You do not have permission to view link Log in or register now.

. Which is how he treated me in defence of the casino. He accused me of lying and he posted false stuff to discredit me accident or not he done that.

Also since you are an affiliate and straight away accusing me of doing wrong, posting false information about discrediting me and swapping round the timeline to justify the casinos doing? If this is not bias then i am mindblown.
...


Since how your moderator went about the issue makes me feel otherwise. Also wouldnt it be illegal for you to be an affiliate posting propped up fake reviews?

Sorry to disappoint, but you are barking up the wrong tree. We don't fall under the definition of "affiliate" but listed as media. For someone so hyped up on definitions, I would think you'd know the difference.

I still don't get what your issue is since you never gave anyone the respect to make yourself clear. And it was NOT the moderators who started questioning your intent here but our membership. Please reread some of the comments from your fellow players.

You were attempting to exploit this forum. There are many channels to vent - and the forum is one place to do so. I would have been fine with you having a go at Playojo because they closed your account, I really do not care. They have the right to do business with whom they please and it is right there in their terms and conditions (which you agreed to when signing up). So what is the deal??

And it ends with you falling on your sword - what a colossal waste of time.

 

[The Dude]

Admin note - changed the thread prefix from Bogus to Venting. Sure - it may seem bogus to a lot of folks, but I think Venting is more like it, right?

 

[dunover]

Admin note - changed the thread prefix from Bogus to Venting. Sure - it may seem bogus to a lot of folks, but I think Venting is more like it, right?

Venting at a Playojo bonus issue, I don't think the word 'scam' has any bearing or relevance to the thread. I'd save that for 1668/JAZ

 

[The Dude]

Venting at a Playojo bonus issue, I don't think the word 'scam' has any bearing or relevance to the thread. I'd save that for 1668/JAZ

True - but changing the title changes the URL and for SEO purposes, that's not a good thing (too many 301 redirects). But the title in the Search Engines is "Playojo says "no more freebies" and I don't like that" - which is pretty much the gist of the thread.

 

[The Dude]

And just to ensure there is balance within our reviews, any thread that is tagged "playojo review" is listed at the end of the review.

The tag is here:

And the thread appears near the end of the review:

And who can tag threads? Mods, Indentured Servants, Experiencedr Members and above, CAG members and Meister Minions. In total about 450 members to include myself can actually add links to the bottom of the review page.

So you think xyz casino is a scam - or may it's great - just do a few searches, find a thread and tag it.

This gives YOU the member a feature to you can use to enhance our reviews.

Meister Minion members can comment on the casino is our MM section and these will appear in the reviews as well. These are edited for punctuation, grammar, and spelling. You don't want to come across as an idiot when trying to give an opinion about whatever.

And this is where the OP failed. He could have gotten himself involved and gone the route of a Meister Minion, but instead he'll probably have a go at us on Trustpilot.


Which goes to prove that some people are all hat and no cattle. He wants to complain and cause a PR problem for Playojo. But not once did he mention how to solve such a thing - as if something needed solving.