Playojo - restricted account leading to withdrawal delays

[samantha118]

So I deposited on play ojo and they restricted my account asking for documents I've sent these documents and it's been 5 days now and still cannot get my money back please help

 

[conker]

Hopefully the casino rep for PlayOJO can help with this one @EGO

 

[samantha118]

I got an email back from them saying my funding evidence has been approved and I can continue playing but when I went to withdraw it wouldn't let me so I spoke on live chat for them to say it's a mistake and they need more evidence