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sirius said:Have you just added Piggs Peak to the reputable casinos? That's ridiculous.
casinomeister said:![]()
I haven't heard diddly squat about any wrong doings or problems with them, and as you know I have a pretty good inkling what is going on out there. If you have a problem with them, or if you are aware of something evil, it's best you let me know what it is specifically instead of posting something as vague as you did.
rowmare said:I read the threads you linked, Sirius.
It's a thread full of people defending Piggs Peak after you trash it. That just doesn't prove anything, except that you may be mistaken.
sirius said:You can't have read the threads I linked to (which one did you go to?). I noticed you are promoting the group on your site so I suppose I can understand why you are blind to the truth.
It's a similar problem with Casinomeister and even WizardofOdds (e.g. ClubDice group and Swiss group). They have been prepaid to advertise these casinos so they can't easily stop the agreement and are very reluctant to anyway. It would help if there was some discussion beforehand. Piggs Peak obviously shouldn't be among the reputable casinos. So many players have had problems with them if you read the threads and they aren't just unknown posters either. You should recognisee zrapture, Don Gambler, Dirk Dangerous, bart and curuso and others who recognise they are not reputable. I don't know how many people need to complain. The vast majority of players won't complain on any message board.
sirius said:It's a similar problem with Casinomeister and even WizardofOdds (e.g. ClubDice group and Swiss group). They have been prepaid to advertise these casinos so they can't easily stop the agreement and are very reluctant to anyway.
casinomeister said:That's a load of crap, and you know it. For some reason you have a chip on your shoulder and you want me to knock it off. I don't play these games.
The majority of players who have problems come to me, and I'm sure you are very aware of this fact. The ones who don't are usually ones who either a) don't know about this site or b) are fraudsters.
You also know damn well that I've dropped casinos from this site. Look what happened to the Grand Banks crew. I was probably the first to go on record about their exploits.
What I would like to know, what gives? What bee has all of the sudden gotten under your bonnet? You are one of the oldtimers here. To lambast me like this is a bit out of character. What's up with that?
Or are you just trying to start an argument?
sirius said:P.S. rowmare, I wasn't referring to you in that paragraph. I know you don't have prepaid advertising but that is how Casinomeister works. In case you didn't know, all the casinos in the reputable list here have paid for advertising.
...... oh ........I wasn't trying to start an argument. It's unusual you mentioned Grand Banks because I don't even remember when you stopped recommending them (only Black Widow). I think it was only when you met some guy from the group quite recently at a conference that they all got rogued so why do you refer to them as the 'Grand Banks crew'. They were always slow paying. I was complaining about their slow-pay at the beginning when they started. They advertised here for ages though. The only thing I remember is you removing Black Widow for a high roller bonus problem but you didn't have much choice...
The only reason I remember this was I couldn't understand why you still had Grand Banks in the reputable list when they were in the same casino group! You said something about them having different management. I suppose the reason you didn't blacklist Grand Banks too at the same time was that you still had some advertising to do for them. That's the problem I mentioned and it isn't a load of crap. I didn't realise at that time they were paying to be on that list.
Also, how do you know most players who have a problem come to you?.
P.S. rowmare, I wasn't referring to you in that paragraph. I know you don't have prepaid advertising but that is how Casinomeister works. In case you didn't know, all the casinos in the reputable list here have paid for advertising.?.
I don't think they're shaving. But their stats definitely leave something to be desired, the site is not exactly the most reliable in terms of updates.Piggs Peak aff program uses software that might be shaving stats.
casinomeister said:Since you seem to know so well how advertising works here, how about explaining it in detail to everyone. What exact agreements do I have with these casinos, what are the expectations, and what is the price?
I'd really like to know.
sirius said:Well I don't know how it works. All I know is that you get paid to advertise them for a certain time and they disappear off the reputable list when the advertising campaign stops or isn't renewed. I also heard you meet with them before you start advertising them and they have to abide by certain rules of conduct but it doesn't make it easy for you to remove them from the list.
I do not accept advertising from just any casino.
How do I choose who is presented here?
They must provide rapid response to customer support queries - telephone, live chat or email response - from thoughtful, well informed CSR's and support staff available 24/7.
They must adhere to their own posted payment processing schedule
They must only use seals, banners, logos, etc. to which they are entitled.
They must have no affiliation with "fake" players' advocacy groups.
They must not use spam as a marketing tool.
They must be willing to divulge information about their business.
They must have a clean history of fairness towards their customers.
They must be licensed in a jurisdiction that offers gambling licenses.
In most cases, I will meet face to face with the persons managing the casino before it's listed on this site.
Effective April 2, 2003, all advertisers on this site are personally chosen and endorsed by me. Only casinos I trust will have a place here. I feel confident that all casinos advertising on this site are safe places to put your money. In addition if you play at any casino after clicking through a banner on my site and a dispute results I will help as an artbitrator. Following are my standards for both the casino and the player.
What is expected of the casino:
The casino will abide by its own rules.
The casino will pay players in a timely manner.
The casino will respond to player inquiries in a timely manner.
The casino will cooperate with my arbitration in the event of a dispute. If I find in the player's favor the casino will pay the player or its ad will removed.
What is expected of the player:
The player will carefully read and abide by casino rules.
The player will supply any requested documents.
The player will act in good faith. It is fine to play for a bonus but the player will not attempt to defraud the casino.
The player will try to resolve a dispute on his own before asking for my help.
Effective April 2, 2003, all advertisers on this site are personally chosen and endorsed by me. Only casinos I trust will have a place here. I feel confident that all casinos advertising on this site are safe places to put your money. In addition if you play at any casino after clicking through a banner on my site and a dispute results I will help as an artbitrator. Following are my standards for both the casino and the player for players who played after clicking through a banner on this site.
What is expected of the casino:
The casino will abide by its own rules.
The casino will pay players in a timely manner.
The casino will respond to player inquiries in a timely manner.
The casino will cooperate with my arbitration in the event of a dispute. If I find in the player's favor the casino will pay the player or its ad will be removed.
The casino may stop a player from future bonuses but may not retroactively punish a player for past alleged bonus abuse. It is unacceptable to seize exisiting funds, whether deposits, earned bonuses, or winnings for reasons of bonus abuse. If the player has partially completed play towards a bonus and the casino deems the player a bonus abuser the player should be paid the bonus on a pro-rata basis according to play completed.
What is expected of the player:
The player will carefully read and abide by casino rules.
The player will supply any requested documents.
The player will act in good faith. It is fine to play for a bonus but the player will not attempt to defraud the casino.
The player will try to resolve a dispute on his own before asking for my help.
I just wrote to them about this, asking that they either work this out with you or explain their side of this to me. Just so there are no surprises I may put their banner back up soon but will take it down again if I find they were in error in this situation.
You are my only indirect complaint. Considering they are a top casino the small level of bad publicity I find par for the course.
Club Dice said they couldn't get into details but that you have a net
loss gambling and are trying to cash out bonuses. They said they
alerted customer support to explain this to you if you write. Since
you evidently (didn't) click through my banner I can only go so far with this.
They told me if you wrote to them they would respond. I only offer dispute resolution if players click through a banner on my site, unless there is obvious fraud involved. This seems to me more of a misunderstanding somewhere. Can you remind me the URL for your site.
Again, they said if you wrote they would try to explain their side of this.
If you don't like my attitude then just leave me and my site alone.
Michael Shackleford
----- Original Message -----
To: Michael Shackleford
Sent: Tuesday, February 03, 2004 9:08 PM
Subject: Re: Club Dice Casino
There is a new casino from the group now. I can't remember the name.
Here is more evidence that they can't be trusted:
You do not have permission to view link Log in or register now.
I am still to hear from them and your attitude isn't helpful either.
They've just never replied to any of my emails and I tried sorting it
out many times before I contacted you months ago.
Off topic, but before you started promoting the casinos in the Swiss
group, didn't you realise there was an incident where they voided
thousands of dollars jsut because a player played a bit of roulette?
The terms were very misleading:
You do not have permission to view link Log in or register now.
It wasn't surprising when they were involved with this later on:
spearmaster said:Hey Sirius -
Wasn't exactly a wise move on your part to tell him you didn't like his attitude... and frankly with the exception of a few cases I too will no longer resolve cases unless they are registered under me - the simple reasons for this are:
1. It ends up costing me money to help other people out - obviously not cash out of pocket, but in terms of time and resources - and frankly I think four years of service to players and casinos is not a bad record.
2. Casinomeister already does a good job of this - so it makes more sense for me to lend him a hand when he asks rather than trying to duplicate his work. As a matter of fact, he, Julie and I already had an agreement not to "step on each other's toes" so to speak - especially important for them because of the amount of effort and time required to resolve some of those complaints.
I imagine there are quite a number of emails that you haven't posted here... and of course you know if you were to take that kind of an approach with me you would quickly find yourself in a firefight because I don't have nearly as much patience as Mike and I also find myself to be a better judge about what goes on my site and what doesn't.
The new "casino" appears to be nothing more than an affiliate - I presume you are talking about Cathedral Casino, which frankly I find to be in poor taste even if the design is not bad.
I got an email from this dodgy lot:
"In response to your query, your rewards account has been suspended as you have shown no serious intention to risk your own funds.
To date you have made a total of $400 in purchases, received $210 in bonuses and cashed in $ 706.
The above history shows no serious intention to play at the casino nor to risk any of your own funds.
Until this has been established your rewards account will remain suspended"
They didn't mention the fact that I have wagered nearly $20K at their casinos.
sirius said:I didn't copy my emails to him becase I was just explaining the problem in normal language. I repeated things quite a few times in long emails just trying to make it easier to understand but all I got was one line replies.
Does he really think they were going to respond to me? There isn't even an explanation unless they dream one up which they've had plenty time to. At least he got some sort of answer from them but he obviously doesn't want to go by his word and find out they were in the wrong and remove the ads because he's been paid already.
Your homepage is full of dodgy casinos! Didn't you think you would save a lot of time in resolving complaints if you had more reputable casinos there? You must have had a nightmare with the Casino Rewards group and Casino Tropez group which I saw on your main page. I still currently see the Del Rio (tropez group) unresolved complaint on the winneronline board first page (involves Mr. J) but I saw that casino on your main page. They have cheated lots of players.
This is an example of what Casino Rewards do to deny bonuses already played for (from a player on a message board):
That was from last year but this is a more recent thread about Yukon Gold:You do not have permission to view link Log in or register now.
It shows they have no real desire to be fair. There was also another incident last year when they tried to change wagering requirements retroactively that seemed to go on for ages and lost a lot of players money when they were forced to wager more than agreed.
Your homepage is full of dodgy casinos! Didn't you think you would save a lot of time in resolving complaints if you had more reputable casinos there? You must have had a nightmare with the Casino Rewards group and Casino Tropez group which I saw on your main page. I still currently see the Del Rio (tropez group) unresolved complaint on the winneronline board first page (involves Mr. J) but I saw that casino on your main page. They have cheated lots of players.
spearmaster said:I'm not even going to go to your site to pick on your list - simply not on. If you want to buck up against those sites who have proven themselves over time to be a reliable indicator of the industry, be my guest.
spearmaster said:What a load of bollocks, Sirius. You know damn well that I have had the tightest list of casinos on the Net for the longest time. And I RARELY have to resolve complaints.
With CR - if they ever do not resolve a problem that I bring to them, I would have removed them ages ago - but the few that I have brought up to them have been resolved satisfactorily.
With CT - they had a forced two-month hiatus after the VR problem until I was satisfied they had not intended to cause any problems - and even after that point (about 2 weeks) I left them off for another 6 just to make sure. They were only turned on again at most 3-4 days ago.
I'm not even going to go to your site to pick on your list - simply not on. If you want to buck up against those sites who have proven themselves over time to be a reliable indicator of the industry, be my guest.
After an extensive review of the circumstances of this promotion, The Gaming Club (GC) hereby acknowledges that a number of substantial mistakes were made in connection with it.
In particular, the promotion (including its terms and conditions) was badly designed, and numerous players were offered the promotion when they should not have been. In addition, once the mistake was made, the manner in which it was responded to did not take into account all of the facts.
Notwithstanding that a number of the players who were excluded should not have received the offer in the first place, GC believes that it is incorrect to exclude players after they take up an offer that has been made to them unless such players blatantly breach the published terms and conditions.
GC therefore apologizes to all players for not acting in accordance with this belief, as well as for taking so long to realize and admit its error.
Steps have been taken to rectify the error by crediting all of the excluded accounts with the previously denied bonuses plus an apology bonus of 10% of the denied amount. All of the affected players have been emailed informing them of this and will also receive courtesy telephone calls from the casino.
Further, the shared industry database of promotion abusers used to exclude some of the players is not part of a fair and transparent process. GC believes that this should also be rectified.
Both of these issues, along with how GC will rectify them, are dealt with in more detail further below for those who are interested.
Finally, GC wishes to apologize to the affected players for the inconvenience and irritation that they have suffered in this process. It is entirely true to state that if GC has been foolish enough to offer an attractive but badly-designed promotion to players, then blame should not be placed upon the players when they seek to take advantage of it.
The inept way in which this promotion was handled has served only to damage the Gaming Club’s reputation, which Gaming Club deeply regrets. The Gaming Club has been in operation since 1995, which it believes gives it legitimate claim to being the world’s first online casino. Since 1995, GC has grown to become one of the largest and most successful online casinos, which is only possible through the winning of player trust through honesty, integrity, fairness and efficiency.
Unfortunately, however, the pressures of fast growth can easily take their toll on the ability of an organization to serve its customers as best possible. GC hopes therefore that all of its players will recognize that the mistakes made in the poor handling of this promotion were honest ones and that players will accept the apologies and restitution made as appropriate signs of GC’s genuine desire to ensure that all online casino players acknowledge GC’s honesty and integrity in the operation of its business.
Gaming Club Casino Management
---------------------------------------------------------
As mentioned above, the details of the mistakes made by GC in this process are listed below, along with how GC intends to rectify each instance:
1. The terms and conditions were unclear, and most of the players who were later deemed to be ineligible to receive the promotion should never have been offered it in the first place.
GC believes that the exclusion of players known only to make use of promotional offers without ever risking their own funds is entirely justifiable and necessary in order to ensure that honest gamblers can continue to receive generous rewards for their ongoing play at the casino.
However, it is unfair to apply this rule after players have been offered the promotion on an individual basis.
Further, the casino’s general terms and conditions at the time that the promotion was offered were unclear as to the application of this rule, while the terms and conditions stated in the promotion offer email did not make any mention of the applicability of any terms and conditions other than those stated in the offer email.
GC accepts that it could have avoided the resulting uproar entirely had proper effort been made to exclude ineligible players in advance of the promotion offer being mailed out.
GC usually does filter its promotion offers in order to include only genuine players (other than for sign-on bonuses, where generic terms and conditions apply), and will ensure that such a lapse in filtering does not happen again.
To rectify this situation, GC has credited all of the previously excluded accounts with the bonuses previously refused, along with a further 10% of the bonus amount in order to make up for the poor handling of this matter.
The wagering requirements published with this promotion will apply before any cash-outs will be allowed. This means that the minimum amount to be wagered will be three times the sum of the purchase plus the bonus (excluding the additional 10% of the bonus amount). For example, if a player purchased $1,000 and should have received a bonus of $100, such a player will now find $110 in their account, and will be required to wager 3 x ($1,000 + $100) = $3,300 before cashing in. Any wagers made since the time of the original $1,000 purchase will count towards this requirement, providing that the wagers were placed on eligible games.
2. The promotion was poorly designed.
A promotion of this nature should have required a minimum wagering level (on eligible games) before any bonus could be granted. Such a requirement would have removed any incentive for promotion hunters to exploit the bonus with minimum risk to their own funds, while still giving genuine players value for money.
Future promotions will be better designed to minimize any incentive for promotion abuse, while still ensuring that genuine players obtain value for money from the promotion.
3. The “shared industry database” currently being used to exclude known promotion abusers is not part of a transparent process in which players have the ability to seek the removal of their names if they have been unfairly added to the database.
A central database of known promotion abusers is something that all genuine players should welcome, as reducing the possibility of promotion abuse allows casinos to offer more generous bonuses to their genuine players.
However, as with all such databases, it is necessary for players to be able to query their inclusion in the database, and also to have opportunity to seek their removal if their inclusion is without good reason or if they have made genuine effort to make good on the reason why they were included in the first place.
GC intends to work with other online casinos to establish a transparent and fair mechanism for operating such a database. In particular, such operation must include the participation of an independent party, acceptable to both players and the casinos, who would act as the independent arbiter in disputes arising in respect of whether or not a player should be included in the database.
As would be expected, securing the co-operation of various parties (along with finding an acceptable independent arbiter) will take some time, but hopefully this will prove to be a workable solution to this problem. The Gaming Club will keep players and this forum updated on its progress in this regard.
No Pay, In the Summer of 2003, sister site Casino Del Rio refused to pay some players because they won at Casino Tropez claiming that these players were not welcome at Casino Del Rio. Only problem was, Casino Del Rio never told them that, let the players deposit, and after they tried to withdraw their money denied them their winnings. Shot taking at its finest.
It was fixed for some, but not for all players like MrJ and a few others.
they handled it beautifully
spearmaster said:I work my ass off for this industry, same as Bryan does. I doubt the same could be said about you - so get the hell off our backs until you have some DECENT reason to complain. I'm perfectly willing to take my lumps when I deserve them; this is not one of those occasions.
spearmaster said:Excuse me?
After a HELL of a lot of pressure put on them from various different sources and after many weeks of no response. That thread doesn't even begin to reflect the amount of work done behind the scenes to get them to resolve the issue.
And I have NEVER carried anything for Iglobalmedia, so quit pretending you know it all and get off your high chair. You don't know shit about my criteria. You have watched me for four years and you know that you are talking shit. Lest we forget, your background comes from bonus hunting, while I have worked my ass off to make this industry better. I attend practically every conference as a participant or as a speaker. You didn't even attend one in your area, or at least you couldn't be bothered to let us know you were sneaking about. You don't have the faintest clue about Iglobalmedia or any other software provider except what you have seen in the forums. You make no effort to discover the truth, instead choosing to say whatever suits YOUR purposes.
I work my ass off for this industry, same as Bryan does. I doubt the same could be said about you - so get the hell off our backs until you have some DECENT reason to complain. I'm perfectly willing to take my lumps when I deserve them; this is not one of those occasions.
sirius said:This is stupid. I'm pretty sure you had empire poker on your site before (before this, I noticed Party Poker on GameMaster's site even though I thought he blacklisted the group). To say you work your 'ass off for this industry' is a bit much. You seem to mainly work for your own benefit.
I was only initially pointing out the problems with Piggs Peak. I probably helped resolve it with this player and you can see Lew's emails in the thread:You do not have permission to view link Log in or register now.but
the player obviously wasn't the only person who had the same problem. After it was fixed for him, he was told by them that they changed their policy about this so it wouldn't happen again. Most people (both you and casinomeister included) thought it was resolved but strangely, Lew Koor didn't reply to any more emails after I asked him how many other people were affected by this policy. Subsequently more problems have happened since.
If you look at what happened later ( page 6You do not have permission to view link Log in or register now.) you'll see they didn't really learn from it at all, anyway. That was only one of quite a few threads just on winneronline about the group.
Gaming Club didn't take too long to resolve the problem (about four weeks- I wonder what happened to Brad Wright, the casino manager).
Gaming Club were TOLD that they had better resolve it in an amicable manner with compensation for the trouble. Surely you do NOT believe they offered it of their own goodwill?The similar problems with the casinos your are promoting haven't been resolved and you don't seem to care. Gaming Club had promised to refund any losses to the players they didn't initially give the bonus to but they eventually gave everyone the bonuses plus an extra 10%. I still don't believe it was something to do with a negative database. Some were given other bonuses days earlier. They claimed only 29 out of 1647 weren't given the bonus, but they happened to be the biggest depositors.
Got2Bet wrote-
With CT (casino tropez)- they had a forced two-month hiatus after the VR problem until I was satisfied they had not intended to cause any problems - and even after that point (about 2 weeks) I left them off for another 6 just to make sure. They were only turned on again at most 3-4 days ago.
mary said:Sirius is correct in his summary of iGlobalMedia's history.
They opened and operated casinos with rigged software for a period of time. They told me that they did not know it was rigged and it was the programmers' doing. During this period they also did wrong by Jerry Garner. They told me they had new casino software. This is the software the Wizard tested and came up fair.
Later, they opened Party Poker, and it has been a big money maker for them. as far as I know, there have been no complaints about Party Poker.
I'm still curious as to why got2bet removed the tropez group from his site if it's not because they are not reputable (as mentioned on another thread).
Quote:
--------------------------------------------------------------------------------
Got2Bet wrote-
With CT (casino tropez)- they had a forced two-month hiatus after the VR problem until I was satisfied they had not intended to cause any problems - and even after that point (about 2 weeks) I left them off for another 6 just to make sure. They were only turned on again at most 3-4 days ago.
--------------------------------------------------------------------------------
So why did they only last a few days more this time before you pulled them down? You can't have given them enough time to see how well they were 'performing' in your stats! Why was I wrong to think it was due to me posting on here and you discovering they are not so reputable? What other reason was there? Do you still think they are reputable?
or we'll sick brazenhussy on ya

blazinghussy said:Hmmm, I've never been sicced on anyone before. Could be fun.![]()
kniepm said:There was prom night '81 when I was sick on my date. Not the same thing? Never mind then.

linda7 said:Hi Tim,
I play at Party Poker all the time and never had a problem with cashing in. I have friends that play there every single day and they play the high limit tournaments. They are consistent winners, in fact, one even won $53,000 for winning the Saturday night 200K guaranteed tourney. He was paid promptly and without any problem. Tim, everyone here pretty much knows me and I am not affiliated/nor do I shill for Party Poker. I just wanted to give you information about this poker site, and you can trust them when you choose to play for real money. Good Luck.
