Pharaohs Casino

trial

Banned User - Abusive posts
Hello,

anyone who knows the manager of this casino in the CMs accredited casino list ?
or how i can get in contact with him ?
i have mailed to pharaos casino several times, but no reply until now...
i cannot find a responsible person in the Casino Operators site , too

is there a representative from pharaohs casino in this forum ?

in hope for informations

greetings

trial
 

Casinomeister

Forum Cheermeister
Staff member
"David Silverman" <manager@pharaohscasino.com> Currently, there is not a casino rep. in the forum mainly because no one really has had any issues with them.

If you have a problem, please let me know.
 

trial

Banned User - Abusive posts
Pharaohs

casinomeister said:
"David Silverman" <manager@pharaohscasino.com> Currently, there is not a casino rep. in the forum mainly because no one really has had any issues with them.

If you have a problem, please let me know.
Hello CM, thanks for the fast information !

problem ? i do not know, may be...
i play since along time in Pharaohs, have made much deposits and also much succesfully wire transfers to my bank account (thats , why i love this system) - never had any problems before
but 2 days ago i have purchased 300 $ with neteller, played only a few rounds at the one hand BJ , stopped it then , because my daughter Laura was crying...
sunday i will drive in holidays, so i decided to initiate another wire transfer of exactly 310 $ (10 $ charge for the transaction) and webdollar confirms: "transaction succesfully- TID 226068

today i logged into casino and want deposit a few $ again and play a little bit, but then i looked at balance and recognized, that the balance shows 310 $ !
the cashin was back to my casino account

i have to inform you, that i have not received any bonus or something else and that the balance shows 0.09 $ before i made the 300 $ deposit and that i did not get any bonus for my last purchase, too - so i have not to met any WR

i logged into cashier and find: transaction failed: Casino managers request

i contacted webdollar and pharaohs CS , but they do not know the reason, why the wire transfer status is failed this time, no one knows, why the transaction failed ...?

thats the reason, why i have asked for the managers contact details
i have also mailed supportmanager@pharaohscasino.com my "problem", but until now, no reply- may be its not the person David Silverman...

i can only guess, may be the reason is, i have registered a second private bank account for wire transfers in the cashier system 2 days ago , but this is possible and i want to make the first time a wire transer to this new bank account....

like i have told you before, pharaohs casino have processed much wire transfers very fast in the past without making any problems,
so i wonder a little bit , whats the matter now - also i have not received any e-mail !, which explains me, why the manager has requested to denie this wire transfer - i hope he will contact me soon, this all is a little bit mysterious..
one CS rep told me , that i should try to make a new wire transfer to my old registered bank account ,

but i do not want to act or play or do anything,
until i know the reason for the managers decision...

i hope , this is the correct way

thanks CM

trial
 

trial

Banned User - Abusive posts
CM manager contact

casinomeister said:
"David Silverman" <manager@pharaohscasino.com> Currently, there is not a casino rep. in the forum mainly because no one really has had any issues with them.

If you have a problem, please let me know.

Hello CM,

could you please help me ?

may be , you could "mediate"
or contact this manager David Silverman with phone or e-mail ?

he does not reply to the mail, i have sent to him...

may be something is "blocked" in the mail registerbank or my mail office works not fine, because CS from webdollar and pharaohs told me on phone call, that i have got mails from them , but i have not received any mail from them until now...

i only want to know,
1. why the wire transfers is failed ?
2. what i have to do, that i can make a valid cashout now ?

like i have told you before , i had not any problems the last year with this casino
and they have processed and finished much wire transfers in the past to my private bank account

here are my details from pharaohs casino:

User name: xxxx
PIN: xxxxx

the transaction id was 226068
wire transfer of 300 $
from 2 days ago

the status of the wire transfer is failed:
comment at cashier: casino managers request

i think, as a loyal player,
i should have the right to know the reason, why this wire transfers has been denied and failed -
and why they have credited back the 300 $ to my open casino account...

it would be really great , if you could help me -
may be one phone or mail to the manager from this forum is enough...

in hope, that you can and want help me

friendly greetings

trial
 
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