Payment Processor Stole money

[amatrine]

I have not played anywhere in two weeks. This morning , There was a charge from a processor I have never heard of , on my bank account.
I only play at two accredited casinos, so this has me worried. Its not the casino, but it seems one of the third party processors have decided they will just take my money.
I have cancelled my card, and it looks like I will no longer be playing online, since there is no way I can trust my credit card out there now . Its not an old charge either, all my play has always come out the next day, and all has been accounted for in my bank .

I haven not used my card online anyplace else but those two casinos. I use paypal for everything else online. This really concerns me and saddens me.

 

[Mousey]

I have not played anywhere in two weeks. This morning , There was a charge from a processor I have never heard of , on my bank account.
I only play at two accredited casinos, so this has me worried. Its not the casino, but it seems one of the third party processors have decided they will just take my money.
I have cancelled my card, and it looks like I will no longer be playing online, since there is no way I can trust my credit card out there now . Its not an old charge either, all my play has always come out the next day, and all has been accounted for in my bank .

I haven not used my card online anyplace else but those two casinos. I use paypal for everything else online. This really concerns me and saddens me.

IMO, there's just a little bit too much of this going on in the community to be a coincidence....

https://www.casinomeister.com/forums/threads/50791/

 

[KasinoKing]

Well I think you were a bit hasty cancelling your card straight away.
If it were me I would try to find out what happened first. Have you contacted the processor to ask what the charge is for?

KK

 

[amatrine]

I dont think it was hasty. I don't need anymore money coming out of my account without my permission. Im not going to have something bounce. The processor name was Ccbilleu.Com. I have never heard of them, nor even been billed from them before. I ran two virus scans, NOTHING.

 

[PNEFOREVER2]

Haven't you tried contacting them via their website?

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[amatrine]

I sent them an email but have not heard anything back .

 

[max1mike]

I sent them an email but have not heard anything back .

call them. they have an address and phone number in tempe.

 

[ksb11]

The same thing happened to me at an accredited casino about 4-6 weeks ago. The casino credited my account but I did not initiate the charge. Ridiculous

 

[amatrine]

I do not even know what casino this would go to. Never been billed from this one. Its not like there are any deposits made to any casino to match it up with. It was just out rite taken from the processor.

The only other think I can think of, there was a new rival I got a cd for. Tried to make a deposit and was denied. The amount is not even close though to the amount I tried to deposit. Maybe it is their processor that took it?
I have no idea . Never had this happen before, but none the less, I cancelled my card, and if I play will ONLY Use prepaids from now on, but that makes it to hard to cash out sending in documents for each disposable card, so I probably just wont play any more. Its too bad, after all these years.

 

[amatrine]

Interesting you just said Tempe! I was there last week. Maybe this is not casino related at all! I was at circle k and bought some soda. Hmm. I am going to call them. Maybe this is a rouge employee.

 

[cheetahwind]

Actually CCBill is a high risk merchant processor. They basically process credits cards discreetly for porn sites.
My guess is someone ran a test on your card, but it would be in your interest to file a police report and even contact CC Bill directly to have them refund the charge. This is not good, apparently these Beijing processors are about as rogue as the they appear to be. Not only bypassing US law for processing credit cards for online gaming, but taking people's card numbers and actually trying to use them for themselves. How rogue can you get?

 

[max1mike]

Interesting you just said Tempe! I was there last week. Maybe this is not casino related at all! I was at circle k and bought some soda. Hmm. I am going to call them. Maybe this is a rouge employee.

thats kinda why I mentioned it. I noticed that you were in AZ.

 

[harrys99]

IMO, there's just a little bit too much of this going on in the community to be a coincidence....

https://www.casinomeister.com/forums/threads/50791/

I'm bumping this up because Mousey was right about how much this is going on. Besides what she referenced in her post also:

James50 had a scare and so did I Be diligent-check your online bank accounts everyday. It was a major mess to deal with!

 

[labeled]

Add another to the list: CHECKCARD 06/22 CCBILLEU.COM +18885969 VALETTA
-39.77

I don't buy porn (why would you when so much is free??) and this is TOO much of a coincidence - I deposit ONLY at Desert Nights & Sloto's Rivals.

Unfuckingreal.

 

[labeled]

More info - the billing was for a porn site/dating site? (nastydatez? filthydatez? something like that) that used an older card, one I don't generally use for gaming, but have from time to time. I keep a private gambling-only email addy, and according to the CS rep at ccbill, the registration used that gambling-only email for registration. That seems weird as hell, I mean, why put my email address in the billing info - it kicked a "welcome to the site" email into my spam folder. In case anyone's wondering, I was on the computer at the time (in fact, I deposited at Desert Nights about 5 minutes after that bogus charge went through, so there's no chance of it being a case of someone in my house using the card. And I'm the only one that knows that email address, so it definitely can't be that.)

ccbill stated that they reversed the charge, but as its still "processing" in my bank info, I'm going to have to wait to see if it goes through or falls off. In the meantime I cancelled that card.

What a huge PITA. Also, I just realized that since I had two international debits in a row, my account is probably blocked - my bank does that as a matter of course.

 

[bb28]

I don't know if this is related or not but I thought I would post the email I found in my spam folder this am as I find it really odd considering that ccbill has been mentioned so I wonder if there is a connection here. Also, I'd like to say I have never had a subscribtion to this site or any other porn site.

One other thing, I no longer have a debit card tied to my bank acct, so I'm not concerned about my acct being robbed.



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[labeled]

I don't know if this is related or not but I thought I would post the email I found in my spam folder this am as I find it really odd considering that ccbill has been mentioned so I wonder if there is a connection here. Also, I'd like to say I have never had a subscribtion to this site or any other porn site.

One other thing, I no longer have a debit card tied to my bank acct, so I'm not concerned about my acct being robbed.



RE: Important Information Regarding Your Subscription to:

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Dear member,

CCBill.com has been chosen as the new provider for your membership to

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.

This change does not directly affect your membership to this website and you can continue to access your membership using your current username and password. However, you have been assigned a new Subscription ID associated with your membership. Please use this ID as your subscription reference when contacting our Consumer Support Department.

Your new CCBill Subscription ID is: xxxxxxxxxxxx

You will also notice a change on your monthly billing statement. Beginning on your next statement, CCBill will be printed next to your recurring subscription charge to this website.

You can rest assured that CCBill.com does not sell or share your information with any other sites or organizations. Since 1998, CCBill.com has offered a fast, safe and convenient way to purchase access to online venues. CCBill, LLC is a trusted e-merchant, processing millions of online transactions each year and earning its reputation as a leader in the industry.

If you have questions or concerns, CCBill Consumer Support is available online or by phone 24 hours a day, 7 days a week, 365 days a year at [email protected] or toll free at 888.596.9279.

Phone: 888.596.9279
Calling from outside of the United States? Please visit our website for your international toll free number.
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Definitely a connection, that's the same site I found in my gambling-only email spam folder, that ended in a charge to my account for $39.77.

 

[pobeda]

I have a story too
Just happened on Wednesday. Very reputable and accredited casino (will not name it, I am still in conversation via live chat).
Made deposit of 46 dollars, next day noticed that my NetSpend card has negative balance. In a statement I see two transactions, one for $46 and another one for $44, by the same processor. I know that I did not use this card anywhere else, and I know I only made one transaction/ (checked cashier history).
So, I contacted casino, kindly asked them to refund TO MY CC. after 48 hours they deposited 50 dollars into my casino account with apologies. I send another email, saying I asked to refund my card and not to deposit money into casino account. Got another response today, saying we refunded your $48 (?????, where this number came from) to your card.
The credit will show on your credit card statement within 12 to 15 business days.
Now, I have to wait two weeks, and I do think it's wrong. This is not double charge, as amounts in two transactions are different. And I doubt this is mistake, I mean mistakenly someone mistakenly tried to charge my card with random number, close to my usual deposit?

 

[anniemac]

Just spent the last 30 minutes making sure that my bank account is not linked to any prepaid cards and ditching some of the ones that I used alot.

I never use my real bank account for anything but house stuff but you can never be too sure as I have used instant bank transfer to load some cards.

I am very diligent about watching my cards because I have had strange charges come up from time to time, never from a processor though. Usually some credit monitoring company or some such crap that is tagged at the bottom of something else.

At least with prepaid cards, if you only load what you are going to play, then you don't have to worry about them overdrawing your account. PITA and costly but at least your real money is safe.

 

[bb28]

Just spent the last 30 minutes making sure that my bank account is not linked to any prepaid cards and ditching some of the ones that I used alot.

I never use my real bank account for anything but house stuff but you can never be too sure as I have used instant bank transfer to load some cards.

I am very diligent about watching my cards because I have had strange charges come up from time to time, never from a processor though. Usually some credit monitoring company or some such crap that is tagged at the bottom of something else.

At least with prepaid cards, if you only load what you are going to play, then you don't have to worry about them overdrawing your account. PITA and costly but at least your real money is safe.

I hear you........as I learned a hard lesson about using my bank debit card and I now only use a prepaid card. It's just too risky to use anything tied to your bank.

 

[lettingyouknow]

The Real Issue here is Slotocash and Desert Nights

I had the same thing happen to me last week, this is happening when depositing at Slotocash and/or Desert Nights casinos, it is there processors.

Shady new ones they are doing business with, they know darn well this is happening and in all the chats I have read state that this is rare that this happens.

 

[all4greed]

Added to another cc thread but I'll add here as well.

From my end, INB is the problem. Three cards used, 3 calls from Visa fraud, 3 fraud charges per card, all within a 3 month period! Only place all 3 cards were used at was INB.

 

[P.V.]

Added to another cc thread but I'll add here as well.

From my end, INB is the problem. Three cards used, 3 calls from Visa fraud, 3 fraud charges per card, all within a 3 month period! Only place all 3 cards were used at was INB.

Can you share the deposit method?

 

[amatrine]

Well I contacted them as well. They said they would remove the charge. It pended for three days, then STILL came out of my account, so I have to go through my bank.
I think this is from the rival group. As I said, I had a cd for a rival, tried to deposit 25 but was denied , it would not take my card, but days later had that charge for $40.
I have already ordered a new card and cancelled that one rite away. Such a pain in the butt for 40 bucks. No doubt they would have taken more if I had not caught it. Good thing I check my
bank every day. Needless to say, I will no longer be using my bank account. Oh let me add, I have a new email address, and I gave that rival that address and have been hit with more spam
email every day now than I have ever got in my life. Real Pain In the b. I get about 70 junk mails a day now. New address, no one else had that one.

 

[labeled]

Well I contacted them as well. They said they would remove the charge. It pended for three days, then STILL came out of my account, so I have to go through my bank.
I think this is from the rival group. As I said, I had a cd for a rival, tried to deposit 25 but was denied , it would not take my card, but days later had that charge for $40.
I have already ordered a new card and cancelled that one rite away. Such a pain in the butt for 40 bucks. No doubt they would have taken more if I had not caught it. Good thing I check my
bank every day. Needless to say, I will no longer be using my bank account. Oh let me add, I have a new email address, and I gave that rival that address and have been hit with more spam
email every day now than I have ever got in my life. Real Pain In the b. I get about 70 junk mails a day now. New address, no one else had that one.

I'm not so sure about that other Rival - I've only dep'd at Sloto or DN for the last several months, and had the same ccbill charge as you. Have you dep'd at either of those?

 

[amatrine]

I forgot the name of it now. Threw away the cd and erased from puter. It was a new one. Not sloto. The thing is it declined my credit card, but they sure kept the info.

 

[max1mike]

its desert nights. without a doubt.

just got one myself...same amount as the others...

 

[cheetahwind]

Well what's getting me on this whole ordeal with the processor declining, yet taking and actually keeping the money. Is the fact I have now been promised twice over the last 3 weeks I would receive a refund from both processors that are giving back these funny declines. Yet on both occasions I have so far yet to see a refund. One was processed 3 weeks ago, and the other one was processed on Tuesday and I still yet to see either post. Granted I have gotten credit for both transactions, but don't give me credit and tell me I'm still getting a refund when I'm not. Just say hey we gave you credit to your account and your no longer entitled to a refund. Simple as that.

 

[max1mike]

to clarify. after i had over $300 stolen from my primary household account (and the wife going ballistic), I deleted all casinos from my puter.

after getting a great bonus offer from desert nights (rtg)I bought a prepaid card,... , re-installed them, and made a deposit.

the only place that card was used at!


still having money remaining on the card

well then, I try to use the card again (at a gas station) and its declined, and I find out later that it was charged by...you guessed it...ccbilleu.




07/16/2012 08:48:19 VISA PURCHASE
CCBILLeu.com +1888596927
Valetta
Terminal: K7900000 -$ 39.77

07/16/2012 08:48:17 SVC CHG INTRNTL TRAN
CCBILLeu.com +1888596927
Valetta
Terminal: K7900000 -$ 1.19

this needs to stop.

I have contacted ccbilleu by phone, and they have agreed to refund the charges, but...this is bullshit.

the cs rep at ccbilleu said "I see you have a subscrition to blah blah dating whatever"... Ummm. no. no I don't. I'm a married old man. porn is free if I were so inclined. last thing I'd do is pay for it.

 

[amatrine]

Yeah, that happened to me, declined, then I get a charge after that a few days later , but it was not even the amount I tried to charge. Very strange. I just barley yesterday got the credit back from my bank,
It must be related to those casinos that use that software, because now it wont let me play at any of them. Very unfair, not that I want to play there now anyway. Genseys club declines me now, and it was the same type casino that gave me the decline. So the processor must be used by all of them I am guessing, and now I am on their black list for getting my money back, from a charge I did not make. Nice.

I think I warning needs to be put out for this group of casinos until someone can figure out what is going on, but yeah desert nights was the one that declined me, that first time, so I know at least where it originated from since I am not the only one.

 

[krissyistormy]

Oh my lord

I just done a bit of research for you all on this company and this is what I found

$1,523,721,733.20 in damages have been reported so far in theft from CcbillEU who's primary location is in Malta

They also list under CCBILL.COM, 1888Valetta, cashoo.co.uk, ccctrading.com, CCK Technologies, +18885969279 VALETTA, MALT etc etc. This processor is used for porn sites, dating sites, Aplitunes - passing off as an iTunes type company, make money from home schemes and even the stuff you buy that you see on TV, freebies where you have to pay postage, trial offers (Australians more prone to Shop from home scam "pure collagen") even paypal, below is their info if its still correct, I havent bothered to phone.

Administrative Contact:
Admin, DNS @ccbill.com
[email protected]
2353 W University Dr
Bldg A
Tempe, AZ 85281
US
1.14804497750 Fax: 1.14804498819

CCBill have been processing these fraudulent payments dating back as far as 2004 from what i can see here in my little box so if you have only just noticed 1 charge I would be checking back through both credit card and bank statements, not even your bank account is safe, as this " payment processing company " is a fraud enabler, they know whats going on, they know that they are involved in a lot of fraudulent activity, in the last few minutes with the help of my trusty little friend, we have found there have been over 1 billion complaints lodged about them world wide and yet they continue to rip people off.

I urge you to contact the anti fraud departments in your countries and states to lodge an offical complaint or to give a statement to police. Billions of people are being ripped off with this processor, an apparent innocent 3rd party to the fraud who are benefiting financially from this conduct, this would have to be the worlds biggest scam!

With regards to cancellation of your credit cards, as long as CCbill has your numbers on file they can make charges to your card even after it has been cancelled or expired, I just double checked this with my friend at a financial institution and I phoned another friend who is an I.D with the police force and his advice was to phone your bank where your card/accounts are held and ask to be put through to the fraud department, get them to put notes/alerts on your account with the above mentioned processors and do not take no for an answer, do not let the banks tell you they cannot monitor these payments because they can, they just choose not too, time consuming for them and they may actually have to do some real work for a change.

As for getting your money back from CCbill, a snowball has more of a chance in hell, the only suggestion I can give you is to fill in the forms for a chargeback no matter how nominal the amount, these guys have been taking as little as 10 cents.

Hope this info has helped.

 

[vinylweatherman]

Oh my lord

I just done a bit of research for you all on this company and this is what I found

$1,523,721,733.20 in damages have been reported so far in theft from CcbillEU who's primary location is in Malta

They also list under CCBILL.COM, 1888Valetta, cashoo.co.uk, ccctrading.com, CCK Technologies, +18885969279 VALETTA, MALT etc etc. This processor is used for porn sites, dating sites, Aplitunes - passing off as an iTunes type company, make money from home schemes and even the stuff you buy that you see on TV, freebies where you have to pay postage, trial offers (Australians more prone to Shop from home scam "pure collagen") even paypal, below is their info if its still correct, I havent bothered to phone.

Administrative Contact:
Admin, DNS @ccbill.com
[email protected]
2353 W University Dr
Bldg A
Tempe, AZ 85281
US
1.14804497750 Fax: 1.14804498819

CCBill have been processing these fraudulent payments dating back as far as 2004 from what i can see here in my little box so if you have only just noticed 1 charge I would be checking back through both credit card and bank statements, not even your bank account is safe, as this " payment processing company " is a fraud enabler, they know whats going on, they know that they are involved in a lot of fraudulent activity, in the last few minutes with the help of my trusty little friend, we have found there have been over 1 billion complaints lodged about them world wide and yet they continue to rip people off.

I urge you to contact the anti fraud departments in your countries and states to lodge an offical complaint or to give a statement to police. Billions of people are being ripped off with this processor, an apparent innocent 3rd party to the fraud who are benefiting financially from this conduct, this would have to be the worlds biggest scam!

With regards to cancellation of your credit cards, as long as CCbill has your numbers on file they can make charges to your card even after it has been cancelled or expired, I just double checked this with my friend at a financial institution and I phoned another friend who is an I.D with the police force and his advice was to phone your bank where your card/accounts are held and ask to be put through to the fraud department, get them to put notes/alerts on your account with the above mentioned processors and do not take no for an answer, do not let the banks tell you they cannot monitor these payments because they can, they just choose not too, time consuming for them and they may actually have to do some real work for a change.

As for getting your money back from CCbill, a snowball has more of a chance in hell, the only suggestion I can give you is to fill in the forms for a chargeback no matter how nominal the amount, these guys have been taking as little as 10 cents.

Hope this info has helped.

They must have far more than this on file surely. What about the 3 digit security code? This is not just about CCbill, but the banking system as a whole making card fraud so easy despite what they are telling customers about the "robust measures" being taken to protect them from such fraud. The 3 digit code should NEVER be "on file" at a third party processor in a form that it could be submitted as part of a fake transaction. Even the card number shouldn't be permanently stored in an unencrypted form that could be used for fraud.

Other hacking scams have revealed that the weak link IS this business of having our card details "on file" with a merchant in a form that can be decripted and used. No wonder that online and other "card not present" fraud is growing, even though other types of card fraud have been falling with the introduction of greater security measures.

It seems traditional cards offer no protection, and even prepaid cards offer limited protection. A better way would seem to be "virtual" cards that are created from an underlying fixed card and are good for one use only as the underlying card number is not transmitted, but a "virtual" number is used, and like a UKash voucher number, becomes invalid once used. This should (hopefully) prevent details "on file" with a merchant or processor being used again and again for fraudulent charges.

Since the details are on file, it still has to be a hack or "inside job" that initially places these card details in the hands of fraudsters, and this shows how shockingly lax security is at CCbill if there have been a BILLION breaches since 2004. A company suffering this level of "data leakage" should be doing something about it. CCbill are either shockingly incompetent, or are NOT an "innocent third party" merely being a "conduit" due to their lax procedures.

 

[krissyistormy]

I reasearched them a little more and the complaints against them, there are just too many to read. In my professional and personal opinion they are definately a conduit for this fraud given their reprehensible business ethics add that to the complaints the company receives and the amount of charge back requests, after this many years surely the head of goldman sachs...errr ummm I mean CCBill would know that the companies they are processing for are not on the up and up.

The way I see it, most of the stolen money charges are to sex industry websites, and WOW dont some of those have some funky names even some that could be mistaken for CP, most people would be either too scared or too embarressed to phone their bank and discuss their apparent membership to the XXX site...ergo...less people report the theft and the company walks away with billions of funds from innocent victims and amongst it all is CCbill who do recieve the reports and complaints, rarely give a refund and collect their commission on every single transaction they process.

Oh they're in on it alright and how perfect a scam it is.

For those who have never used Ukash. I use Ukash all the time and I think its one of the best online solutions there are, it is starting to become a huge success and very soon almost every online establishment, gaming, shopping or otherwise will accept the vouchers as a form of payment. I visit the Ukash site on a regular basis to see what new online shopping stores are accepting them and theres a lot of action happening for the company. For those of you who have never used Ukash, its just a matter of going to a land based merchant store in your country and buying them with no extra charges or hidden fees, you can find your nearest merchant by going to www.Ukash.com and doing a search.

 

[vinylweatherman]

I reasearched them a little more and the complaints against them, there are just too many to read. In my professional and personal opinion they are definately a conduit for this fraud given their reprehensible business ethics add that to the complaints the company receives and the amount of charge back requests, after this many years surely the head of goldman sachs...errr ummm I mean CCBill would know that the companies they are processing for are not on the up and up.

The way I see it, most of the stolen money charges are to sex industry websites, and WOW dont some of those have some funky names even some that could be mistaken for CP, most people would be either too scared or too embarressed to phone their bank and discuss their apparent membership to the XXX site...ergo...less people report the theft and the company walks away with billions of funds from innocent victims and amongst it all is CCbill who do recieve the reports and complaints, rarely give a refund and collect their commission on every single transaction they process.

Oh they're in on it alright and how perfect a scam it is.

For those who have never used Ukash. I use Ukash all the time and I think its one of the best online solutions there are, it is starting to become a huge success and very soon almost every online establishment, gaming, shopping or otherwise will accept the vouchers as a form of payment. I visit the Ukash site on a regular basis to see what new online shopping stores are accepting them and theres a lot of action happening for the company. For those of you who have never used Ukash, its just a matter of going to a land based merchant store in your country and buying them with no extra charges or hidden fees, you can find your nearest merchant by going to www.Ukash.com and doing a search.

Easier said than done - not too impressed when I tried it out.

Their map showed about a dozen outlets selling it, I found ONE that could actually DO it via their Paypoint terminal. I also tutored a second store in how to do it, but he struggled to get it to work. One store didn't even exist, and the rest were a simple "we don't do it, next please".

I would hope things have improved since, and it does prevent extra charges being debited after the sale as can happen with card purchases. It seems they need an online voucher purchase option, as all they do is take payment and generate a voucher number. If they require online buyers to sign up first, they will know more about them than local stores where you can walk in with cash, and walk out with it nicely laundered into up to £150 worth of UKash vouchers.