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Payment Processor Stole money

Discussion in 'Payment Processing Issues' started by amatrine, Jun 19, 2012.

    Jun 19, 2012
  1. amatrine

    amatrine Crazy Cat Lady webmeister

    Occupation:
    Retired
    Location:
    Arizona City, Az
    I have not played anywhere in two weeks. This morning , There was a charge from a processor I have never heard of , on my bank account.
    I only play at two accredited casinos, so this has me worried. Its not the casino, but it seems one of the third party processors have decided they will just take my money.
    I have cancelled my card, and it looks like I will no longer be playing online, since there is no way I can trust my credit card out there now . Its not an old charge either, all my play has always come out the next day, and all has been accounted for in my bank .

    I haven not used my card online anyplace else but those two casinos. I use paypal for everything else online. This really concerns me and saddens me.
     
  2. Jun 19, 2012
  3. Mousey

    Mousey Ueber Meister Mouse CAG

    Occupation:
    Pencil Pusher
    Location:
    Up$hitCreek
    IMO, there's just a little bit too much of this going on in the community to be a coincidence....

    http://www.casinomeister.com/forums/america-beautiful/50791-heads-up-fraudulent-charges-credit-card-used-online-casino.html
     
    2 people like this.
  4. Jun 19, 2012
  5. KasinoKing

    KasinoKing WebMeister & Slotaholic.. CAG MM PABnonaccred webmeister

    Occupation:
    House-Husband and Casino Advisor
    Location:
    Bexhill on sea, England
    Well I think you were a bit hasty cancelling your card straight away.
    If it were me I would try to find out what happened first. Have you contacted the processor to ask what the charge is for?

    KK
     
  6. Jun 19, 2012
  7. amatrine

    amatrine Crazy Cat Lady webmeister

    Occupation:
    Retired
    Location:
    Arizona City, Az
    I dont think it was hasty. I don't need anymore money coming out of my account without my permission. Im not going to have something bounce. The processor name was Ccbilleu.Com. I have never heard of them, nor even been billed from them before. I ran two virus scans, NOTHING.
     
  8. Jun 19, 2012
  9. PNEFOREVER2

    PNEFOREVER2 Senior Member MM

    Occupation:
    Parcel Sorter.
    Location:
    Preston,lancs
    Haven't you tried contacting them via their website?

    You must register/login in order to see the link.
     
  10. Jun 19, 2012
  11. amatrine

    amatrine Crazy Cat Lady webmeister

    Occupation:
    Retired
    Location:
    Arizona City, Az
    I sent them an email but have not heard anything back .
     
  12. Jun 19, 2012
  13. max1mike

    max1mike Dormant account

    Occupation:
    carpenter
    Location:
    USA
    call them. they have an address and phone number in tempe.
     
    1 person likes this.
  14. Jun 19, 2012
  15. ksb11

    ksb11 Senior Member

    Occupation:
    Personal Trainer
    Location:
    Wait'n for a payout!
    The same thing happened to me at an accredited casino about 4-6 weeks ago. The casino credited my account but I did not initiate the charge. Ridiculous
     
    1 person likes this.
  16. Jun 19, 2012
  17. amatrine

    amatrine Crazy Cat Lady webmeister

    Occupation:
    Retired
    Location:
    Arizona City, Az
    I do not even know what casino this would go to. Never been billed from this one. Its not like there are any deposits made to any casino to match it up with. It was just out rite taken from the processor.

    The only other think I can think of, there was a new rival I got a cd for. Tried to make a deposit and was denied. The amount is not even close though to the amount I tried to deposit. Maybe it is their processor that took it?
    I have no idea . Never had this happen before, but none the less, I cancelled my card, and if I play will ONLY Use prepaids from now on, but that makes it to hard to cash out sending in documents for each disposable card, so I probably just wont play any more. Its too bad, after all these years.
     
  18. Jun 19, 2012
  19. amatrine

    amatrine Crazy Cat Lady webmeister

    Occupation:
    Retired
    Location:
    Arizona City, Az
    Interesting you just said Tempe! I was there last week. Maybe this is not casino related at all! I was at circle k and bought some soda. Hmm. I am going to call them. Maybe this is a rouge employee.
     
  20. Jun 19, 2012
  21. cheetahwind

    cheetahwind Wind Blade Maker MM

    Occupation:
    Wind Blade Maker
    Location:
    Iowa
    Actually CCBill is a high risk merchant processor. They basically process credits cards discreetly for porn sites.
    My guess is someone ran a test on your card, but it would be in your interest to file a police report and even contact CC Bill directly to have them refund the charge. This is not good, apparently these Beijing processors are about as rogue as the they appear to be. Not only bypassing US law for processing credit cards for online gaming, but taking people's card numbers and actually trying to use them for themselves. How rogue can you get?
     
    1 person likes this.
  22. Jun 19, 2012
  23. max1mike

    max1mike Dormant account

    Occupation:
    carpenter
    Location:
    USA
    thats kinda why I mentioned it. I noticed that you were in AZ.
     
  24. Jun 20, 2012
  25. harrys99

    harrys99 Dormant account

    Occupation:
    Bar Business/Office Management
    Location:
    Wherever I Want

    I'm bumping this up because Mousey was right about how much this is going on. Besides what she referenced in her post also:

    James50 had a scare and so did I Be diligent-check your online bank accounts everyday. It was a major mess to deal with!
     
    5 people like this.
  26. Jun 23, 2012
  27. labeled

    labeled Senior Member

    Occupation:
    na
    Location:
    Land of the "free"
    Add another to the list: CHECKCARD 06/22 CCBILLEU.COM +18885969 VALETTA
    -39.77

    I don't buy porn (why would you when so much is free??) and this is TOO much of a coincidence - I deposit ONLY at Desert Nights & Sloto's Rivals.

    Unfuckingreal.
     
    1 person likes this.
  28. Jun 23, 2012
  29. labeled

    labeled Senior Member

    Occupation:
    na
    Location:
    Land of the "free"
    More info - the billing was for a porn site/dating site? (nastydatez? filthydatez? something like that) that used an older card, one I don't generally use for gaming, but have from time to time. I keep a private gambling-only email addy, and according to the CS rep at ccbill, the registration used that gambling-only email for registration. That seems weird as hell, I mean, why put my email address in the billing info - it kicked a "welcome to the site" email into my spam folder. In case anyone's wondering, I was on the computer at the time (in fact, I deposited at Desert Nights about 5 minutes after that bogus charge went through, so there's no chance of it being a case of someone in my house using the card. And I'm the only one that knows that email address, so it definitely can't be that.)

    ccbill stated that they reversed the charge, but as its still "processing" in my bank info, I'm going to have to wait to see if it goes through or falls off. In the meantime I cancelled that card.

    What a huge PITA. Also, I just realized that since I had two international debits in a row, my account is probably blocked - my bank does that as a matter of course.
     
    1 person likes this.
  30. Jun 23, 2012
  31. bb28

    bb28 Meister Member

    Occupation:
    Customer Service
    Location:
    US
    I don't know if this is related or not but I thought I would post the email I found in my spam folder this am as I find it really odd considering that ccbill has been mentioned so I wonder if there is a connection here. Also, I'd like to say I have never had a subscribtion to this site or any other porn site. :D

    One other thing, I no longer have a debit card tied to my bank acct, so I'm not concerned about my acct being robbed.



    RE: Important Information Regarding Your Subscription to: You must register/login in order to see the link.

    Dear member,

    CCBill.com has been chosen as the new provider for your membership to You must register/login in order to see the link..

    This change does not directly affect your membership to this website and you can continue to access your membership using your current username and password. However, you have been assigned a new Subscription ID associated with your membership. Please use this ID as your subscription reference when contacting our Consumer Support Department.

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    You can rest assured that CCBill.com does not sell or share your information with any other sites or organizations. Since 1998, CCBill.com has offered a fast, safe and convenient way to purchase access to online venues. CCBill, LLC is a trusted e-merchant, processing millions of online transactions each year and earning its reputation as a leader in the industry.

    If you have questions or concerns, CCBill Consumer Support is available online or by phone 24 hours a day, 7 days a week, 365 days a year at This email is not visible to you. or toll free at 888.596.9279.

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    Billing services provided by CCBILL, LLC

    ? 2011 CCBill, LLC All rights reserved
     
    1 person likes this.
  32. Jun 23, 2012
  33. labeled

    labeled Senior Member

    Occupation:
    na
    Location:
    Land of the "free"
    Definitely a connection, that's the same site I found in my gambling-only email spam folder, that ended in a charge to my account for $39.77.
     
  34. Jun 23, 2012
  35. pobeda

    pobeda account suspended PABnononaccred

    Occupation:
    software engineer
    Location:
    San Diego, CA
    I have a story too:(
    Just happened on Wednesday. Very reputable and accredited casino (will not name it, I am still in conversation via live chat).
    Made deposit of 46 dollars, next day noticed that my NetSpend card has negative balance. In a statement I see two transactions, one for $46 and another one for $44, by the same processor. I know that I did not use this card anywhere else, and I know I only made one transaction/ (checked cashier history).
    So, I contacted casino, kindly asked them to refund TO MY CC. after 48 hours they deposited 50 dollars into my casino account with apologies. I send another email, saying I asked to refund my card and not to deposit money into casino account. Got another response today, saying we refunded your $48 (?????, where this number came from) to your card.
    The credit will show on your credit card statement within 12 to 15 business days.
    Now, I have to wait two weeks, and I do think it's wrong. This is not double charge, as amounts in two transactions are different. And I doubt this is mistake, I mean mistakenly someone mistakenly tried to charge my card with random number, close to my usual deposit?
     
  36. Jun 23, 2012
  37. anniemac

    anniemac Ueber Meister MM PABnoaccred

    Occupation:
    retired
    Location:
    Texas, USA
    Just spent the last 30 minutes making sure that my bank account is not linked to any prepaid cards and ditching some of the ones that I used alot.

    I never use my real bank account for anything but house stuff but you can never be too sure as I have used instant bank transfer to load some cards.

    I am very diligent about watching my cards because I have had strange charges come up from time to time, never from a processor though. Usually some credit monitoring company or some such crap that is tagged at the bottom of something else.

    At least with prepaid cards, if you only load what you are going to play, then you don't have to worry about them overdrawing your account. PITA and costly but at least your real money is safe.
     
  38. Jun 23, 2012
  39. bb28

    bb28 Meister Member

    Occupation:
    Customer Service
    Location:
    US

    I hear you........as I learned a hard lesson about using my bank debit card and I now only use a prepaid card. It's just too risky to use anything tied to your bank.
     
    1 person likes this.

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