Payment Pending Period and Casino Rating

zippy

Dormant account
Joined
Mar 18, 2013
Location
Australia
Hi All,

In regards to the operational standards that accredited casino's are measured on I think there needs to be a greater emphasis placed on timely payments.

There really should not be any payment pending period when making a withdrawl. There is no pending period when witdrawing from land based casino's, so why do we tolerate it from online casinos? If you have won the money fairly then there is no absolutely no reason for casino's to place a pending period, other than to encourage you to re-gamble.

I will call out 32Red who have a pending period of 24hrs excluding weekends and no manually flushing, which means if you withdrew money late on a Friday night, then the payment would not be processed until Tuesday (3 days later). Yet this casino has a 9.1 rating....

Any casino that has a payment pending period should have their rating reduced drastically.

What do you guys think?

Thanks
Zippy
 
Totally agree! The biggest reason why I switched my main casino to GUTS is their 2 hour withdrawals, and that was from PartyCasino who pay within 24 hours all the time. Still fast compared to most, but even so, the faster the better, the place I will play.
 
I guess you must have missed the earlier threads about the exact same subject.
If you search for them you will also get to read his opinions.

Here you have how Bryan are rating accredited casinos.
https://www.casinomeister.com/rating-system-explanation/

Couldn't find Brian's post on the subject, but the fact that nothing has changed makes me question whether he places enough weighting on this issue when accrediting casino's.
 
Couldn't find Brian's post on the subject, but the fact that nothing has changed makes me question whether he places enough weighting on this issue when accrediting casino's.

For instance 32Red have lost points because of this, and others too I guess.
Maybe you don't agree with how Bryan rates them but I guess you probably have to accept that he don't look at only payout time but a lot of more things, which you could read about in the link.

He is on the road right now for a few days more so you probably need to wait for a more clear answer until he's back :)
 
You will notice that aside from 32red due to their safety, customer service and historical achievements that virtually ALL the 9+ rated sites actually DO have very fast withdrawals so obviously Bryan must have factored this in.
 
totally agree with OP

They take our money right away , but they pay us with a delay

As we see at other Casinos .. it is possible to handle like this

I just hate to wait for the money i won where i put MY OWN money on line which i work hard for

32Red was anyhow the last time i played ... still waiting for my cashout of 12.5k

Its not nice to play with our habit and try to make us play more as we want

I would not say anything if they take the money with a 24hrs delay , where we still break up the payment process


best way shld be escrow payments where casinos get e-wallet payments after they pay us
 
totally agree with OP

They take our money right away , but they pay us with a delay

As we see at other Casinos .. it is possible to handle like this

I just hate to wait for the money i won where i put MY OWN money on line which i work hard for

32Red was anyhow the last time i played ... still waiting for my cashout of 12.5k

Its not nice to play with our habit and try to make us play more as we want

I would not say anything if they take the money with a 24hrs delay , where we still break up the payment process


best way shld be escrow payments where casinos get e-wallet payments after they pay us


Yes. Try going and opening a casino on that basis. Sorry but that's utterly ludicrous.
So, the casino would have no cash-flow. They wouldn't be able to use your deposit to pay the last winner and so-on.
Then imagine the fraud and chargebacks that would occur from losing players. KYC and finances would be effectively removed from the casinos' control.
Then what happens if a player won big (30k) and as per the casino's terms would need paying at say 10k a week for 3 weeks?
The player had deposited 5k so the casino would not be able to use that money for other winners until the 30k had been paid?
Your assumption is that most casinos are inherently dishonest and should not be trusted without nannying. Almost an insult to the casinos and reps on here.

Please for your sake don't try to run an online casino business.;)
 
For instance 32Red have lost points because of this, and others too I guess.
Maybe you don't agree with how Bryan rates them but I guess you probably have to accept that he don't look at only payout time but a lot of more things, which you could read about in the link.

He is on the road right now for a few days more so you probably need to wait for a more clear answer until he's back :)

From what I recall 32Red's rating was reduced from 9.5 to 9.1 for implementing a pending period and removing manual flushing.

I'm suggesting that greater emphasis needs to be placed pending periods when rating casino's.
All casino's that have a pending period should not have score above say 8. This would then possibly encourage them to remove pending periods in order to be able have a rating greater than 9.

By giving casino's ratings above 9 for processing payments in 24 hours we are simply accepting that pending period are ok. They're not.
If you deposit money, play, win and then withdraw you should not be forced to wait. Doesn't make sense.

I hope Bryan reviews the rating system in order to encourage change that is in the best interests of players.

Thanks
 
From what I recall 32Red's rating was reduced from 9.5 to 9.1 for implementing a pending period and removing manual flushing.

I'm suggesting that greater emphasis needs to be placed pending periods when rating casino's.
All casino's that have a pending period should not have score above say 8. This would then possibly encourage them to remove pending periods in order to be able have a rating greater than 9.

By giving casino's ratings above 9 for processing payments in 24 hours we are simply accepting that pending period are ok. They're not.
If you deposit money, play, win and then withdraw you should not be forced to wait. Doesn't make sense.

I hope Bryan reviews the rating system in order to encourage change that is in the best interests of players.

Thanks
I would give all casinos a 10 if they processed in 24 hours. Seriously, you are upset at THIS time frame???? What are you going to do if and when casinos go to 7 day waiting time to process or 30 days to receive funds??? No one thought it would happen but it has started.....called changes.....But seriously....you are upset over 24 hours????.....::::shaking head side to side::::

.
 
Yes. Try going and opening a casino on that basis. Sorry but that's utterly ludicrous.
So, the casino would have no cash-flow. They wouldn't be able to use your deposit to pay the last winner and so-on.
Then imagine the fraud and chargebacks that would occur from losing players. KYC and finances would be effectively removed from the casinos' control.
Then what happens if a player won big (30k) and as per the casino's terms would need paying at say 10k a week for 3 weeks?
The player had deposited 5k so the casino would not be able to use that money for other winners until the 30k had been paid?
Your assumption is that most casinos are inherently dishonest and should not be trusted without nannying. Almost an insult to the casinos and reps on here.

Please for your sake don't try to run an online casino business.;)

Sorry but it seems you have no understanding of a healthy run business

Operators who has legal Licences not such as Curacao and Antigua are bond to keep players Balances segregated to their cash flow.

If you are going to open a Playtech Casino than you do not get the deposits anyhow right away as Playtech will distribute them in 4 to 6 weeks. So as you see ... Operators do not have cash anyhow right away after a Players deposit in their hand... So pls DO NOT OPEN a casino anytime, as you would go broke if you think that player deposits helps your cash flow !!!

I have seen over the years many small operators who was thinking exactly the same like you to go bankrupt ... as they counted the deposits Player do into their cash flow
 
From what I recall 32Red's rating was reduced from 9.5 to 9.1 for implementing a pending period and removing manual flushing.

I'm suggesting that greater emphasis needs to be placed pending periods when rating casino's.
All casino's that have a pending period should not have score above say 8. This would then possibly encourage them to remove pending periods in order to be able have a rating greater than 9.

By giving casino's ratings above 9 for processing payments in 24 hours we are simply accepting that pending period are ok. They're not.
If you deposit money, play, win and then withdraw you should not be forced to wait. Doesn't make sense.

I hope Bryan reviews the rating system in order to encourage change that is in the best interests of players.

Thanks

I agree with your sentiments, but it's impractical. It sounds like you think the weighting is too little on casinos with >24hrs pending and not 24/7. You cannot score 32red at 8 behind some far less secure and established sites. You also assume that the accredited casinos will implement these costlier measures based just on CM accredited status and membership - we here are only a tiny minority of their players and sometimes we overestimate our presence as we only see things through this forum.
It may be worth remembering that on here we only see the select casinos and as such the minority of the thousands that exist, so we are judging by a very high mark to start with. Go outside CM and compare 32red or other download MG sites with the tens of Cassava/888 sites with 72-hour pending, or multitudes of Playtech sites with a 96-hour pending, and there are far worse too starting at 10 days for US players.

The fact is we are spoilt here and forget what it's like outside CM.:)

On here we know the payment scales for the accredited sites. If that's your prime concern, don't play at the 'slower' ones.
 
From what I recall 32Red's rating was reduced from 9.5 to 9.1 for implementing a pending period and removing manual flushing.

I'm suggesting that greater emphasis needs to be placed pending periods when rating casino's.
All casino's that have a pending period should not have score above say 8. This would then possibly encourage them to remove pending periods in order to be able have a rating greater than 9.

By giving casino's ratings above 9 for processing payments in 24 hours we are simply accepting that pending period are ok. They're not.
If you deposit money, play, win and then withdraw you should not be forced to wait. Doesn't make sense.

I hope Bryan reviews the rating system in order to encourage change that is in the best interests of players.

Thanks

I wish it was that simple. That casinos would change their payout times after how they are rated here. It doesn't work like that :)

This isn't the center of the universe and sure they can get a lot of good or bad reputation from here, but keep in mind that most players probably don't read this forum. What you instead would do is to lower the reputation for a great group just because they don't pay fast enough.
I don't think that would be fair either.
 
I would give all casinos a 10 if they processed in 24 hours. Seriously, you are upset at THIS time frame???? What are you going to do if and when casinos go to 7 day waiting time to process or 30 days to receive funds??? No one thought it would happen but it has started.....called changes.....But seriously....you are upset over 24 hours????.....::::shaking head side to side::::

.

I'm not upset. Rather, I want casinomeister to hold casino's to account on this issue.

You seem to merely accept these payment period changes the casino's are implementing.....maybe a senior member you should be questioning them....how else can we get change...::::shaking head side to side::::

If casino's I play at moved to 7 day pending periods I would stop playing and go back to land based casino's.
 
I do think that casinomeister has a weight here when it comes to reputable Casinos ... just because every casino operator who is listed here is proud of their reputation ... the ones who not are coming with the phrase ... not the center of the universe ... obv. to make them sleep at night

I think you under estemate the power of bryan a bit, if he puts them down to 8.5 he will get a ring in 5 minutes and they will ask him why he did that .... and thats a fact .

You need to remeber that Casinos are not your friend or anything close to that, they want your money and they want you to loose it, in a business like this reputation is worth gold... how many people are just looking to find some infos and they dont register here or take part of any conversation !!!

If we start now to complain about this 24hrs freeze period than we encvourage other casinos who wants their business to change this ...

As this is said, any MG Casino with a cash out of 12 hours max. 24/7 has my business
 
I would give all casinos a 10 if they processed in 24 hours. Seriously, you are upset at THIS time frame???? What are you going to do if and when casinos go to 7 day waiting time to process or 30 days to receive funds??? No one thought it would happen but it has started.....called changes.....But seriously....you are upset over 24 hours????.....::::shaking head side to side::::

.

rather than that it should be a % of the withdrawal....in slabs maybe....
 
I agree with your sentiments, but it's impractical. It sounds like you think the weighting is too little on casinos with >24hrs pending and not 24/7. You cannot score 32red at 8 behind some far less secure and established sites. You also assume that the accredited casinos will implement these costlier measures based just on CM accredited status and membership - we here are only a tiny minority of their players and sometimes we overestimate our presence as we only see things through this forum.
It may be worth remembering that on here we only see the select casinos and as such the minority of the thousands that exist, so we are judging by a very high mark to start with. Go outside CM and compare 32red or other download MG sites with the tens of Cassava/888 sites with 72-hour pending, or multitudes of Playtech sites with a 96-hour pending, and there are far worse too starting at 10 days for US players.

The fact is we are spoilt here and forget what it's like outside CM.:)

On here we know the payment scales for the accredited sites. If that's your prime concern, don't play at the 'slower' ones.

I'm not just scoring 32Red at 8, rather all casino's that have pending periods (this would cover 99.9%)

I understand we have little power, but why reward casino's with a good rating when they have pending periods.

You have to start somewhere.

Maybe Bryan or other senior members have other suggestions on how we can encourage change, rather than simply accept the status quo.
 
Sorry but it seems you have no understanding of a healthy run business

Operators who has legal Licences not such as Curacao and Antigua are bond to keep players Balances segregated to their cash flow.
If you are going to open a Playtech Casino than you do not get the deposits anyhow right away as Playtech will distribute them in 4 to 6 weeks. So as you see ... Operators do not have cash anyhow right away after a Players deposit in their hand... So pls DO NOT OPEN a casino anytime, as you would go broke if you think that player deposits helps your cash flow !!!

I have seen over the years many small operators who was thinking exactly the same like you to go bankrupt ... as they counted the deposits Player do into their cash flow


Yeah, and so were MetroPlay and Purple Lounge with Maltese and UK licenses respectively.:rolleyes:
And if Playtech hold for 4-6 weeks where do you think the deposits go after that? The cash flow!

The SOLE cash income of any casino is deposits. This is how they pay players. The deposits at whichever stage form their cash flow.
 
Yeah, and so were MetroPlay and Purple Lounge with Maltese and UK licenses respectively.:rolleyes:
And if Playtech hold for 4-6 weeks where do you think the deposits go after that? The cash flow!

The SOLE cash income of any casino is deposits. This is how they pay players. The deposits at whichever stage form their cash flow.

thanks for prooving my point here ...

MetroPlay has lost their licenced because of that , PurpleLounge went to bankrupt .... there is a bit more to the stories but anyhow ..

You said, first, Players deposit pays the other one ... this indicates that they use deposits right away ... ofc at one point it adds to the cash flow, but not right away ... and as we was talking about delays, it makes your Post not coming even close to the real world of online casinos.

I understand your point too.. but Im not sos ure why you want to protect a Casino which has a 24hrs reverse withdrawl time to encourage you playing more as you want or is good for you ? Dont you want your cash asap ? If yes, why we dont try to push them togheter for this .

I just quit a casino and closed my account because of latw cashouts and i have told them ... need to say I deposit a bit more as avergae and they call me and write me since than to reopen it and they shorten the time from 3 days to 24hrs max. in a week for me ... but im not reopen it as 24 hrs is still way too bad ..
 
Totally agree! The biggest reason why I switched my main casino to GUTS is their 2 hour withdrawals, and that was from PartyCasino who pay within 24 hours all the time. Still fast compared to most, but even so, the faster the better, the place I will play.

Guts are *normally* very good with withdrawl times - although they should be as they charge you for them.

However, yesterday I was required to send documents as i'd withdrawn over 2,300 EUR (I play in sterling).

Anyway, I sent them and nearly 24 hours later i'm still waiting. I checked yesterday how long this would take and was told that it would probably be tomorrow (i.e. today) and having just checked again was told "we'll get back to you today".

I'm really not very happy about this. All it takes is a few moments for someone to ensure they're satisfied with what they've been sent (and all other casinos have always been satisfied with my documents so have no reason to think Guts won't be).
 
Guts are *normally* very good with withdrawl times - although they should be as they charge you for them.

However, yesterday I was required to send documents as i'd withdrawn over 2,300 EUR (I play in sterling).

Anyway, I sent them and nearly 24 hours later i'm still waiting. I checked yesterday how long this would take and was told that it would probably be tomorrow (i.e. today) and having just checked again was told "we'll get back to you today".

I'm really not very happy about this. All it takes is a few moments for someone to ensure they're satisfied with what they've been sent (and all other casinos have always been satisfied with my documents so have no reason to think Guts won't be).

problem is , it is easter monday in Malta and there is no way anyone is working .. bad timing a bit, but they normally pay you very fast even on weekends and public holidays
 
I agree 100 Percent.

Hi All,

In regards to the operational standards that accredited casino's are measured on I think there needs to be a greater emphasis placed on timely payments.

There really should not be any payment pending period when making a withdrawl. There is no pending period when witdrawing from land based casino's, so why do we tolerate it from online casinos? If you have won the money fairly then there is no absolutely no reason for casino's to place a pending period, other than to encourage you to re-gamble.

I will call out 32Red who have a pending period of 24hrs excluding weekends and no manually flushing, which means if you withdrew money late on a Friday night, then the payment would not be processed until Tuesday (3 days later). Yet this casino has a 9.1 rating....

Any casino that has a payment pending period should have their rating reduced drastically.

What do you guys think?

Thanks
Zippy


I completely agree with this post. I know Bryan factors in pending periods on ratings--but in my view, any pending period in excess of 2 hours is excessive--especially when "manual flush" is not an option. As an American, I have never had the privilege of being FLUSHED.

All I know is that every hour it sits in pending/reversible status I'm less likely to ever see the money. Sure, blame it on me. Call me weak. Tell me I have a gambling problem. Well, I have NEVER had a problem taking 5 to 10K off the Blackjack Tables at Caesars Palace or the Mirage--to name two of my favorites--taking it to the Cage, and walking out with it--and yes, bringing it back to Texas. The same holds true for hitting a Royal in Louisiana, or Oklahoma and I've hit a few worth from 1K to 4K and I take the money and RUN.

I have stated MANY times in this forum that the reversal period is by far the biggest weapon the online casinos have in their arsenal to massively increase their profits to obscene levels. I doubt 75% of the casinos operating online today would still be in business if they were unable to employ this tactic.
 
totally agree with OP

They take our money right away , but they pay us with a delay

As we see at other Casinos .. it is possible to handle like this

I just hate to wait for the money i won where i put MY OWN money on line which i work hard for

32Red was anyhow the last time i played ... still waiting for my cashout of 12.5k

Its not nice to play with our habit and try to make us play more as we want

I would not say anything if they take the money with a 24hrs delay , where we still break up the payment process


best way shld be escrow payments where casinos get e-wallet payments after they pay us

I think you got this wrong. Casinos, like most merchants, has to wait for the credit card deposits to be available to them. This can take up to a week before they are released from the bank and end up in the casinos account.
 
thanks for prooving my point here ...

MetroPlay has lost their licenced because of that , PurpleLounge went to bankrupt .... there is a bit more to the stories but anyhow ..

You said, first, Players deposit pays the other one ... this indicates that they use deposits right away ... ofc at one point it adds to the cash flow, but not right away ... and as we was talking about delays, it makes your Post not coming even close to the real world of online casinos.

I understand your point too.. but Im not sos ure why you want to protect a Casino which has a 24hrs reverse withdrawl time to encourage you playing more as you want or is good for you ? Dont you want your cash asap ? If yes, why we dont try to push them togheter for this .

I just quit a casino and closed my account because of latw cashouts and i have told them ... need to say I deposit a bit more as avergae and they call me and write me since than to reopen it and they shorten the time from 3 days to 24hrs max. in a week for me ... but im not reopen it as 24 hrs is still way too bad ..

OK, we agree that deposits DO form a casino's cash flow - it's just a question of how long the delay is before these deposits go in the pot. No arguments there from me. I mentioned Metroplay and Purple Lounge because you insinuated Costa Rica and Curacao were less safe than European LGA's. It turns out that ALL LGA's are effectively toothless, as these events show that despite their rules NO player's money is totally safe!
Yes, these casinos did lose their licences but what was the point? The crooks had already done a runner with the players' funds anyway so there were effectively no safeguards in place.

As for 24 hour pending, you know the rules before depositing. It's a free market. If a player doesn't like it, don't deposit there. A 24-hour pending site may have lower costs therefore better and more frequent bonuses. Tournaments too. I agree I'd like every site to pay fast 24/7 but it just isn't going to happen. 32red for example will have been hit far harder than other sites by the UK gaming tax, as they have at least 50% UK player base.
 

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