Novibet verify - "accredited" and confused. This is fully stupid now.

colinsunderland

RIP Colin
Joined
Jan 28, 2016
Location
uk
ive never had a utility bill ever or a driving license or a council tax bill and im fully legal,

a lot of confusion here i read comes from quoting laws which are actually statues although commonly used by the police/councils/the bbc etc

to bully/ cohere /and most importantly dish out fines they are not above the sovereign law of the land,

In this case though, it is law, it's part of the money laundering regulations.
 

ed skull murphy

Trollish behavior - quit the forum
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Nov 7, 2017
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Albion
ive never had a utility bill ever or a driving license or a council tax bill and im fully legal,

a lot of confusion here i read comes from quoting laws which are actually statues although commonly used by the police/councils/the bbc etc

to bully/ cohere /and most importantly dish out fines they are not above the sovereign law of the land,
But when transacting with a commercial enterprise, you have to abide by the contract you agreed on, common law doesn't come into it.
 

5ta

Dormant account
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Aug 11, 2014
Location
West Midlands
That's the thing, here we see (as stated, I am happy to verify and allow novibet to verify these events) the misconception thought of as law when indeed it obviously isn't. I "did not" provide a utility bill. I cannot provide one. I also proved (to novibet) I couldn't provide a bank statement, that wasn't even asked for by them, but somewhat advised here) I provided a partial address from my online banking.

So it is infact true that there is no law dictating we must provide a utility bill. At least, for the amount I withdrew. And the whole point of this thread is simple :

Pass verification 100% before sending/accepting a deposit. I can see why the industry needs to be too lazy to do this and hide it in the small print.




I do wonder how small print stating "If you have a vowel in your surname, all remaining funds in your casino account, belong to the casino and cannot be withdrawn." goes down with the "well you agreed to it" folks.

I do not have a utility bill. Verification should be as important as the sign up process.
 

5ta

Dormant account
Joined
Aug 11, 2014
Location
West Midlands
But when transacting with a commercial enterprise, you have to abide by the contract you agreed on, common law doesn't come into it.

A contract cannot breach a law. A contract can and always will struggle in courts with moral fibre.
If you have online banking, you should be able to download a PDF bank statement right? This would contain your address and as it's an official statement it should work as proof of address?

for some reason I only had statements available up until oct 2017 and demonstrated this. also, others have claimed statements in pdf format are rejected by some casinos.
 

colinsunderland

RIP Colin
Joined
Jan 28, 2016
Location
uk
That's the thing, here we see (as stated, I am happy to verify and allow novibet to verify these events) the misconception thought of as law when indeed it obviously isn't. I "did not" provide a utility bill. I cannot provide one. I also proved (to novibet) I couldn't provide a bank statement, that wasn't even asked for by them, but somewhat advised here) I provided a partial address from my online banking.

So it is infact true that there is no law dictating we must provide a utility bill. At least, for the amount I withdrew. And the whole point of this thread is simple :

Pass verification 100% before sending/accepting a deposit. I can see why the industry needs to be too lazy to do this and hide it in the small print.




I do wonder how small print stating "If you have a vowel in your surname, all remaining funds in your casino account, belong to the casino and cannot be withdrawn." goes down with the "well you agreed to it" folks.

I do not have a utility bill. Verification should be as important as the sign up process.

No matter how many times you state something, it doesn't mean you are right. It is the law that a casino has to verify you are who you say you are, maybe if you read the law you would understand where you are getting confused. No one has said it is the law to have to provide a utility bill.

If your bank only had statements available up until Oct 2017 then maybe you should ask them why, assuming there has been account activity then statements should be available.
 

colinsunderland

RIP Colin
Joined
Jan 28, 2016
Location
uk
A contract cannot breach a law. A contract can and always will struggle in courts with moral fibre.

Which law are you suggesting Novibet are in breach of by having a (not hidden at all) term stating they might ask for ID at some point?
 

judgenico

Experienced Member
MM
Joined
Feb 23, 2013
Location
norfolk
unless you're a illegal immigrant or a child every adult has a utility bill.
im sorry but i beg to differ, im sure im not the only one in this circumstance my situation is this im 49 with 2 children my partner pays all the bills i just give her my money on payday so all the bills are in her name luckily when asked for a utility bill by any online casino up to now have accepted a credit card statement the only thing i have in my name
 

colinsunderland

RIP Colin
Joined
Jan 28, 2016
Location
uk
im sorry but i beg to differ, im sure im not the only one in this circumstance my situation is this im 49 with 2 children my partner pays all the bills i just give her my money on payday so all the bills are in her name luckily when asked for a utility bill by any online casino up to now have accepted a credit card statement the only thing i have in my name

Council tax bill?
Bank statement?
A credit card statement can be used as proof of address as you have found out, any official items like that can be used, even stuff like tax credit letters, HMRC etc. However not all casinos will accept them, but that is down to the casino, most decent ones would though :)
 

ed skull murphy

Trollish behavior - quit the forum
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It is the law that a casino has to verify you are who you say you are
Actually Col, I had a brief glimpse through the UKGC AML pdf, and the recommendations are guidelines for casinos to follow, and if the UKGC finds that a particular casino is not taking adequate steps regards AML, they may revoke the licence, so it is not strictly law, it's a bit of a grey area.

For example I could not find anything in the guide pertaining to having to play through a deposit 1x, only something about a criminal might park his funds in a casino account for a while, and later withdraw it, so something to be wary of... along those lines. But I think the commission is leaving it up to individual casinos to apply common sense, as there is nothing in black and white, as in 'law'.

With KYC, it may be more clear cut, and shouldn't really be a problem, for most people anyway.

Here are the regulations:

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Here is UKGCs recommendation:

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colinsunderland

RIP Colin
Joined
Jan 28, 2016
Location
uk
Actually Col, I had a brief glimpse through the UKGC AML pdf, and the recommendations are guidelines for casinos to follow, and if the UKGC finds that a particular casino is not taking adequate steps regards AML, they may revoke the licence, so it is not strictly law, it's a bit of a grey area.

For example I could not find anything in the guide pertaining to having to play through a deposit 1x, only something about a criminal might park his funds in a casino account for a while, and later withdraw it, so something to be wary of... along those lines. But I think the commission is leaving it up to individual casinos to apply common sense, as there is nothing in black and white, as in 'law'.

With KYC, it may be more clear cut, and shouldn't really be a problem, for most people anyway.

the guidance should be read in conjunction with the laws surrounding the various factors though, identification should be done as part of the CCD anyway as you say. No casino is going to risk their license just beause someone doesn't have ID.

This is a list of whats acceptable from the UKGC

Documents issued by government departments and agencies that contain a photograph may be considered reliable. In practical terms, for face-to-face verification conducted by non-remote casinos, production of a valid passport or photo card driving licence should enable most individuals to meet the identification requirement for AML/CTF purposes. These documents will also confirm either residential address or date of birth.

6.63 Alternatively, government issued documents without a photograph which incorporate the customer’s full name may be used, supported by a second document, which is ideally also government issued, or issued by a public sector body or authority. This second document must also include the customer’s full name and either his residential address or his date of birth.

6.64 The following sources may, therefore, be useful for verification of UK-based customers:

• current signed passport
• birth certificate
• current photo card driving licence
• current EEA member state identity card
• current identity card issued by the Electoral Office for Northern Ireland
• residence permit issued by the Home Office
• firearms certificate or shotgun licence
• benefit book or original notification letter from the Department of Works and Pensions confirming the right to benefits
• council tax bill
• utility bill or statement (but not ones printed off the internet), or a certificate from a utilities supplier confirming an arrangement to pay services on pre-payment terms
• bank, building society or credit union statement or passbook containing current address (but not statements printed off the internet) - bank or credit cards alone will not be sufficient as these do not provide either residential address or date of birth
• confirmation from an electoral register that a person of that name lives at that address
• recent original mortgage statement from a recognised lender
• solicitor’s letter confirming recent house purchase or land registry confirmation of address
• local council or housing association rent card or tenancy agreement
• HMRC self-assessment statement or tax demand
• house or motor insurance certificate.

Its worth keeping a copy of that for any casino that gets arsey about stuff :)
 

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