New Review New UK Facing Casino - Spin Hill Casino

[geordiecolin]

Can't play until verified? What types of docs did you provide?

My card front and back.

 

[dunover]

If their affiliate programme and interface (looks like a 8-year old designed it) is anything to go by, I would avoid the place TBH. They've been around a while anyway and seem very inexperienced in casino world.

 

[geordiecolin]

What rep? There doesn't seem to be one.
But there again, it is just a random grey zone review, not a BBF or anything like that.

I presumed that there being an active rep was a pre requisit of getting on the grey list?

 

[geordiecolin]

Update.
My bank card details have now been excepted. However they have now requested a utility bill. I already sent a valid utility bill in my first reply to them asking for my card details.
Shockingly amaturish

 

[L&L-Jan]

If their affiliate programme and interface (looks like a 8-year old designed it) is anything to go by, I would avoid the place TBH. They've been around a while anyway and seem very inexperienced in casino world.

And our affiliate program looks like being top notch

New one coming though, testing now on Yako...

 

[The Dude]

I presumed that there being an active rep was a pre requisit of getting on the grey list?

No not really. We try to cover as many casinos as possible with the Grey Zone mainly to feed the data base of the seldom used Casinomeister 2nd Opinion app/browser widget. This allows you to see the status of any casino and see if there is a review about that casino. More information about that here:
C2O: Casinomeister's Second Opinion! - Casinomeister

So to answer your question, no - having a rep in the forum for the GZ is not a requirement. That's why it's called the Grey Zone

 

[The Dude]

If their affiliate programme and interface (looks like a 8-year old designed it) is anything to go by, I would avoid the place TBH. They've been around a while anyway and seem very inexperienced in casino world.

I was surprised that when signing up, I was never in a pending period. So this is real attractive to spammers. Just sayin'

 

[colinsunderland]

I was surprised that when signing up, I was never in a pending period. So this is real attractive to spammers. Just sayin'

I get a ton of spam from jumpman sites, they NEVER reply to GDPR requests despite follow up emails and now a report into the ICO, a bit like Aspire too.

 

[L&L-Jan]

I get a ton of spam from jumpman sites, they NEVER reply to GDPR requests despite follow up emails and now a report into the ICO, a bit like Aspire too.

All fine by me, but please dont request that on our end. Any idea how time consuming that process is

 

[colinsunderland]

All fine by me, but please dont request that on our end. Any idea how time consuming that process is

As long as you don't spam me constantly on email addresses stolen from other casinos, then completely ignore my complaints you will be fine

 

[geordiecolin]

My last reply to their request was sent mid day and I included a valid doc in reply. No validation came through.
In all honesty this is just a minor reason why I withdrew from being a very dedicated meister who was willing to put their money in to casino's that are suggested to us to review

 

[Kroffe]

Ok Jan..
I just finished a rough draft of your order. "Red bus popping a wheelie"
As we agreed, €50 000 now, and another €50 000 when the work is complete.

If anyone else want to hire me to make gifs, dont bother.
Turns out it takes quite a bit of time, and is not all that fun.
Who knew.

Edit: It turns out there are programs better suited for gifmaking than paint3d.
Didnt bother remaking it since it still seems like a bunch of work, but i could atleast clean the edges a bit,

 

[geordiecolin]

I had no response after sending a clear and up to date utility bill. Instead I have now been asked to supply a clear picture of my driving license or passport.
Why did they not request everything at once and why have they not even acknowledged recipt of the last doc I sent them?
Its an utter joke and in the mean time they are holding on to my money.
Yesterday afternoon I asked them to refund my money and close my account which was totally ignored

 

[Davey86]

I had no response after sending a clear and up to date utility bill. Instead I have now been asked to supply a clear picture of my driving license or passport.
Why did they not request everything at once and why have they not even acknowledged recipt of the last doc I sent them?
Its an utter joke and in the mean time they are holding on to my money.
Yesterday afternoon I asked them to refund my money and close my account which was totally ignored

Not one to be recommended then

 

[geordiecolin]

Just a quick update. As they again ignored my request to close my account and seemingly decided I didn't have to provide passport and driving licence details I am in. I'm unsure if they have refunded my initial deposit because I cant find that history and I cant see a deposit from my bank being made. So I've came this far so I've deposited in order to be able to give an honest review for the grey zone/meister feedback data

 

[geordiecolin]

I'm over half way through wagering the welcome bonus play through with more than 10 times my deposit so I just checked to see if I could withdraw my winnings and throw the bonus. I was met with


Your Account Is Currently Being Reviewed


We need to carry out some checks on your account to safeguard your game-play and to protect all our players against fraud.

This process can take up to 48 hours - but we hope for sooner. Please check back here for an update and we'll also email you as soon as we're done.

If you would like to know more about this, please

You do not have permission to view link Log in or register now.

You can apply responsible gambling tools to your account

You do not have permission to view link Log in or register now.

Thanks!

Yet my account has been fully verified.
I thought that UK laws state that we can withdraw from a bonus at any time as long as we do not dip into the bonus money after losing our real money? I've decided to pause play for a bit
No live chat
Edit
I see no value in waiting up to 48hrs for some form of clearance on an account that has already been verified and while I have clearly stuck by the rules of playing a bonus. I just want it over and done with now so I can go play at a trusted site before bed time

 

[Davey86]

I'm over half way through wagering the welcome bonus play through with more than 10 times my deposit so I just checked to see if I could withdraw my winnings and throw the bonus. I was met with


Your Account Is Currently Being Reviewed


We need to carry out some checks on your account to safeguard your game-play and to protect all our players against fraud.

This process can take up to 48 hours - but we hope for sooner. Please check back here for an update and we'll also email you as soon as we're done.

If you would like to know more about this, please

You do not have permission to view link Log in or register now.

You can apply responsible gambling tools to your account

You do not have permission to view link Log in or register now.

Thanks!

Yet my account has been fully verified.
I thought that UK laws state that we can withdraw from a bonus at any time as long as we do not dip into the bonus money after losing our real money? I've decided to pause play for a bit
No live chat

Seems like you have to jump through hoops constantly for nothing hmmmm

 

[geordiecolin]

Seems like you have to jump through hoops constantly for nothing hmmmm

It does seem that way. Its Curacoa domain tactics transported to the UK as far as my experience has been so far.
The thing is that their site runs so smoothly and as far as I can tell their games are running on the highest RTP and game play suggests as much

 

[Davey86]

It does seem that way. Its Curacoa domain tactics transported to the UK as far as my experience has been so far.
The thing is that their site runs so smoothly and as far as I can tell their games are running on the highest RTP and game play suggests as much

So much potential.....

 

[geordiecolin]

So much potential.....

Are you suggestig that the likes of Holy Diver are Curacoa imposters?

 

[geordiecolin]

Just for clarity @Casinomeister did SpinHill approach this site with a view of becoming accredited?

 

[colinsunderland]

Just for clarity @Casinomeister did SpinHill approach this site with a view of becoming accredited?

They have no rep so I would guess not.

 

[geordiecolin]

They have no rep so I would guess not.

Then who decided that it would be a good idea to put this casino forward and was any footwork done beforehand?

 

[dionysus]

well, it says GreyZone not BBF
we need to know all the not recommended and rogues or even just passable, for listings as well.

 

[geordiecolin]

I'm so sorry about giving such requent updates but it

well, it says GreyZone not BBF
we need to know all the not recommended and rogues or even just passable, for listings as well.

It impacts the integrity of the site when we are introduced to a site on these boards for review.

As I am posting according to my calculations I have completed the play through with 13 times my deposit yet I am still in play through mode

 

[dionysus]

I'm so sorry about giving such requent updates but it

It impacts the integrity of the site when we are introduced to a site on these boards for review.

you asked:
'Then who decided that it would be a good idea to put this casino forward '
that would be @Casinomeister

how does it impoact the integrity? if you give it a bad review that gets calculated into the score and reviews and is listed accordingly
doesnt that add MORE integrity to the site, informing players of whether a casinois good OR bad?

 

[geordiecolin]

you asked:
'Then who decided that it would be a good idea to put this casino forward '
that would be @Casinomeister

how does it impoact the integrity? if you give it a bad review that gets calculated into the score and reviews and is listed accordingly
doesnt that add MORE integrity to the site, informing players of whether a casinois good OR bad?

No.
You are by default requesting us members to spend money on these sites in good faith.
Think about it

 

[geordiecolin]

As it goes I have put a a futher 700 spins over what should have been the conversion to real money at twice the minimum wager. It still shows as bonus money.
I will leave it there for tonight and seek my questions tomorrow.

 

[dionysus]

No.
You are by default requesting us members to spend money on these sites in good faith.
Think about it

Noone has asked a member to spend a red cent.
The fact is, players are playing here regardless, and if you are, we're asking for feedback.
It CLEARLY states Grey Zone

You've been here long enough to know players would play at a site irrespective of whether it was rogued or there were 3000 pages of warnings.

"Grey Zone:The casinos listed here are casinos I have reservations about; some players may find them fine ‘n dandy, others may have bad experiences. This section allows me to state what my reservations are."

so in other words CM won't KNOW if the site should be marked safe, not recommended or rogue until enough players lend their experience and/or feedback

 

[geordiecolin]

Noone has asked a member to spend a red cent.
The fact is, players are playing here regardless, and if you are, we're asking for feedback.
It CLEARLY states Grey Zone

You've been here long enough to know players would play at a site irrespective of whether it was rogued or there were 3000 pages of warnings.

Grey Zone:The casinos listed here are casinos I have reservations about; some players may find them fine ‘n dandy, others may have bad experiences. This section allows me to state what my reservations are.

so in other words CM won't KNOW if the site should be marked safe, not recommended or rogue until enough players lend their experience and/or feedback

I will just leave fellow members to digest all what you have said above and come to their own conclusions.
OMG

 

[dionysus]

sweet

 

[Nik]

you asked:
'Then who decided that it would be a good idea to put this casino forward '
that would be @Casinomeister

how does it impoact the integrity? if you give it a bad review that gets calculated into the score and reviews and is listed accordingly
doesnt that add MORE integrity to the site, informing players of whether a casinois good OR bad?

Yes, you are right - it does inform players of whether a casino is good or bad , but when a casino is bad - it shouldnt be here ...... advocate of fair play???

The score some casinos get lately is just not the reality - im really sorry but thats my feedback....

We are only here to express an opinion and appreciate the opportunity to do so ! in the meantime we hope that you guys appreciate our opinions too .....

 

[dionysus]

Yes, you are right - it does inform players of whether a casino is good or bad , but when a casino is bad - it shouldnt be here ...... advocate of fair play???

The score some casinos get lately is just not the reality - im really sorry but thats my feedback....

We are only here to express an opinion and appreciate the opportunity to do so ! in the meantime we hope that you guys appreciate our opinions too .....

but that's the thing, when enough people label it bad and there's a fair and balanced perspective it gets listed as such
and if it doesnt, or slips through we hope people reach out - which they almost nearly do.

It's AS important to list the bad ones here as well as good so everyone has an informed decision.

The staus as it isnt static; that's why Bryan is specifically reaching out to the membership..here and in a pm, so he can label it accordingly; as such it's labelled 'grey zone' in the interim.
There's nothing to suggest the casino is recommended; it's in limbo until, if such, it falls to either side of the scale.

 

[geordiecolin]

Yes, you are right - it does inform players of whether a casino is good or bad , but when a casino is bad - it shouldnt be here ...... advocate of fair play???

The score some casinos get lately is just not the reality - im really sorry but thats my feedback....

We are only here to express an opinion and appreciate the opportunity to do so ! in the meantime we hope that you guys appreciate our opinions too .....

I am just trying to be restrained after wanting to get involved with a site advertised in CM. I always have shown willing in everything promo wise in this site since I joined and I always voice that I do. I could say so much more

 

[dionysus]

One doesnt have to deposit to sign up or review Ts and Cs, check the games list, banking section, navigate the site etc - there's a lot goes into the reviews

If people do deposit and play, that's requested feedback as well.
But the site isnt accredited. There's no stamp of approval.
It's a casino. It's out there.

And all feedback, positive or negative is welcome.

 

[colinsunderland]

Noone has asked a member to spend a red cent.
The fact is, players are playing here regardless, and if you are, we're asking for feedback.
It CLEARLY states Grey Zone

You've been here long enough to know players would play at a site irrespective of whether it was rogued or there were 3000 pages of warnings.

"Grey Zone:The casinos listed here are casinos I have reservations about; some players may find them fine ‘n dandy, others may have bad experiences. This section allows me to state what my reservations are."

so in other words CM won't KNOW if the site should be marked safe, not recommended or rogue until enough players lend their experience and/or feedback

How are you supposed to rate a casino without playing there?
I can't see how it would get higher than grey zone anyway as I would be amazed if you got a rep from any JG site.

I would urge people not to sign up here, they ignore their responsibilities under the GDPR, totally ignoring SAR requests. If they do that, imagine what else they do.

 

[geordiecolin]

One doesnt have to deposit to sign up or review Ts and Cs, check the games list, banking section, navigate the site etc - there's a lot goes into the reviews

If people do deposit and play, that's requested feedback as well.
But the site isnt accredited. There's no stamp of approval.
It's a casino. It's out there.

And all feedback, positive or negative is welcome.

What bullshit you are spouting in context. Your just a shill for Casinomeister

 

[dionysus]

How are you supposed to rate a casino without playing there?

if you havent played there, add other feedback (or not)
If you have, then feel free to add a rating.

People DO play these sites outside of any CM listing or posting.

 

[dionysus]

What bullshit you are spouting in context. Your just a shill for Casinomeister

and you're about 5 seconds away from an infraction.
You asked questions. You were responded to civilly.
You can do it in kind, or not. Your call.

 

[Nik]

but that's the thing, when enough people label it bad and there's a fair and balanced perspective it gets listed as such
and if it doesnt, or slips through we hope people reach out - which they almost nearly do.

It's AS important to list the bad ones here as well as good so everyone has an informed decision.

The staus as it isnt static; that's why Bryan is specifically reaching out to the membership..here and in a pm, so he can label it accordingly; as such it's labelled 'grey zone' in the interim.
There's nothing to suggest the casino is recommended; it's in limbo until, if such, it falls to either side of the scale.

We do understand when someone is on the payroll .... we are not mushrooms !

Sorry that i needed to be direct here but i had no other option!

I really hope you do realise that the competition is getting tougher and thats not the only casino forum nowadays....

I dont like being fed BS! I will PM you in the minute in order to keep it to the norm....

 

[geordiecolin]

and you're about 5 seconds away from an infraction.
You asked questions. You were responded to civilly.
You can do it in kind, or not. Your call.

What a surprise! Go boost your ego.
I did say that I was leaving it quite some time ago and before I added just a little bit of my thoughts.

 

[dionysus]

What BS?
You literally are as free to post negative reviews as positive ones.
That's about as fair as fair gets

 

[geordiecolin]

The bottom line is I am the only member who has bothered to actually spend my time and a small amout of money in this site that Casinomeister has promoted on these boards. Doing so invites members to spend their money. I have only tried to give feedback after investing. You and your feedback do nothing for promotion of minions.

 

[dionysus]

Don't ask questions then cry foul because you don;t like the reponses.
Noone has curtailed your opinions or posts.

 

[geordiecolin]

I never suggested that anyone did so that is a mute point.
I am off to spin at one of my very few loved casinos.

 

[Gaz237]

The bottom line is I am the only member who has bothered to actually spend my time and a small amout of money in this site that Casinomeister has promoted on these boards. Doing so invites members to spend their money. I have only tried to give feedback after investing. You and your feedback do nothing for promotion of minions.

You have also won 13 times your deposit, yet are still moaning about the Meister?.

 

[nutnut]

You have also won 13 times your deposit, yet are still moaning about the Meister?.

Oh look who has arrived to add fuel to a fire.

I'm amazed Colin remained so restrained to dionysus, he has every right to be pissed at depositing at a site clearly no one at casimeister has looked into before posting it here. Grey zone should be put in the bomb zone. It didn't need members burning money at crap sites like this, certainly doesn't need promoting here.

 

[dionysus]

People, at least those who have names in colour, DO know what grey-zone means, yes?
If they don't by now they should probably be doing a bit of site refresh

Here's the thing..there are hundreds, if not thousands of posts and threads where we as members, are told, and tell others, what accreditation means - that a casino has been throroughly reviewed by members and staff, gone through the Baptism By Fire and come out the other side, and in all likeihood, if you abide by the casino's rules, you should be right as rain; and if issues arise, there's generally a rep to reach out, and should it come to it, there's PABs.

We know not to touch not recommended and rogue (people still do) and that if something is flagged as grey-zone, ther it's all rather up in the air. Maybe some members had good experiences, maybe some had bad, maybe there's not enough information that has yet passed through to make a determination...ergo it's on the PLAYER to choose to go in or not.
Bryan isnt here to hold anyone's hands. Everyone here is an adult.

Me? I dont touch casinos that arent accredited. Some will take any bonus going. Some try because they want to try, or help or w/e.

But it's grey-zoned...go in eyes wide open (or not at all).

If....IF....you do, then feedback is appreciated so everyone else has a better understanding.
Reviews can be tweaked or reflect accordingly.

The terms are listed. Members have pointed out egregious ones.
There's pages of players saying stay away.

I fail to see, what people don't understand by grey-zone

 

[maxd]

I strongly recommend that a bit of "chill the f*** out" is in order here. You can discuss this stuff without the insults or you can find somewhere else to post.

Also, please recall item 1.19 of the Forum Rules:

1.19 - Posting defamatory comments or conducting malicious attacks directed at Casinomeister: members who slander, post defamatory comments or other personal garbage directed toward the Casinomeister brand, its owner, employees, or moderators, anywhere on the Internet will be swiftly booted from the site. ...

Dionysus is staff and has every right to expect that the appropriate courtesy will be extended to him.

 

[The Dude]

And I am the one who PMd each of the Meister Minion members who are vocal in this thread to PLEASE post their ratings and reviews in the Meister Minion forum so that Dionysus or I can transfer those reviews to the official review page.

Only colinsunderland posted something there - a one sentence review.

Dionysus is the editor/moderator of the MM section, and he was tasked to work on this - and your calling him a shill? WTF??