Your Input Please William hill bans me from promos due to.... "Safer Gambling"

[ESCJAMIE]

Hi jamie upon checking you've been excluded from all our gaming / sports promotions At the moment, this restriction is in line with our safer gambling commitments as we need to make sure everything’s ok and that you're playing safely. It’s part of our commitment to keep gambling fun.

ERMMMMM. How does banning me from bonus drop and free scratchcard help with safer gambling. Surley putting a depo limit would do that not stopping me play free promos?


They use "safer gambling" to justify everything these day

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[goatwack]

I just want to know how restricting someone from receiving free perks off their site is somehow protecting the player. Is this the gateway to you becoming a scratchcard-seeking degenerate?

Simply a blanket approach, so as to 'appear' to be considering the welfare of its users, whilst also skimping on giving players something back. And yet you'll have companies falling over themselves to be given constant validation via surveys and feedback etc, and wanting customers to proffer their loyalty to that brand.

How can one tackle 'problem gambling' if everyone's tarnished as being a problem gambler? Bit counter- productive, wouldn't you say?

Just further pitiful proof that companies haven't the first clue about any of it, and so would much rather take this approach. If the fun stops, stop!....well it just so happens I have one for punters to direct at casinos. How about "if you dipshit companies stop gambling being any sort of fun, fuck off"

 

[bamberfishcake]

Forget the xxx quid a month you're spending, the real problem is the 10 free spins we give you with 30x wagering and a win cap of 10x bonus amount.

 

[Mr_Slot5]

They’ve been bonus banning people for donkeys years. I guess now they can do it under the guise of RG rather than the two finger salute method they seemingly used to employ…i.e wouldn’t even give you the good grace of a reason.

 

[pinnit2014]

Didn't even know they did Promo's anymore - previously i'd put up with their (pretty crap/laggy site) because you'd get a good bit of kick back from the site from some of them but, for the last year or so, it's been pretty grim there perk wise

 

[gonzo fonso]

there bonus drop is fixed anyway,i dont even play it anymore had a run of 40 days and lost everytime

 

[spoo42]

I still have access to wh promos, but then again I only stick a fiver on now and again. The bonus drop thing is complete tosh, never ever ever ever drops anything. As far as other stuff goes I've done ok from wh freebies - I seem to get free spins on the front sports page once every couple days it alternates , then also on Vegas page on a Friday and I think one day of the weekend I get free spins.

I've won bits with them but my best was a couple months ago with 5 spins on some crappy miner game where I got bonus game and won £500

Anyway yeah they do seem quick to remove promotions for rg related reasons, heard of a couple people it's happened with.

 

[dunover]

I just want to know how restricting someone from receiving free perks off their site is somehow protecting the player. Is this the gateway to you becoming a scratchcard-seeking degenerate?

Simply a blanket approach, so as to 'appear' to be considering the welfare of its users, whilst also skimping on giving players something back. And yet you'll have companies falling over themselves to be given constant validation via surveys and feedback etc, and wanting customers to proffer their loyalty to that brand.

How can one tackle 'problem gambling' if everyone's tarnished as being a problem gambler? Bit counter- productive, wouldn't you say?

Just further pitiful proof that companies haven't the first clue about any of it, and so would much rather take this approach. If the fun stops, stop!....well it just so happens I have one for punters to direct at casinos. How about "if you dipshit companies stop gambling being any sort of fun, fuck off"

Simply because the UKGC has identified from many personal PG stories that bonuses were a trigger for the initial gambling. So they consider them lures.

 

[Luckyscouser45]

They have blanket banned thousands of customers from promotions they are dick heads. I barely deposit on will hill and I've been banned for safer gambling I deposited around £25 last month on will hill so using safer gambling as a excuse as to why I can no longer use bonus drop is LAUGHABLE since they've been took over by 888 this is standard practice for that group to ban you from promos. They still allow customers to deposit but don't you dare use the bonus drop and make a million of your 5 spins on our new 87% rtp offering

 

[kou187]

That's just a bullshit excuse on there end.
They've banned you because you have won too much money from there free spins etc.
Fuckers!

 

[danofthewibble]

Ultimately, sounds like they're banning unprofitable people - under the guise of responsible gaming. A bit disingenuous, but they're within their rights to do it.

They'll probably get me next; I don't deposit there often - as everything is low RTP - but I have withdrawn cash from their freebies here and there.

 

[TheAddict]

Was excluded from scratch card for the past 2 weeks or so, bonus drop was excluding me every other day during that time (I still win on it 90/100 times, ongoing for months now) . Rarely deposit so fair enough really, would take a long time at my deposit rate for them to get back what I've won there. Though I can only assume they felt sorry for me when I lost a tenner on Liverpool to win, because am now back to be allowed to use all promos again.

 

[danofthewibble]

Oh, don’t trust the “you’re not eligible for this promotion” banner; there’s a bug. I get that sometimes, but refreshing the page fixes it.