NETeller ATM Card is no more....

a little hope

in the end of the neteller mail there is this:
We regret any inconvenience and are working hard to provide new card services to you as quickly as possible

I don't know if is a truth or lie but there is a little hope
 
in the end of the neteller mail there is this:
We regret any inconvenience and are working hard to provide new card services to you as quickly as possible

I don't know if is a truth or lie but there is a little hope

It's likely to take some time before Neteller can fix this, as I see it - first they have to find a new third party processor who will work with them and then they would presumably have to re-issue all the cards.

It would be nice if they were decent enough to let their users know exactly what's going on here - how come Cirrus etc abandoned their considerable business at such short notice?

And why have they effectively frozen fund transfers from Neteller to the Neteller cards before their users have a chance to retrieve some of their monies prior to the May 2nd deadline?
 
be patient with click2pay atm card

Originally Posted by blaqpoet View Post
Does Click2Pay have a debit card like Neteller had?
Yes and even without any fees, as i remember.

Well, click2pay atm card, cant be compared with neteller's card, as there were a lot of reported problems in the past, just check the threads.
(I am using Click2pay without the card just fine though, no other complaints)
 
I may be mistaken, but I'm pretty sure that the Maestro network is tied in to Mastercard directly. Now I'm wondering if the Payspark ATM card will be the next to fold, as it is also on the Maestro/Cirrus network? What a pisser!!
 
Their customer service just called me and told me the news in case I didn't get the email (which I haven't by the way). She said that the card was still good and that I could use it up to the 2nd of May. She recommended that I withdraw as much as possible before the 2nd since they didn't know how long it might take to transfer the funds back to the webwallet account.

She also said that they were looking for another service provider. They would probably have this card in the future but with someone else...


...like who?

In Germany, we can withdraw Euro 2100 per day. I'll see if they're right :D
 
Their customer service just called me and told me the news in case I didn't get the email (which I haven't by the way). She said that the card was still good and that I could use it up to the 2nd of May. She recommended that I withdraw as much as possible before the 2nd since they didn't know how long it might take to transfer the funds back to the webwallet account.

She also said that they were looking for another service provider. They would probably have this card in the future but with someone else...


...like who?

In Germany, we can withdraw Euro 2100 per day. I'll see if they're right :D


I think there's a massive business opportunity here for an honest processor who is big enough and organised enough to take Neteller's non-US business away from them, bearing in mind the casual and uncommunicative attitude of Neteller toward its customers that we are seeing all too frequently.

Neteller will only allow card users to carry a set amount on their NT cards, so by immediately freezing transfers from individual NT accounts to the NT cards they are ensuring that their customers are left (for now) only with the funds already on the card....and only a few days to clear those funds before they are arbitrarily reversed back to the NT account of the card holder.

I'm just one of I'm sure many looking for an alternative arrangement because I am now pretty pissed at the way this e-wallet treats its clients.
 
Bloody great!

Now we are going to have another swathe of player with funds trapped in Neteller because the card was their ONLY way of withdrawing. They have given little notice, but seemed to have blocked the ability to even get as much out as possible between now and the 2nd May by blocking the loading of the cards from the account.
Having lost the whole US market, and voluntarily given up the Canadian market, they seem hell bent on pi55ing off what remains of their non-core market except in countries where members can also withdraw by cheque or bank transfer. They have already crippled bank transfers even for ME in the UK where they operate, and now I only have the cheque option. If Barclays decides to close this I could be in the unthinkable position of being a UK Gambler, where it is legal, and adversised heavily from TV programmes to Motorway Urinals, being unable to withdraw from Neteller just like the Americans, Canadians and Turks.

I am finding it harder to believe they can survive this continual barrage of bad news without getting themselves into financial dificulties, and the exact nature of these "trust funds" should be looked into more carefully.
Oddly enough, other eWallets are not lurching from crisis to disaster like this, they seem to be running pretty much as normal.

Casino operators need to take this seriously, these blows to confidence in the processing side are going to lead to reduced throughput at the casinos, and this reduced throughput could increasingly be by credit card, something most casinos discourage through incentives as it costs them more as they often cannot refund back the purchases but have to issue cheques.
 
First class post, Vinyl - I agree with you. It almost seems as if Neteller is in self-destruct mode.

Wasn't there a LSE rule that they have to list on the exchange again within six months or dissolve or something? Working from poor memory here.
 
You're right - there was an article on this in Casinomeister News.

As I recall it was about the suspension of the Neteller stock trading (which was introduced in mid-January by the company after its founders were arrested and it froze US accounts)

The AIM market compliance department said that such a suspension could last for up to six months before it was scrutinised.
 
Neteller treats its customers in the worst possible way. Just see what they did to their turkish customers: on March 26 they stopped IMMEDIATELY processing ANY transactions for turkish customers. So i had a lot of money at different casinos and now it is stuck. At least they gave 2 weeks to canadians to withdraw the funds. They didn't bother to give us, their turkish customers, even one day for that (not even one minute). In their statement regarding this issue they underlined that turkish customers never constituted any substantial amount of their business. I suppose that was the reason why they treated us this unrespectful way.
 
You're right - there was an article on this in Casinomeister News.

As I recall it was about the suspension of the Neteller stock trading (which was introduced in mid-January by the company after its founders were arrested and it froze US accounts)

The AIM market compliance department said that such a suspension could last for up to six months before it was scrutinised.

So it is not a rule, but an admin opinion in the end? I'm struggling to understand the implications for neteller and the moneys they hold. It would be sickening if every leveraged penny wasn't at least paid out in devalued currencies and neteller didn't have to pay a bigger price in the end than enron did. c'est la vie?
 
It would appear that way. Neteller will have to tread very carefully in this area as there will be impatient investors watching every move they make imo.

Regarding the funds, the big reassurance offered so far to all depositors is that an amount equal to funds held is ring-fenced in a seperate account in terms of FSA regs. The FSA on the Isle of Man is no Mickey Mouse outfit and will be keeping an eye on developments as well, I am sure.

On the positive side, a UK poster over at WOL today advised that he had asked for a bank transfer from his Neteller account to his (presumably British) bank and that it had been handled quickly and with efficiency, so funds within Neteller accounts seem to be available for withdrawal.

That's unless you're in the USA, Canada or Turkey of course!
 
Hi

I am quite new neteller user but seems I should switch to using some other method because of these problems. I probably should look into moneybookers option.
 
Payspark and Click2Pay debit cards are pretty much the same because they are operated by the same company Credit Card Services Company SAL based in Lebanon
 
Dangerous

Hey, anyone willing to trade $200 Neteller for $200 Click2Pay. I'm trying to move my BR to click2pay because of the Neteller attitude towards it's customers.

This can be dangerous, as has been shown when US players tried similar methods to get trapped funds out of Neteller.
The best method is to find a casino that will pay by cheque (or click2pay) from a Neteller deposit. Currently, there are some Playtech casinos that can accept deposits by Neteller, but would rather not pay out with Neteller due to a problem THEY have with Neteller not allowing them to refund their merchant account. I am sure one of these (if you already play there) will be glad to withdraw to Click2Pay and get an extra $200 funded into their Merchant Neteller account. So long as you play the deposit through, there should not be a problem. Make sure it is not a rogue Playtech (not necessarily that easy).
 

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