MrGreen support doesn't want to reveal my RTP %

clemcie

Dormant account
Joined
Jul 13, 2015
Location
europe
Hi everybody!

2 weeks ago I decided to give a try at MrGreen casino. Because of bad sessions I've asked support to send me my RTP % of my sessions. Finally they sent me all spins I've played there with message I have to calculate by myself!

Anyone experience something like this? I'm pissed off because I invested certain amount of money already and I think there shouldn't be a problem for casino to deliver me requested informations.

Thank you for your comments.

Cheers
 

SlotGrinder

Senior Member
Joined
Jan 8, 2016
Location
England
Can you rephrase the question and ask them to tell you how much you have wagered in total so far ? Then you can check your account history to see how much you have deposited/lost and from that easily calculate your RTP . I don't know how knowing your RTP will help tho ? I understand it's something you might want to know but it's not going to change anything or prove anything
 

slotter999

Dormant account
Joined
Oct 22, 2013
Location
UK
If you send me your spin data I will happily process / enrich it for you.

It's actually a good thing they send you the raw spin data because you can do so much more analysis on it.
 

spintee

Ueber Meister
webby
mm2
Joined
Mar 21, 2012
Location
Northants
They are normally good,

Maybe you got somebody that didn't know what they was doing, Trust me it happens :) CS do not know shit all that is,


Maybe they have not got the the facility to count the spins, Sites have diffrent ways of showing things, what I normally do is go to transactions, or played, if there are 20 per page and 150 pages than just 150 x 20

Alot of sites do not even show this, I ask for a game log once from a site and sent it in a form of spread sheet, It was not one where you could click the bet and it will show in order the largest or smallest,

But I bet my last pound that they have on there side, Thats one easy way to find out if what the max bet has been place,
 
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