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MoneyStorm - the worst casino!

Discussion in 'Online Casinos' started by mark8685, Nov 8, 2014.

    Nov 8, 2014
  1. mark8685

    mark8685 Dormant account PABnonaccred

    Occupation:
    self employed
    Location:
    Australia
    Absolutely the worst casino I have ever played at online! Managed to turn the bonus chip into real cash, made a withdrawal request for $150. After sending in the required documentation I received an email saying my withdrawal will take no longer than 14 business days.... it's now been 6 weeks. They don't reply to emails. The live support say they can't help. I even rang the casino and they told me I would have to call back later to speak to the accounting department.

    I had considered making a deposit there as I enjoyed some of the games they have on offer, but after this drama they can forget about receiving a single cent from me.
     
  2. Nov 8, 2014
  3. jetset

    jetset Ueber Meister CAG

    Occupation:
    Senior Partner, InfoPowa News Service
    Location:
    Earth
    And this thread is over a year old!
     
  4. Nov 12, 2014
  5. mark8685

    mark8685 Dormant account PABnonaccred

    Occupation:
    self employed
    Location:
    Australia
    Still waiting for my withdrawal....

    Live support have shut me out. They close the chat window before I get to speak to them.

    Call the 24 hour helpline and they pretend to not be able to hear me... The first time I rang I spoke to someone and he told me to call back later. Call back later and all of a sudden the phones don't work... DODGY!

    Wait the 3 days for a reply to my email and nothing comes...

    Biggest sham casino going!
     
  6. Dec 9, 2014
  7. maxd

    maxd Complaints (PAB) Manager Staff Member

    Occupation:
    The PAB Guy
    Location:
    Saltirelandia
    OP's posts trimmed off the original thread to create this one.
     
  8. Dec 9, 2014
  9. Lucky Loser

    Lucky Loser Senior Member

    Occupation:
    Professional paper pusher.
    Location:
    Near Cronulla Beach
    I suggest you give up. It's not like you've lost anything.

    I have a lot more sympathy for people who don't get paid after depositing their own cash.
     

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