Dear
@brianmon
Very good consideration and we have certainly considered this option “restricting all game play before verification”. Let me explain why this is not in compliance with regulation.
SR 3.2.11 Requirement to verify the age of any customer before they can deposit money or gamble, and before they can access any free-to-play games the licensee may make available on its website.
Operators are required to verify the age of customers before they can access free-to-play versions of gambling games, to reduce the risk of children being exposed to products designed to encourage people to gamble.
Now this could be interpreted by stating that you would allow users access to the lobby but restrict free to play and real money gambling, right?
The pain point lies with the presentation of text, banners and images that are considered child-friendly or encourage gambling.
All affiliates and operators are already restricting their (home)pages prior to log-in to a very bland presentation for this reason.
The options are therefore as follows;
1. Remove all banners and thumbnails that “could be considered” child friendly or encourage to gamble from the lobby resulting in a very boring casino for everyone.
OR
2. Restrict lobby access until the age of the user is verified.
We have decided to go for option 2.
Due to your feedback, we have now considered a good 3rd option. We will publish a list of our games in plain text so that everyone can review the games we offer before verifying.
Thank you for your constructive feedback that have made us come up with this solution!