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MG Software Changes Need Help

Joined
Sep 13, 2005
Location
Australia
since MG have upgraded their software so that you can have five games on the screen, my PC does not like it. I now have a 3/4 screen and cant change it, I used to have a full screen. The spins now spin slow and jumpy where as before they were smooth. I would appreciate any help from you guys.
 
I have exactly the same problem. :mad:
Thought it was just my chitty computer that was causing it to act like that.
I found though, once you get into a game and before you click your first spin just go to the top right hand side of the page and minimize the casino to your task bar then open it back up and start spinning.
It doesn't solve the not full screen issue but the reels do seem to spin faster.
I found it a pain though to have to do this just to play normally now:mad:
 
since MG have upgraded their software so that you can have five games on the screen, my PC does not like it. I now have a 3/4 screen and cant change it, I used to have a full screen. The spins now spin slow and jumpy where as before they were smooth. I would appreciate any help from you guys.

You're not alone, many people are having problems, me included, and I still don't have a clue about what to do, exept from playing elswhere.
Not all MG casino's have applied the update yet, Palace Group was still normal yesterday, and so were Ladbrokes and Purple Lounge.
Its insane that we now seem to need a quadcore monster-PC with 12GB RAM and 4 high-end videocards in crossfire to run a simple 2-D online casino!:mad:
Especially because the very same games ran just fine on my old P4 3 days ago.
Not as smooth as before the November update, but at least still playable.
All I can say is, complain about it at CS, so they make Microgaming aware of the fact people are having problems.
 
To get it a bit better you can check your screen resolution and lower it if it`s possible.

You can also check the color depth and lower it to 16.
 
I think MG are aware of the issues with screen resolutions.

Meantime, don't forget you can use the Flash version of the casino for many games. In some instances, the games actually play a lot better and faster.
 
I think MG are aware of the issues with screen resolutions.

Meantime, don't forget you can use the Flash version of the casino for many games. In some instances, the games actually play a lot better and faster.


I don't normally use flash, but after this update I have tried it again. Flash All Slots works fine compared to all the problems now with the download. My monitor can cope with the new size, it's full HD, but the games are slower, and the AWP games are just AWFUL to play in download. There is also the matter of the REMOVAL of 6 AWP games without notice. I thought MGS NEVER retired games, and it is not as though these are particularly old. They have NOT been retired from the Flash casino, which is another reason to move play there, and the fact the AWP games play properly there too.

As this update spreads, and the January games, these 6 AWP games are being removed from EVERY MGS casino - not just the ones applying the lobby upgrade.

So my "system" posted that April 1st long ago WORKS does it:rolleyes:

Who wants to buy my slot system then, how about you ghost:D
 
Quite agree the flash games look and feel a lot sharper. Although switching between games is slower than the download version.

I must be missing something with this new multitasking, multigaming experience. Why would someone want to play 5 games at the same time?
Surely this detracts from the reason why you play the games, for the thrill and excitement of watching those reels spinning. Also your concentration level will be greatly reduced, perhaps leading to uncharacteristic mistakes.

For years now players have had the ability of opening more than one game, simply by logging into more than one casino at a time, but why would you want to do that?

This whole experience reminds me very much of when picture in picture was introduced for TV sets, so you could watch 2 channels at the same time.
It became a novelty that soon wore off.

Mike
 
Quite agree the flash games look and feel a lot sharper. Although switching between games is slower than the download version.

I must be missing something with this new multitasking, multigaming experience. Why would someone want to play 5 games at the same time?
Surely this detracts from the reason why you play the games, for the thrill and excitement of watching those reels spinning. Also your concentration level will be greatly reduced, perhaps leading to uncharacteristic mistakes.

For years now players have had the ability of opening more than one game, simply by logging into more than one casino at a time, but why would you want to do that?

This whole experience reminds me very much of when picture in picture was introduced for TV sets, so you could watch 2 channels at the same time.
It became a novelty that soon wore off.

Mike

The MAIN reason to play 5 games at once is "bonus abuse". Players can now grind out a WR 5x as fast:rolleyes: It is astonishing that casinos actually WANTED this, given that quite a few considered playing ONE game on autoplay as "bonus abuse". When playing 5 games at once, only ONE is visible, so the other 4 HAVE to be on autoplay, otherwise you are not playing them.
 
The MAIN reason to play 5 games at once is "bonus abuse". Players can now grind out a WR 5x as fast:rolleyes: It is astonishing that casinos actually WANTED this, given that quite a few considered playing ONE game on autoplay as "bonus abuse". When playing 5 games at once, only ONE is visible, so the other 4 HAVE to be on autoplay, otherwise you are not playing them.

Not quite sure I understand how playing 5 games simultaneously can give a bonus player an advantage to meet WR. Yes the time taken will be speeded up, but the final outcome will be no different. Time has no relevance over a mathematical equation. Playing 1 game, 5 games, or 10 games at once will make no difference as the odds of meeting WR have not changed one iota.

For example a parallel would be 100 hand video poker, sure you have a greater chance of hitting a royal flush than with one hand at a time, but your not at an advantage as your paying 100 times as much for the privilege.

If grinding out a bonus was as easy as multiplaying, then surely this philosophy can be replicated to single game play, albeit 5 times slower.


Mike
 
Not quite sure I understand how playing 5 games simultaneously can give a bonus player an advantage to meet WR. Yes the time taken will be speeded up, but the final outcome will be no different. Time has no relevance over a mathematical equation. Playing 1 game, 5 games, or 10 games at once will make no difference as the odds of meeting WR have not changed one iota.

This is true, but playing 5 games at once, all on autoplay, with a bonus, gives the casino a reason to withhold winnings if they wanted by saying the player wasn't playing in "the spirit" of the bonus if they have that term listed as some do.

Let's face it. I have no idea why in the world MGS now has it where you can "play" 5 games at once. Ideally, they would have it where you could actually see all 5 games in the same window, but if 4 are in the background, why even bother? The normal player is only going to have 1 going at a time, and doesn't have the BR necessary to play 5 games at once on autopilot.

If I'm playing, you can be guaranteed that I want to see how and where I'm winning or losing at all times.

Besides, MGS software/games have many bugs that have went unaddressed for months, if not years. You would think that they would put their resources towards fixing those instead of coming out with a flawed upgrade that they obviously didn't test thoroughly before they released it. If they would have tested the obvious stuff such as how the casino is displayed on ALL monitor resolutions, we wouldn't be having this discussion, would we?

It wouldn't be much for MGS programmers to go through and add code so that the software checks to see what the user's resolution is set at, and adjust the casino size/aspect ratio/font sizes accordingly.
 
The tabbed version was available at one of the bellerock casinos some time ago. I played there once and hated every minute of it. It was spinning sooooooo sloooooooooow. If they upgrading all their casinos, i will probably kiss them goodbye. I find most of their games boring anyway and if they play so slow - why bother?? I have better things to do with my time and money.
Flash casinos play faster but some games takes time to load that is also annoying and they don't hit well for me and don't provide stats as well as timeout after some time when idle.

Well RTG and Playtech work great on my computer. Microgaming, are you listening????
 
I just played at GoWild for a short time earlier, and the slots seemed fine to me; even with the upgraded software. I'm running Windows 7.

The lobby shows up just fine and I don't have any problem reading what's in the lobby or the balance and all that good jazz.

FWIW, I have a 16" WS monitor set to 1366x768 @ 60hz.

The guts of my computer are as follows:

AMD FX-62 dual-core @ 2.8ghz
2gb DDR2(800mhz, dual channel mode) ram
GeForce8600 GT video card (512mb gddr3 memory, OC)
7200rpm 512GB Seagate SATA2 hard drive w/16mb cache
 
Hi All,

Order a new PC today. This bad boy will certainly kick!

Intel i7 870 2.93Ghz
4 Gig DDR3 1600 ram
Gigabyte GA-P55A-UD4P LGA1156 M/B
ATi Radeon HD 5970 (fastest GPU in the world)
Corsair 850watt P/S
1TB Sata HDD
1.5TB Sata HDD
LG 23" HD monitor
And the usual stuff like DVD, keyboard/ mouse.
Using on board sound card.

Now I have to wait a week before it's ready :(


Cheers

:)

Dave
 
Hi All,

Order a new PC today. This bad boy will certainly kick!

Intel i7 870 2.93Ghz
4 Gig DDR3 1600 ram
Gigabyte GA-P55A-UD4P LGA1156 M/B
ATi Radeon HD 5970 (fastest GPU in the world)
Corsair 850watt P/S
1TB Sata HDD
1.5TB Sata HDD
LG 23" HD monitor
And the usual stuff like DVD, keyboard/ mouse.
Using on board sound card.

Now I have to wait a week before it's ready :(


Cheers

:)

Dave

Can I have your old, crappy, outdated PC with the 2x 8800GTS????:D
 
Well, ordering a new PC might be a better use of money than depositing it into a casino:rolleyes:

I bet operators don't see it this way, as they will see a drop in deposits as players order new PCs to operate the new lobby, and even further drops in deposits when players realise they have to PAY for their new PC.

Seeing the casinos is not my problem, it's that they run much slower, and every time I open a game my fan revs up - and the game slows down. This just shouldn't happen if as MGS say the existing games have NOT been upgraded in the graphics department, which is why they look so "crap" compared to before.

I bought my current PC because MGS casinos had become "bloatware" around 3 years ago, but now even this PC has met it's match, and I ordered the top end processor, even though there were many lesser options, and much cheaper too. I also got a 24 inch full HD monitor, and this device seems to be the only thing NOT having a problem with the new lobby, it is the PC now needs more power to drive it. I will probably upgrade to the full 4Gig RAM from 2Gig, and see if I can get a more powerful graphics card. I will also look to get a separate sound card, which will release the processor from the task of producing the sound output.
I suspect my current graphics card lacks the onboard memory required, and is stealing much more from general RAM, leaving the bigger MGS casinos even LESS RAM to operate in.
I could also configure the start up options so that not so much is loaded by default. I have already done this for the various TV Catch-up players I have installed.
I have also used some tweaking software mentioned in another thread to fine tune Windows.
 
Well, ordering a new PC might be a better use of money than depositing it into a casino:rolleyes:

I bet operators don't see it this way, as they will see a drop in deposits as players order new PCs to operate the new lobby, and even further drops in deposits when players realise they have to PAY for their new PC.

Seeing the casinos is not my problem, it's that they run much slower, and every time I open a game my fan revs up - and the game slows down. This just shouldn't happen if as MGS say the existing games have NOT been upgraded in the graphics department, which is why they look so "crap" compared to before.

I bought my current PC because MGS casinos had become "bloatware" around 3 years ago, but now even this PC has met it's match, and I ordered the top end processor, even though there were many lesser options, and much cheaper too. I also got a 24 inch full HD monitor, and this device seems to be the only thing NOT having a problem with the new lobby, it is the PC now needs more power to drive it. I will probably upgrade to the full 4Gig RAM from 2Gig, and see if I can get a more powerful graphics card. I will also look to get a separate sound card, which will release the processor from the task of producing the sound output.
I suspect my current graphics card lacks the onboard memory required, and is stealing much more from general RAM, leaving the bigger MGS casinos even LESS RAM to operate in.
I could also configure the start up options so that not so much is loaded by default. I have already done this for the various TV Catch-up players I have installed.
I have also used some tweaking software mentioned in another thread to fine tune Windows.

Buying a seperate soundcard would be a waste of money, really, the only thing your PC does when playing a casinogame is playing prefetched WAVE files, something a 15 year old 486 PC can do with 2 fingers in its nose.
Soundcards are only useful if you use your PC for music production with softwaresynthesizers, or if you're a music freak and want high quality sound.

MG should have tested this update before they released it, not only on their high end monstermachines, but also on the cheaper off-the-shelf PC's most people are using.
Would have saved us and many operators alot of trouble.
The fact that Casino Rewards refuses to apply the update says it all, its just very bad progamming
 
Not sure if anyone has tried the AWP's or Multi-player Wheel of Wealth with the upgraded software, with 1, its very difficult to hit decent on the skill selector rounds as clicking the "Stop" button does nothing most of the time. And the 2nd, you can't select your slot on the wheel as the 5 sec countdown has already finished. Stop forcing people to upgrade their PC's Microgaming, as it seems you want people to go that way..
 
Not sure if anyone has tried the AWP's or Multi-player Wheel of Wealth with the upgraded software, with 1, its very difficult to hit decent on the skill selector rounds as clicking the "Stop" button does nothing most of the time. And the 2nd, you can't select your slot on the wheel as the 5 sec countdown has already finished. Stop forcing people to upgrade their PC's Microgaming, as it seems you want people to go that way..

I would, If THEY WERE STILL F*****G THERE:mad: I can only try NEWER AWP offerings released last November, and they are a HUGE disappointment, not in the games themselves, but in the massive reduction in performance.

The fact that this is so bad that players are unable to complete selector rounds within the allowed 5 seconds is VERY SERIOUS INDEED, as players could be getting screwed out of their winnings (although it probably does not matter where you select, it's all predetermined anyway:rolleyes:).

I have found you have to click buttons TWICE, since the first click is always ignored. If doing a skill feature, you would have to do a "pre-click" that will be ignored just before you do the click you want to do to stop the skill feature.
This simply should not be the case, there should be absolutely no difference in responsiveness and speed of play given that MGS are saying these existing games have NOT been given new graphics, this is only going to happen for new games from this point on.

Casino Rewards may only be delaying action, since they would not be able to have the newer high resolution games if they stick to the old lobby that works, rather than downgrading to the one that only works properly on a top flight PC.
 
Found this

Casino Rewards rejects Microgaming upgrade
12 January 2010

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CasinoRewards.com has chosen to keep the current software to preserve the very best online gaming across its range of 19 online casinos and poker rooms. CasinoRewards.com stood firm on keeping the original software, featuring better graphics, game-play and stability and being the preferred choice of the player:

"It seems the vast majority of players prefer the pre-upgrade game software still on offer at Blackjack Ballroom, Captain Cooks Casino, Casino Classic and all our other Casino Rewards online casinos. The decision to reject the upgrade was an easy one - we let the players decide which software they prefer, and are happy to continue providing the best gaming experience."

Veteran and new players alike who prefer the original Microgaming software can visit any of the CasinoRewards.com online casinos to download for free today. Each featured online casino has a generous sign up offer and in some cases a free hour to play the online casino games risk free using the bonus casino money. Indeed, in 2008 a novice gambler from Finland hit the $5.5 million Mega Moolah jackpot using money won during the trial hour using the free $500 casino bonus at
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Casino Rewards rejects Microgaming upgrade is republished from Online.CasinoCity.com. FEATURED AFFILIATE PROGRAMS

AT least dome of the MG casinos are listening.:lolup:
 
I found out that the slots weren't spinning as good as I thought they were, so I ended up emailing GoWild yesterday and told them I wouldn't be back until they followed suit and downgraded to the previous version.

I also tried GoWild yesterday, got 10 free spins on Gift Rap and won 25 bucks with it, so I had a little to play with.
The refreshrate was still too low, but the slots seemed to spin ok, as you said. Not that slow.
But after 10 minutes I switched from BDBA to Jewels of the Orient, and it was awful again, blurry, slow..
So I restarted the casino, went back to BDBA and it took 15 sec. to complete a spin!!:eek:
Another restart solved it, but there's definately something very wrong.
The longer you play the slower it gets.

What I absolutely don't understand is, why did Jackpot Factory apply the update today, despite the fact that so many people are having problems?:confused::confused:
Yet another MG casinogroup I can no longer play.:mad:
 
Can't agree more.
But the list goes on. Royal Joker, all Palace Group casino's, Red Flush and GNUF have also downgraded.
And all because of that Hellboy slot?
Pure out of principle I promise I will NEVER EVER play Hellboy.:mad:

I can't even get it (Hellboy) to download :confused:

Has been downloading for about an hour and not even half way there :eek: Everything is fine my end with every other app and my connection speed is 20mb/s.

btw Just downloaded GNUF as they sent me an Email with 5 free spins on Hellboy and its the updated MGS software I got.
 
I can't even get it (Hellboy) to download :confused:

Has been downloading for about an hour and not even half way there :eek: Everything is fine my end with every other app and my connection speed is 20mb/s.

btw Just downloaded GNUF as they sent me an Email with 5 free spins on Hellboy and its the updated MGS software I got.

Same here with Betway. Download of that single Hellboy game is still standing only at 49%, I started one and a half hour ago. At All Slots the download speed is circa 10 times higher.
 
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I thought GoWild was above this, but they sent EVERYONE an email offering 15 free spins on HellBoy.

Even those of us in the USA. :mad:

Just contact livesupport, they give you 15 spins on another slot.
Just read that on another forum.:)

SKburner, yes, I actually mean GNUF upgraded, I was beeing sarcastic calling it a 'downgrade'.:p

I can still play at Dash and Purple Lounge, but for how long?
Guess I'll have to re-open my Casino Rewards accounts soon...
 
Just contact livesupport, they give you 15 spins on another slot.
Just read that on another forum.:)

They did. However, it's a kick in the teeth when casinos send out stuff like this. It's like dangling a carrot attached to a donkey or whatever....it's always in reach, but we'll never get it.

First is was the progressives, then the multi-player slots and now it's any and all new games from last month on. Hell, they're even taking games away from us. All but 2 AWP's are now gone.

When will it ever end?

Expired Image
 
Oh yea, I took notice of the amount of resources MGS casinos take when I was playing those free spins.

50% of my CPU
200+MB of RAM

:rolleyes:

If I only had a single-core processor, the casino would have been taking up 100% of my CPU and surely brought my system to a screeching halt.

I know MGS programmers aren't this stupid....are they? Only shoddy programming leads to such high resources being used.
 
Looks like now all MG's have done the update, exept Dash.
That new Hellboy slot :machinegu wont run on the old version, so they now all upgraded.
They can stick their Hellboy slot up their hairy *ss.:mad:

Ofcourse they assume everybody is complaining now, but within a week everybody will play again because there is just no alternative for MG, as they think they are THE BEST!!
They are, but I wont be back.
All I can do is hope that Dash stays the same...
And learn to like 3DICE maybe..
 
Looks like now all MG's have done the update, exept Dash.
That new Hellboy slot :machinegu wont run on the old version, so they now all upgraded.
They can stick their Hellboy slot up their hairy *ss.:mad:

Ofcourse they assume everybody is complaining now, but within a week everybody will play again because there is just no alternative for MG, as they think they are THE BEST!!
They are, but I wont be back.
All I can do is hope that Dash stays the same...
And learn to like 3DICE maybe..

If 3Dice introduced fruities, I wouldn't play anywhere else.

*hint hint* Enzo...:D
 
....and now this.

I logged into 32Red earlier, and got another update, and it loaded all the old games AGAIN:mad:

I logged in again later, and YET AGAIN it wants to load all the old games:mad::mad:

...but it can't "upgrades unavailable".

Even MORE interesting that all those "disappeared" AWP games are back on the list, just can't get them to load because the casino has uninstalled all the games, and is saying "upgrades unavailable".

MGS claim (in an email sent out by Ladbrokes), that this is yet another "technical issue", and lists these games as "CURRENTLY unavailable", and goes on to say that a further email will be sent when the issue is resolved.

The swift removal of the December games was also a "technical issue" at first, and was going to be "resolved shortly".

It is now looking as though this is NOT a "technical issue", but the DELIBERATE withdrawal of all these games by MGS. Further, MGS have something to hide about this, since even operators don't know WTF is going on (they have been asked).

Now, I have these old AWP games showing in the menu for the NEW LOBBY at 32Red, further evidence of deliberate removal, rather than unexpected technical issue. There is also the fact that these games disappeared some time BEFORE the lobby upgrade, and long before the new games were issued. They disappeared from a lobby where they were working just fine, WHY?

I shut 32Red, and launched it again, it started upgrading, and for the first time I have the NEW games too, but the old AWP games have disappeared from the list yet again.

Is this all down to yet MORE action against US players, but because these games are run from a different server, and are Flash based, MGS could NOT merely remove them for US players, but had to effect removal for US players by removing them for ALL players, even if temporarily (as is claimed in the email from Ladbrokes).

This is looking more and more like games are being removed retrospectively, and US players are LOSING games, not merely being told they will not have any NEW ones.

IF US player can't have the new games, WHY do they need the new LOBBY, they CANNOT even benefit from it, and they will only suffer from it's negative aspects.
 
Just found this email from Royal Joker.
Nothing about Microgaming working on the problem, just imagine MG admitting a blunder, lol, no, basically its now our fault, we don't know how to configure our PC's.

Old Attachment (Invalid)

It has nothing to do with screenresolution on our side, thats just BS, MG switched to a higher resolution INSIDE THE SOFTWARE, and instead of re-progamming the old games they just 'pumped them up' to fit in.
Less pixels per square inch = blurry graphics.

And then there are the problems with the AWP games, the slow spinning reels, games sometimes freeze after a freespinround, sound that does not match, and the list goes on.
How the worlds leading gamingprovider could screw up in such a major way is far beyond me

And now 32RED ruined my weekend by also 'up'grading their sister Dash!!:mad:
Nice one.
I can happily live without the stupid '5 games at the same time' feauture, really, won't miss it at all, never did also.
I mean, are we talking about RESPONSIBLE GAMING here?!?!
5 games at the same time, get alive!:rolleyes:

Now, do I really have to move my play to Casino Rewards?
I don't really like CR, but so far they are the ONLY ones who dare to step up against MG and simply refuse to upgrade, really, hats off to CR for that!
Fortune Lounge is also still on the old software, but they might upgrade soon, I dunno. For now its the last resort.
 
Just for sh*ts and giggles, I experimented with playing 2 games at once in practice mode.

My experiment consisted of playing both BDBA and Hitman on autoplay at the same time.

I let them go for over 2 hours, and not once did they lag or stutter. The reels spun and the slots played just as they did with the old version of MGS.

The only time they did lag was when the software was generating the visual preview when I moved the mouse over the tab of the 'non-active' window.

Can anyone else try this experiment and either confirm or deny that slots in practice mode play differently than real mode?

What I don't get is that even in practice mode, the casino was using the same amount of resources as it did in real mode, but the games still played better. :confused:
 
when playing 1 or 2 games it seems to run well. but often when playing 3 or more the slots just spin and spin and i have to disconnect and connect again to continue playing. this happens all the time. tested many times. i play at alljackpots in practice mode.

wow..just won 180 coins in the supermode on hellboy with a 200 coin bet :D
 
congrats casino rewards>>>

Well I thought it was just the fact I have a slower puter unitl I read this and realised that EVERYONE HATES IT just as much as I do.

I went on to go wild , not only couldnt i get the full screen but i then downloaded my 15 free spins on hellboy it took hours in the end i left it and came back, approx 2 hours plus, its so slow and jaggered just painfull to watch.

Congrats to casino rewards for standing up and refusing to upgrade, they will get lots of new players because of this.

Can anyone tell me how that player they were talking about in the press release managed to get paid the mega moolajackpot when i thought that the max you could claim on a bonus play was $200.00 or am I wrong???

thanks puppy
 
Well I thought it was just the fact I have a slower puter unitl I read this and realised that EVERYONE HATES IT just as much as I do.

I went on to go wild , not only couldnt i get the full screen but i then downloaded my 15 free spins on hellboy it took hours in the end i left it and came back, approx 2 hours plus, its so slow and jaggered just painfull to watch.

Congrats to casino rewards for standing up and refusing to upgrade, they will get lots of new players because of this.

Can anyone tell me how that player they were talking about in the press release managed to get paid the mega moolajackpot when i thought that the max you could claim on a bonus play was $200.00 or am I wrong???

thanks puppy

No, you're definately not alone.
I can only say, vote with your feet (or wallet) and maybe they come to their senses again.

That MegaMoolah jackpot was not won during the freeplay, there are no progressives available during the hour freeplay, but he won $200 with the freeplay, that was put in his account as bonusmoney after depositing $50, (so its in fact a 400% match) and then he won the progressive.
 
My feet have voted>>well skipped actually

No, you're definately not alone.
I can only say, vote with your feet (or wallet) and maybe they come to their senses again.

That MegaMoolah jackpot was not won during the freeplay, there are no progressives available during the hour freeplay, but he won $200 with the freeplay, that was put in his account as bonusmoney after depositing $50, (so its in fact a 400% match) and then he won the progressive.

Thanks Debeuker for your reply and letting me know how he got that progressive, WOW thats luck.

As for the mg muck up I have voted with my feet and I let go wild know that I wouldnt be back until its fixed.

I have skipped over to casino rewards, the only thing I dont like about casino rewards is that when you go to withdrawl there is a 48 hour waiting time b4 they take it out of your account even and thats 48 business hours.

Just a couple of weeks ago i withdrew on thursday at about 7pm and because there wernt two working days b4 the weekend it sat there until Monday b4 they removed it.

You used to be able to have it flushed from your account but they have now changed the system and its strictly 2 days as i did ask for this to be done and was told it wasnt possible.

thanks puppy
 
So it's OUR fault then. It must be MY PC that has suddenly decided to uninstall the 6 AWP and 2 "bingo" games. Changing screen resolution has not brought them back. In any case, I am running on full HD, and can still see the whole casino, and a good deal of my desktop. Despite this, the remaining AWP games have SEVERE running issues compared to the old version. The first click on "spin" is simply IGNORED by the software, and it now ONLY responds to a "double click". What has this got to do with screen resolution settings?

Hellboy plays fine, but go back to an old game like Sonic Boom, which should NOT be much of a drain on resources, and it is TERRIBLE, jerky and stuttery, what looks like frequent missing frames in the animation.

If I minimise to task bar, and maximise again, it DOES run faster and more smoothly, but STILL considerably poorer than under the old version. This has to be a coding error, brought about when switching from one of the new games back to one of the old ones. It should NOT be necessary to have to minimise and restore the window every time we want to change games, this is hardly an enhanced experience.

Action will only be taken once operators see a long term fall in play on the download version, MGS are banking on players meekly accepting the change, and themselves working on their PCs to improve the performance.

I am sure the new lobby would work just fine on an Alienware "Area 51" PC, but I don't happen to have one:rolleyes:
 
For your info, Fortune Lounge have so far only upgraded their Vegas Palms casino and they are awaiting player feedback before they decide to upgrade the rest or not.:thumbsup:

Ofcourse I have already told them what I think of the new look, and the more negative feedback they receive, the bigger the chances are that they will follow CasinoRewards in their decision NOT to upgrade.
I highly prefer FL over CW to be honest, as FL cashouts are alot faster.:D

I'm off to play some at Royal Vegas.:D
 

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