MG Software Changes Need Help

wayram

Dormant account
Joined
Sep 13, 2005
Location
Australia
since MG have upgraded their software so that you can have five games on the screen, my PC does not like it. I now have a 3/4 screen and cant change it, I used to have a full screen. The spins now spin slow and jumpy where as before they were smooth. I would appreciate any help from you guys.
 
I have exactly the same problem. :mad:
Thought it was just my chitty computer that was causing it to act like that.
I found though, once you get into a game and before you click your first spin just go to the top right hand side of the page and minimize the casino to your task bar then open it back up and start spinning.
It doesn't solve the not full screen issue but the reels do seem to spin faster.
I found it a pain though to have to do this just to play normally now:mad:
 
since MG have upgraded their software so that you can have five games on the screen, my PC does not like it. I now have a 3/4 screen and cant change it, I used to have a full screen. The spins now spin slow and jumpy where as before they were smooth. I would appreciate any help from you guys.

You're not alone, many people are having problems, me included, and I still don't have a clue about what to do, exept from playing elswhere.
Not all MG casino's have applied the update yet, Palace Group was still normal yesterday, and so were Ladbrokes and Purple Lounge.
Its insane that we now seem to need a quadcore monster-PC with 12GB RAM and 4 high-end videocards in crossfire to run a simple 2-D online casino!:mad:
Especially because the very same games ran just fine on my old P4 3 days ago.
Not as smooth as before the November update, but at least still playable.
All I can say is, complain about it at CS, so they make Microgaming aware of the fact people are having problems.
 
To get it a bit better you can check your screen resolution and lower it if it`s possible.

You can also check the color depth and lower it to 16.
 
I think MG are aware of the issues with screen resolutions.

Meantime, don't forget you can use the Flash version of the casino for many games. In some instances, the games actually play a lot better and faster.
 
I think MG are aware of the issues with screen resolutions.

Meantime, don't forget you can use the Flash version of the casino for many games. In some instances, the games actually play a lot better and faster.


I don't normally use flash, but after this update I have tried it again. Flash All Slots works fine compared to all the problems now with the download. My monitor can cope with the new size, it's full HD, but the games are slower, and the AWP games are just AWFUL to play in download. There is also the matter of the REMOVAL of 6 AWP games without notice. I thought MGS NEVER retired games, and it is not as though these are particularly old. They have NOT been retired from the Flash casino, which is another reason to move play there, and the fact the AWP games play properly there too.

As this update spreads, and the January games, these 6 AWP games are being removed from EVERY MGS casino - not just the ones applying the lobby upgrade.

So my "system" posted that April 1st long ago WORKS does it:rolleyes:

Who wants to buy my slot system then, how about you ghost:D
 
For the ones missing out on the 32RED freeroll tournaments, you can still play them at Dash, as Dash is still normal.
Flash plays better, but I miss a bunch of my fav. games in flash..
 
I don't normally use flash, but after this update I have tried it again. Flash All Slots works fine compared to all the problems now with the download.

I've always maintained that Thunderstruck is far better in the Flash version than in the d/l version anyway. Crisper graphics and better sounds.
 
Quite agree the flash games look and feel a lot sharper. Although switching between games is slower than the download version.

I must be missing something with this new multitasking, multigaming experience. Why would someone want to play 5 games at the same time?
Surely this detracts from the reason why you play the games, for the thrill and excitement of watching those reels spinning. Also your concentration level will be greatly reduced, perhaps leading to uncharacteristic mistakes.

For years now players have had the ability of opening more than one game, simply by logging into more than one casino at a time, but why would you want to do that?

This whole experience reminds me very much of when picture in picture was introduced for TV sets, so you could watch 2 channels at the same time.
It became a novelty that soon wore off.

Mike
 
Quite agree the flash games look and feel a lot sharper. Although switching between games is slower than the download version.

I must be missing something with this new multitasking, multigaming experience. Why would someone want to play 5 games at the same time?
Surely this detracts from the reason why you play the games, for the thrill and excitement of watching those reels spinning. Also your concentration level will be greatly reduced, perhaps leading to uncharacteristic mistakes.

For years now players have had the ability of opening more than one game, simply by logging into more than one casino at a time, but why would you want to do that?

This whole experience reminds me very much of when picture in picture was introduced for TV sets, so you could watch 2 channels at the same time.
It became a novelty that soon wore off.

Mike

The MAIN reason to play 5 games at once is "bonus abuse". Players can now grind out a WR 5x as fast:rolleyes: It is astonishing that casinos actually WANTED this, given that quite a few considered playing ONE game on autoplay as "bonus abuse". When playing 5 games at once, only ONE is visible, so the other 4 HAVE to be on autoplay, otherwise you are not playing them.
 
The MAIN reason to play 5 games at once is "bonus abuse". Players can now grind out a WR 5x as fast:rolleyes: It is astonishing that casinos actually WANTED this, given that quite a few considered playing ONE game on autoplay as "bonus abuse". When playing 5 games at once, only ONE is visible, so the other 4 HAVE to be on autoplay, otherwise you are not playing them.

Not quite sure I understand how playing 5 games simultaneously can give a bonus player an advantage to meet WR. Yes the time taken will be speeded up, but the final outcome will be no different. Time has no relevance over a mathematical equation. Playing 1 game, 5 games, or 10 games at once will make no difference as the odds of meeting WR have not changed one iota.

For example a parallel would be 100 hand video poker, sure you have a greater chance of hitting a royal flush than with one hand at a time, but your not at an advantage as your paying 100 times as much for the privilege.

If grinding out a bonus was as easy as multiplaying, then surely this philosophy can be replicated to single game play, albeit 5 times slower.


Mike
 
Not quite sure I understand how playing 5 games simultaneously can give a bonus player an advantage to meet WR. Yes the time taken will be speeded up, but the final outcome will be no different. Time has no relevance over a mathematical equation. Playing 1 game, 5 games, or 10 games at once will make no difference as the odds of meeting WR have not changed one iota.

This is true, but playing 5 games at once, all on autoplay, with a bonus, gives the casino a reason to withhold winnings if they wanted by saying the player wasn't playing in "the spirit" of the bonus if they have that term listed as some do.

Let's face it. I have no idea why in the world MGS now has it where you can "play" 5 games at once. Ideally, they would have it where you could actually see all 5 games in the same window, but if 4 are in the background, why even bother? The normal player is only going to have 1 going at a time, and doesn't have the BR necessary to play 5 games at once on autopilot.

If I'm playing, you can be guaranteed that I want to see how and where I'm winning or losing at all times.

Besides, MGS software/games have many bugs that have went unaddressed for months, if not years. You would think that they would put their resources towards fixing those instead of coming out with a flawed upgrade that they obviously didn't test thoroughly before they released it. If they would have tested the obvious stuff such as how the casino is displayed on ALL monitor resolutions, we wouldn't be having this discussion, would we?

It wouldn't be much for MGS programmers to go through and add code so that the software checks to see what the user's resolution is set at, and adjust the casino size/aspect ratio/font sizes accordingly.
 
And ofcourse, as expected, nothing happens, Microgaming just goes on ruining casino's, now Red Flush and Nedplay are no longer accessable for me.
How long before they are all ruined?:mad:
 
The tabbed version was available at one of the bellerock casinos some time ago. I played there once and hated every minute of it. It was spinning sooooooo sloooooooooow. If they upgrading all their casinos, i will probably kiss them goodbye. I find most of their games boring anyway and if they play so slow - why bother?? I have better things to do with my time and money.
Flash casinos play faster but some games takes time to load that is also annoying and they don't hit well for me and don't provide stats as well as timeout after some time when idle.

Well RTG and Playtech work great on my computer. Microgaming, are you listening????
 
I'm off my desktop due to hardware problems, and have no desire to download to my netbook.

I'm not too sure I'm anxious to download to my PC when it is up and running again.

Why on earth did MG not give players the choice of retaining and./or rolling back to the earlier configuration?
 
I just played at GoWild for a short time earlier, and the slots seemed fine to me; even with the upgraded software. I'm running Windows 7.

The lobby shows up just fine and I don't have any problem reading what's in the lobby or the balance and all that good jazz.

FWIW, I have a 16" WS monitor set to 1366x768 @ 60hz.

The guts of my computer are as follows:

AMD FX-62 dual-core @ 2.8ghz
2gb DDR2(800mhz, dual channel mode) ram
GeForce8600 GT video card (512mb gddr3 memory, OC)
7200rpm 512GB Seagate SATA2 hard drive w/16mb cache
 
Hi All,

Order a new PC today. This bad boy will certainly kick!

Intel i7 870 2.93Ghz
4 Gig DDR3 1600 ram
Gigabyte GA-P55A-UD4P LGA1156 M/B
ATi Radeon HD 5970 (fastest GPU in the world)
Corsair 850watt P/S
1TB Sata HDD
1.5TB Sata HDD
LG 23" HD monitor
And the usual stuff like DVD, keyboard/ mouse.
Using on board sound card.

Now I have to wait a week before it's ready :(


Cheers

:)

Dave
 
Hi All,

Order a new PC today. This bad boy will certainly kick!

Intel i7 870 2.93Ghz
4 Gig DDR3 1600 ram
Gigabyte GA-P55A-UD4P LGA1156 M/B
ATi Radeon HD 5970 (fastest GPU in the world)
Corsair 850watt P/S
1TB Sata HDD
1.5TB Sata HDD
LG 23" HD monitor
And the usual stuff like DVD, keyboard/ mouse.
Using on board sound card.

Now I have to wait a week before it's ready :(


Cheers

:)

Dave

Can I have your old, crappy, outdated PC with the 2x 8800GTS????:D
 
Well, ordering a new PC might be a better use of money than depositing it into a casino:rolleyes:

I bet operators don't see it this way, as they will see a drop in deposits as players order new PCs to operate the new lobby, and even further drops in deposits when players realise they have to PAY for their new PC.

Seeing the casinos is not my problem, it's that they run much slower, and every time I open a game my fan revs up - and the game slows down. This just shouldn't happen if as MGS say the existing games have NOT been upgraded in the graphics department, which is why they look so "crap" compared to before.

I bought my current PC because MGS casinos had become "bloatware" around 3 years ago, but now even this PC has met it's match, and I ordered the top end processor, even though there were many lesser options, and much cheaper too. I also got a 24 inch full HD monitor, and this device seems to be the only thing NOT having a problem with the new lobby, it is the PC now needs more power to drive it. I will probably upgrade to the full 4Gig RAM from 2Gig, and see if I can get a more powerful graphics card. I will also look to get a separate sound card, which will release the processor from the task of producing the sound output.
I suspect my current graphics card lacks the onboard memory required, and is stealing much more from general RAM, leaving the bigger MGS casinos even LESS RAM to operate in.
I could also configure the start up options so that not so much is loaded by default. I have already done this for the various TV Catch-up players I have installed.
I have also used some tweaking software mentioned in another thread to fine tune Windows.
 
Well, ordering a new PC might be a better use of money than depositing it into a casino:rolleyes:

I bet operators don't see it this way, as they will see a drop in deposits as players order new PCs to operate the new lobby, and even further drops in deposits when players realise they have to PAY for their new PC.

Seeing the casinos is not my problem, it's that they run much slower, and every time I open a game my fan revs up - and the game slows down. This just shouldn't happen if as MGS say the existing games have NOT been upgraded in the graphics department, which is why they look so "crap" compared to before.

I bought my current PC because MGS casinos had become "bloatware" around 3 years ago, but now even this PC has met it's match, and I ordered the top end processor, even though there were many lesser options, and much cheaper too. I also got a 24 inch full HD monitor, and this device seems to be the only thing NOT having a problem with the new lobby, it is the PC now needs more power to drive it. I will probably upgrade to the full 4Gig RAM from 2Gig, and see if I can get a more powerful graphics card. I will also look to get a separate sound card, which will release the processor from the task of producing the sound output.
I suspect my current graphics card lacks the onboard memory required, and is stealing much more from general RAM, leaving the bigger MGS casinos even LESS RAM to operate in.
I could also configure the start up options so that not so much is loaded by default. I have already done this for the various TV Catch-up players I have installed.
I have also used some tweaking software mentioned in another thread to fine tune Windows.

Buying a seperate soundcard would be a waste of money, really, the only thing your PC does when playing a casinogame is playing prefetched WAVE files, something a 15 year old 486 PC can do with 2 fingers in its nose.
Soundcards are only useful if you use your PC for music production with softwaresynthesizers, or if you're a music freak and want high quality sound.

MG should have tested this update before they released it, not only on their high end monstermachines, but also on the cheaper off-the-shelf PC's most people are using.
Would have saved us and many operators alot of trouble.
The fact that Casino Rewards refuses to apply the update says it all, its just very bad progamming
 
Not sure if anyone has tried the AWP's or Multi-player Wheel of Wealth with the upgraded software, with 1, its very difficult to hit decent on the skill selector rounds as clicking the "Stop" button does nothing most of the time. And the 2nd, you can't select your slot on the wheel as the 5 sec countdown has already finished. Stop forcing people to upgrade their PC's Microgaming, as it seems you want people to go that way..
 
Not sure if anyone has tried the AWP's or Multi-player Wheel of Wealth with the upgraded software, with 1, its very difficult to hit decent on the skill selector rounds as clicking the "Stop" button does nothing most of the time. And the 2nd, you can't select your slot on the wheel as the 5 sec countdown has already finished. Stop forcing people to upgrade their PC's Microgaming, as it seems you want people to go that way..

I would, If THEY WERE STILL F*****G THERE:mad: I can only try NEWER AWP offerings released last November, and they are a HUGE disappointment, not in the games themselves, but in the massive reduction in performance.

The fact that this is so bad that players are unable to complete selector rounds within the allowed 5 seconds is VERY SERIOUS INDEED, as players could be getting screwed out of their winnings (although it probably does not matter where you select, it's all predetermined anyway:rolleyes:).

I have found you have to click buttons TWICE, since the first click is always ignored. If doing a skill feature, you would have to do a "pre-click" that will be ignored just before you do the click you want to do to stop the skill feature.
This simply should not be the case, there should be absolutely no difference in responsiveness and speed of play given that MGS are saying these existing games have NOT been given new graphics, this is only going to happen for new games from this point on.

Casino Rewards may only be delaying action, since they would not be able to have the newer high resolution games if they stick to the old lobby that works, rather than downgrading to the one that only works properly on a top flight PC.
 
Found this

Casino Rewards rejects Microgaming upgrade
12 January 2010

LAS VEGAS, Nevada -- (PRESS RELEASE) -- A planned upgrade by game software provider Microgaming has been rejected by CasinoRewards.com in an effort to maintain the best user experience across its 19 online casino brands.

The Microgaming upgrade aims to enhance game-play by increasing screen resolution, but instead has led to negative player feedback due to increased load times and distortion.

CasinoRewards.com has chosen to keep the current software to preserve the very best online gaming across its range of 19 online casinos and poker rooms. CasinoRewards.com stood firm on keeping the original software, featuring better graphics, game-play and stability and being the preferred choice of the player:

"It seems the vast majority of players prefer the pre-upgrade game software still on offer at Blackjack Ballroom, Captain Cooks Casino, Casino Classic and all our other Casino Rewards online casinos. The decision to reject the upgrade was an easy one - we let the players decide which software they prefer, and are happy to continue providing the best gaming experience."

Veteran and new players alike who prefer the original Microgaming software can visit any of the CasinoRewards.com online casinos to download for free today. Each featured online casino has a generous sign up offer and in some cases a free hour to play the online casino games risk free using the bonus casino money. Indeed, in 2008 a novice gambler from Finland hit the $5.5 million Mega Moolah jackpot using money won during the trial hour using the free $500 casino bonus at
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Casino Rewards rejects Microgaming upgrade is republished from Online.CasinoCity.com. FEATURED AFFILIATE PROGRAMS

AT least dome of the MG casinos are listening.:lolup:
 

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