Your Input Please MG Downloads - WTF???

[vinylweatherman]

It's all very well pushing for new and better standards, but it's a different thing altogether to suddenly cause existing applications to suddenly stop working, and over the Christmas/New Year break, the very worst possible time for developers to be able to respond quickly to such a crisis.

One month's notice is nowhere near enough for all the legacy changes needed to keep things that are still in active service working. In other areas, we have plenty of legacy support, even for things that are over a decade out of date. I bet Windows 10 still has the drivers to cater to the remote possibility of someone wanting their Windows 10 system to cope with a floppy drive and data/fax modem being connected.

Many developers who probably did know that such changes to Flash in general were being rolled out got caught out by this, and so they probably realised that their NEW applications would need to treat Flash content differently, but didn't realise that all their existing product would suddenly stop working overnight between Christmas and New Year, and with an ever increasing group of users on Windows 10 being able to do nothing about it even as a temporary fix.

Some online educational services have been effectively shut down by this change, and these are very time critical, and the problems cover a wide range of products.

The problem for developers is that they can't be sure that any fix they do make will continue to work after another Flash upgrade.

This has also exposed a major issue with Windows 10, a critical update that itself breaks the OS or important third party components is a total disaster because there is no possibility for users to undo the change as a temporary measure to restore functionality whilst awaiting a correction from Microsoft or the third party developers.

The issue with Viper isn't so much the fact that the movie is replaced by a blank screen, it's that the opening screen fails to launch the main casino simply because the movie wasn't loaded. If you remove Flash altogether, the movie STILL doesn't play (there is no Flash player to even try), but the main casino DOES launch, and can largely be used as before, and would be pretty much fully functional if the constant nag screens to "install Flash" could be disabled. Most Viper games themselves don't need Flash, they work fine without it once the nag screens are shut down.

If MG want a really quick fix, albeit temporary, they just need to tweak the software so that after playing the white screen, the main casino launches just the same as it would were the movie to have been loaded and played.

Long term, and given how little of Viper still NEEDS the Flash player, they should ditch Flash altogether and future proof Viper from further upsets should Adobe do this kind of update again.

 

[vinylweatherman]

I posted a thread on this Adobe change at the beginning of December in the geek section https://www.casinomeister.com/forums/threads/70583?t=70583 This is the thread it may help I hope I copied it correctly? Peace Out! Out Of The Mist! shewoff​

I remember it:-

Hey All! I thought this may be a good read for the player,s and the affiliate,s as we all use Adobe Flash for the game,s on the casino site,s.

Adobe is finally ready to say goodbye to Flash. In an announcement last night, Adobe said that it will now "encourage content creators to build with new web standards," such as HTML5, rather than Flash. It's also beginning to deprecate the Flash name by renaming its animation app to Animate CC, away from Flash Professional CC.

The following plugin has crashed

Flash has been slowly dying over the past decade, in part due to an absence of support on smartphones and in part because it's kind of become a scourge of the internet. Though Flash initially had great success as a tool for creating web games and animations, it has a number of downsides that have stood out more and more each year. Flash pages and players can be slow to load and a big drain on laptop batteries. More importantly, Flash has continually been subject to security issues, making it a major risk for anyone browsing the web.

Adobe is by no means doing away with Flash — that's ultimately up to web developers. Instead, this announcement is more an acknowledgement of reality. HTML5 has been taking Flash's place as the go-to tool for animation and interactivity; it's an all-around better choice, and it's an open standard.

By acknowledging that Flash is dying, Adobe is able to better position its animation tools for the future. Flash Professional CC is already capable of creating HTML5 content — in fact, it already represents a third of all content created in the app, according to Adobe. By taking up the name Animate CC, Adobe is able to sell Flash Professional CC as a general animation tool, rather than a tool geared toward Flash. The name change will take effect early next year.

Flash itself will not be changing, and Adobe is continuing to support it. However, it sounds like that support will most heavily focus on security. Adobe says it will be working with Microsoft and Google to maintain Flash's compatibility and security inside of web browsers. It's also going to be working with Facebook to make sure that Flash games remain secure. Adobe says that it expects to see Flash use continue, for now, in web gaming and "premium" video, because HTML5 or other standards "have yet to fully mature" to meet those areas' needs. Peace Out! Out Of The Mist! shewoff

I bet developers read this as meaning that their existing products would still carry on working as normal, and that all the needed to do was change how they programmed NEW content with a long term view to program with something other than Flash where possible.
It doesn't seem that they were made properly aware by Adobe that existing software could suddenly break once users update to a later Flash version. One even points out that stuff they have developed using the guidance set out in an official document about standards they should be using from Adobe has also broken because this latest update no longer supports some of Adobe's documented standards, and Adobe have yet to issue new guidance.

They feel that Adobe's "encouragement" is actually to meet out punishment by breaking legacy products overnight in order to force developers into making emergency changes to meet new standards.

Surely the LAST thing we need in terms of security and reliability is to have developers make numerous emergency fixes "at gunpoint", and then have to release these fixes without a proper testing programme due to the fact that the existing product no longer works, and must be fixed to work ASAP, even if by "bodge" rather than a proper fix.

 

[dunover]

Sorry I agree with Deeplay, WIN 10 is a great system and MG/Viper have had PLENTY of notice of this change. I ain't pissing about downgrading either or changing security settings to ignore vital updates.

MG sites in flash are crap TBH and I ain't that desperate to play MG. And you won't have any 'achievements' carried over onto the flash site so if you play TS2 and expect Thor's 25 spins, forget it unless you've already earned them on flash.

All other sites and games I've tried are OK which leads me to conclude MG have badly f*cked-up here and shafted their operators with potentially reduced revenue while they find a 'fix' which every other casino seems to have already had.

Until we meet again MG.........

 

[Deeplay]

Sorry I agree with Deeplay, WIN 10 is a great system and MG/Viper have had PLENTY of notice of this change. I ain't pissing about downgrading either or changing security settings to ignore vital updates.

MG sites in flash are crap TBH and I ain't that desperate to play MG. And you won't have any 'achievements' carried over onto the flash site so if you play TS2 and expect Thor's 25 spins, forget it unless you've already earned them on flash.

All other sites and games I've tried are OK which leads me to conclude MG have badly f*cked-up here and shafted their operators with potentially reduced revenue while they find a 'fix' which every other casino seems to have already had.

Until we meet again MG.........

I did try the the flash version of 32red last night. Not for me at all. Kept logging me out - laggy - and was just messy inside. I will leave it now until MG have played catch up. I looked at rolling back the flash version .... no thanks not on Windows 10!!! and any CS who advises this is giving out very very bad advise. Cant actually believe they would.

So its back to Videoslots n the likes for me right now

and nope this aint a 32red Bash - but a MG bash! Im sure they are as frustrated as anyone about being left out in the cold with this one by the powers that be at MG Towers!

 

[dunover]

I did try the the flash version of 32red last night. Not for me at all. Kept logging me out - laggy - and was just messy inside. I will leave it now until MG have played catch up. I looked at rolling back the flash version .... no thanks not on Windows 10!!! and any CS who advises this is giving out very very bad advise. Cant actually believe they would.

So its back to Videoslots n the likes for me right now

and nope this aint a 32red Bash - but a MG bash! Im sure they are as frustrated as anyone about being left out in the cold with this one by the powers that be at MG Towers!

Yes, someone at MG has been imbibing too much Christmas spirit in December and when not inebriated have sat about scratching their nuts.

I have been deluged with MG casino offers today, 100% bonuses and free spins aplenty.

Not a coincidence methinks....

 

[muziq]

i downgraded my flahsh to 19 still not working

so i think its better to upgrade the problem is not only Mg download play tech download also not working for me

 

[vinylweatherman]

i downgraded my flahsh to 19 still not working

so i think its better to upgrade the problem is not only Mg download play tech download also not working for me

This is VERY widespread, not merely a case of MG execs "scratching their balls" rather than moving with the times. Whilst many users will place their PC security above their access to specific non essential software and services, this has had widespread effects on ESSENTIAL services too. Providers of CBT courses have found themselves inundated with complaints, and such courses run to timetables, so it's not a case of students being able to twiddle their thumbs whilst a fix is worked out by the course providers. This could affect people's future careers as if they miss deadlines or fail exams due to being unable to access the tuition materials they may follow a different and lesser career path. Many companies have shifted to CBT rather than "proper" training and tuition as part of "moving with the times", but this has shown that "moving with the times" in itself carries many risks as well as rewards. Traditional teaching and training isn't really going to be affected by this, as books still work, along with pens, paper, black/white boards, overhead projectors, etc.

However, some companies are going to suffer substantial losses due to customers not being able to access the product, and the time and resources needed to implement a fix may be enough to finish them off as during this time they will also be contending with a slump in revenue. Customers will also be lost to other companies, and may be hard to win back, and winning new customers will be a problem due to the bad PR of having their services go offline.

Security has to be a balance between securing the "holes" and still having a functioning internet and it's products. A very secure system would be virtually useless as almost nothing would work for users, and this is something that has taxed the minds of those in the cyber security industry for years.

The Windows 10 update system was intended to provide the post secure user environment possible, however it's more reliant than ever on updates being right the first time as there is no option to reverse a troublesome update. Even where IT helpdesks can come up with solutions, users of Windows 10 cannot implement them.

Depending on how widespread this problem becomes, this may even put users off from upgrading to Windows 10 as it shows just how exposed they are to an update that breaks an essential (to them) user service.

 

[brianmon]

My 32Red viper client was working ok last night. but not today. I checked my update history and found that this was downloaded sometime earlier today...

Security Update for Internet Explorer Flash Player for Windows 10 Version 1511 for x64-based Systems (KB3132372)

So I've been playing the browser version. But even that's not working 100%
Some games refuse to load at all, and others will load once. but if i change games, play and then go back to the original game, it then won't load.
I get the loading screen, complete with the progress bar box, but the bar never appears. and since there's no way back from that screen. I have to close it and reload completely.

 

[chuchu59]

A few hours ago everything was working fine. MG, Netent, RTG. Now save some RTG games nothing is working.MG casinos, Magic Slots - they are all not working. Damn. Its gonna be 2016 in an hour's time in Hong Kong. Happy New Year everybody.

 

[Deeplay]

Yes, someone at MG has been imbibing too much Christmas spirit in December and when not inebriated have sat about scratching their nuts.

I have been deluged with MG casino offers today, 100% bonuses and free spins aplenty.

Not a coincidence methinks....

Ha yes probably right ...) well I did take a 100% on 32red yesterday but it was not fun. Was happy to be done with it in the end.

Again not 32rs fault but the software wow is ancient feeling when you compare to the many sleek looking multi Platforms.

I also now shall indulge in getting hammered - but wont be joining Mr Mincher with his Carling - real men drink REAL ALE!!!

Onwards to 2016 fellow gambling bretheran!

 

[fun4all]

And this, ladies and gentleman, is why forced updates are utterly terrible and something you should not allow onto your systems.

Yes there have been several occasions when urgent updates do fix security issues and should be applied immediately. However the vast majority of security FLAWS are put into programs by updates which have not been tested or understood properly. Not to mention the mess you get with updates breaking things/making stuff unusuable/introducing a million bugs/removing loved features. I would far rather apply updates to critical parts of my operating system after they have been out for a while - when I know they work and will not affect me adversely thank you very much.

Hope this issue gets sorted for everyone soon.

 

[babyjoker]

Ha yes probably right ...) well I did take a 100% on 32red yesterday but it was not fun. Was happy to be done with it in the end.

Again not 32rs fault but the software wow is ancient feeling when you compare to the many sleek looking multi Platforms.

I also now shall indulge in getting hammered - but wont be joining Mr Mincher with his Carling - real men drink REAL ALE!!!

Onwards to 2016 fellow gambling bretheran!

Exactly the same experience for me today, no fun at all :xxx

 

[vinylweatherman]

And this, ladies and gentleman, is why forced updates are utterly terrible and something you should not allow onto your systems.

Yes there have been several occasions when urgent updates do fix security issues and should be applied immediately. However the vast majority of security FLAWS are put into programs by updates which have not been tested or understood properly. Not to mention the mess you get with updates breaking things/making stuff unusuable/introducing a million bugs/removing loved features. I would far rather apply updates to critical parts of my operating system after they have been out for a while - when I know they work and will not affect me adversely thank you very much.

Hope this issue gets sorted for everyone soon.

This can be implemented by not allowing Windows 10 onto your systems. This can be removed in other Windows versions, but even if you do manage to remove it in Windows 10, the forced update will detect this and force it upon you again.

It seems this DOES affect Windows 10, and many other casinos other than Microgaming, and even the browser based alternatives seem to have been upset by this update.

 

[Jono777]

Ha yes probably right ...) well I did take a 100% on 32red yesterday but it was not fun. Was happy to be done with it in the end.

Again not 32rs fault but the software wow is ancient feeling when you compare to the many sleek looking multi Platforms.

I also now shall indulge in getting hammered - but wont be joining Mr Mincher with his Carling - real men drink REAL ALE!!!

Onwards to 2016 fellow gambling bretheran!

Stayed on the Wagon , real men drink Nescafe and coca cola

As for 32 Red download, never can resist a 100% match, resorted to Flash Casino (which I never use) and although the session lasted a short while, no real interest for some reason, guess I rely on my download a bit too much.

Here's to it getting sorted asap, hopefully before February as mentioned!

 

[Jasminebed]

I really wish I had read this before I went out and loaded my card.

To just rub salt in the wound, I got an email for a free spins offer:

Simply make a deposit before midnight (UK Time) on 1st January and get 10 free games every day until 10th January.

As far as I know, free spins are not available on the Viper client. I'd be happy to hear I am wrong.

You need to play the free spins daily, no chance to wait to see if the flash problem gets solved. You could play on mobile I suppose, but I don't have a data plan I would want to use for that.

Casinos like GoWild and WildJackpots that rely heavily on free spin offers as bonuses will need to rethink their offers.

Debating whether to bother with the Viper client even.

 

[Jasminebed]

Has 32Red found a work around for Viper?

I decided to play the instant casino. Although it is games assist, it looks just like the download, complete with alphabetical sort categories. There are a few tournaments (but not the $250 daily Avalon).

I'll pop back in and let everyone know how play goes.

 

[Tirilej]

I really wish I had read this before I went out and loaded my card.

To just rub salt in the wound, I got an email for a free spins offer:

Simply make a deposit before midnight (UK Time) on 1st January and get 10 free games every day until 10th January.

As far as I know, free spins are not available on the Viper client. I'd be happy to hear I am wrong.

You need to play the free spins daily, no chance to wait to see if the flash problem gets solved. You could play on mobile I suppose, but I don't have a data plan I would want to use for that.

Casinos like GoWild and WildJackpots that rely heavily on free spin offers as bonuses will need to rethink their offers.

Debating whether to bother with the Viper client even.

Go ask them if they are on the flash version too.
Otherwise I'm sure you'll get them when it works again. They can't/won't let you pay because they have problems.

 

[Deeplay]

Stayed on the Wagon , real men drink Nescafe and coca cola

As for 32 Red download, never can resist a 100% match, resorted to Flash Casino (which I never use) and although the session lasted a short while, no real interest for some reason, guess I rely on my download a bit too much.

Here's to it getting sorted asap, hopefully before February as mentioned!

Me to in the end - ) drinking full fat coke! I also took the 100% but was no fun without the download client.
They surly are working back to back to fix this - as there main product (mg) is now offline for probably 1000s and 1000s of players.

Enjoy caffine fix -) !!

 

[dillos]

i play 32red.it same as other i have the white screen problem in the past days.. today i check and i can play , it seems 32red.it fix the problem ...i have window 7 and the last flash player 20 version 20.0.0.267

 

[hedgehok]

I just got this e-mail (Fortune Lounge):

Hi xxx,

Katharina here, VIP Hostess at the Fortune Lounge. I would like to wish you and your family a Happy New Year!

We have been informed by Microgaming that a solution for the Adobe Flash issue has been found. Please login to your viper/downloaded casino and give it a try. Should you still get a white window please don’t close is rather click on it and the game should launch.

Kindly note… If you have Windows 10 the problems might still persist and I would like to ask for your further patience in this regards.

Have a great weekend and all the best for 2016!

Kind regards,

 

[datch]

Seems they got it sorted, all MG download casinos work for me

 

[Deeplay]

Not for me. Seems to have update then it just exits. Can even un-install the damn thing to run clear install as get an error.

Glad some of you are back in though

 

[Deeplay]

When I try to run the software I get the below - then it hangs then it just shuts down




Then when I have tried to remove the client after a clean reboot and with firewall turned off I get the below continually
so cant even remove to do fresh install





Brand new Laptop - Win 10

Ideas any one ?

 

[dunover]

When I try to run the software I get the below - then it hangs then it just shuts down



Then when I have tried to remove the client after a clean reboot and with firewall turned off I get the below continually
so cant even remove to do fresh install




Brand new Laptop - Win 10

Ideas any one ?

Yes, it's doing exactly the same here. A die with 5 on it, green bar progresses across, then a window flashes up and the bastard shuts down and disappears - try opening again and the stupid die again then quick shut down. Obviously doesn't like WIN10

 

[brianmon]

I got the white window, green loading bar, the dice, green loading bar twice, login screen then crash
I'm on windows 10 - 64 bit