1. By continuing to use the site, you agree to the use of cookies .This website or its third-party tools use cookies, which are necessary to its functioning and required to achieve the purposes illustrated in the cookie policy.Find out more.
    Dismiss Notice
  2. Follow Casinomeister on Twitter | Facebook | YouTube | Casinomeister.us US Residents Click here! |  Svenska Svenska | 
Dismiss Notice
REGISTER NOW!! Why? Because you can't do diddly squat without having been registered!

At the moment you have limited access to view most discussions: you can't make contact with thousands of fellow players, affiliates, casino reps, and all sorts of other riff-raff.

Registration is fast, simple and absolutely free so please, join Casinomeister here!

WARNING Luckland non-payments and ignoring player issues

Discussion in 'Casinomeister Warnings' started by maxd, Nov 22, 2016.

    Nov 22, 2016
  1. maxd

    maxd Complaints (PAB) Manager Staff Member

    Occupation:
    The PAB Guy
    Location:
    Saltirelandia
    Several months ago a player came to us with what amounted to a non-payment issue: several times they'd requested payments from their €3000+ balance and the payments had either been cancelled without explanation or reduced to a fraction of that requested without warning.

    The player finally brought the issue to us, we started discussions with the casino (via the forum representative). They initially claimed that the player was behaving somewhat like a known group of bonus abusers but they freely admitted they had no good evidence to suspect a connection. They asked that they player sign and submit a "confidentiality waiver" before we proceeded further.

    The player did sign and submit the waiver and then ... nothing. The rep fell silent, the casino was totally unresponsive and the player was still unpaid.

    WARNING: Luckland appears to be using a variety of tactics to stall payments and/or ignore player complaints. Players would be well advised to look elsewhere for their gaming services until Luckland has demonstrated that they are paying their players properly and are resolving player complaints.
     

Share This Page