bdbro
Dormant Account
- Joined
- Dec 11, 2009
- Location
- Bangladesh
ladbrokes cashout time is 6 hours.
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Worth noting they just did a deal with Playtech whereby it's likely they will switch platforms in the near future. That *may* affect cashout time.
The betting firm will take on 40 staff from Playtech to form a new digital marketing team, the companies said on Monday. Ladbrokes' customers will get access to Playtech's 200 casino games this year, before their gaming assets are eventually merged onto one platform
They may keep (some of) the MG games too - I am speculating. Reuters say this:
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I would say you are correct. Paddy Power for example did that, providing the IGT games still when moving over. Virgin provide MG flash games with IGT , and Nordicbet MG with Netent and WMS.
I don't believe though (unless anyone can correct me) that I've seen a casino provide MG flash via a Playtech platform. I would imagine they will though to keep existing players happy.
Me toowell if that happens they can say bye bye to my money
Me too
Still, at least 32Red will get a lot more action!
BTW, Ladbrokes cash-out times seem to be dynamic depending on when exactly you visit the cashier screen:
On a Wednesday afternoon it will say 3hrs, but on a Saturday evening it says 24hrs.
KK
Nothing wrong with the software per-se - a lot wrong with half the Playtech casinos (rogue or very dodgy), the poor bonus offers, the sloooooow cashout times and the need to send verification documents to the Philippines = something which many Europeans are very uneasy about.whats wrong with playtech?
hmm i am reding this about Ladbrokes casino ,so you guys did cashout really fast I guess.Well this is what happened to me .I did receive from them 10 free spins which i managed to come to come to 200 euros ,but lost more then half and when i was left with 80 euros i decided to cashout.That was on the 5th May so today is 8th May and nothing from them.The first day i received an email from them :
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We were unable to verify the details of your account following your first deposit. You will now be unable to:
- Use our Poker/Backgammon/Exchange services.
- Withdraw your balance.
We apologise for any inconvenience that this has caused. Whilst we will continue to attempt to verify your account you may be able to speed up this process by sending copies of the following documents to our secure e-mail address documents@ladbrokescasino.com
- A copy of a passport/ drivers license.
- Proof of address such as a utility bill / bank statement.
- Copy of your active payment method. In the even that this is a card we will need the front and back of the card copied, in the event of an on-line payment method a screenshot of your account will suffice.
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so I did send them my documents and received another email :
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Thank you for contacting us regarding your account.
We received the copy of your ID and Proof of Address, it's now being reviewed by our security department. Once an update is available you'll be immediately notified.
If we can be of any further assistance, please contact us again and we will be happy to help you.
Kind regards,
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today I contacted the support and they told me they still are reviewing my account and my documents
i asked how much longer and the answer i got is you have to wait
is this good casino,is this because i won on free spins ??? and yes i did deposited there only once
Some casinos take up to 48 hours to verify documents (although most do it much faster). If all is well you will be paid. It certainly looks like with the new Ladbrokes things are moving a bit slower than before.
I think they wont pay,i talk to them today also and got from the chat support poor answer,I am sorry but you have to wait and they are ranked great for payouts speed 10/10 ,I dont think so,so any advice ,what should I do ?
The ranking they received was prior to the switch to Playtech. Since they don't have an active rep here on the forum you could file a PAB. Here is the link with the rules Link Outdated / Removed
Maybe Max could help you out?
Good Luck
Sorry ,who is Max and of course i would like to help me
Hi. Guess you figured that bit out: PAB received and in progress. Lads can be a little tetchy about talking to outsiders so patience will be required here.