kiwicasino's "promotions" page outdated

[colincaster]

I e-mailed kiwicasino's CS yesterday to clarify terms of their 10% Neteller bonus. Their response was not really pertinent to my question, but a generic:

"We would like to let you know that on each deposit that you make you are guaranteed a bonus on each deposit unless you have received a separate promotion from the regular 10%."

Sounds good, but this didn't really answer my question, so I followed up. This time (same CS person, if you can trust the signatures) the response was much different:

"Apparently, this bonus promotion is not an active one. Therefore any deposits via Neteller will not be credited with the 10% bonus."

Weird, huh? If it's not an active promotion, I wonder why it's on their website. I would have been a little upset if I made the deposit and *then* found out that the promotion wasn't active.

Casinos, an important part of trust between player and casino is keeping your page current to avoid accusations of "bait and switch."

CC

 

[colincaster]

And then a minute ago I got another e-mail from the same CS person saying to disregard her second e-mail; the promotion is good after all.

Casinomeister, you might as well bust the entire thread. I don't see any value in devoting a whole thread to the saga of a confused CS person. And the title is not really accurate anymore, either. Sorry,

CC

 

[sandkey]

I must be doing something wrong, I play and play at many casinos and hardly ever get to cash out. I played at Kiwi Wedneday night I deposited 250.00 dollars and was out of money within the hour and I was making small bets the same with lucky nugget. I know gambling is chance but continuous lose is hard to take . Also with starluck I deposited 20 and got the bonus of 20 I hit a 200.00 payoff right away but could not cash out because of bonus rules. After I was playing on my money it was downhill all the way. Is it me or what can anyone reply thanks sandkey

 

[jpm]

Hi Sandkey, I'd say it depends upon what you're playing and how you're playing. I've had similar experience at all 3 casinos you've mentioned, but then I recently hit a royal at Kiwi for $1k and 4 deuces at lucky nugget for $300. I haven't gone back to Starluck, since I had noluck there.

So what games are you playing and for what kind of stakes? Do you set limits (upper & lower) for your play or do you play till your busted?