Kiwi Casino, Better Then Other Playtech Casinos?

thesmacker

Most Annoying Forum Member of 2006
Joined
Jun 22, 2003
I noticed Casinomeister has removed all Playtech casinos from his reputable list other then Kiwi. It is stated that the casinos have been removed due to blanket problems with Playtech, not necessarilly individual casinos. I have played at Kiwi and they seem on par with anyother Playtech casino insofar as support and payment speed, I was paid to neteller in 5 days. I'm just wondering, but Kiwi to me is no better then most Playtechs such as City Club, and because they use Playtech software, would to me anyways, fall under the same problems of overall Playtech mismanagment. Why then does Kiwi get put on a higher level then most Playtechs. To me and many others The Sunny Group is far superior to Kiwi in support and speed of payments, but they recieve no pardon from Playtechs lack of responsibility in management. Just my 2 cents.
Cheers
 

jpm

Paleo Meister (means really, really old)
Joined
Mar 29, 2002
I'd have to agree with you on that. I've found Kiwi to be unresponsive to email and they take far too long to process a neteller withdrawl. Sunny always responded quickly, as did others like Casino King, Las Vegas, etc group. Though Sunny lately has had some credibility issues in their dispute with GoneGambling. I think if Kiwi was responsive to emails and processed withdrawls quickly like BelleRock group and Fortune Lounge do, they'd be much better.
 

Casinomeister

Forum Cheermeister
Staff member
Joined
Jun 30, 1998
Location
Bierland
Have you missed the point?

I think a lot of people are missing the point at what I am getting at. There are certain issues that I have - and you as a player should have - with the licensing process , the OPA bogusness, the bringing on of Indio casino, the Chance group problems, delay of payments, and Playtech's ineffectiveness to address any player problems. This should bother you as well.

As for Kiwi: Kiwi casino has been listed here since they began with Cryptologic. They have not been associated with any of the problems that I've outlined to Playtech. They are associated with the Christchurch Casino in NZ. I rarely receive complaints from players concerning them. To remove them would not be a fair thing to do in my opinion. That is a concern of mine - fairness.

As for your lengthy cashouts...this I don't really get. My cashout turnaround time is one day from Kiwi. And I don't think I'm getting any special priviledge. For instance I made a $300 cashin request on the 5th of July, it was in my Neteller account the next day - the 6th. I double checked this today to make sure.

Back to Playtech. If Playtech decides that what I have brought up is not worthy of an answer, no problem - I'll answer the questions myself and send Kiwi on their merry way. Which would be a real stupid shame -- no one needs this.

I see you like the Sunny Group even though they tout the OPA banners which you are well aware is an "association" of two Welshmen who never went to college. Doesn't this bother you? Apparently not. And that's the big problem with a lot of this. I do something for the benefit of the players - and operators as well - and most people turn a blind eye and go for that big bonus.
 

jpm

Paleo Meister (means really, really old)
Joined
Mar 29, 2002
I'd love to know how you're getting next day cashouts. Mine sit there for days before they finally process them. My most recent was I think last friday which I finally got an email about it being processed (but not yet in neteller) late last nite. Do you have some sort of VIP status there perhaps??
 

jpm

Paleo Meister (means really, really old)
Joined
Mar 29, 2002
:lolup: You think maybe that gets him the good treatment? ;)
 

Casinomeister

Forum Cheermeister
Staff member
Joined
Jun 30, 1998
Location
Bierland
bethug said:
jpm, he has I own casinomeister status ;)
:lolup: Yeah, right. Maybe it's because I've been a member for so long. I'm not sure if I have special VIP status or what, but I'll check.

A lot of casinos don't know who I am (me thinks) since I normally sign up with emails other than @casinomeister.com. Magic Box knows who I am and I wait the obligatory 4-5 days, so what's up with that?
 

jpm

Paleo Meister (means really, really old)
Joined
Mar 29, 2002
I was only kidding about that. I"m sure you keep a low profile when you sign up so you can walk amongst the peasants and see how the ordinary players get treated.

I've been a member at Kiwi since back in the cryptologic days too, and supposedly have VIP status. They convert my comps at a rate of 3800 to 1, rather than the typical 4000 to 1. That's probably the easiest way to check, see what your conversion rate is like. Perhaps there's different levels of VIP?
 

chucho

Bonus Pimp
Joined
Oct 27, 2003
As far as I can tell, all Playtech casinos are the same. I personally don't care if it takes a day or a week to get paid. What I do care about is a fair game which does not happen all that often with playtech. Bottom line is that they flip the switch a lot more than most other casinos. I hate it when they beat me is such and unbelivable way, over and over again. Then won day I won $1000 off a $100 deposit at Swiss, so I keep going back. This is what I would prefer rather than to waste my time again a machine that can't be beat when the switch is on. I make a $100 deposit and 70% of the time a pop up would come up and say "the switch is on, your $100 is gone" the other 60% of the time the pop up says, "the switch is off, have fun" In the 1st case I don't waste my time and don't feel like I was raped.
 

fanofplaytech

Banned User
Joined
Jul 7, 2004
Location
CA
"Magic Box knows who I am and I wait the obligatory 4-5 days, so what's up with that"

You dont advertise Playtech but you play there yourself?? :eek:
 

Casinomeister

Forum Cheermeister
Staff member
Joined
Jun 30, 1998
Location
Bierland
fanofplaytech said:
"Magic Box knows who I am and I wait the obligatory 4-5 days, so what's up with that"

You dont advertise Playtech but you play there yourself?? :eek:

Hi fanofplaytech,

And welcome to the forum. Advertising has nothing to do with anything here - I'm talking endorsement. And I've made my stance pretty damn clear.

The last time I made a deposit at Magicbox was sometime in June I think, so what's the point?

No point: just a new poster -- just signed up, and jumping into a conversation without a clue to the real issue here.
 
Last edited:

jpm

Paleo Meister (means really, really old)
Joined
Mar 29, 2002
His playing somewhere is not an endorsement of that casino. I'm sure there's someplace or something you do that you wouldn't recommend to your friends or anyone who respects your opinion. There are casinos I play at, but wouldn't mention/recommend them here. Same with Bryan. And I think it shows that he won't just endorse any casino he'll play at, it has to be better than just good enough.
 

dominique

Dormant account
Joined
Jul 5, 2003
Location
The Boonies
I used to play Kiwi when it was Crypto, and I think it shouldn't have switched. I liked it fine.

I too sometimes play casinos I wouldn't recommend to my visitors. My checking them out is not an endorsement.

I think the point here is not that all individual playtech casinos are bad (although some definitely are). Playtech is blacklisted for not enforcing certain behaviors with some of their casinos.

Casinos need to be licensed. Unlicensed casinos are poison for the industry - they are beyond reach. They are a disgrace and a welcome argument for those who would put a stop to online gaming.

Hopefully Playtech will come to it's senses. ASAP!!!
 

Sodax77

Dormant account
Joined
Apr 15, 2004
Location
EU|FI
Few months ago, when we talk here about that weird "golden palace spyware"-thing, what seems quite ok now. I ask from Kiwi casino, one easy question about privacy and this weird spyware-thing, they didn't respond ever, i think there was some error, so i resent same letter, still no respond, so i resent 3rd times, and ask, if they can only answer that they don't know, or can't answer, or whatever!!!, and like their all auto-replies say about manager mail, i also sent same e-mail to manager, still no respond, ever. Ok, then i test their support, is there anyone at all, and ask some basic question. and now they respond in few hours. And answer was... :rolleyes: ...[no comment]

Kiwi casino receive worst support title from me (yes, that is only my opinion).
I also add New York casino to same category.

They never receive same title, like Trident E Group, Phoenician, (and) Nostalgia, 32red, VPL group, CON, and nowday i like to add Jackpot Factory group to same category. Those casinos answer always in 15min - 2 hour what ever you ask, or just send feedback, or just say hello :)
I always appreciate good customer support, and they know that, because i tell that to their support, and play regularly in these casinos. And never ever have any problem with these places. (exclude that VPL mistake, but that is history now)

and example
From Nostalgia casino site:
" Nostalgia Casinos we are here to help.
Nostalgia Casinos.com is all about great entertainment and you should feel 100% comfortable at all times. Should you ever have any problems or questions or just want to say hello to your friendly member support representative, please don't hesitate to contact us."

And they keep promise.
 

fanofplaytech

Banned User
Joined
Jul 7, 2004
Location
CA
oops sorry if I offended anyone I was just expressing my opinion on what I had read, that said I see that Golden Palace has some very negative comments from the casinomeister yet a couple of Months back I see from his pictures he was romping around in a sumo costume clearly advertising Golden Palace. That said casinomeisters opinions and views are just that, his,sometimes he is in a minority and maybe the majority who knows. I do apologise if my expressing my opinions are viewed as contemptable
 

Casinomeister

Forum Cheermeister
Staff member
Joined
Jun 30, 1998
Location
Bierland
fanofplaytech said:
oops sorry if I offended anyone I was just expressing my opinion on what I had read, that said I see that Golden Palace has some very negative comments from the casinomeister yet a couple of Months back I see from his pictures he was romping around in a sumo costume clearly advertising Golden Palace....

Okay, what's your beef? I have a real short fuse right now, and the first two postings of yours are seemingly trying to discredit me. Not a good move on your part. Think before you post.

The sumo activity was for charity - the contestants did not choose to put Golden Palace on the suits, Golden palace did - they were sponsoring the event.
 

fanofplaytech

Banned User
Joined
Jul 7, 2004
Location
CA
Cool, I take my hat off to Golden Palace for helping the charity concerned.
I am sorry if your fuse is short, I certainly have no intention of discreditting you, I am quite sure you are beyond reproach.
 

dominique

Dormant account
Joined
Jul 5, 2003
Location
The Boonies
I certainly have no intention of discreditting you, I am quite sure you are beyond reproach.

Aw geez! Another high quality content contributor. I could not have made it through the day without reading this informative post!

Posters like that seem to proliferate lately. Must be a nest someplace.
 

Casinomeister

Forum Cheermeister
Staff member
Joined
Jun 30, 1998
Location
Bierland
dominique said:
Aw geez! Another high quality content contributor. I could not have made it through the day without reading this informative post!

Posters like that seem to proliferate lately. Must be a nest someplace.

Well he caught me in a foul mood, and I don't need his snide-ass remarks. Banned for seven days....you can come back on the 15th and join the party.
 

City Streets

Banned User
Joined
Jun 22, 2004
Location
In a tree
This was originally posted by Dom, and then edited.

Today, 06:16 PM
Replies: 18 Kiwi Casino, Better Then Other Playtech Casinos?
Views: 147 Posted By dominique
Aw geez! Another high quality content...

Aw geez! Another high quality content contributor. I could not have made it through the day without reading this informative post!

Posters like that seem to proliferate lately. Must be a nest...

Gee Dom, were you trying to cause a bit of trouble with that post, and then thought better of it?

I saw it... so I think everyone else should, too. :rolleyes:
 

Freudian

Dormant account
Joined
Jun 3, 2004
Location
europe
I have currently waited 7-8 days for my withdrawal at kiwi, and the email I sent off asking about it has not been answered in 20 hours. I have to say I am far from impressed this far.

edit: in fact now I see that the money has been returned to my account for some reason, without them having contacted me once. sigh...
 
Last edited:

thesmacker

Most Annoying Forum Member of 2006
Joined
Jun 22, 2003
I apoligize Casinomeister if you felt that my post was an attack on your decision to keep Kiwi on your list of reputables while displacing all other Playtech powered casinos. I assure you it was not, but was a genuine question as to whether Kiwi is a superior casino to other Playtechs. The reason I brought it up more specifically was to envoke the question, if a casino is well run but run under the flag of a semi-rogue software provider should then that casino also be listed as rogue? Also, are we travelling down a slippery slope by saying the software provider is rogue and these casinos should be avoided with the exception of a couple? Are we not then still contributing to the royalties of that rogue software provider and thus keeping them in business?

My 2 cents here, but to send a real message to Playtech would be to blacklist all Playtech powered casinos regardless of their ability to provide quality service. This would probably push the good casinos under the rogue software to look elsewhere for their software and cause the rogue software to make a decision to either shape up or go out of business.

I'm not saying that Kiwi isn't a good casino, but I just feel this special privilege to them may hinder the overall message that should be sent to Playtech. No Offence Intended Meister, just sharing my opinion.
Cheers
 

portia

Dormant account
Joined
May 2, 2002
Agree with Dominique, i liked Kiwi a lot better when they were Crypto powered.

What is the attraction for casino operators from Playtech vis a vis the competing SW.

There has been a lot of switching over to Playtech (and RTG to a lessor extent)

[BTW CMeister : Good call on Playtech - overdue. If anything u have been to patient with these guys]
 
Last edited:

jetset

RIP Brian
Joined
Feb 22, 2001
Location
Earth
Sodax raises some good points - simply ignoring legitimate but perhaps potentially embarrassing requests for play or other information seems to be the policy of way too many casinos and software providers.

It astonishes me that they do not see the harm they do to themselves by not getting into a sensible dialogue on issues and trying to address them. The uncharitable might say that they are not interested in resolving issues unless it is to their immediate advantage, but that would be ill-advised short term thinking. Maybe it is.

Playtech has imo been given ample opportunity to address several alarming aspects concerning the conduct of their licencees, and there is clearly a strong measure of player support for the 'Meister's attempts to get them to explain themselves and take remedial action. The fact that they have treated with apparent contempt these (and other) civilised attempts to redress the situation speaks volumes for their attitude toward the player in my view.

I am also surprised that the Casinomeister has been criticised by some newcomers to the board for actually putting his money where his mouth is. His decision not to carry Playtech advertising in the interests of his members actually costs him advertising revenue, yet we have some here arguing the toss about his retention of Kiwi Casino, a long-standing client with a generally clean slate although I take JPM and Freudian's points about payouts that take several days longer than they should.
 

Casinomeister

Forum Cheermeister
Staff member
Joined
Jun 30, 1998
Location
Bierland
thesmacker said:
I apoligize Casinomeister if you felt that my post was an attack on your decision to keep Kiwi on your list of reputables while displacing all other Playtech powered casinos. I assure you it was not, but was a genuine question as to whether Kiwi is a superior casino to other Playtechs.

No offence taken, I understand the possible confusion and questions; thus I have tried to make myself clearer. I know what is going on in my head and what my intentions are; it's up to me to ensure that I am explaining things in a clear manner.

City Streets said:
Gee Dom, were you trying to cause a bit of trouble with that post, and then thought better of it?

Please take your fight elsewhere. Last warning.

portia said:
[BTW CMeister : Good call on Playtech - overdue. If anything u have been to patient with these guys]

Thanks for your support. I think a lot of players and webmasters are unaware that this situation has been on the table for a number of months, so perhaps I have been too patient - or just too busy.

Jetset said:
The fact that they have treated with apparent contempt these (and other) civilised attempts to redress the situation speaks volumes for their attitude toward the player in my view.

Players need to wake up and see what is happening here. If a Playtech casino decides not to pay them, what are they going to do? Go to Playtech? Go to the licensing agency? (Please note that many Playtech casinos no longer sport the Antiguan Gaming Commision logo anymore....are they licensed? Stay tuned for this one...) Where is the player assurance if something goes wrong?

Answer: Players are on their own.

thesmacker said:
My 2 cents here, but to send a real message to Playtech would be to blacklist all Playtech powered casinos regardless of their ability to provide quality service. This would probably push the good casinos under the rogue software to look elsewhere for their software and cause the rogue software to make a decision to either shape up or go out of business.

Everyday, there is something new on the horizon. Perhaps if I continue to be stonewalled by Playtech, things will get increased by a notch. Or maybe I'll just say the hell with it and let them go on their aloofish way.

One thing for sure, if my questions aren't answered by tomorrow, (ref: https://www.casinomeister.com/casino-software/playtech/) I'll answer them myself - and I don't think they (Playtech) will like the answers. Pretty pathetic, eh?
 
Last edited:
Top