Kick in the b*lls

[Rusty]

I have enjoyed my time at clubworld and their customer service has been excellent, they even gave me a small loyalty bonus that they said I was not really entitled to.
One of the better Casinos out there and I personally prefer them to inetbet but bonuses need to be scrapped or improved.
Left as they are they are at best an insult and at worse a tax your gaming pleasure.

So why are clubworld and inetbets bonus promotions to existing customers so very bad?
Today at clubworld I could get a pathetic 35% bonus and with ludicrous terms attached.
As far as I can see you can not find out your WR before claiming one but in my experience it will be
deposit 100 get 35 bonus WR 20*deposit+bonus
so for a 35 bonus you have a WR of 2700
but wait there's more
you can cashout a maximum of 10* your deposit+bonus amount
That is a max cashout of 1350 on your 100 deposit with a crazy WR and all for a pathetic 35 bonus!
Ah but wait do not forget this is a sticky SHITTY bonus so the bonus money will be deducted from any cashout so make that 1315 max

Of course this for people who have made a minimum of 4 deposits so it is a sort of loyalty bonus LMFAO

Sure you do not have to take the bonus but if I offer to kick you in the balls for free will you politely decline but thank me for the offer?

Maybe if it was 500% the terms would make a little sense but 35% ?
Come on Clubworld you can do better.

 

[Pinababy69]

Be careful Rusty if you ever cash in your loyalty/comp points as there's a 10X max cashout on those as well. If you cashin $10 worth of points, the most you can cashout is $100, etc. I never dreamed they'd do that, until I got burned. So now if I want RTG, I only play at Inetbet. The only thing they limit is n/d bonuses or coupons. No max cashout on deposit bonuses or comp points. I guess that's why they offer less bonuses, which is okay by me.

I hear ya about the kick in the balls...that's EXACTLY how I felt when I won 1K and could only cashout $100.

 

[tencardcharlie]

A max cashout rule on a 35% bonus, yes that is really ridicoulus. And sticky? It's an offer for suckers. Noone that actually read the terms and understood them would take this bonus.

Be careful Rusty if you ever cash in your loyalty/comp points as there's a 10X max cashout on those as well. If you cashin $10 worth of points, the most you can cashout is $100, etc.

I wonder what would happen if you have money in the account when you redeem the comps.

 

[Rusty]

Be careful Rusty if you ever cash in your loyalty/comp points as there's a 10X max cashout on those as well. If you cashin $10 worth of points, the most you can cashout is $100, etc. I never dreamed they'd do that, until I got burned. So now if I want RTG, I only play at Inetbet. The only thing they limit is n/d bonuses or coupons. No max cashout on deposit bonuses or comp points. I guess that's why they offer less bonuses, which is okay by me.

I hear ya about the kick in the balls...that's EXACTLY how I felt when I won 1K and could only cashout $100.

That sucks Pinababy and typical you should get lucky at the least opportune time
At least with comp points though I feel like I am being rewarded for my loyalty and getting something for nothing whereas this bonus is weighted very much in the Casinos favour.
If I was you I doubt I would see it in that light though and I feel for you.

 

[Pinababy69]

Well, ClubWorld lost a customer here, and Inetbet gained one. I've always found that's the best way to voice your displeasure at something...take your business to a place that appreciates it.

 

[Rusty]

Well, ClubWorld lost a customer here, and Inetbet gained one. I've always found that's the best way to voice your displeasure at something...take your business to a place that appreciates it.

I could not agree with you more but did you voice your displeasure to them first and get ignored?
My last couple of deposits have been at inet rather than club' because there was no max cashout and the bonus was 75% the reason I prefered Club' was I always seem to do better there(higher payout %?) though having said that I have never managed a cashout of course
I guess being on the accredited list here can get you more customers but you can be sure you will be open to much more scrutiny and critisism.
A system that works

 

[Pinababy69]

I could not agree with you more but did you voice your displeasure to them first and get ignored?

I sure did Rusty. And I didn't get ignored, my emails got answered, but they wouldn't budge. So I did start a thread here, but never said which casino it was. Like you, I was really happy with them in every other way...AND, it was in their T&C's. So I couldn't really blame anyone but myself. I just never dreamed that an accredited casino would have such a STUPID rule. I guess I just assumed they would be as fair as Inetbet.

I had hoped that maybe they would reconsider their policy on comp pts., not for myself but for future players. But I got no response on that one, I don't think. I had asked the rep (from here) to come and read the thread, to get people's feedback, but I don't think he ever did. So, I moved on. And I am happy with Inetbet. They don't have the daily offers that ClubWorld offers, but at least with them you know you'll get paid the FULL amount, whether it be comp pts or a deposit coupon. They don't really offer many n/d bonuses, except their once monthly manager bonus, so max cashout doesn't come in to play too often.

Edited to add link: Hey Rusty, here's a link to the original thread I had started. Like I said, water under the bridge now, but it's worth a read to see that the general consensus is that some of these max cashout rules are bullshit. And I've always found that the really good casinos will listen to their customers, and at least consider their opinions.

https://www.casinomeister.com/forums/threads/opinions-on-max-cashouts.17346/

 

[Slotster!]

Where's my free kick in the balls?









*waits*

 

[Rusty]

Thanks Pinabay not sure how I missed that thread but it is obvious from reading it that if there is one thing players hate it is a max cashout rule.
I think it is acceptable on free money but that is all.
I guess it says a lot that inetbet responded and Clubworld did not even though you PM'd the rep at Clubworld.
It makes no sense because they are losing customers who in every other way highly rate their Casino.
Their choice.

Slotster:
Where's my free kick in the balls?

You wouldn't enjoy it as much if you knew when it was coming

 

[Mike031]

I only play at Inetbet. No max cashout on deposit bonuses or comp points.

Sorry, but that's not exactly true, because if you use comp points, you can cash out also only a max of 10x

But it's written in their term:

Any free money given, that does not require a deposit, e.g. a Non-Deposit Coupon, loyalty bonus, comps, VIP bonus, vanity card, manager deposit, competition/tournament prizes, compensation bonus, inconvenience bonus, birthday bonus etc. (unless otherwise stated) will have a maximum cash out of 10x the bonus given e.g. $50 given max cash out = $500.

 

[Swede]

Here ya go Slotman!

You do not have permission to view link Log in or register now.

Besides that, someone said this before but it bears repeating:

The life span of a "real" casino if there was a max cashout would be something similar to a mayfly

 

[Let_It_Ride]

Where's my free kick in the balls?

next you'll be asking for someone to kiss it better for ya, pina you still around

 

[Mike031]

Again sorry, but i forgot, that Pinababy have made probably some mistake, because InetBet have a 10x max cashout on comp points, but on Clubworldcasino you have not any max cashout on your comp points and this is also written in their terms

"Your Comp Points can be converted to REAL money and be added to your play balance at any time."

 

[Slotster!]

next you'll be asking for someone to kiss it better for ya, pina you still around

Damn... Busted

 

[Slotster!]

Here ya go Slotman!

You do not have permission to view link Log in or register now.

Besides that, someone said this before but it bears repeating:

The life span of a "real" casino if there was a max cashout would be something similar to a mayfly

You do not have permission to view link Log in or register now.

 

[Pinababy69]

Again sorry, but i forgot, that Pinababy have made probably some mistake, because InetBet have a 10x max cashout on comp points, but on Clubworldcasino you have not any max cashout on your comp points and this is also written in their terms

"Your Comp Points can be converted to REAL money and be added to your play balance at any time."

Sorry Mike, but I didn't make a mistake. I cashed in $10.80 worth of comp points at ClubWorld, won $1,000 and could only cashout for $108. And Inetbet does NOT limit the cashout on comp points. If you read the original thread that I posted the link to, you'll see that the Inetbet rep responded and said that Inet does not limit the cashout on comp points.

That was one of my biggest beefs is that it says your comp points at ClubWorld are converted to REAL cash, which they did. They did not convert to bonus money in the cashier, but withdrawable cash. That is why I never dreamed that there was a max cashout on them, but there is. If you have any doubts, write to them, you'll see.

 

[iNetBet Promos]

Hi Guys,
Just to clear up any confusion here, we do not have a max cashout when a player redeems comp points. The "comps" in our promotional terms and is not referring to comp points but a comp credit that may be given out, i.e. to say sorry for an error etc
Hope that clarifies things for you.
Best Regards
iNetBet Promos

 

[Pinababy69]

Mike031 - Inetbet

Here ya go Mike, easier for me to post the quote rather than making you search the whole thread.

Winbig: I can only repeat what others have posted here. We do not have max cash outs on comps or deposit bonuses. The only time a max cash out may be in place is on a free money chip. I hope that this fully clarifies things for you.

Enjoy the last day of the Easter break everyone.

Best Regards
iNetBet Promos

And in case you think I'm mistaken regarding ClubWorld, here's an excerpt from the reply re: comp pts.

----- Original Message -----
From: CWC Account Manager
To: Lisa xxxxx
Sent: Saturday, April 07, 2007 6:40 PM
Subject: Re: Should I Worry?


Hi Lisa,

I had to ask the auditing dept about this because I wasn't 100% sure and they did say that comps, as you read in the terms, have a 10x cashout as they are counted as a "bonus", pretty much like a cashback bonus of sorts, except they are connected to wagering.


So Mike, I would keep that in mind next time you cashin your comps. Don't go playing for the big score, cause you'll only be disappointed.

 

[Mike031]

Thank you very much Pinababy for this very interesting info, because i was always so stupid and transfered the comp points to my balance, although i had deposited $ 1,000, so now i can only say, that i have luck, that i haven't won anything, because this was nowhere written.

For me "Real Cash" means "REAL" Cash and not another thing and otherwise they should write this in their terms, because i can#t find it anywhere, but i read always all terms & conditions, before i play in any casino and that's why i never take any bonus in Clubworldcasino!

For InetBet it would be better to write this exactlier to not confuse some users, because i always thought, that i canonly cashout 10x, so i always withdraw directly my money after fullfilling the 10x WR, because if i got a big win or eve a jackpot, then i have a pain, but now i know, that this is nonsense
Or maybe my english is only too bad to understand this?

Ok, but now it's clear for me and i understand it all, which means, if you want to play with any bonus or Comp Points in any RTG, do this only in InetBet, because they have the best and fairest conditions

 

[me_and_ed]

I dropped CWC as well for the same reasons, 25% bonuses with a 20x rollover is a joke, not to mention if I was ever to win a random how choked I would be.

 

[Pinababy69]

Ok, but now it's clear for me and i understand it all, which means, if you want to play with any bonus or Comp Points in any RTG, do this only in InetBet, because they have the best amd fairest conditions

Exactly Mike!! And if ClubWorld really wanted to compete with Inetbet, they'd change those bullshit rules for comp points, and for deposit bonuses. JMO. I'm sure I'm not the only customer they've lost over this.

 

[me_and_ed]

I dropped CWC as well for the same reasons, 25% bonuses with a 20x rollover is a joke, not to mention if I was ever to win a random how choked I would be.

There is one more thing I wanted to add, I could be off base here but it is my understanding that if a $5000 random is won and the max payout for example is only $1000.00 it is up to the casino to do what they want with the balance, I know some have said they put it back in the pot but who is to say this really happens, if I am correct on this I believe that is why some casino's have this policy, if I am wrong....well it wouldnt be the first time.

 

[heatherad]

Exactly Mike!! And if ClubWorld really wanted to compete with Inetbet, they'd change those bullshit rules for comp points, and for deposit bonuses. JMO. I'm sure I'm not the only customer they've lost over this.

Doesn't Inetbet have a rule that you can't cash out more than you've deposited in a *lifetime*. Hence if you hit a random jackpot and you didn't deposit a couple of grand you're still SOL?
I just started playing at ClubWorld and to be honest, Im thinking of switching because of the comp point system as well.

 

[Pinababy69]

Doesn't Inetbet have a rule that you can't cash out more than you've deposited in a *lifetime*. Hence if you hit a random jackpot and you didn't deposit a couple of grand you're still SOL?
I just started playing at ClubWorld and to be honest, Im thinking of switching because of the comp point system as well.

Some of the shadier RTG's have a lifetime bonus/deposit rule. If you've claimed more bonuses than you've deposited, then your max cashout is always 10X, even on a straight bonus-free deposit.

But as to Inetbet, no I don't believe they have any such rule. Mike031 won two randoms in the course of a week or so, for over 20K total. And he was paid in under a day in both cases. And he'd have to clarify, but I don't think he's deposited 20K there.

As to ClubWorld, they are a decent casino in every other aspect, but I refuse to play somewhere that limits your cashout on comp points. I really hope it never happens to you Heather, that you cashin $5 or $10 worth of points, and then hit big. It's not a good feeling. And I have to wonder how many people aren't even aware of it? Like I said, I never dreamed they had such a rule. I expect it from the shady ones, but not from an accredited casino. And especially the Best New Casino of last year here at CM. They may save a few bucks here and there, but in the long run, it will hurt them.

 

[heatherad]

Ah okay Pinababy69. I did make one deposit at Inetbet and was going to stick with it until someone told me they had that rule about not being able to cash out more than you deposited.
If that is not the case then I'll go back to Inetbet
One of my other pet peeves is casinos that have comp points such as:
100 comp points= $1.00
I just don't think its fair, that if you wager $100 its only worth $1.00. I would of at least thought $10 would of been much fairer.

 

[Mike031]

But as to Inetbet, no I don't believe they have any such rule. Mike031 won two randoms in the course of a week or so, for over 20K total. And he was paid in under a day in both cases. And he'd have to clarify, but I don't think he's deposited 20K there.

Not really, because if i had so much money before, i had surely never played with them *lol*

I've never heard from this rule, that you can't cashout more, than you've deposited in your lifetime and btw. this is the sickest rule, i've ever heard now!

Why should anyone play in any casino, when he can't cashout more, than he have deposited?
That would mean, if you started with your first deposit and it's not higher then $ 20 and you win a jackpot, you can only cashout $ 20 ?

That were not really sinful, because why should really anyone play in such a casino, when he can only lose and nothing win?

 

[Rusty]

Not really, because if i had so much money before, i had surely never played with them *lol*

I've never heard from this rule, that you can't cashout more, than you've deposited in your lifetime and btw. this is the sickest rule, i've ever heard now!

Why should anyone play in any casino, when he can't cashout more, than he have deposited?
That would mean, if you started with your first deposit and it's not higher then $ 20 and you win a jackpot, you can only cashout $ 20 ?

That were not really sinful, because why should really anyone play in such a casino, when he can only lose and nothing win?

I agree this is a sick joke "risk your money with us and if you are very lucky we will pay you back a max of what you have lost"
F*** you too!

What casinos employ this rule?
I was going to try Geisha lounge but now I am worried.

EDIT:
Just found this buried in Geisha lounge T&C's

The maximum cashin from the MISSU Bonuses is 10x your purchase amount ie. If you purchase $50 and received a $75 MISSU bonus, the maximum cashin is $500 ($50 x 10)

What is a MISSU bonus? I could not find it anywhere

 

[Mike031]

What is a MISSU bonus? I could not find it anywhere

I've also never heard from them, but Geisha = Wager Junction, so there are for me no more words necessary

 

[Pinababy69]

Seriously Rusty, I wouldn't play at any RTG but Inetbet. I know it's tempting if you're looking for a bonus to stretch the gambling bucks, but is it really worth taking a chance? I'd rather play somewhere that I KNOW I will get paid the full amount I won, and always in less than 24 hrs.

 

[Rusty]

Seriously Rusty, I wouldn't play at any RTG but Inetbet. I know it's tempting if you're looking for a bonus to stretch the gambling bucks, but is it really worth taking a chance? I'd rather play somewhere that I KNOW I will get paid the full amount I won, and always in less than 24 hrs.

I know I know but Geisha lounge are accredited and I wanted a bonus but I am giving up on clubworld and I never have any luck at inetbet but I guess you are right I need a RTG home

 

[Mike031]

I know I know but Geisha lounge are accredited and I wanted a bonus

I believe you, but this Wager Junction rules sucks:

"In order to cash in the bonus, you need to cash in a total amount greater than the sum of the purchase and the bonus. This means that you will only be able to cash in the bonus (or part thereof) if you make a profit on the bonus. If your profit is less than the amount of the bonus, this amount will be credited back to your casino account for you to play with. If you lose more than the amount of the bonus no restrictions will be imposed on your cash-in, other than the wager requirements noted above. For example, if you purchase US$100 and receive a bonus of US$100, then a cash-in of US$190 will result in US$90 being returned to your casino account, and you will only be able to cash-in again once your balance exceeds US$100 (being the amount of the bonus received)."

 

[Pinababy69]

It's too bad that 49'er Casino closed down. I never heard anything but good about them. I don't know what their max cashout rules were, but it would have been another option to check out anyway.

As far as ClubWorld, if you play without a bonus, you know you'll get paid and fairly quickly. But double edged sword....if you play without ANY bonuses there, your comp pts are earned strictly from deposits, but are basicaly worthless re: the 10X max cashout. If you do use a bonus/bonuses, then you're tied in to the 10X max cashout rule anyway. You can't win....even if you win.

 

[Mike031]

It's too bad that 49'er Casino closed down. I never heard anything but good about them. I don't know what their max cashout rules were, but it would have been another option to check out anyway.

I totally agree with you, because i always take their monthly 100% $ 200 Bonus with WR only 15x (Bonus & Deposit) so that was really fair and there was NO max cashout and your Comp Points was really REAL Money!
This was my first RTG Casino and this was, because i'll play now at the most time only on RTGs, because of my very good experience, like very fast payment (my first cashout only takes 1 hour and the fastest one only 2 minutes, but without asking about flushing it in the live chat or anything else!)

 

[Rusty]

Ok thanks you have convinced me.
I will stay away from Clubworld until they realise this BS idea of max cashout will do them more harm than good.
Inetbet here I come with my $10......ready?

 

[Mike031]

Inetbet here I come with my $10......ready?

*lol*
i think they will be gone in ca. 10-15 minutes

 

[Pinababy69]

Rusty, before you play, check your PM's.

 

[Mike031]

PM's.

PMs, because this is "plural"

Sorry, but it's now 2 o clock 22 in the morning and i can't sleep

 

[kakata]

well......some of you guys know that Ive won $6000 last month on INETBET.
never won before and Ive played for months............
Well that was it , untill few days ago when I commited the sin of withdrawing $500 after 120 deposit and a full month withouth A WIN..................(.I play dayly at least 8 hrs average.)
Alan answer was: I shouldnt be complaining about my losses cause I was ahead some few hundred bux ?????????????????
Alan when I gamble I always want to win same as you guys want to........ and YOU do win.
You guys(INETBET) are a little to touchy when someone has something to say.
Honest players, like me, do have complains.
A win doesnt mean that Im not allowed to complain and just because you guys are one of 'the best online casino' I should accept what you say for granted and I just should shut the F***k up.No my dear.
My question was: Last time I won was a sunday............money was in my account next morning.
I publicly stated you belonged to a guinness book.
This time I just asked : how come? same account.........same name......same day........same bank.............same everything and money is not there 4 days later?????Answer was: (more or less)we send it now its your bank problem???????? My Bank is the same one I had last time.
Just a note.............ever since my win Ive had 334 spins between feature.(average)............which use to be 149..(average)...........calculated on almost 35.000 spins.

 

[heatherad]

I just read through Inetbets Rules and Regulations and unless they changed their rules it does state that comp points have a 10x max cashout and a playthrough of 15x.
So unless the rules have changed and the page not updated it looks like there are restrictions on their comp points too

 

[Pinababy69]

Hi Guys,
Just to clear up any confusion here, we do not have a max cashout when a player redeems comp points. The "comps" in our promotional terms and is not referring to comp points but a comp credit that may be given out, i.e. to say sorry for an error etc
Hope that clarifies things for you.
Best Regards
iNetBet Promos

Hey Heather, this is what the Inet rep posted. Comps as referred to on their promo T&C's means a comp credit, not comp points. Trust me, there is no max cashout on comp points.

Kakata, I hope there's no problem with your bank. I seem to remember that you mentioned the bank acct was in your wife's name? Could there be a holdup because of that? Maybe Inet sent the wire through using your name instead of your wife's? I don't know, just a thought. If it's not there tomorrow, I'd check with your bank. I wouldn't tell them it's from gambling, just say it's payment for work done from an internet company.

 

[heatherad]

Hey Heather, this is what the Inet rep posted. Comps as referred to on their promo T&C's means a comp credit, not comp points. Trust me, there is no max cashout on comp points.

Kakata, I hope there's no problem with your bank. I seem to remember that you mentioned the bank acct was in your wife's name? Could there be a holdup because of that? Maybe Inet sent the wire through using your name instead of your wife's? I don't know, just a thought. If it's not there tomorrow, I'd check with your bank. I wouldn't tell them it's from gambling, just say it's payment for work done from an internet company.

Thank you Pinababy69 for clarifying that for me I read the post from Inetbet and didn't fully understand. Wasn't sure what the difference was between a comp credit and a comp point

 

[Rusty]

Haha if its random why do I always get exactly the same pattern?
I can predict it and inet you really should check it out.
My balance goes down first quite quick(never win) then I win a little and get back to my starting balance almost to the cent then I get about 30% payout until I have only a few bets left then I get a lot of little wins to keep me there for while then I zero out.
Same pattern every time?
I reckon my payout % is around 60 every time and I never once got halfway through my WR.
Not much point on being able to rely on them paying if you have no chance of winning, whats new?

 

[silkprint]

Did anyone notice there have been 422 views of this thread ?
Everyone wants to see someone getting kicked in the nads .

 

[winbig]

Did anyone notice there have been 422 views of this thread ?
Everyone wants to see someone getting kicked in the nads .

Done.

 

[heatherad]

LOL winbig....CUTE!

 

[EasyRhino]

I thought this thread would be about a new promotion of some sort.

 

[Mike031]

I just read through Inetbets Rules and Regulations and unless they changed their rules it does state that comp points have a 10x max cashout and a playthrough of 15x.

Playthrough is now only 10x

I wouldn't tell them it's from gambling, just say it's payment for work done from an internet company.

I think that's not really sinful, because your Wire Transfer payment is named as:

"INTERNET GAMING SER PROVISION"

So it's exactly readable

 

[clubworld]

Comps etc

Hi

I can see that this is a real bone of contention and to be honest with you I agree that comps are earned legitimately as you play and deserve to be treated as real cash.

I spoke to the management about this and from now on there are NO cashout limits on comps. Pina, I am sorry that this is not retroactive but I have popped something in your account as a goodwill gesture.

As for the bonus wagering, I have discussed this with the promotions dept and they are reviewing all the terms so that there will no longer be any 10x bonus and deposit rule on any of the promos.
I also asked the promo dept about the wagering and they told me that only ones of 75% or more have a wagering of more than 15x the deposit and bonus.

We are in between a rock and a hard place as far as bonuses go since we give them out on a frequent basis. We want players to have more to play with so they enjoy playing for longer but we want to avoid the other issues that come with giving out lots of bonuses.
We arent a casino that offers massive % bonuses and when you try and withdraw you never get the money, we try and operate the bonuses in the fairest way we know how and players know they will be paid.

I hope I have dealt with this to everyone's satisfaction as we aren't some dodgy, cheapskate casino that doesnt appreciate its players. We do listen and take action as best as we can.

Thanks and if you have any questions or comments please PM me, I do reply.

Jason

 

[Mike031]

I spoke to the management about this and from now on there are NO cashout limits on comps. Pina, I am sorry that this is not retroactive but I have popped something in your account as a goodwill gesture.

As for the bonus wagering, I have discussed this with the promotions dept and they are reviewing all the terms so that there will no longer be any 10x bonus and deposit rule on any of the promos.
I asked the promo dept about the wagering and they told me that only ones of 75% or more have a wagering of more than 15x the deposit and bonus.

That's really very fair, but the Bonuses stay sticky, or are they also withdrawable after fullfilling the WR?

Edit: In your homepage are only the old terms written "When it reaches zero you have fulfilled the wagering requirements and are free to cash out a maximum of $2000 (minus the bonus amount)"
To be fair, there was also this term, which was also okay "If a progressive jackpot is won then the max $2000 does not apply and the winnings minus the bonus will be paid in full."

Btw. from which day are the new terms valid?

 

[kakata]

Hey Heather, this is what the Inet rep posted. Comps as referred to on their promo T&C's means a comp credit, not comp points. Trust me, there is no max cashout on comp points.

Kakata, I hope there's no problem with your bank. I seem to remember that you mentioned the bank acct was in your wife's name? Could there be a holdup because of that? Maybe Inet sent the wire through using your name instead of your wife's? I don't know, just a thought. If it's not there tomorrow, I'd check with your bank. I wouldn't tell them it's from gambling, just say it's payment for work done from an internet company.

I just received a mail from INETBET saying that the wire was returned by my bank and in addition my bank charged $70 for this "service"
I had my wife call the bank and they say they never received any wire?????????Now we are double checkin with Inet to make sure they used the right name and numbers...lets hope for the better.