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Kick in the b*lls

Discussion in 'Online Casinos' started by Rusty, Jun 28, 2007.

    Jun 28, 2007
  1. Rusty

    Rusty Banned User - repetitive flaming

    Occupation:
    IT
    Location:
    Manchester UK
    I have enjoyed my time at clubworld and their customer service has been excellent, they even gave me a small loyalty bonus that they said I was not really entitled to.
    One of the better Casinos out there and I personally prefer them to inetbet but bonuses need to be scrapped or improved.
    Left as they are they are at best an insult and at worse a tax your gaming pleasure.

    So why are clubworld and inetbets bonus promotions to existing customers so very bad?
    Today at clubworld I could get a pathetic 35% bonus and with ludicrous terms attached.
    As far as I can see you can not find out your WR before claiming one:eek: but in my experience it will be
    deposit 100 get 35 bonus WR 20*deposit+bonus
    so for a 35 bonus you have a WR of 2700 :eek:
    but wait there's more
    you can cashout a maximum of 10* your deposit+bonus amount :eek:
    That is a max cashout of 1350 on your 100 deposit with a crazy WR and all for a pathetic 35 bonus!
    Ah but wait do not forget this is a sticky SHITTY bonus so the bonus money will be deducted from any cashout so make that 1315 max

    Of course this for people who have made a minimum of 4 deposits so it is a sort of loyalty bonus LMFAO

    Sure you do not have to take the bonus but if I offer to kick you in the balls for free will you politely decline but thank me for the offer?

    Maybe if it was 500% the terms would make a little sense but 35% ?
    Come on Clubworld you can do better.
     
    Last edited by a moderator: Jun 29, 2007
    6 people like this.
  2. Jun 28, 2007
  3. Pinababy69

    Pinababy69 RIP Lisa

    Occupation:
    Crusader
    Location:
    Toronto, Ontario - Canada
    Be careful Rusty if you ever cash in your loyalty/comp points as there's a 10X max cashout on those as well. If you cashin $10 worth of points, the most you can cashout is $100, etc. I never dreamed they'd do that, until I got burned. So now if I want RTG, I only play at Inetbet. The only thing they limit is n/d bonuses or coupons. No max cashout on deposit bonuses or comp points. I guess that's why they offer less bonuses, which is okay by me.

    I hear ya about the kick in the balls...that's EXACTLY how I felt when I won 1K and could only cashout $100.
     
    2 people like this.
  4. Jun 28, 2007
  5. tencardcharlie

    tencardcharlie Dormant account

    Occupation:
    Bureaucrat
    Location:
    The playboy mansion.
    A max cashout rule on a 35% bonus, yes that is really ridicoulus. And sticky? It's an offer for suckers. Noone that actually read the terms and understood them would take this bonus.

    I wonder what would happen if you have money in the account when you redeem the comps. :confused:
     
    2 people like this.
  6. Jun 28, 2007
  7. Rusty

    Rusty Banned User - repetitive flaming

    Occupation:
    IT
    Location:
    Manchester UK

    That sucks Pinababy and typical you should get lucky at the least opportune time :oops:
    At least with comp points though I feel like I am being rewarded for my loyalty and getting something for nothing whereas this bonus is weighted very much in the Casinos favour.
    If I was you I doubt I would see it in that light though and I feel for you.
     
  8. Jun 28, 2007
  9. Pinababy69

    Pinababy69 RIP Lisa

    Occupation:
    Crusader
    Location:
    Toronto, Ontario - Canada
    Well, ClubWorld lost a customer here, and Inetbet gained one. I've always found that's the best way to voice your displeasure at something...take your business to a place that appreciates it.
     
    1 person likes this.
  10. Jun 28, 2007
  11. Rusty

    Rusty Banned User - repetitive flaming

    Occupation:
    IT
    Location:
    Manchester UK
    I could not agree with you more but did you voice your displeasure to them first and get ignored?
    My last couple of deposits have been at inet rather than club' because there was no max cashout and the bonus was 75% the reason I prefered Club' was I always seem to do better there(higher payout %?) though having said that I have never managed a cashout of course :)
    I guess being on the accredited list here can get you more customers but you can be sure you will be open to much more scrutiny and critisism.
    A system that works :thumbsup:
     
  12. Jun 28, 2007
  13. Pinababy69

    Pinababy69 RIP Lisa

    Occupation:
    Crusader
    Location:
    Toronto, Ontario - Canada
    I sure did Rusty. And I didn't get ignored, my emails got answered, but they wouldn't budge. So I did start a thread here, but never said which casino it was. Like you, I was really happy with them in every other way...AND, it was in their T&C's. So I couldn't really blame anyone but myself. I just never dreamed that an accredited casino would have such a STUPID rule. I guess I just assumed they would be as fair as Inetbet.

    I had hoped that maybe they would reconsider their policy on comp pts., not for myself but for future players. But I got no response on that one, I don't think. I had asked the rep (from here) to come and read the thread, to get people's feedback, but I don't think he ever did. So, I moved on. And I am happy with Inetbet. They don't have the daily offers that ClubWorld offers, but at least with them you know you'll get paid the FULL amount, whether it be comp pts or a deposit coupon. They don't really offer many n/d bonuses, except their once monthly manager bonus, so max cashout doesn't come in to play too often.

    Edited to add link: Hey Rusty, here's a link to the original thread I had started. Like I said, water under the bridge now, but it's worth a read to see that the general consensus is that some of these max cashout rules are bullshit. And I've always found that the really good casinos will listen to their customers, and at least consider their opinions.

    http://www.casinomeister.com/forums/online-casinos/17346-opinions-max-cashouts.html
     
    1 person likes this.
  14. Jun 28, 2007
  15. Slotster!

    Slotster! I predict a riot. CAG

    Occupation:
    al Hazard
    Location:
    Location, Location!
    Where's my free kick in the balls?









    *waits*
     
  16. Jun 28, 2007
  17. Rusty

    Rusty Banned User - repetitive flaming

    Occupation:
    IT
    Location:
    Manchester UK
    Thanks Pinabay not sure how I missed that thread but it is obvious from reading it that if there is one thing players hate it is a max cashout rule.
    I think it is acceptable on free money but that is all.
    I guess it says a lot that inetbet responded and Clubworld did not even though you PM'd the rep at Clubworld.
    It makes no sense because they are losing customers who in every other way highly rate their Casino.
    Their choice.

    Slotster:
    Where's my free kick in the balls?

    You wouldn't enjoy it as much if you knew when it was coming :p
     
  18. Jun 28, 2007
  19. Mike031

    Mike031 Banned User - violation of <a href="http://www.cas

    Occupation:
    not a loser :o)
    Location:
    not loserland *lol*
    Sorry, but that's not exactly true, because if you use comp points, you can cash out also only a max of 10x ;)

    But it's written in their term:

    Any free money given, that does not require a deposit, e.g. a Non-Deposit Coupon, loyalty bonus, comps, VIP bonus, vanity card, manager deposit, competition/tournament prizes, compensation bonus, inconvenience bonus, birthday bonus etc. (unless otherwise stated) will have a maximum cash out of 10x the bonus given e.g. $50 given max cash out = $500.
     
    1 person likes this.
  20. Jun 28, 2007
  21. Swede

    Swede Hell is only a word PABnonaccred PABaccred

    Occupation:
    Auctioneer
    Location:
    Anaon
    Here ya go Slotman! :eek2:

    You must register/login in order to see the link.

    Besides that, someone said this before but it bears repeating:

    The life span of a "real" casino if there was a max cashout would be something similar to a mayfly
     
    2 people like this.
  22. Jun 28, 2007
  23. Let_It_Ride

    Let_It_Ride Quit Gambling

    Occupation:
    none
    Location:
    europe
    next you'll be asking for someone to kiss it better for ya, pina you still around :eek:
     
  24. Jun 28, 2007
  25. Mike031

    Mike031 Banned User - violation of <a href="http://www.cas

    Occupation:
    not a loser :o)
    Location:
    not loserland *lol*
    Again sorry, but i forgot, that Pinababy have made probably some mistake, because InetBet have a 10x max cashout on comp points, but on Clubworldcasino you have not any max cashout on your comp points and this is also written in their terms ;)

    "Your Comp Points can be converted to REAL money and be added to your play balance at any time."
     
  26. Jun 28, 2007
  27. Slotster!

    Slotster! I predict a riot. CAG

    Occupation:
    al Hazard
    Location:
    Location, Location!
    Damn... Busted :D
     
  28. Jun 28, 2007
  29. Slotster!

    Slotster! I predict a riot. CAG

    Occupation:
    al Hazard
    Location:
    Location, Location!
    You must register/login in order to see the link.
     
  30. Jun 28, 2007
  31. Pinababy69

    Pinababy69 RIP Lisa

    Occupation:
    Crusader
    Location:
    Toronto, Ontario - Canada
    Sorry Mike, but I didn't make a mistake. I cashed in $10.80 worth of comp points at ClubWorld, won $1,000 and could only cashout for $108. And Inetbet does NOT limit the cashout on comp points. If you read the original thread that I posted the link to, you'll see that the Inetbet rep responded and said that Inet does not limit the cashout on comp points.

    That was one of my biggest beefs is that it says your comp points at ClubWorld are converted to REAL cash, which they did. They did not convert to bonus money in the cashier, but withdrawable cash. That is why I never dreamed that there was a max cashout on them, but there is. If you have any doubts, write to them, you'll see.
     
    1 person likes this.
  32. Jun 28, 2007
  33. iNetBet Promos

    iNetBet Promos Accredited Casino Representative

    Occupation:
    Manager
    Location:
    United Kingdom
    Hi Guys,
    Just to clear up any confusion here, we do not have a max cashout when a player redeems comp points. The "comps" in our promotional terms and is not referring to comp points but a comp credit that may be given out, i.e. to say sorry for an error etc
    Hope that clarifies things for you.
    Best Regards
    iNetBet Promos
     
    7 people like this.
  34. Jun 28, 2007
  35. Pinababy69

    Pinababy69 RIP Lisa

    Occupation:
    Crusader
    Location:
    Toronto, Ontario - Canada
    Mike031 - Inetbet

    Here ya go Mike, easier for me to post the quote rather than making you search the whole thread.

    And in case you think I'm mistaken regarding ClubWorld, here's an excerpt from the reply re: comp pts.

    ----- Original Message -----
    From: CWC Account Manager
    To: Lisa xxxxx
    Sent: Saturday, April 07, 2007 6:40 PM
    Subject: Re: Should I Worry?


    Hi Lisa,

    I had to ask the auditing dept about this because I wasn't 100% sure and they did say that comps, as you read in the terms, have a 10x cashout as they are counted as a "bonus", pretty much like a cashback bonus of sorts, except they are connected to wagering.


    So Mike, I would keep that in mind next time you cashin your comps. Don't go playing for the big score, cause you'll only be disappointed.
     
    1 person likes this.
  36. Jun 28, 2007
  37. Mike031

    Mike031 Banned User - violation of <a href="http://www.cas

    Occupation:
    not a loser :o)
    Location:
    not loserland *lol*
    Thank you very much Pinababy for this very interesting info, because i was always so stupid and transfered the comp points to my balance, although i had deposited $ 1,000, so now i can only say, that i have luck, that i haven't won anything, because this was nowhere written.

    For me "Real Cash" means "REAL" Cash and not another thing and otherwise they should write this in their terms, because i can#t find it anywhere, but i read always all terms & conditions, before i play in any casino and that's why i never take any bonus in Clubworldcasino!

    For InetBet it would be better to write this exactlier to not confuse some users, because i always thought, that i canonly cashout 10x, so i always withdraw directly my money after fullfilling the 10x WR, because if i got a big win or eve a jackpot, then i have a pain, but now i know, that this is nonsense ;)
    Or maybe my english is only too bad to understand this?

    Ok, but now it's clear for me and i understand it all, which means, if you want to play with any bonus or Comp Points in any RTG, do this only in InetBet, because they have the best and fairest conditions :)
     
    1 person likes this.
  38. Jun 28, 2007
  39. me_and_ed

    me_and_ed Ueber Meister CAG MM

    Occupation:
    Selling out
    Location:
    Vancouver
    I dropped CWC as well for the same reasons, 25% bonuses with a 20x rollover is a joke, not to mention if I was ever to win a random how choked I would be.
     
    1 person likes this.

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