Kick in the b*lls

Rusty

Banned User - repetitive flaming
Joined
Jul 23, 2006
Location
Manchester UK
I have enjoyed my time at clubworld and their customer service has been excellent, they even gave me a small loyalty bonus that they said I was not really entitled to.
One of the better Casinos out there and I personally prefer them to inetbet but bonuses need to be scrapped or improved.
Left as they are they are at best an insult and at worse a tax your gaming pleasure.

So why are clubworld and inetbets bonus promotions to existing customers so very bad?
Today at clubworld I could get a pathetic 35% bonus and with ludicrous terms attached.
As far as I can see you can not find out your WR before claiming one:eek: but in my experience it will be
deposit 100 get 35 bonus WR 20*deposit+bonus
so for a 35 bonus you have a WR of 2700 :eek:
but wait there's more
you can cashout a maximum of 10* your deposit+bonus amount :eek:
That is a max cashout of 1350 on your 100 deposit with a crazy WR and all for a pathetic 35 bonus!
Ah but wait do not forget this is a sticky SHITTY bonus so the bonus money will be deducted from any cashout so make that 1315 max

Of course this for people who have made a minimum of 4 deposits so it is a sort of loyalty bonus LMFAO

Sure you do not have to take the bonus but if I offer to kick you in the balls for free will you politely decline but thank me for the offer?

Maybe if it was 500% the terms would make a little sense but 35% ?
Come on Clubworld you can do better.
 
Last edited by a moderator:

Pinababy69

RIP Lisa
Joined
Oct 15, 2004
Location
Toronto, Ontario - Canada
Be careful Rusty if you ever cash in your loyalty/comp points as there's a 10X max cashout on those as well. If you cashin $10 worth of points, the most you can cashout is $100, etc. I never dreamed they'd do that, until I got burned. So now if I want RTG, I only play at Inetbet. The only thing they limit is n/d bonuses or coupons. No max cashout on deposit bonuses or comp points. I guess that's why they offer less bonuses, which is okay by me.

I hear ya about the kick in the balls...that's EXACTLY how I felt when I won 1K and could only cashout $100.
 

tencardcharlie

Dormant account
Joined
Jul 18, 2005
Location
The playboy mansion.
A max cashout rule on a 35% bonus, yes that is really ridicoulus. And sticky? It's an offer for suckers. Noone that actually read the terms and understood them would take this bonus.

Be careful Rusty if you ever cash in your loyalty/comp points as there's a 10X max cashout on those as well. If you cashin $10 worth of points, the most you can cashout is $100, etc.

I wonder what would happen if you have money in the account when you redeem the comps. :confused:
 

Rusty

Banned User - repetitive flaming
Joined
Jul 23, 2006
Location
Manchester UK
Be careful Rusty if you ever cash in your loyalty/comp points as there's a 10X max cashout on those as well. If you cashin $10 worth of points, the most you can cashout is $100, etc. I never dreamed they'd do that, until I got burned. So now if I want RTG, I only play at Inetbet. The only thing they limit is n/d bonuses or coupons. No max cashout on deposit bonuses or comp points. I guess that's why they offer less bonuses, which is okay by me.

I hear ya about the kick in the balls...that's EXACTLY how I felt when I won 1K and could only cashout $100.


That sucks Pinababy and typical you should get lucky at the least opportune time :oops:
At least with comp points though I feel like I am being rewarded for my loyalty and getting something for nothing whereas this bonus is weighted very much in the Casinos favour.
If I was you I doubt I would see it in that light though and I feel for you.
 

Pinababy69

RIP Lisa
Joined
Oct 15, 2004
Location
Toronto, Ontario - Canada
Well, ClubWorld lost a customer here, and Inetbet gained one. I've always found that's the best way to voice your displeasure at something...take your business to a place that appreciates it.
 

Rusty

Banned User - repetitive flaming
Joined
Jul 23, 2006
Location
Manchester UK
Well, ClubWorld lost a customer here, and Inetbet gained one. I've always found that's the best way to voice your displeasure at something...take your business to a place that appreciates it.

I could not agree with you more but did you voice your displeasure to them first and get ignored?
My last couple of deposits have been at inet rather than club' because there was no max cashout and the bonus was 75% the reason I prefered Club' was I always seem to do better there(higher payout %?) though having said that I have never managed a cashout of course :)
I guess being on the accredited list here can get you more customers but you can be sure you will be open to much more scrutiny and critisism.
A system that works :thumbsup:
 

Pinababy69

RIP Lisa
Joined
Oct 15, 2004
Location
Toronto, Ontario - Canada
I could not agree with you more but did you voice your displeasure to them first and get ignored?

I sure did Rusty. And I didn't get ignored, my emails got answered, but they wouldn't budge. So I did start a thread here, but never said which casino it was. Like you, I was really happy with them in every other way...AND, it was in their T&C's. So I couldn't really blame anyone but myself. I just never dreamed that an accredited casino would have such a STUPID rule. I guess I just assumed they would be as fair as Inetbet.

I had hoped that maybe they would reconsider their policy on comp pts., not for myself but for future players. But I got no response on that one, I don't think. I had asked the rep (from here) to come and read the thread, to get people's feedback, but I don't think he ever did. So, I moved on. And I am happy with Inetbet. They don't have the daily offers that ClubWorld offers, but at least with them you know you'll get paid the FULL amount, whether it be comp pts or a deposit coupon. They don't really offer many n/d bonuses, except their once monthly manager bonus, so max cashout doesn't come in to play too often.

Edited to add link: Hey Rusty, here's a link to the original thread I had started. Like I said, water under the bridge now, but it's worth a read to see that the general consensus is that some of these max cashout rules are bullshit. And I've always found that the really good casinos will listen to their customers, and at least consider their opinions.

https://www.casinomeister.com/forums/threads/opinions-on-max-cashouts.17346/
 

Rusty

Banned User - repetitive flaming
Joined
Jul 23, 2006
Location
Manchester UK
Thanks Pinabay not sure how I missed that thread but it is obvious from reading it that if there is one thing players hate it is a max cashout rule.
I think it is acceptable on free money but that is all.
I guess it says a lot that inetbet responded and Clubworld did not even though you PM'd the rep at Clubworld.
It makes no sense because they are losing customers who in every other way highly rate their Casino.
Their choice.

Slotster:
Where's my free kick in the balls?

You wouldn't enjoy it as much if you knew when it was coming :p
 

Mike031

Banned User - violation of <a href="http://www.cas
Joined
Feb 13, 2007
Location
not loserland *lol*
I only play at Inetbet. No max cashout on deposit bonuses or comp points.

Sorry, but that's not exactly true, because if you use comp points, you can cash out also only a max of 10x ;)

But it's written in their term:

Any free money given, that does not require a deposit, e.g. a Non-Deposit Coupon, loyalty bonus, comps, VIP bonus, vanity card, manager deposit, competition/tournament prizes, compensation bonus, inconvenience bonus, birthday bonus etc. (unless otherwise stated) will have a maximum cash out of 10x the bonus given e.g. $50 given max cash out = $500.
 

Swede

Hell is only a word
PABaccred
PABnonaccred
Joined
May 1, 2006
Location
Anaon
Here ya go Slotman! :eek2:

You do not have permission to view link Log in or register now.


Besides that, someone said this before but it bears repeating:

The life span of a "real" casino if there was a max cashout would be something similar to a mayfly
 

Mike031

Banned User - violation of <a href="http://www.cas
Joined
Feb 13, 2007
Location
not loserland *lol*
Again sorry, but i forgot, that Pinababy have made probably some mistake, because InetBet have a 10x max cashout on comp points, but on Clubworldcasino you have not any max cashout on your comp points and this is also written in their terms ;)

"Your Comp Points can be converted to REAL money and be added to your play balance at any time."
 

Pinababy69

RIP Lisa
Joined
Oct 15, 2004
Location
Toronto, Ontario - Canada
Again sorry, but i forgot, that Pinababy have made probably some mistake, because InetBet have a 10x max cashout on comp points, but on Clubworldcasino you have not any max cashout on your comp points and this is also written in their terms ;)

"Your Comp Points can be converted to REAL money and be added to your play balance at any time."

Sorry Mike, but I didn't make a mistake. I cashed in $10.80 worth of comp points at ClubWorld, won $1,000 and could only cashout for $108. And Inetbet does NOT limit the cashout on comp points. If you read the original thread that I posted the link to, you'll see that the Inetbet rep responded and said that Inet does not limit the cashout on comp points.

That was one of my biggest beefs is that it says your comp points at ClubWorld are converted to REAL cash, which they did. They did not convert to bonus money in the cashier, but withdrawable cash. That is why I never dreamed that there was a max cashout on them, but there is. If you have any doubts, write to them, you'll see.
 

iNetBet Promos

Accredited Casino Representative
Joined
Nov 25, 2004
Location
United Kingdom
Hi Guys,
Just to clear up any confusion here, we do not have a max cashout when a player redeems comp points. The "comps" in our promotional terms and is not referring to comp points but a comp credit that may be given out, i.e. to say sorry for an error etc
Hope that clarifies things for you.
Best Regards
iNetBet Promos
 

Pinababy69

RIP Lisa
Joined
Oct 15, 2004
Location
Toronto, Ontario - Canada
Mike031 - Inetbet

Here ya go Mike, easier for me to post the quote rather than making you search the whole thread.

Winbig: I can only repeat what others have posted here. We do not have max cash outs on comps or deposit bonuses. The only time a max cash out may be in place is on a free money chip. I hope that this fully clarifies things for you.

Enjoy the last day of the Easter break everyone.

Best Regards
iNetBet Promos

And in case you think I'm mistaken regarding ClubWorld, here's an excerpt from the reply re: comp pts.

----- Original Message -----
From: CWC Account Manager
To: Lisa xxxxx
Sent: Saturday, April 07, 2007 6:40 PM
Subject: Re: Should I Worry?


Hi Lisa,

I had to ask the auditing dept about this because I wasn't 100% sure and they did say that comps, as you read in the terms, have a 10x cashout as they are counted as a "bonus", pretty much like a cashback bonus of sorts, except they are connected to wagering.


So Mike, I would keep that in mind next time you cashin your comps. Don't go playing for the big score, cause you'll only be disappointed.
 

Mike031

Banned User - violation of <a href="http://www.cas
Joined
Feb 13, 2007
Location
not loserland *lol*
Thank you very much Pinababy for this very interesting info, because i was always so stupid and transfered the comp points to my balance, although i had deposited $ 1,000, so now i can only say, that i have luck, that i haven't won anything, because this was nowhere written.

For me "Real Cash" means "REAL" Cash and not another thing and otherwise they should write this in their terms, because i can#t find it anywhere, but i read always all terms & conditions, before i play in any casino and that's why i never take any bonus in Clubworldcasino!

For InetBet it would be better to write this exactlier to not confuse some users, because i always thought, that i canonly cashout 10x, so i always withdraw directly my money after fullfilling the 10x WR, because if i got a big win or eve a jackpot, then i have a pain, but now i know, that this is nonsense ;)
Or maybe my english is only too bad to understand this?

Ok, but now it's clear for me and i understand it all, which means, if you want to play with any bonus or Comp Points in any RTG, do this only in InetBet, because they have the best and fairest conditions :)
 

me_and_ed

Paleo Meister (means really, really old)
CAG
MM
Joined
Jun 2, 2006
Location
Vancouver
I dropped CWC as well for the same reasons, 25% bonuses with a 20x rollover is a joke, not to mention if I was ever to win a random how choked I would be.
 

Pinababy69

RIP Lisa
Joined
Oct 15, 2004
Location
Toronto, Ontario - Canada
Ok, but now it's clear for me and i understand it all, which means, if you want to play with any bonus or Comp Points in any RTG, do this only in InetBet, because they have the best amd fairest conditions :)

Exactly Mike!! And if ClubWorld really wanted to compete with Inetbet, they'd change those bullshit rules for comp points, and for deposit bonuses. JMO. I'm sure I'm not the only customer they've lost over this.
 

me_and_ed

Paleo Meister (means really, really old)
CAG
MM
Joined
Jun 2, 2006
Location
Vancouver
I dropped CWC as well for the same reasons, 25% bonuses with a 20x rollover is a joke, not to mention if I was ever to win a random how choked I would be.


There is one more thing I wanted to add, I could be off base here but it is my understanding that if a $5000 random is won and the max payout for example is only $1000.00 it is up to the casino to do what they want with the balance, I know some have said they put it back in the pot but who is to say this really happens, if I am correct on this I believe that is why some casino's have this policy, if I am wrong....well it wouldnt be the first time.;)
 

heatherad

Dormant account
Joined
May 12, 2007
Location
Canada
Exactly Mike!! And if ClubWorld really wanted to compete with Inetbet, they'd change those bullshit rules for comp points, and for deposit bonuses. JMO. I'm sure I'm not the only customer they've lost over this.

Doesn't Inetbet have a rule that you can't cash out more than you've deposited in a *lifetime*. Hence if you hit a random jackpot and you didn't deposit a couple of grand you're still SOL?
I just started playing at ClubWorld and to be honest, Im thinking of switching because of the comp point system as well.
 

Pinababy69

RIP Lisa
Joined
Oct 15, 2004
Location
Toronto, Ontario - Canada
Doesn't Inetbet have a rule that you can't cash out more than you've deposited in a *lifetime*. Hence if you hit a random jackpot and you didn't deposit a couple of grand you're still SOL?
I just started playing at ClubWorld and to be honest, Im thinking of switching because of the comp point system as well.

Some of the shadier RTG's have a lifetime bonus/deposit rule. If you've claimed more bonuses than you've deposited, then your max cashout is always 10X, even on a straight bonus-free deposit.

But as to Inetbet, no I don't believe they have any such rule. Mike031 won two randoms in the course of a week or so, for over 20K total. And he was paid in under a day in both cases. And he'd have to clarify, but I don't think he's deposited 20K there.

As to ClubWorld, they are a decent casino in every other aspect, but I refuse to play somewhere that limits your cashout on comp points. I really hope it never happens to you Heather, that you cashin $5 or $10 worth of points, and then hit big. It's not a good feeling. And I have to wonder how many people aren't even aware of it? Like I said, I never dreamed they had such a rule. I expect it from the shady ones, but not from an accredited casino. And especially the Best New Casino of last year here at CM. They may save a few bucks here and there, but in the long run, it will hurt them.
 

heatherad

Dormant account
Joined
May 12, 2007
Location
Canada
Ah okay Pinababy69. I did make one deposit at Inetbet and was going to stick with it until someone told me they had that rule about not being able to cash out more than you deposited.
If that is not the case then I'll go back to Inetbet :)
One of my other pet peeves is casinos that have comp points such as:
100 comp points= $1.00
I just don't think its fair, that if you wager $100 its only worth $1.00. I would of at least thought $10 would of been much fairer.
 
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