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Your Input Please Jetbull Hassle.

Discussion in 'Online Casinos' started by dunover, Feb 19, 2015.

    Feb 19, 2015
  1. dunover

    dunover Unofficial T&C's Editor Staff Member CAG PABnononaccred PABnonaccred PABinit mm3 webmeister

    Occupation:
    International Money Launderer
    Location:
    the bus shelter, opposite GCHQ Benhall
    Hi, after not playing for a year, I deposited at Jetbull last night and made a small withdrawal of £95. I received an e-mail today saying the withdrawal has been reversed as I must do it to my depositing method/card (which I did, the same card I just deposited with!). They seem to think I deposited with my old expired card. I didn't but with my current debit card.
    I CANNOT withdraw to the old card on file as it expired over a year back.

    They are quoting the term regarding 'alternative w/d methods cannot be used until withdrawals have covered the amount deposited by the first method' - fine, only their e-mail seems to suggest I just deposited with my old card which expired a year back! I have PM'd their rep on here although they appear to be inactive. How the hell can one withdraw to a defunct method?

    :mad:
     
  2. Feb 19, 2015
  3. dunover

    dunover Unofficial T&C's Editor Staff Member CAG PABnononaccred PABnonaccred PABinit mm3 webmeister

    Occupation:
    International Money Launderer
    Location:
    the bus shelter, opposite GCHQ Benhall
    A guy on live chat sorted it, and he spotted the original deposit method was out of date and allowed me to re-initiate the w/d to the latest method and approved it. Good live chat, but if allowed to remove the old deposit card number registered I doubt this would have happened.

    P.S. the rep IS about, as he PM'd me quite fast to confirm what live chat had sorted out for me, w/d now processed. Good going Jetbull!
     
    Last edited: Feb 19, 2015
    6 people like this.

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