- Joined
- May 22, 2012
Hi, after not playing for a year, I deposited at Jetbull last night and made a small withdrawal of £95. I received an e-mail today saying the withdrawal has been reversed as I must do it to my depositing method/card (which I did, the same card I just deposited with!). They seem to think I deposited with my old expired card. I didn't but with my current debit card.
I CANNOT withdraw to the old card on file as it expired over a year back.
They are quoting the term regarding 'alternative w/d methods cannot be used until withdrawals have covered the amount deposited by the first method' - fine, only their e-mail seems to suggest I just deposited with my old card which expired a year back! I have PM'd their rep on here although they appear to be inactive. How the hell can one withdraw to a defunct method?
I CANNOT withdraw to the old card on file as it expired over a year back.
They are quoting the term regarding 'alternative w/d methods cannot be used until withdrawals have covered the amount deposited by the first method' - fine, only their e-mail seems to suggest I just deposited with my old card which expired a year back! I have PM'd their rep on here although they appear to be inactive. How the hell can one withdraw to a defunct method?