It's that Time of Year Again!! The Meister Awards for 2022 nominees!

[pinnit2014]

Perfect example mate.

Was not a super loyal player but deposited there back in the day 2-3-4 times a month.

Messaged rep (Marius??) on 44th birthday, he gave me £144 NDB with 35x WR

Rhino went mental all night and cleared WR with 4K, paid me the lot. renovated house and did all garden real nice courtesy of this.

Good old days eh

In their day, a class act, no doubt

 

[mina1929]

Any casino which applies a cash out limit needs to look deeper into this ruling IMO.

Eg: If a player is a regular depositor, loyal customer etc and they have a super lucky day from a NDB one day, then their cash out should be paid in full, no questions.

On the other hand, if they're basically a freebie hunter or a once a month depositor for example then, yes feel free to apply that rule.

This scenario should (but won't as its too much work) figure into their ratings here at CM / awards time.

Once I won $500 from a no deposit free spins, wagering of 40% and withdrawal was only limited to 100, that was very annoying

 

[sapit222]

Top 5 casinos:
1. Nordicbet (Instant withdrawals, highest RTP on most games)
2. Svenskaspel (Instant withdrawals, highest RTP on most games)
3. ATG (Instant withdrawals, highest RTP on most games)
4. 3Dice (Unique games, lots of bonuses, good CS)
5. Videoslots (Instant withdrawals, Battle of Slots)


Best casino group:
Betsson Group (Never had any problems with them).

Best casino managers:
Jan and Mark

 

[KasinoKing]

Even though I play nearly daily and am in the industry as an affiliate as well, I don't really feel I can contribute very much to this topic.
But this is what I've got...

For my top 5: At the moment (and for quite a while) I only play regularly at 2 casinos...
1. Videoslots is by far the best casino experience for me as a PLAYER (but close to worst as an affiliate - more on that later)
I have never had any hassles with them, they give generous bonuses, CS are on the ball, they have a HUGE range of games (even though I tend to stick to just 20-ish regulars), payouts are FAST, and above all - I seem to have lots of good luck while playing there!

2. Casino Extreme is an RTG casino which has always been one of the best on this software IMO. Probably the best thing about them, is hassle-free INSTANT withdrawals (via Bitcoin).

From previous experience as a player, and reviews I have seen as part of my job, I think these are also worth a mention...
Vera and John used to be one of my favourites... until they pulled out of the UK I presume they are still going strong in the EU - if so, I would recommend them.
All British. Only played there a little bit, but from my experience and what I've read, they seem to be top-notch.
3Dice. Used to play there a lot back in the day, despite the fact they were very "affiliate unfriendly". For such a tiny casino with a very small range of unique games, they have frankly surpassed my expectations of longevity and amazing CS.

Best CS? I very, very rarely have the need to use CS at any casino - so I can't really say who is best.

Best Group? I would have to say Legend - led by the legend MB Despite the awful Club World fiasco they had to endure, these guys came out the other end still offering the same great level of player and affiliate fairness

Best Manager? The only one I know really is Enzo from 3Dice - so I'll give him my vote!

Best thing to happen to a player = Winning!
Worst thing to happen to a player = Losing

Biggest disappointment? Yeah - still Videoslots Affiliates I'm afraid, for continuing to short-change their "marketing partners".
When they started out in 2013, their reporting system was basic, but fair. Then they removed half the data fields so that affiliates couldn't see what was going on - that was when they snuck in an extra 25% deduction off GGR so their affiliates got a smaller slice of the cake. Finally, they produced a much more detailed reporting system, but it's full of glitches and errors where the figures simply don't add up.
Not only is this frustrating, but it also makes absolutely no sense for themselves as well. If they treated affiliates as fairly and honestly as their players, they would get much better exposure and therefore dramatically increase their player numbers IMHO. Such a shame.

Anything else? Yeah - Merry Christmas and Happy New Year to all Casinomeisters peps and readers!

KK

 

[Mallorca]

Top 5 Casinos :
1- Svenska Spel Casino - Instant withdrawals.
2- Betsson Casino - Instant withdrawals and good customer support.
3- Betsafe - Fast withdrawals and good customer support.
4- Jalla Casino- Instant withdrawals.
5- Videoslots Casino - Instant withdrawals and good customer support.
Best Casino Group.
1- Betsson Group.

 

[degerardo]

Heya guys:
here are mine:

Your top five casinos - and why
- Loki, Nine, Goldencrown, Woo and Neospin - all because of great promos, fantastic VIP's and support. which come to second answer:

Best customer service in your opinion
- Dave from Loki and Neospin, Mike from Nine and Natalia from GoldenCrown. Such an amazing not as support VIP's but as a friends already!

Best casino group that you can think of
- Dama to me.

Best casino manager
- here comes again to Dave, Mike and Natalia

Best thing that ever happened to a player this year
- getting 20k win with special support of withdrawing it all at one go

Worst thing that ever happened to a player
- approx 10.000 spins on NLC game getting around 150 bonuses, all paid under 50x bet fk lol.

Your biggest disappointment as well
- VERY REAL STORY: Two superbonuses literally within 10 spins on bet 5Euros on Gulag - paid I remember 117 Euros and 211 Euros, then not a single bonus within 800 spins :OOO

 

[rena35]

3 Dice casino. Best support is my vote . I don't play anywhere else so all around great casino .

 

[shadow123]

Cant really answer many of the questions, joined 3 casinos this year after dumping Mecca
Mr Q , good selection of games,slow customer service, good rtp, couldnt win a thing there.closed the account
Bet365 good rtp, fast payout, never tried customer service,bit pissed that they wont allow me to increase deposit limit,why encourage
players to set limits and when they do, put restrictions on.
My personal best is the last casino, Lottomart, slick website, very fast payout, no SOW hassle or irritating RG messages.
One minor grumble, could do with a few more game providers, plenty of obscure ones but missing quite a few of the bigger ones eg
Push,Elk,Yggdrasil, Quickspin and Nolimit
If they could just re introduce auto play, fast spin and feature buys,I wouldnt play anywhere else

 

[shadow123]

deleted repeat

 

[Raj3031]

Best casino's:
1. Cryptoleo.com / withdraw between 1 minute and 3 hours
2. Bitstartz Casino
3. SkyBet
4. Bet365
5. Lvbet

Best Casino
Cryptoleo.com / Fast Withdrawals, Rakeback, VIP manager via whatsapp, great customer service

Biggest Disappointment
Mint.io --> they got greedy by changing the minimum 0.10 USD cent bets to 0.10 mBTC bets (so from 0.10 USD cents to $1.68 without providing information)

Best Casino Manager @I have yet to have an experience

Best Provider @NetEnt

 

[dunover]

Best customer service in your opinion:

I have only played at three sites in last year, but would say Bet365 and MrQ deserve plaudits.

Best casino group that you can think of:

Although not there for a few years and based on overall forum feedback, L&L seem the most consistently praised.

Best casino manager:

It seems 3Dice after a period in the doldrums a few years back are as strong as ever, providing their unique range of games, interface/bonuses and superb CS and forum representation, a safe haven for the non-UK sector as always. So kudos to rep here and casino itself.

Best thing that ever happened to a player this year:

Subjective, the beneficiary is best disposed to answer that.

Worst thing that ever happened to a player:

Definitely here at Goldwin, where beating a bonus is well, impossible as when you do you will have perjorative and prejudicial terms applied arbitrarily if making WR. Indefensible terms, definition of Catch-22. Vile shithousery.

Goldwin (west casino) voided 9000 euro on “Bonus seeker” term. - Casinomeister Forum

Your biggest disappointment as well:

Genesis affiliates and casino group - after over 6 years as a partner they run into issues, don't ever once communicate with partners then go into insolvency. Hopefully UK players will be paid, but a dishonourable end to a hitherto decent operation..

Any anything else you'd like us to consider:

Politest poster of the year, if only we could have more foum contibutors like this ex-member:

Stake has destroyed my life, nothing random about Stake software. - Casinomeister Forum

 

[Eagle123]

Your top five casinos - and why
Best customer service, in your opinion
Best casino group that you can think of
Best casino manager
The best thing that ever happened to a player this year
The worst thing that ever happened to a player. Videoslots deposit was automatically deposited into their account but did not show up in my account as a player. Tried videoslots, chat, and e-mails. I showed proof from my bank, and the chat and e-mail support from Videoslots say they cannot locate my deposit. I am out of money.
Your biggest disappointment as well. Viedoslots not being able to find my missing deposits. The support staff continued to give generic answers but could not find my deposits. I am being led to believe that my money vanished into Videoslots account with no trace.

 

[snorky510238]

Top 5 Casinos:

Uhh, well, let’s leave that one there.

Biggest disappointment:

Realising that nobody or no governing body is overseeing FairPlay. If they are, they don’t know what they are doing, that’s for sure. Online gambling is a contradiction of terms. It isn’t gambling, it’s blatant thievery.

Joint biggest disappointment:

BTG, gimping most of, if not all of their games, Really poor way to treat loyal players. Absolute shithousery from them but I suppose we should have expected it once they were bought out by Evolution.

Best experience/outcome of the year:

Best experience: Not a single euphoric moment, despite depositing over 60k. Yeah, you have to laugh really. Not a single moment of real excitement despite depositing that amount. Tells you everything you need to know about what has happened to online gambling.

Best Outcome: After enduring gameplay that was worse than I ever thought possible, the realisation that the inclination I’ve always had, that online gaming is contrived and contaminated is almost certainly correct.

With all that in mind, I have decided to quit online gambling for good and close all my accounts.

Good riddance to it, it absolutely stinks.

 

[pinnit2014]

Snorky:

'I'll give it a hard pass'

 

[Lucky Loser]

Another vote for Bitstarz. They give out the freebies like confetti so I'm ok if they limit withdrawals to $100 on those. The level up bonuses are uncapped.

 

[hogexd]

Your top five casinos - and why
I’ll just list one, since I’ve spent most of my year on @Winz.io casino
Nothing new to add really that they haven’t already been praised for. Have withdrawn everything from €20 to over €10,000 and they’ve all been processed incredibly fast.

Great contests, 24/7 support and everything you really need in a casino. And shoutout to James, #1 vip manager

Best customer service in your opinion
Winz.io

Best casino manager
Not sure if @Winz.io casino Juri applies here, but he’s by far one the nicest and kindest reps.

Best thing that ever happened to a player this year
For me, it was the day of winning +€20,000 total from two huge mental wins in two days back to back

Worst thing that ever happened to a player.
Not entirely sure. Probably the people who lost thousands by breaching casino terms etc.

 

[pinnit2014]

Top 5 Casinos:

Uhh, well, let’s leave that one there.

Biggest disappointment:

Realising that nobody or no governing body is overseeing FairPlay. If they are, they don’t know what they are doing, that’s for sure. Online gambling is a contradiction of terms. It isn’t gambling, it’s blatant thievery.

Joint biggest disappointment:

BTG, gimping most of, if not all of their games, Really poor way to treat loyal players. Absolute shithousery from them but I suppose we should have expected it once they were bought out by Evolution.

Best experience/outcome of the year:

Best experience: Not a single euphoric moment, despite depositing over 60k. Yeah, you have to laugh really. Not a single moment of real excitement despite depositing that amount. Tells you everything you need to know about what has happened to online gambling.

Best Outcome: After enduring gameplay that was worse than I ever thought possible, the realisation that the inclination I’ve always had, that online gaming is contrived and contaminated is almost certainly correct.

With all that in mind, I have decided to quit online gambling for good and close all my accounts.

Good riddance to it, it absolutely stinks.

To be be, whilst i do think there's still the decent provider/casino out there, i've called quits on it myself. Had some decent memories - the 5.5kx Bonanza win, the 10k Ainsworth win and years ago i feel you got more bang for your buck - now, not so much.

Been coming a while but when i put 50 in a few weeks ago, i played the 50, got to 60 and just left - previously unheard of.

With the UK bookies now SOW'ing etc and HV games being ramped up to the point you'd be better buying a lottery ticket, it's a time to hop off the train

 

[Deeplay]

Dont play UK any more and dont play much at all at moment - so my only entries are

Best customer service in your opinion : Anna from 3dice - pretty much always around - always onpoint and never any BS answers such as "clear your cookies" and I suppose all at 3dice for constant high levels of support 24/7

Best casino manager - Dont play at LottoMart but can see Marks continual high level of service he continues to give - so has to go to @Mark_Lottomart

Your biggest disappointment as well : UKGC for destroying the UK gaming industry with I think worse to come in 2023

 

[Christine28]

I am going with Kingbilly above Bitstarz mainly because I get more play time, more winnings often, and lots of Bonuses the gifts just keep coming especially if it is your Birthday. Ollie seems to be a great rep for everyone else at replying but never has replied to me. I am sure he is a great Rep though and he will get my vote on other recommendations.

Bitstarz will come in second for me, only because I am a long time player and still feel a bit loyal to them even though there are a lot less winnings. Level up I can’t get past a certain level no matter how much I deposit and play I am guaranteed I will end up on the same level or similar as of 5 years ago.

Winz.i.o I haven’t played much there but I like their platform, games and fairness.

 

[Christine28]

Kingbilly
King Billy (Best customer service)
Bitstarz
Winz.i.o
Ollie best Rep at Bitstarz
Nick casino manager at Bitstarz

 

[The Dude]

Thanks all for the amazing responses! I am closing this thread tomorrow - so now is your last chance to give input here.

Your top five casinos - and why
Best customer service in your opinion
Best casino group that you can think of
Best casino manager
Best thing that ever happened to a player this year
Worst thing that ever happened to a player.

 

[mellody]

I play even less these days with only a few casino's to chose from. Best and worst Casino has to be Videoslots; Worst for all the ongoing technical and site issues, Best for huge variety of games and battles etc.
Best thing that happened to me this year was winning the Megapays Bonanza JP at Paddy Power, £2,500 thank you very much.
Worst having to close my account at Unibet due to their speak to the hand attitude over an affordability check.
Evil entity of the year award as usual - UKGC for all their mostly pointless interventions.
Reading this thread I get the feeling that I ought to join Bitstarz in the New Year, and also what happened to Trada?
Wishing every one a Happy start to 2023.

 

[Video_Poker_Pro]

Top 5 casinos:
1. Nordicbet (Instant withdrawals, highest RTP.
2. Svenskaspel (Instant withdrawals, highest RTP.
3. ATG
4. 3Dice
5. Leovegas


Best casino group:
Betsson Group

 

[Rs.Kingbilly]

Best customer service in your opinion - King Billy - and I mean it, we have done a lot of improvements in 2022 about that and will go on in 2023
Best casino manager - I should give a vote to Juri from Winz.io
Best thing that ever happened to a player this year - multiple Big Wins - the highest number in terms of value and frequency in 2022 at King Billy for 5 years run ( not the best part for the project so far)
Worst thing that ever happened to a player - SOW procedures on MGA brands

Happy New Year! Let it bring to all - Peace, Love and Happiness!

 

[JGslots]

Top casinos
Lottomart casino is too for me, its game provider selection is decent and increasing. It’s pretty much the only place I play at these days. Other than that it was Videoslots, SkyVegas and Hills before they stopped the promos.


Best customer service in your opinion
Lottomart again. Never had any issues.


Best casino group that you can think of
Lottomart! Cashout times, game selection and they seem to be doing more promotions now too.

Best casino manager
Mark of Lottomart for always listening to the community, taking on board issues and dealing with things head on. Absolute legend on CM.

Best thing that ever happened to a player this year
See that winning jackpot on BTG Megapays.