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Issues with withdrawing from bingo flash.

Discussion in 'Payment Processing Issues' started by MegaBond, Dec 8, 2014.

    Dec 8, 2014
  1. MegaBond

    MegaBond Dormant account

    Occupation:
    Perm disabled
    Location:
    Renton, Washington, United States
    Hello all I am new here and was wondering if someone had any advice for receive ones balance from bingo flash. I know I should have done a bit more research at where I was depositing but in that respect I was a bit un informed. I should have picked a more reputable casino but hindsight is 20/20 right anyway my balance at bingo flash is 30 grand I more than made playthrough as I hit a slot for 45 grand and played 15 grand before asking for the withdrawl of 30 grand which was denied because it was too big well I figured they would send it in installments but i guess they want me to have to make 24 separate withdrawal requests and have to wait 4 to 7 days to get it approved then 10 days to send so there is no way that they will be able to send at the rate the trerms state which is 1250 a week and 5 grand a month if I have to go through all that all I want is for them to send me the 30 grand at the rates the terms state. Do you think that I am asking too much? Oh and to clarify I made 2 deposits for 75 each off my MasterCard before I hit the slot. I did use a deposit bonus but it had no max cash out and as I have said I played 15 grand of my win so I made playthrough. It seems like to me chat is already giving me the run around do you think they I will get payed what I am owed as lately it seems more and more scammers are outweighing the honest. it is just hard for me anyway to think that so many are just out to make a dollar and dont care who they screw. or am I worried for nothing. to me winning 30 grand is life changing but only if i actually recive my winnings. below is a transcript of my last chat with bingo flash

    to me

    General Info

    Chat start time Dec 8, 2014 3:31:29 PM EST
    Chat end time Dec 8, 2014 4:07:05 PM EST
    Duration (actual chatting time) 00:35:35
    Operator Tucker

    Chat Transcript

    info: Please wait for a Bingo Flash agent to respond.
    info: Thank you for using our LiveChat Service. This is 'Tucker'. Please verify your Email and Phone Number so that I can assist you.
    Tucker: Hello
    MegaBond: This email is not visible to you. *snip*
    MegaBond: hello
    Tucker: Thank you for the account information, How may I help you?
    MegaBond: I was wondering when my withdrawal would be approved and also I had sent a e-mail and they said to contact you all about requesting the balance of my account.
    info: Your chat transcript will be sent to This email is not visible to you. at the end of your chat.
    Tucker: When was the withdrawal request made?
    MegaBond: like 3 days ago
    MegaBond: on the 5th
    Tucker: There are no notes on the account yet regarding that withdrawal request
    Tucker: However, looking at the last withdrawal request which was denied due to a lack of documents
    Tucker: it seems that the needed documents have not been submitted yet
    MegaBond: yes and I got a call saying all my docs were approved
    MegaBond: and the last withdrawl befor the one that is currently I canceld it because they told me the most I could request is 1250
    Tucker: The problem is that the requested amount is over the $1250 weekly maximum amount allowed for withdrawal
    MegaBond: that is why I requested the 1250
    Tucker: You will need to resubmit the withdrawal at $1250
    MegaBond: I did on the 5th
    MegaBond: 778720653 2014-12-05 14:22:42 PD 1250.0 1250.0 Cancel
    Tucker: It takes 4-7 business days for a withdrawal to be approved or denied.
    MegaBond: it sayd at most 4 days on your website
    Tucker: Until a determination has been made there will be no notes on the account
    MegaBond: but fine I guess I mill have to wait
    Tucker: I would allow two more days, and then check back with us
    MegaBond: how to I go about requesting my full account balance as I would like to recive it and I think it seems like a bit absurd to have to sibmit one request at a time I understand that only 1250 as per the terms is the max per 7 days that you all will send but I would like to request my blance since there should be no reason to have to approve the remainder once the first withdraw is approved because I will not be able to play until I recive the remainder of my account balance
    Tucker: Unfortunately, that would not be something we would be able to do.
    MegaBond: why is that?
    Tucker: Site rules do set a limit on the amount that can be requested per week, and per month, unfortunately, this is not something we are able to make an exception on.
    MegaBond: I know that I am not asking for a exception I am asking to be able to submit my balance and have it sent at the speed and amounts per your temrs
    MegaBond: errr terms
    Tucker: The requests will need to be submitted separately, at $1250 per week.
    MegaBond: I can see you would like me to bend over backwards and waste my time having to submit each and every withdrawl request fine I will do that but don't expect me to ever deposit nor recommend anyone else make a deposit as you all seem not to care about a player
    Tucker: With each withdrawal request being handled separately, each request would need to be made separately for the system to assign a different transaction number to each withdrawal
    MegaBond: Have a nice day and I will talk to you or whoever is there in a couple days
    Tucker: Your Welcome. Is there anything else I can help you with, at this time?
    MegaBond: no thank you since you have not actually helped me with any single thing. Have a nice day
    Tucker: Your welcome
    Tucker: Have a great Day , And thank you for contacting Live Help. If you need further assistance please contact us, and we will be more then happy to help you.
    Tucker: How does a Caribbean Cruise with your favorite someone sound? We’re holding a raffle on January 1st, 2015, giving away a cruise on the Caribbean for 2 people. To enter, all you have to do is claim each of the following coupon codes with a deposit of $50 or more before the end of the day Wednesday, December 31st, 2014.
    Tucker: Claim the following bonuses:
    Tucker: 400% Bonuses -- Redeem Code: SHIP or Redeem Code: CAPTAIN
    Tucker: 425% Bonuses -- Redeem Code: OCEAN or Redeem Code: ISLAND
    Tucker: 450% Bonuses -- Redeem Code: BEACH or Redeem Code: HOLIDAY
    Tucker: 500% Bonus -- Redeem Code: LUXURY
    MegaBond: lol
    MegaBond: really why would I deposit when I have cash in my account?
    MegaBond: did you even look at my balance
    Tucker: If you happen to have an account balance of Less then $5 before the promotion ends you can always take advantage of this offer
    Tucker: Is there anything else I can help you with, at this time?
    MegaBond: and as I said erlier until I recive my full account balance I will not play until you all aend it to me and at 6 moths I don't think I can make the promo
    MegaBond: so if there are any good promos in 6 moths let me know then lol
    Tucker: I will be sure to inform you of any at that time.
    MegaBond: as I said no you have helped me with everything again thank you
    Tucker: Your welcome
    Tucker: Have a great Day , And thank you for contacting Live Help. If you need further assistance please contact us, and we will be more then happy to help you.
    MegaBond: yes I know you are all most helpful
    Tucker: Thank you
    Tucker: We have not heard from you in a while. Would you like to continue this chat?
    Tucker: Since I am not receiving any response from you, this chat will be closed, if you have any other questions please contact us back right away to our Live Chat, Thank you for your time and have a great day!
     
    Last edited by a moderator: Dec 31, 2014
  2. Dec 11, 2014
  3. MegaBond

    MegaBond Dormant account

    Occupation:
    Perm disabled
    Location:
    Renton, Washington, United States
    Seems I was worrying over nothing

    Well Looks like I was worrying over nothing

    2014-12-10 20:38:27 Withdrawal Approved (-) AP $1,250.00 Withdrawal approved System

    so 10 days from now the funds should arrive :) and when they do and if the rest of them that I will have to make to bring my account back to 0 go as smoothly then I will have no qualms about depositing as bingo flash in the future.
     
  4. Dec 11, 2014
  5. Mouche12

    Mouche12 Kitty Lover PABnononaccred PABnonaccred PABnoaccred

    Occupation:
    Translator and facilities manager
    Location:
    Amsterdam
    I am happy for you MegaBond and congrats on your super win!:)

    But since they can or will not make any exceptions, you will have to sit out another 23 weeks (pfff when spring arrives) to get the full amount. Well, you surely won't touch this site nor your outstanding balance again other than making your weekly withdrawal... Make some screenshots of your balance just in case.
     
  6. Dec 20, 2014
  7. MegaBond

    MegaBond Dormant account

    Occupation:
    Perm disabled
    Location:
    Renton, Washington, United States
    Well they have approved my second withdrawal. My first withdrawal was sent to the processor 3 days ago they said it could take up to 7 days so sometime next week it should hit my bank account *fingers crossed*. In all actuality so far the process has been fairly painless.
     

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