Is this the worst customer service ever?

Sissy

Dormant account
Joined
Jun 1, 2006
Location
Arkansas
Hi Hobbitt...
Did you ever get anything but grief from BingoIsUs? That place is by far the biggest ripoff (IMO) ever!!! That is personal experience talking too! I personally know MANY who took the short end of the stick from there. From what I see in their chatroom, they don't seem to have much reason to stay open.

I sincerely hope anyone who falls for their affiliate program or is considering joining will search forums and threads about them because they are bad news!
 

Jody Nustedt

Dormant account
Joined
Oct 26, 2007
Location
London
I'm sending the link to this thread to our CS here, for 'training purposes' :D

Seriously, this would not have happened if the bingo room had just paid up and stuck to it's rules from the outset. Instead they end up sending so many emails back and forth, wasting both their and, more importantly, the customers time.

Hope you get something from them Hobbitt, and well done to everyone backing him up with emails!
 

solarrocker

Dormant account
Joined
Sep 30, 2007
Location
Netherlands Antilles
First when I was amazed..
Then I was angry..
Then I started to laugh..
Then I almost couldn't breathe from laughing...


Just reading this would make me send you $5.00 it is pure comic genius. It is so unreal almost that I wish somebody would make a movie out of it, or some book.

Sorry I do feel for you, but when reading this I can not believe a CSR operation would last long. If any online place would deal with customers like that they would be hunted and shot down in 10 minutes or less.

Man I wish it would last longer, I just want to know what 5 year old was replying to you in those emails. No originality just non stop banter, like those viagra emails I get everyday.

I received this one not to long ago
"We will kill your wife, your children and your dog.. just kidding buy Viagra"

So after I bought 10 cases they agreed not to shoot my dog.
 

Casinomeister

Forum Cheermeister
Staff member
Joined
Jun 30, 1998
Location
Bierland
Ha! I guess I should read the Bingo threads more often. What a friggin' dweeb.

These clip shot joints in sunny Costa Rica should be avoided at all costs. Thanks for the entertaining read Hobbithumper.

PAB and I'll see if we can get a copy of this cashed "cheque" :p
 

speedycat

Dormant account
Joined
Jan 10, 2008
Location
Gibraltar
Wow, that is just maddness, i actually work fo an online gaming company and can assure you i would be fired on the spot for horrible display of customer service,,, Good luck in getting your winnings, i really dont know how you have kept your cool.
 

refre

Senior lurker
PABnonaccred
PABnoaccred
Joined
Jun 13, 2003
Location
.
For those of you just dying to sign up at bingoisus.com, I'm so sorry...

Due to an investigation by local authorities all our accounts have been frozen.

Our services have been disconnected until further notice.

Effective 1 May 2008, we are not accepting new sign ups and all customers will be contacted by email.



CEO

BINGOISUS.COM


Freddy
 

lauram

Dormant account
Joined
Feb 18, 2008
Location
toronto
For those of you just dying to sign up at bingoisus.com, I'm so sorry...




Freddy

Wonders what casino or bingo site rob has landed a job at i guess we will all hold our breath if we hit live chat and see you are now chatting with rob.
Anyone know whatever happened with all this.
 

Sissy

Dormant account
Joined
Jun 1, 2006
Location
Arkansas
We hope to make some contact with someone from there soon. We have been exchanging emails with another site who is showing some willingness to try to get this settled and have the operators of BingoIsUs pay the people they owe. Will keep updates posted when/if we do finally hear something.
 

gambler777

Full Member
PABaccred
Joined
Dec 26, 2007
Location
USA
Bingo

So Sorry for all your troubles. That is why I only play on sites endorsed by casinomeister for casinos. But even that didnt help with riverbelle, oh well. But I can direct you to two really good bingo sites, they are cyberbingo.com and bingofest.net. Both have been great in customer service and payouts to United States players. Even when all the turmoil was going on they got money to their customers, it just took a little longer but never more than 2 weeks at their hardest times. Good Luck in your gaming future.
 

dynamitewoman

Dormant account
Joined
Sep 12, 2006
Location
roswell,n.m
is it really ok?

Gambler777 said:

Even when all the turmoil was going on they got money to their customers, it just took a little longer but never more than 2 weeks at their hardest times. Good Luck in your gaming future.
******************

Have we become so complacement that a 2 week wait for a withdrawal is perfectly acceptable? I guess when contrasted to denials and excuses, it is awesome. Would any site wait 2 weeks ( or longer) for your deposit to be verified? We all have "hard times" dont we? Try explaining that to a casino or a bingo site and having them accept that as a valid excuse why your check bounced, your bankdraft is invalid, your bank account is out of funds, etc. They will slam the door on you as if they were the 3 little piggies and you are the big bad wolf! LOL
Why must a player be so tolerant and generous with their time and money and a site excused for tardiness, glitches, delays, inefficiency and unfriendly tactics? Perhaps it is because the ball is always in their court and we must accept even the most unreasonable discernments to secure withdrawals, keep accounts active and be allowed chat privileges.
Something is askew here!
 
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