Is there a Guts rep active?

TNY

Dormant account
Joined
Nov 4, 2015
Location
Perth WA
Hi all,
Just wondering if Guts currently have a rep active on the forum?
I pm'd Yits yesterday re some game-play issues i had during the YGG Drasil tournament on the weekend. However, when i checked for a response tonight, it doesn't appear he has been logged on for about a month?
I did try to raise my issues with chat staff however, got the 'nothing to see here' routine so thought i may get better response here.
Cheers T.
 

dionysus

Good(w)ill Ambassador
CAG
MM
Joined
Apr 27, 2009
Location
the land of snow and maple syrup
For all practical purposes...Not really no. Though the good captain often checks out these threads.
While it is only Monday and Yits could be indisposed he's honestly not in much. Give it a day or 2.
If you don't get a response it's probably worth mentioning to Bryan (casinomesiter) so he can poke him with a stick.
 

The Viking

Paleo Meister (means really, really old)
CAG
MM
Joined
Oct 3, 2010
Location
Faroe Islands
With all do respect, it cant be right every time there is an issue with Guts Bryan has to give the rep a nod ?
after all it has the 2nd highest ratings on CM, you would expect them to have a rep here on daily basis :)

For all practical purposes...Not really no. Though the good captain often checks out these threads.
While it is only Monday and Yits could be indisposed he's honestly not in much. Give it a day or 2.
If you don't get a response it's probably worth mentioning to Bryan (casinomesiter) so he can poke him with a stick.
 

dionysus

Good(w)ill Ambassador
CAG
MM
Joined
Apr 27, 2009
Location
the land of snow and maple syrup
With all do respect, it cant be right every time there is an issue with Guts Bryan has to give the rep a nod ?
after all it has the 2nd highest ratings on CM, you would expect them to have a rep here on daily basis :)


I agree. There should be an active rep. But flagging Bryan is something we should do regardless of who the inactive rep is.
I'd think the player flagging Bryan is about the surest way of insuring there's a point where Bryan no longer pokes him but rather lays a foot down.
 

Jasminebed

Game old gal
Joined
Mar 13, 2008
Location
Ontario
I don't think it's reasonable to expect reps to respond on weekends, although some do. Nor do they need to log in every day, they receive email notifications if they have a PM. I feel that 48 hours should be allowed at least before complaining.

That said, I expect Yits came back to a backlog after his time away at ICE and responding to his PMs here (or even reading them) seems low on his list of priorities, both from my personal experience and those shared by others.
 

Guts - Yits

Dormant account
Joined
Aug 13, 2015
Location
Malta
I have returned

Hi all,

I;ve been away most of the past 3 weeks (although I was technically working during one of them). I have no way afaik of leaving an out of office message here. Either way, I just managed to pop on now that we have managed to get our Reel Love Valentine's/Feb promotion live.

I have answered some outstanding queries, including the request from the 11th Feb from TNY :) By the way, it concerned Yggdrasil tournaments, and he had some strange experiences to report - I am curious if anyone else has suffered strange behaviour from Yggdrasil games during their tournaments? Please let us know if so, as thus far TNY is the only I have heard from and I would like to see if it has been replicated elsewhere.

A more active rep (or perhaps even reps) is/are imminent, we shall find the chosen one(s) this week - so all will be announced hopefully soon.

I've also answered some outstanding PMs, and will be on before EOD Thursday CET to follow up.

Happy Valentine's day, and please do check out our promotion, and see if you have any free spins onb Hot Sync, quickspin's new top-notch release (love those guys!).

BR,

Yits
 

Harry_BKK

Dormant account
Joined
Dec 18, 2014
Location
Balcony
Hi all,

I;ve been away most of the past 3 weeks (although I was technically working during one of them). I have no way afaik of leaving an out of office message here. Either way, I just managed to pop on now that we have managed to get our Reel Love Valentine's/Feb promotion live.

I have answered some outstanding queries, including the request from the 11th Feb from TNY :) By the way, it concerned Yggdrasil tournaments, and he had some strange experiences to report - I am curious if anyone else has suffered strange behaviour from Yggdrasil games during their tournaments? Please let us know if so, as thus far TNY is the only I have heard from and I would like to see if it has been replicated elsewhere.

A more active rep (or perhaps even reps) is/are imminent, we shall find the chosen one(s) this week - so all will be announced hopefully soon.

I've also answered some outstanding PMs, and will be on before EOD Thursday CET to follow up.

Happy Valentine's day, and please do check out our promotion, and see if you have any free spins onb Hot Sync, quickspin's new top-notch release (love those guys!).

BR,

Yits


Thanks yet again Yits for blanking out over 90% of this planet's population. :eek: :rolleyes:

This Promotion is available for players registered in and residing in the following territories: Australia, Austria, Finland, Germany, Gibraltar, Ireland, Malta, The Netherlands, New Zealand, Norway, Sweden, Switzerland & the United Kingdom.

And then adding insult to injury :mad:

Players restricted by Guts management from receiving bonuses and/or free spins are not eligible to win any of the promotional prizes in this campaign, but they are welcome to follow the journey.

In other words, give us your money, but you won't get anything from us. We give only to our friends in the few selected countries!
 

illu88

Dormant account
Joined
Dec 21, 2016
Location
Aachen / Germany
Hi all,

I;ve been away most of the past 3 weeks (although I was technically working during one of them). I have no way afaik of leaving an out of office message here. Either way, I just managed to pop on now that we have managed to get our Reel Love Valentine's/Feb promotion live.

I have answered some outstanding queries, including the request from the 11th Feb from TNY :) By the way, it concerned Yggdrasil tournaments, and he had some strange experiences to report - I am curious if anyone else has suffered strange behaviour from Yggdrasil games during their tournaments? Please let us know if so, as thus far TNY is the only I have heard from and I would like to see if it has been replicated elsewhere.

A more active rep (or perhaps even reps) is/are imminent, we shall find the chosen one(s) this week - so all will be announced hopefully soon.

I've also answered some outstanding PMs, and will be on before EOD Thursday CET to follow up.

Happy Valentine's day, and please do check out our promotion, and see if you have any free spins onb Hot Sync, quickspin's new top-notch release (love those guys!).

BR,

Yits


Thanx Yits !!! Nice statement glad to have you here in our community !!!! :thumbsup:
 

Guts - Yits

Dormant account
Joined
Aug 13, 2015
Location
Malta
Hiya Harry,

I understand there may be frustration (I believe you are in Thailand, correct?) but I am often bound by legal advice, nor do I make all these decisions alone - if it was up to me and there were no factors influencing these terms, I would offer it everywhere and to everyone.

The second clause that adds insult to injury, is just placeholder - it's there to clarify, not to annoy. Obviously it is not a positive message for those affected - but we honestly cannot please everyone.

Not personal, honestly.

Thanks yet again Yits for blanking out over 90% of this planet's population. :eek: :rolleyes:



And then adding insult to injury :mad:



In other words, give us your money, but you won't get anything from us. We give only to our friends in the few selected countries!
 

TNY

Dormant account
Joined
Nov 4, 2015
Location
Perth WA
Hi all,

I;ve been away most of the past 3 weeks (although I was technically working during one of them). I have no way afaik of leaving an out of office message here. Either way, I just managed to pop on now that we have managed to get our Reel Love Valentine's/Feb promotion live.

I have answered some outstanding queries, including the request from the 11th Feb from TNY :) By the way, it concerned Yggdrasil tournaments, and he had some strange experiences to report - I am curious if anyone else has suffered strange behaviour from Yggdrasil games during their tournaments? Please let us know if so, as thus far TNY is the only I have heard from and I would like to see if it has been replicated elsewhere.

A more active rep (or perhaps even reps) is/are imminent, we shall find the chosen one(s) this week - so all will be announced hopefully soon.

I've also answered some outstanding PMs, and will be on before EOD Thursday CET to follow up.

Happy Valentine's day, and please do check out our promotion, and see if you have any free spins onb Hot Sync, quickspin's new top-notch release (love those guys!).

BR,

Yits

Hi Yits,

Thanks for your response. It's great you take interest in the game play issue i reported and offered good advice about how to investigate it. Sorry i haven't had the chance to look through my records to try and identify times as yet but may do so over the weekend.

Personally, ive had a great time at Guts over the last week. Hadn't played there for a while before the YGG promo's sparked an interest. Been lucky enough to get a couple of reasonable withdrawals which will probably get deposited back soon if not already but im fine with that. I have a deposit budget for the week and like it going to a place where players are listened to and treated respectfully.

cheers, TNY
 
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