sirius said:I will definitely finish the wagering as soon as I can. I also have a lot to play at InterCasinoUS.
tennis_balls said:so you have separate accounts at IntercasinoUS and IntercasinoUK? I always assumed that wasn't allowed?
Fine for UK players, but not vice versa, I'd guess. Sometimes life just isn't fair As Sirius said I'm sure it's because the US one was around first and they wanted UK players to join the new casino when they opened it. It'd be a bit harsh to then force players to close their US accounts.tennis_balls said:so you have separate accounts at IntercasinoUS and IntercasinoUK? I always assumed that wasn't allowed?
treacle said:I would like to respond on behalf of InterCasino, as their representative on here.
As you have all noticed this is something which is clearly stated in the terms and condition:
"If the bonus wagering requirements have not been met after 90 days and the bonus remains uncleared InterCasino reserves the right to remove the bonus from the player’s account."
We have never had a situation arise like this before, where a player has accummilated £700 in bonus's!
Had sirus contacted us at the time to explain the situation we would have been able to help in any way possible to prevent this from happening. We appreciate computers can be very tempremental and are on hand to help in any way possible.
I would like to also point out that once we received the email from sirus, this was discussed and his money was given back to him within 5 days as an act of good faith.
Please be aware we will not refund all monies to players who fail to meet the wagering requirements. This is an act of good faith for this situation.