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Intercasino has confiscated me $8200

Joined
Apr 5, 2004
Location
jp
Intercasino has confiscated me $8200

Perhaps you are unable to believe,but this is true. I am unable to believe! But it has happened.

I am a user of InterCasino.com from 2002.my casino id is C2xxxxxx,I have been believing in them very much all the time , regardless of won or lost.i have play the casino every month when I free at home or my company. they pay me quickly and the customer service is the best.They have chosen as the best casino online for three years in succession.Numerous honors, let me believe in them further.

2003,they launched online poker. I am attracted by the online poker deeply.I play it thousands of hands per month,from $1/$2table to $100/$200table.one month ago,i deposited $500 and play and won up to $8200,i withdrawaled $2000 and waited for a week.but no payment.i contacted the customer service,they told me i will get paid.

after two weeks,i check my Neteller account,there are no payment from Intercasino.A few days later,i can not login in my poker account,my account has been locked.

I contacted customer service,They answer me, they do not know the reason either. Later on,they sent an email to me


_______________________________________________________________________
Dear xxx;

Hello and thank you for contacting Players Help.

For security reasons, your account C2xxxxxxx has been temporarily
been closed for investigation as we have reason to believe that you have used your ECash Direct account to perform some activities that breach our Terms & Conditions.

Your balance will be kept on hold until this issue has been resolved.

Please note that once we have more details concerning this
investigation, we will contact you back.

_______________________________________________________________________



I believe firmly , I have not violated any rule . I have only one account at intercasino.So, my self-confident answering them, investigate as soon as possible!

after few days,They require need my documents,so i sent my ID Card and credit card statements.

after a week,they sent me an email



_______________________________________________________________________
Dear xxx

Hello and thank you for contacting ECash Direct (UK) Ltd.

Thank for your co-operation in sending the documents needed by the
fraud department to investigate your case. After reviewing your documents, a decision has been made. It is unfortunate that our Fraud department has found you've used your poker account in a fraudulent way, and have decided that your account will be closed permanently and all funds will remain in the account with no possibilities of it being withdrawn.
_______________________________________________________________________


my GOD!!!!!!!!!!! What is this determined? I have almost gone mad. i called customer service be told they do not know the reason.

Made people be unable to believe,They have not pointed out the clear reason to closed my account.because i won????The madman!!!they are $6200 in my account and $2000 pending withdrawal!!!


I contacted EcashDirect but no responses.so i contacted Ryan--the casino manager.Ryan told me"There is nothing I can do for you, ECashDirect is investigating and it's up to them to finish the investigation."

i have make a "print screen" for the evidence,I do not know whether it is useful or not , but I decide to try .

Here, I warn friends playing intercasino.Don't keep a lot of money in the account.Which day is known not, your account is closed too. Confiscate your money .


Now, I am looking for an effective law to complain , I hope to get the help of every friend. Which court can refer such Complaints , I know that EcashDirect is a regular company, But this kind of behavior of confiscating my money of theirs is illegal! wiht NO REASON!WITH NO evidence!
 
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Hi inter1178502,

And welcome to the forum (cool user name btw).

I'm contacting the casino to see if they can't look into this further. In the meantime, chill. :D
 
Inter1178502, Welcome to the Forum. I'm hoping that Casinomeister's luck in getting a response from Ryan Hartley is a whole lot better than mine has been, as I've never received a reply from him in over a dozen times that I've emailed him. It would seem to me that Intercasino would certainly have been able to detect any untoward conduct on your part in the two years that preceeded your $8,200.00 win and subsequent withdrawal of $2,000.00 unless Intercasino only started looking for something untoward after you managed to win.

Cipher
 
Stay cool, Inter. But this sounds like BS to me if no-one can tell you what you have done wrong - that's a basic customer right whether they are confiscating $1 or $8200. Good luck.
 
jetset said:
Stay cool, Inter. But this sounds like BS to me if no-one can tell you what you have done wrong - that's a basic customer right whether they are confiscating $1 or $8200. Good luck.

Hi Jet;

This sounds like B. S. to me period!!!!

In this instance the player won his $8,200.00 from Intercasino and there is no claim none, zip, zero, nada from Intercasino that this player in anyway cheated in winning the aforementioned $8,200.00. It is Intercasino's responsibility to pay the player.

If E-Cash Direct has what they believe to be a "valid issue" with the player Then E-Cash Direct should persue that matter separately from paying the $8,200.00 that is owed to the player by Intercasino. Otherwise this E-Cash Direct outfit takes on the look of a giant vaccum cleaner sucking up funds from players accounts while being condoned by Intercasino.

The player contracted with Intercasino and its' Intercasino's responsibility to pay the player forthwith.
 
It sounds to me like they are intimating there was some sort of money laundering going on. It should be interesting to hear what they have to say.
 
Lol, Jpm!!! Intercasino Pay That Man His Money. Ryan You Are No Saint And You Rip People Off Everyday. I Don't Care If He Used A Stolen Credit Card. You Deduct The Purchase Amount And Pay Him His Balance. Or Call The Law Enforcement. But You Can Not Keep That Man's Money. You Casinos, Launder Money, Drug Trade, And Fund Terrorism On People Lives.

Don't Make A Mountain Out Of A Mole-Hill. Pay The Man His Damn Money, Close His Account, And Move On. I Am Sick And Tired Of This $hit. You Want Id And Personal Information From People For No Good Reason But To Put It All In A Database And Sell To Government For Tracking Purposes Anyways. You Online Casinos Are Nothing But Fronts Operatives And Scums!

I Am Tired Of This $hit!!!
 
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I think you need to switch to decaf murder1! lol

Seriously though, if its a stolen credit card, then I think the person who's credit card it is should get the money and all winnings. A thief shouldn't be allowed to profit from his illegal activity. NOTE: I'm not accusing Inter1178502 of being a thief, just referring strictly to murder1's post!
 
jpm said:
I think you need to switch to decaf murder1! lol

Seriously though, if its a stolen credit card, then I think the person who's credit card it is should get the money and all winnings. A thief shouldn't be allowed to profit from his illegal activity. NOTE: I'm not accusing Inter1178502 of being a thief, just referring strictly to murder1's post!

Well (wait a minute) if it takes Ryan Hartley until "this evening or tomorrow morning" to realize that this issue involves a stolen credit card or anything of the sort, then I think Ryan Hartley needs to be replaced with someone who is in the know as to what the hell is going on at Intercasino.
 
Whilst I appreciate that one can become frustrated at times, this sort of abusive rant from Murder 1 does absolutely nothing to carry this issue forward. Let's wait and see what Ryan's investigation produces.
 
Murder1 - keep your emotions in check please. No need to start jumping to conclusions before you have seen the full story- you know better than that. You'll just end up eating crow in the end and looking stupid.
 
Looks like some serious fraudulant activity has occured here. Inter1178502 do you have anything you want to say before I post the info that has been given to me by Intercasino?

If you let it rest, I'll just pretend it didn't happen, and we can go on our merry way.

Ball's in your court, dude.
 
Jeez, not another evil player? These guys certainly have plenty of cheek in using the message boards if that is the case. This guy has posted over at WOL too.
 
casinomeister said:
Looks like some serious fraudulant activity has occured here. Inter1178502 do you have anything you want to say before I post the info that has been given to me by Intercasino?

If you let it rest, I'll just pretend it didn't happen, and we can go on our merry way.

Ball's in your court, dude.

I think the ball is in Ryan Hartley's court. Yesterday Ryan Hartley came on the Forum in only his second post and said: "I am currently looking into the issue and will post a reply to this thread tonight or tomorrow morning."

Its' high time that Ryan Hartley does what he says he's going to do and when he says he's going to do it. These Forum members who take their time to invest themselves in these matters are perfectly capable of sorting out the truth of the matter.
 
Hi Cipher,

I disagree with you on this one. This is another matter that is not a simple as it may first appear; it's a 180 degree turn-around from the intitial posting. This is an issue of collusion that involves a number of people as far as I know. And I'm giving the player the opportunity to some clean, or just walk away from it all. So the ball is in his court.

I've had the info for a while now, and it's still early afternoon Ryan's time. Sheesh give the guy a break!
 
Thats interesting ~B.

I am undecided as to whether a player that uses the boards to push a scam should even get the chance to just walk away after holding thier hands up.

So post the info and then i'll decide lol.
 
amandajm said:
I am undecided as to whether a player that uses the boards to push a scam should even get the chance to just walk away after holding thier hands up.

So post the info and then i'll decide lol.
Agree - Interlotsofnumbers started it - let's see what it was all about.
 
casinomeister said:
Hi Cipher,

I disagree with you on this one. This is another matter that is not a simple as it may first appear; it's a 180 degree turn-around from the intitial posting. This is an issue of collusion that involves a number of people as far as I know. And I'm giving the player the opportunity to some clean, or just walk away from it all. So the ball is in his court.

I've had the info for a while now, and it's still early afternoon Ryan's time. Sheesh give the guy a break!

If these matters do involve collusion (and with that) probably conspiracy, it's my opinion that Ryan Hartley should have been well aware of and advised on this issue long before you became aware of it Bryan. If, if there is evidence of collusion on the players part that too needs to be exposed. This industry is never going to clean itself up as long as we're willing to turn a blind eye to this type of thing.

Lastly, from what I know (from a first hand basis) of Ryan Hartley, he deserves no break at all. Moreover, I'm certainly not prepared to accept anything that Ryan Hartley has to say about any issue, as true, unless and until I'm able to personally verify the veracity of any such comments.
 
casinomeister said:
This is an issue of collusion that involves a number of people as far as I know.

I was hoping that you, or others, could elaborate on how one proves collusion in poker. I am ignorant in all-things-poker but thought that it was kind of a hard thing to prove - that the evidence is all indirect and circumstantial. I mean could a casino cry "collusion" because 3 or 4 players make the same bet at a table with cards that normally would not be called in order to avoid payment to a player? Couldn't they just maybe be bad players? Do players constantly cry "collusion" when they lose? Would any "reasonable" investigation require at a minimum hundreds of hands over a period of time, as would seem to be possible in this case? And still, ultimately, be a judgment call? Is there any objective proof that would be acceptable to all? And, finally, I didn't think the edge to be gained from collusion was all that great anyway. Is it more depending on the game maybe? Is it alot?

And, finally, how common do any of you poker players, or casino managers out there, think collusion is in poker. Is it often suspected but yet there not be enough evidence to prove it? For me, just playing BJ gives rise to enough paranoia as it is, without having to worry the 6 other guys are all on the cell phones with each other.

If any guy and his cohorts are all ultimately deemed to be colluding, does the casino go back and refund money to all the honest players that they cheated. Yeah, right. Lost my head there for a second. Sorry.
 
"If any guy and his cohorts are all ultimately deemed to be colluding, does the casino go back and refund money to all the honest players that they cheated. Yeah, right."

I agree with that comment.

If the player was found to be colluding, from whom then has he stolen money? The casino? Of course not. The casino doesn't put up money in poker as it does in the other games, the players do. The casino takes the rake. The casino does not risk a brass farthing of their own.

There are two choices here:

1) Close the player's account and pay him his admittedly illegally-acquired money.

2a) Close the players account and redistribute the money amongst the players he played against. That information is presumably available - who played what, where and when, etc.

2b) Failing 2a, redistribute the money amongst ALL the InterPoker players in some form or another.

The casino has absolutely NO RIGHT to hold onto the money themselves. The money does not belong to them, it belongs to the players.

To keep the money for themselves is theft.
 
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amandajm said:
Thats interesting ~B.

I am undecided as to whether a player that uses the boards to push a scam should even get the chance to just walk away after holding thier hands up.

So post the info and then i'll decide lol.

Okay, good point. To hell with the ball in anyone's court:

This in from Ryan:

The account was locked due to an alleged involvement in a ring of colluders.

This was first brought to our attention by other players on the poker tables, who complained that two players at the table were in collusion. We received large numbers of complaints against pairs of players, and Inter1178502 was one of those pairs in many cases. After further investigation we discovered that the other accounts people were complaining about were all referred by the same affiliate, most were on the same computer and that they all used the same NETeller accounts.

These same accounts were also used in the casino in order to generate bonuses to the affiliate who referred them.

We have therefore locked the referring affiliate's referred accounts as well as Inter1178502's account and will not be re opening them.

The integrity of our poker room and casino is pretty much our highest priority. So any player or group of players who seek to gain an advantage over other players, or our affiliate program, will be banned.

Sincerely

Ryan Hartley
Manager - InterCasinoPoker
 
caruso said:
"If any guy and his cohorts are all ultimately deemed to be colluding, does the casino go back and refund money to all the honest players that they cheated. Yeah, right."

I agree with that comment....

...2a) Close the players account and redistribute the money amongst the players he played against. That information is presumably available - who played what, where and when, etc....

This is what is being done. Any players who were victimized by the colluders will be given either refunds or compensation bonuses; whatever is higher.
 
I think it would be a pretty good idea for Mr. Hartley to substantiate and/or otherwise prove up these "allegations". Moreover, it seems very peculiar to me that all of this nefarious conduct was purportedly taking place right under the nose of Mr. Hartley for quite some time, but yet he states in his post of yesterday that he had only started to investigate the issue yesterday.

In short, there are more than a few pieces of this puzzle that are not fitting. Which is nothing short of what I've learned to expect from Ryan Hartley. Kind of like the big print giveth and the little print taketh away.
 
Thanks for the info Bryan. I believe that once a scammer comes here and makes a public accusation that turns out to be a flat out lie, they have forfeited any expectation of privacy as to the truth of why they were banned. I think you should post the full story on any of these scumbag scammers without giving them the option of dropping it with no consequences. Otherwise, they may resurface elsewhere (like WOL) or later with some other sob story and we may not remember that they were involved in something else unless we are pissed about being lied to about it!
 
cipher said:
I think it would be a pretty good idea for Mr. Hartley to substantiate and/or otherwise prove up these "allegations". Moreover, it seems very peculiar to me that all of this nefarious conduct was purportedly taking place right under the nose of Mr. Hartley for quite some time, but yet he states in his post of yesterday that he had only started to investigate the issue yesterday.

In short, there are more than a few pieces of this puzzle that are not fitting. Which is nothing short of what I've learned to expect from Ryan Hartley. Kind of like the big print giveth and the little print taketh away.

Jeesus Cipher! What's with the chip on the shoulder? :what:

Ryan came in here stating he was looking into the situation. He did NOT imply that he just found out about it. When I contacted him, they were completing the investigation. This player is a fraudster; nothing alleged about that.

You're jumping to a lot of conclusions here.
 
jpm said:
Thanks for the info Bryan. I believe that once a scammer comes here and makes a public accusation that turns out to be a flat out lie, they have forfeited any expectation of privacy as to the truth of why they were banned. I think you should post the full story on any of these scumbag scammers without giving them the option of dropping it with no consequences. Otherwise, they may resurface elsewhere (like WOL) or later with some other sob story and we may not remember that they were involved in something else unless we are pissed about being lied to about it!
This guy pretty much spammed all the message board with his one-sided story. I am going to link his post here if casino meister doesn't mind.
People need to know the truth. I hate to see scammers use message boards for their own gain.
 
It is obvious that the player using the same neteller account to fund a number of accounts is not the brightest bulb out there for one. Secondly, it is important for Inter and Ryan to come down hard on this type of activity in order to maintain the integrity of online poker. I only hope that the victimized players due to this collusion are rewarded their cheated loses as I beleive the poker room itself should not benefit from the misfortune of the cheated players as the money is not rightfully the poker rooms to keep.

One thing that bothers me though is that Inter did not immediately recognize that the same Neteller accounts were funding multiple accounts. One would think this would be pretty obvious to Inter from the get go before this matter escalated to its current state. Since it has reached this point I only hope that the cheated players rightfully are refunded their losses.
Cheers
 
If this guy was colluding at poker than he is a scum sucking cheater and deserves to have his winnings confiscated

However, Intercasino should have told him exactly what he was accused of.
 
casinomeister said:
Jeesus Cipher! What's with the chip on the shoulder? :what:

Ryan came in here stating he was looking into the situation. He did NOT imply that he just found out about it. When I contacted him, they were completing the investigation. This player is a fraudster; nothing alleged about that.

You're jumping to a lot of conclusions here.

This is your quote from this morning Bryan. The account was locked due to an "alleged" involvement in a ring of colluders.

The only one that seems to be jumping to a lot of conclusions in this entire fiasco is Ryan Hartley, who I assume is perfectly capable of speaking for himself at long last rather than thru intermediaries.

I said what I meant and I meant what I said when it comes to putting any credence at all in anything that Ryan Hartley chooses to alledge. At the very least this $8,200.00 needs to be placed with a source that will insure the players receive the funds in question and not Intercasino or worse yet Ryan Hartley.
 
I'm sure they did Dirk, he is probably playing dumb and trying to make Intercasino look like the cheaters here. Especially since he's now apparently spamming all the boards with his story.

dirk_dangerous said:
However, Intercasino should have told him exactly what he was accused of.
 
Cipher, I think what Bryan meant was, what do you have against Intercasino & Ryan? I'm curious now too since you sound like they're as bad as the Virtual Group folks. That's definitely not been my experience there. What happened to you?
 
Hi JPM, Good to see you still kicking around these parts. JPM, I can assure you that my issues with Ryan Hartley and Intercasino will be aired in full before long and Mr. Hartley is very well aware of the fact that it's coming down the pipe real soon. Take care of yourself JPM.
 
"most were on the same computer and that they all used the same NETeller accounts."

Wouldn't this be sheer stupidity of gargantuan proportions? Not that I even see how 2 colluders could be playing simultaneously on the same computer.

"This was first brought to our attention by other players on the poker tables"

Lucky for Inter, I guess. Doesn't the software itself have any way of detecting "colluding patterns". Surely whatever it is other players seem to notice could be built-in to the software? I would guess investigating complaints about possible collusion would be a full-time job.

"We have therefore locked the referring affiliate's referred accounts"

Does this allow for the possibility that the affiliate may have referred some players who actually play an honest game but whose accounts would nonetheless have been locked?

And it took a month for Inter to figure this out?

It sort of seems to me they were luckier than a blind squirrel finding some nuts in a forest in the winter in the dark.

Would I be exaggerating in saying it seems colluding could be more the norm than the exception given the unlikllihood of it being detected in a timely manner?
 
Clayman said:
"most were on the same computer and that they all used the same NETeller accounts."

Wouldn't this be sheer stupidity of gargantuan proportions? Not that I even see how 2 colluders could be playing simultaneously on the same computer.
Maybe he used a router. That way both computers share the same IP/ISP and he can play in front of the computers simutaneously.
When I was crazy about MMRPG (Everquest), I saw lots of people playing more than 2 characters at once. I always wonder how they can input so many commands at once, hell they can even talk to each other to conceive his/her identity.
I don't know much about poker. If we know all the "people" sit with me are actually the same person, he just play more hands and the only advantage he has is that he can see more cards. I have no idea how can he beat the others so easily with mutiple accounts.
 
hhcfreebie - the thing is that with more players that are actually the same person they can force money out of other people.

Say there are three plays, 1, 2 and 3. However, 1 and 2 are infact the same person. What this person can do is keep raising as player 1 and then reraising as 2. Even if 3 has a reasonable hand they may get scared thinking 'at least 2 people have very good hands' and ultimately fold their hands. It doesn't matter whether at the showdown 1 or 2 wins, because they are the same person.

It's kind of like the actual poker tactic where you can 'buy' a pot with nothing just be pretending to have a very good hand - but obviously this becomes very easy to play if you actually are playing more than once - just force the legitamate players out of the game.
 
benroles said:
Say there are three plays, 1, 2 and 3. However, 1 and 2 are infact the same person. What this person can do is keep raising as player 1 and then reraising as 2. Even if 3 has a reasonable hand they may get scared thinking 'at least 2 people have very good hands' and ultimately fold their hands. It doesn't matter whether at the showdown 1 or 2 wins, because they are the same person.

It's kind of like the actual poker tactic where you can 'buy' a pot with nothing just be pretending to have a very good hand - but obviously this becomes very easy to play if you actually are playing more than once - just force the legitamate players out of the game.
Just a thought.
If I knew they are exactly the same person, I'll not be scared. By playing strictly by the pod odds (maybe bluff once every 20 times), other players might do just as well when they face the cheating "players".
Come to think of it, what will happen if the cheating players do nothing but keep raising and ignore the pot odds completely? Others play by the pot odds will bleed them to death in no time. :lolup:
 
Clayman said:
"most were on the same computer and that they all used the same NETeller accounts."

Wouldn't this be sheer stupidity of gargantuan proportions? Not that I even see how 2 colluders could be playing simultaneously on the same computer.

Well, Intercasino Poker is a connected to something like 7 other pokerrooms that share the same platform, so it is possible that someone makes an account at Intercasino and at another linked poker room, and then logs into both of them and sits at the same table.

One would assume that there are software detection in place at the main server that will disallow people who funded their account from the same Neteller account and who have the same IP address to sit at the same table eventhough the poker accounts are at different pokerrooms. But apparently there isn't, which while disappointing, is not surprising considering how new (and bad) Cryptologic poker software is.


Clayman said:
"This was first brought to our attention by other players on the poker tables"

Lucky for Inter, I guess. Doesn't the software itself have any way of detecting "colluding patterns". Surely whatever it is other players seem to notice could be built-in to the software? I would guess investigating complaints about possible collusion would be a full-time job.

This is also very disappointing, but again not surprising. Reputable poker rooms would certainly have this in place. It would among other things check betting patterns, seating patterns, SD and Win rate data for players, etc. Then, if something out of the ordinary occurs, it would flag the account for review by a human (preferably someone with decent knowledge of poker) to determine what is going on.

But as is evidenced above, they do not even have a the most basic check in place that ensures accounts that are clearly operated by the same person (and it doesn't get more obvious than same Neteller account, and same IP address) from sitting together, so what are the odds of them having advanced protection?

Other poker rooms will immediately place a check on an account that is created using the same funding method and same computer (in the case of husband and wife, for instance) to never be able to sit together in a ring game. Yet this guy, if what is alleged is true, managed to do just that, and cheat people out of 8 grands over a period of several months, until finally some alert players notified them.

This is the most obvious form of collusion, and them letting it go for months borders on criminal neglect. If they can't detect this until a player notifies them, what about more advanced colluders, who actually have seperate Neteller accounts, different computers and different IP addresses? What about more subtle form of colluding that even good and alert players can't catch immediately (would require tons of hand history data to establish abnormal patterns)?

This certainly harms my confidence in Intercasino (or other Cryptologic rooms) to provide a fair game.
 
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That was a thought provoking post alright. Every article on online poker that I have read says that collusion is a major fear and disincentive for players. Poker rooms seem to know it, too so it is understandable that the latter will try to stamp it out wherever it is uncovered before too many players get burned.

Knowing how fast fraudsters are at identifying and exploiting opportunities to rip off both casinos and other players, one can make a confident bet that these crooks are active out there and from all sorts of geographical locations, and if many players (presumably at least some of whom are experienced) were complaining about this guy then there is presumably some foundation to Intercasino's claim, possibly backed up by other information unearthed during an investigation.

Most poker sites seem to claim that they have effective anti-collusion software without disclosing what its capabilities are (for obvious reasons) but I sometimes wonder how effective these measures can be in practice. Has anyone read up on this or have expert opinion on it?

If Intercasino are "redistributing" Interwhateverhisnumberis's confiscated funds among his victims that seems to be the fairest solution to me.

And where is Interwhatever now?
 
thank

I think that intercasino's appraisal to me is base.i have only one account and play at home or company.As for what they talked about , I feel strange !

Only won money.Why involve so many things?I am more and more confused.What collusion? affiliate? what group?

I do not want to explain anything now, it becauses seem now intercasino is slandering me . So long as I ask intercasino to announce my game record. Should give out the reason or the evidence .

by the way,thank you for help,casinomeister
 
inter1178502 said:
I think that intercasino's appraisal to me is base.i have only one account and play at home or company.As for what they talked about , I feel strange !

Only won money.Why involve so many things?I am more and more confused.What collusion? affiliate? what group?

I do not want to explain anything now, it becauses seem now intercasino is slandering me . So long as I ask intercasino to announce my game record. Should give out the reason or the evidence .

by the way,thank you for help,casinomeister

Oh my Gawd! Not another casino SCAM!! I am shocked!!

I am sorry you are feeling so strange and that this has confused you. No need to explain anything else, I'm sure most of the members here know what's up. The way that they slandered your good name of inter1178502 is most alarming. I hope you will receive an apology soon....
 

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